G2 reviewers report that BigTime excels in user experience, with many praising its intuitive interface. Users appreciate features like the timesheet view, which allows them to see all their entries for the week in one place, making it easy to edit and switch between tasks quickly.
According to verified reviews, BigTime's implementation process is notably smooth, with users highlighting the ease of data entry and access to helpful resources like webinars and a knowledge base. In contrast, Journyx users have mentioned some challenges with setup, indicating that it may not be as straightforward for new users.
Users say that BigTime provides exceptional support, reflected in its high ratings for quality of assistance. Reviewers have noted that the support team is responsive and helpful, which enhances the overall user experience. Journyx, while still offering decent support, has received lower ratings in this area, suggesting room for improvement.
Reviewers mention that BigTime's time tracking capabilities are robust, with features that allow for easy tracking of billable hours and project tasks. Users have expressed satisfaction with how quickly they can enter time for projects, whereas Journyx users have reported a more basic experience in this regard.
According to recent feedback, BigTime's reporting features are well-received, allowing users to generate insightful reports with ease. In comparison, Journyx users have indicated that while it covers essential timekeeping functions, its reporting capabilities may not be as comprehensive or user-friendly.
G2 reviewers highlight that BigTime is particularly well-suited for small businesses, with a significant portion of its user base coming from this segment. This focus allows it to cater effectively to the specific needs of smaller teams, while Journyx appears to be more aligned with mid-market companies, which may not resonate as well with smaller organizations.
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
We do offer training in various forms. We offer one on one training online or onsite. Additionally, our community site: www.community.journyx.com has...Read more
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