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Compare BigTime and FreshBooks 
Featured Products
At a Glance
Market Segments
Small-Business (80.2% of reviews)
Small-Business (86.7% of reviews)
Entry-Level Pricing
$20.00 1 user Per Month
Starting at $6.30 Per Month
BigTime
Star Rating
(1,577)4.5 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plansFreshBooks
Star Rating
(952)4.5 out of 5
Market Segments
Small-Business (86.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.30 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that FreshBooks excels in user-friendliness, particularly for those without extensive accounting knowledge. Users appreciate its easy invoicing and the ability to quickly create and edit invoices, which saves time while maintaining accuracy.
- According to verified reviews, BigTime offers a visually appealing interface that users find simple and easy to navigate. Reviewers highlight its effectiveness for tasks like weekly timesheets and expense reports, making it a solid choice for project management.
- Users say that FreshBooks provides an excellent customer support experience, with many praising the platform for its intuitive onboarding process and responsive assistance, which enhances the overall user experience.
- Reviewers mention that while BigTime has a strong setup for time logging and project management, it can sometimes feel less intuitive compared to FreshBooks, particularly for users who are new to accounting software.
- G2 reviewers highlight that FreshBooks has a higher overall satisfaction score, reflecting its ability to meet the needs of small businesses effectively, with features like a comprehensive dashboard that summarizes client statuses and pending payments.
- According to recent feedback, BigTime's implementation and customer support are commendable, but some users feel that it lacks the same level of ease of use and efficiency in invoicing and expense management that FreshBooks provides.
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Deliver great work and get paid faster.
- Time Tracking
- Expense Management
- Project Management
FreshBooks
Lite
Starting at $6.30
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Free Trial
BigTime
Free Trial is available
FreshBooks
Free Trial is available
Ratings
Meets Requirements
8.8
1,339
8.8
762
Ease of Use
8.8
1,376
9.1
854
Ease of Setup
8.2
937
9.2
463
Ease of Admin
8.7
923
9.2
335
Quality of Support
9.2
1,262
9.2
711
Has the product been a good partner in doing business?
9.1
923
9.2
330
Product Direction (% positive)
8.8
1,308
8.7
759
Features by Category
Expense Reports
8.7
521
8.6
106
7.9
236
8.0
100
8.1
281
7.6
99
8.5
352
8.1
98
8.6
382
7.1
80
7.4
133
7.2
87
7.8
210
7.9
89
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
6.8
79
Feature Not Available
6.5
76
Feature Not Available
6.1
71
7.9
200
6.5
72
Client Invoicing
8.4
702
9.0
135
7.7
357
8.5
118
8.3
534
8.2
124
Mobile
8.6
349
8.2
84
8.4
293
6.9
81
Feature Not Available
5.6
73
Platform
6.9
137
6.2
63
8.0
280
6.3
66
Administration
7.3
117
7.0
63
Administration
8.4
693
7.2
105
8.4
695
7.8
106
8.1
547
7.6
113
8.0
417
7.2
103
8.7
785
7.9
111
Platform
8.4
822
8.3
127
8.1
519
7.2
97
7.6
342
7.0
94
8.8
792
9.0
126
8.2
578
8.3
115
7.7
361
7.0
99
General Ledger
Not enough data
8.1
233
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
8.1
224
|
Verified
Accounts Receivable
Not enough data
8.7
398
|
Verified
Not enough data
8.5
307
|
Verified
Not enough data
8.2
274
|
Verified
Accounts Payable
Not enough data
8.2
271
|
Verified
Not enough data
8.7
327
|
Verified
Not enough data
7.6
142
Other Functionality
Not enough data
7.1
125
Not enough data
Feature Not Available
Not enough data
7.5
156
|
Verified
Not enough data
7.0
128
Not enough data
7.2
132
Not enough data
7.5
143
Not enough data
7.6
154
Not enough data
8.6
315
|
Verified
Reporting & Analytics
Not enough data
8.7
361
|
Verified
Not enough data
8.1
200
Not enough data
7.6
191
|
Verified
Not enough data
8.8
386
|
Verified
Platform
Not enough data
7.9
164
Not enough data
7.6
150
Not enough data
8.4
287
|
Verified
Not enough data
7.4
137
Not enough data
9.1
379
|
Verified
Not enough data
8.3
153
Integration
Not enough data
8.2
270
|
Verified
Not enough data
8.0
194
|
Verified
Not enough data
7.6
216
Cash Flow
Not enough data
8.3
201
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.4
244
|
Verified
Budgeting & Forecasting
Not enough data
7.6
191
|
Verified
Not enough data
8.1
165
|
Verified
Not enough data
7.6
136
|
Verified
Not enough data
8.2
203
|
Verified
Revenue
Not enough data
8.4
227
|
Verified
Not enough data
7.8
169
|
Verified
Not enough data
8.0
163
Payroll
Not enough data
7.8
112
|
Verified
Not enough data
7.4
105
|
Verified
Not enough data
7.7
114
|
Verified
Not enough data
8.2
124
|
Verified
AI
Not enough data
7.6
38
Not enough data
7.5
35
Not enough data
7.8
35
Not enough data
7.5
36
Not enough data
7.4
35
Not enough data
7.0
38
Not enough data
7.3
45
Not enough data
7.6
39
Not enough data
7.0
42
Not enough data
7.4
37
Mobile Applications - Accounting
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
8.5
12
Not enough data
8.3
12
Agentic AI - Accounting
Not enough data
Not enough data
Employee Self Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.3
16
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
7.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Taxes
Not enough data
8.0
17
Not enough data
7.7
14
Not enough data
7.9
14
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
13
Not enough data
Feature Not Available
Platform
Not enough data
8.1
14
Not enough data
8.7
15
Not enough data
8.7
13
Not enough data
8.6
14
Tasks
8.6
297
|
Verified
Not enough data
8.4
271
|
Verified
Not enough data
8.0
260
|
Verified
Not enough data
7.8
241
|
Verified
Not enough data
7.6
218
|
Verified
Not enough data
7.9
229
Not enough data
7.7
235
|
Verified
Not enough data
7.9
232
|
Verified
Not enough data
Projects
8.1
249
|
Verified
Not enough data
7.7
227
|
Verified
Not enough data
7.4
215
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
7.8
247
|
Verified
Not enough data
8.3
289
|
Verified
Not enough data
7.5
219
|
Verified
Not enough data
7.9
267
|
Verified
Not enough data
7.5
206
|
Verified
Not enough data
8.9
332
|
Verified
Not enough data
7.6
197
|
Verified
Not enough data
Resource Management
7.8
212
|
Verified
Not enough data
8.1
238
|
Verified
Not enough data
8.0
243
|
Verified
Not enough data
Project Monitoring
7.8
202
|
Verified
Not enough data
7.8
229
|
Verified
Not enough data
8.2
273
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
6.2
64
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Planning
7.5
46
Not enough data
7.8
52
Not enough data
7.7
50
Not enough data
Optimization
7.9
55
Not enough data
7.6
51
Not enough data
7.3
49
Not enough data
Payment Processing
Not enough data
8.3
80
Not enough data
8.5
87
Not enough data
8.2
79
Not enough data
7.3
67
Administration
Not enough data
8.3
84
Not enough data
6.8
68
Not enough data
6.6
84
Not enough data
7.0
64
Not enough data
7.1
66
Not enough data
6.8
67
Not enough data
7.0
67
Payment Options
Not enough data
7.3
64
Not enough data
8.4
75
Security
Not enough data
7.4
62
Platform
Not enough data
7.6
67
Not enough data
7.1
64
Customer Management
8.5
121
|
Verified
Not enough data
8.0
82
|
Verified
Not enough data
7.5
71
|
Verified
Not enough data
7.9
84
|
Verified
Not enough data
Project Management
8.3
108
|
Verified
Not enough data
8.6
138
|
Verified
Not enough data
8.1
99
|
Verified
Not enough data
8.3
107
|
Verified
Not enough data
Accounting
8.2
101
Not enough data
8.5
117
|
Verified
Not enough data
8.0
98
Not enough data
8.4
119
|
Verified
Not enough data
8.6
123
|
Verified
Not enough data
Portfolio Management
8.0
82
Not enough data
8.2
81
Not enough data
7.7
75
Not enough data
8.1
74
Not enough data
Analytics
8.2
90
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
Administration
8.2
112
|
Verified
Not enough data
8.2
120
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Platform
8.2
81
|
Verified
Not enough data
8.0
69
|
Verified
Not enough data
8.6
127
|
Verified
Not enough data
7.9
110
|
Verified
Not enough data
7.4
75
|
Verified
Not enough data
Generative AI
6.5
9
Not enough data
6.5
9
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.0
243
8.4
143
8.3
217
8.6
146
7.7
176
8.3
134
Bill Processing
7.7
188
7.6
128
8.0
202
7.8
124
8.2
235
8.3
127
Integration
8.2
241
7.9
131
7.8
202
8.4
133
7.1
153
7.1
102
Agentic AI - Billing
6.9
6
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
9.3
913
8.8
71
9.1
875
8.9
76
9.0
804
8.9
77
Client Invoicing
8.4
702
9.0
135
7.7
357
8.5
118
8.3
534
8.2
124
Mobile Time Tracking
9.1
761
8.6
76
Administration
8.4
693
7.2
105
8.4
695
7.8
106
8.1
547
7.6
113
8.0
417
7.2
103
8.7
785
7.9
111
Platform
8.4
822
8.3
127
8.1
519
7.2
97
7.6
342
7.0
94
8.8
792
9.0
126
8.2
578
8.3
115
7.7
361
7.0
99
Categories
Categories
Shared Categories
BigTime and FreshBooks are categorized as Time Tracking, Expense Management, and Billing
Unique Categories
BigTime is categorized as Professional Services Automation, Project Management, and Resource Management
Reviews
Reviewers' Company Size
BigTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
14.0%
Architecture & Planning
10.2%
Civil Engineering
9.5%
Information Technology and Services
6.5%
Management Consulting
5.6%
Other
54.2%
Marketing and Advertising
17.1%
Information Technology and Services
6.5%
Graphic Design
4.6%
Accounting
4.5%
Consulting
4.0%
Other
63.3%
Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
Does FreshBooks support recurring billing?
3 Comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 Comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 Comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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