G2 reviewers report that BigTime excels in user satisfaction, with a significantly higher overall rating compared to Function Point. Users appreciate the intuitive timesheet view that allows them to see all their entries for the week in one place, making time tracking quick and efficient.
According to verified reviews, BigTime's implementation process is praised for its ease, with users highlighting the user-friendly interface and access to helpful resources like webinars and a knowledge base. In contrast, Function Point users mention some challenges with setup, indicating it may not be as straightforward.
Reviewers mention that BigTime offers superior support quality, with a score that reflects its responsiveness and helpfulness. Users have noted that the support team is readily available to assist with any issues, enhancing the overall experience, while Function Point's support, although decent, does not receive the same level of acclaim.
Users say that BigTime's customization options are a standout feature, allowing for tailored data entry that fits their specific needs. This flexibility is contrasted with Function Point, where users appreciate the customization capabilities but feel they are not as robust or user-friendly.
Reviewers highlight BigTime's strong performance in project budgeting and time tracking, with features that help users manage their finances effectively. Users find it easy to switch between tasks while tracking time, which enhances productivity. Function Point, while offering similar features, does not receive the same level of enthusiasm for its time management tools.
According to recent feedback, BigTime is favored for its overall value, with a lower entry-level price point that appeals to small businesses. Function Point, while also targeting small businesses, has a higher starting price, which some users feel does not justify the features offered.
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
Based on what our experience was with Function Point, they do not seem to have any quality metrics, at least none that tie to customer satisfaction or...Read more
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