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At a Glance
Market Segments
Small-Business (80.6% of reviews)
Enterprise (54.1% of reviews)
Entry-Level Pricing
$20.00 1 user Per Month
$9/report average price*
BigTime
Star Rating
(1,547)4.5 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plansSAP Concur
Star Rating
(6,571)4.0 out of 5
Market Segments
Enterprise (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9/report average price*
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Concur excels in Bank / Credit Card Integration with a score of 8.6, allowing seamless syncing of transactions, while BigTime falls short with a score of 7.9, leading to occasional manual entry frustrations.
- Reviewers mention that BigTime shines in Quality of Support, scoring 9.2, which users appreciate for its responsiveness and helpfulness, compared to SAP Concur's score of 8.0, where some users feel support could be improved.
- G2 users highlight that both products perform well in Ease of Creating Expense Reports, with SAP Concur scoring 8.5 and BigTime slightly ahead at 8.6, indicating that both platforms provide user-friendly interfaces for report generation.
- Users on G2 report that SAP Concur's Employee Reimbursement feature is robust, scoring 8.8, which reviewers say simplifies the reimbursement process, while BigTime's score of 8.6 indicates it is effective but may lack some advanced features.
- Reviewers mention that BigTime's Ease of Setup is rated at 8.2, making it more user-friendly for new users compared to SAP Concur's score of 7.8, where some users have reported a steeper learning curve.
- Users say that SAP Concur's Performance and Reliability is commendable with a score of 8.4, ensuring consistent uptime and functionality, while BigTime's score of 8.8 suggests it may have a slight edge in reliability, as noted by users who value uninterrupted service.
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Deliver great work and get paid faster.
- Time Tracking
- Expense Management
- Project Management
SAP Concur
Automate
$9
/report average price*
Automate spending processes for more visibility and control.
- Automated expense reporting and receipt capture
- Customizable spending policies
- Dashboard reporting for visibility
Free Trial
BigTime
Free Trial is available
SAP Concur
Free Trial is available
Ratings
Meets Requirements
8.8
1,326
8.7
5,755
Ease of Use
8.7
1,350
8.0
5,803
Ease of Setup
8.2
927
8.2
1,210
Ease of Admin
8.7
922
8.0
829
Quality of Support
9.2
1,255
8.1
4,197
Has the product been a good partner in doing business?
9.1
921
8.1
812
Product Direction (% positive)
8.8
1,295
7.3
5,652
Features by Category
Expense Reports
8.7
520
8.5
4364
|
Verified
7.9
236
8.6
3571
|
Verified
8.1
281
8.0
3510
|
Verified
8.5
352
8.5
4186
|
Verified
8.6
382
8.8
4150
|
Verified
7.4
133
8.5
2130
|
Verified
7.8
210
8.6
2900
|
Verified
Agentic AI - Expense Management
Not enough data
8.6
141
Not enough data
8.6
140
Travel Management
Feature Not Available
8.2
3383
|
Verified
Feature Not Available
8.3
3248
|
Verified
Feature Not Available
8.5
3202
|
Verified
7.9
200
8.3
2409
|
Verified
Client Invoicing
8.4
702
8.3
1607
|
Verified
7.7
357
8.5
1776
|
Verified
8.3
534
8.4
1418
|
Verified
Mobile
8.6
349
8.8
3659
|
Verified
8.4
293
8.6
2499
|
Verified
Feature Not Available
8.6
2735
|
Verified
Platform
6.9
137
7.9
734
|
Verified
8.0
280
8.2
2110
|
Verified
Administration
7.3
117
8.4
1213
|
Verified
Administration
8.4
693
8.4
1404
|
Verified
8.4
693
8.4
1589
|
Verified
8.1
546
8.5
1636
|
Verified
8.0
417
8.5
1490
|
Verified
8.7
785
8.6
1616
|
Verified
Platform
8.4
819
8.4
1710
|
Verified
8.1
518
8.2
1198
|
Verified
7.6
342
8.4
1170
|
Verified
8.8
787
8.5
1897
|
Verified
8.2
576
8.4
1646
|
Verified
7.7
361
Feature Not Available
Tasks
8.6
297
|
Verified
Not enough data
8.4
271
|
Verified
Not enough data
8.0
260
|
Verified
Not enough data
7.8
241
|
Verified
Not enough data
7.6
218
|
Verified
Not enough data
7.9
229
Not enough data
7.7
235
|
Verified
Not enough data
7.9
232
|
Verified
Not enough data
Projects
8.1
249
|
Verified
Not enough data
7.7
227
|
Verified
Not enough data
7.4
215
|
Verified
Not enough data
7.8
227
|
Verified
Not enough data
7.8
247
|
Verified
Not enough data
8.3
287
|
Verified
Not enough data
7.5
219
|
Verified
Not enough data
7.9
267
|
Verified
Not enough data
7.5
206
|
Verified
Not enough data
8.9
328
|
Verified
Not enough data
7.6
197
|
Verified
Not enough data
Resource Management
7.8
212
|
Verified
Not enough data
8.1
238
|
Verified
Not enough data
8.0
243
|
Verified
Not enough data
Project Monitoring
7.8
202
|
Verified
Not enough data
7.8
229
|
Verified
Not enough data
8.2
272
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
6.2
64
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
113
Not enough data
Feature Not Available
Not enough data
9.2
108
Invoice Processing
Not enough data
9.3
107
Not enough data
9.2
111
Not enough data
9.4
113
Not enough data
9.3
107
Analytics
Not enough data
9.3
113
Not enough data
Feature Not Available
Not enough data
9.2
107
Integration
Not enough data
9.3
115
Not enough data
9.3
111
Not enough data
9.2
113
Risk
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Recovery
Not enough data
9.0
108
Not enough data
9.2
111
Audit
Not enough data
9.2
107
Not enough data
Feature Not Available
Not enough data
9.1
106
Not enough data
9.3
111
Fraud
Not enough data
9.1
106
Not enough data
9.1
111
Not enough data
9.3
109
Agentic AI - AP Automation
Not enough data
9.4
30
Not enough data
9.4
30
Not enough data
9.5
30
Invoice Generation
Not enough data
8.7
376
|
Verified
Not enough data
8.9
392
|
Verified
Not enough data
8.8
362
|
Verified
Invoice Processing
Not enough data
9.0
443
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
234
|
Verified
Analytics
Not enough data
Feature Not Available
Not enough data
8.7
335
|
Verified
Not enough data
8.8
306
|
Verified
Not enough data
9.1
236
|
Verified
Integration
Not enough data
8.9
364
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
334
|
Verified
Not enough data
8.9
219
|
Verified
Agentic AI - Invoice Management
Not enough data
8.8
53
Not enough data
8.9
53
Not enough data
8.9
53
Planning
7.5
46
Not enough data
7.8
52
Not enough data
7.7
50
Not enough data
Optimization
7.9
55
Not enough data
7.6
51
Not enough data
7.3
49
Not enough data
Customer Management
8.5
121
|
Verified
Not enough data
8.0
82
|
Verified
Not enough data
7.5
71
|
Verified
Not enough data
7.9
84
|
Verified
Not enough data
Project Management
8.3
108
|
Verified
Not enough data
8.6
137
|
Verified
Not enough data
8.1
99
|
Verified
Not enough data
8.3
106
|
Verified
Not enough data
Accounting
8.2
101
Not enough data
8.5
117
|
Verified
Not enough data
8.0
98
Not enough data
8.4
118
|
Verified
Not enough data
8.6
122
|
Verified
Not enough data
Portfolio Management
8.0
82
Not enough data
8.2
81
Not enough data
7.7
75
Not enough data
8.1
74
Not enough data
Analytics
8.2
90
|
Verified
Not enough data
8.3
131
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
Administration
8.2
112
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Platform
8.2
80
|
Verified
Not enough data
8.0
69
|
Verified
Not enough data
8.7
124
|
Verified
Not enough data
7.9
109
|
Verified
Not enough data
7.4
75
|
Verified
Not enough data
Generative AI
6.5
9
Not enough data
6.5
9
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Expense Reporting
Not enough data
8.9
412
|
Verified
Not enough data
8.5
368
|
Verified
Not enough data
8.9
388
|
Verified
Not enough data
8.7
400
|
Verified
Travel Management
Feature Not Available
8.2
3383
|
Verified
Feature Not Available
8.3
3248
|
Verified
Feature Not Available
8.5
3202
|
Verified
7.9
200
8.3
2409
|
Verified
Approval
Not enough data
8.9
400
|
Verified
Not enough data
8.9
396
|
Verified
Not enough data
9.2
426
|
Verified
AI - Travel Management
Not enough data
8.2
110
Not enough data
8.2
109
Not enough data
8.3
111
Not enough data
8.3
110
Not enough data
8.4
110
Agentic AI - Travel Management
Not enough data
8.3
62
Not enough data
8.2
62
Bill Generation
8.0
243
Not enough data
8.3
217
Not enough data
7.7
176
Not enough data
Bill Processing
7.7
188
Not enough data
8.0
202
Not enough data
8.2
235
Not enough data
Integration
8.2
241
Not enough data
7.8
202
Not enough data
7.1
153
Not enough data
Agentic AI - Billing
6.9
6
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
9.3
904
Not enough data
9.1
866
Not enough data
9.0
804
Not enough data
Client Invoicing
8.4
702
8.3
1607
|
Verified
7.7
357
8.5
1776
|
Verified
8.3
534
8.4
1418
|
Verified
Mobile Time Tracking
9.1
757
Not enough data
Administration
8.4
693
8.4
1404
|
Verified
8.4
693
8.4
1589
|
Verified
8.1
546
8.5
1636
|
Verified
8.0
417
8.5
1490
|
Verified
8.7
785
8.6
1616
|
Verified
Platform
8.4
819
8.4
1710
|
Verified
8.1
518
8.2
1198
|
Verified
7.6
342
8.4
1170
|
Verified
8.8
787
8.5
1897
|
Verified
8.2
576
8.4
1646
|
Verified
7.7
361
Feature Not Available
Categories
Categories
Shared Categories
BigTime and SAP Concur are categorized as Expense Management
Unique Categories
BigTime is categorized as Time Tracking, Professional Services Automation, Billing, Project Management, and Resource Management
Reviews
Reviewers' Company Size
BigTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Concur
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
14.0%
Architecture & Planning
10.3%
Civil Engineering
9.6%
Information Technology and Services
6.5%
Management Consulting
5.7%
Other
53.8%
Information Technology and Services
8.2%
Computer Software
6.7%
Hospital & Health Care
5.6%
Higher Education
4.4%
Financial Services
4.1%
Other
71.0%
Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
Is it now possible to book trains?
8 Comments
MA
Yes, you can book trains. From my experience, Via rail in Canada.Read more
What is SAP Concur used for?
3 Comments
JM
Concur is used for logging and submitting expenses, travel, mileage, etc.Read more
What is the best way to expense per diem?
2 Comments
NO
I would say that depends on the goal of the submission. If we want to expense a global per diem that will not require any specific and atomized information,...Read more
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