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Compare BigTime, EPM Live, Core, and OpenAir PSA

Pricing

 
Express
$5.95
per user per month billed annually
Contact BQE Software Inc
Starting at $9.95
1 User
 
Pro
$17
per user per month billed annually
 
Premier
$28.90
per user per month billed annually
 
Free Trial
Free Trial Unavailable
Free Trial
Free Trial
BigTime
Express
$5.95per user per month billed annually
Pro
$17per user per month billed annually
Premier
$28.90per user per month billed annually
Free Trial
EPM Live
Free Trial Unavailable
Core
Contact BQE Software Inc
Starting at $9.951 User
Free Trial
OpenAir PSA
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
7.7
7.0
7.7
Ease of Use
Ease of Use
8.9
7.6
7.0
7.0
Ease of Setup
Ease of Setup
8.5
Not enough data available
6.9
6.6
Ease of Admin
Ease of Admin
9.0
Not enough data available
7.5
7.0
Quality of Support
Quality of Support
9.4
6.7
7.3
7.2
Ease of Doing Business With
Ease of Doing Business With
9.4
Not enough data available
6.9
7.4
Product Direction (% positive)
Product Direction (% positive)
8.7
4.2
7.7
6.0
Meets Requirements
BigTime
9.0
EPM Live
7.7
Core
7.0
OpenAir PSA
7.7
Ease of Use
BigTime
8.9
EPM Live
7.6
Core
7.0
OpenAir PSA
7.0
Ease of Setup
BigTime
8.5
EPM Live
Not enough data available
Core
6.9
OpenAir PSA
6.6
Ease of Admin
BigTime
9.0
EPM Live
Not enough data available
Core
7.5
OpenAir PSA
7.0
Quality of Support
BigTime
9.4
EPM Live
6.7
Core
7.3
OpenAir PSA
7.2
Ease of Doing Business With
BigTime
9.4
EPM Live
Not enough data available
Core
6.9
OpenAir PSA
7.4
Product Direction (% positive)
BigTime
8.7
EPM Live
4.2
Core
7.7
OpenAir PSA
6.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
82.4%
9.1%
40.0%
10.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
15.9%
36.4%
40.0%
58.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.7%
54.5%
20.0%
31.0%
BigTime
Small-Business
82.4%
Mid-Market
15.9%
Enterprise
1.7%
EPM Live
Small-Business
9.1%
Mid-Market
36.4%
Enterprise
54.5%
Core
Small-Business
40.0%
Mid-Market
40.0%
Enterprise
20.0%
OpenAir PSA
Small-Business
10.1%
Mid-Market
58.9%
Enterprise
31.0%

Reviewers' Industry

 
Accounting
15.9%
Non-Profit Organization Management
18.8%
Computer Software
18.2%
Computer Software
27.9%
 
Public Relations and Communications
12.1%
Telecommunications
12.5%
Renewables & Environment
9.1%
Information Technology and Services
25.5%
 
Information Technology and Services
8.4%
Higher Education
12.5%
Media Production
9.1%
Marketing and Advertising
10.3%
 
Architecture & Planning
8.2%
Defense & Space
12.5%
Marketing and Advertising
9.1%
Management Consulting
5.9%
 
Civil Engineering
8.1%
Utilities
6.3%
Information Technology and Services
9.1%
Internet
2.9%
 
Other
47.3%
Other
37.5%
Other
45.5%
Other
27.5%
BigTime
Accounting
15.9%
Public Relations and Communications
12.1%
Information Technology and Services
8.4%
Architecture & Planning
8.2%
Civil Engineering
8.1%
Other
47.3%
EPM Live
Non-Profit Organization Management
18.8%
Telecommunications
12.5%
Higher Education
12.5%
Defense & Space
12.5%
Utilities
6.3%
Other
37.5%
Core
Computer Software
18.2%
Renewables & Environment
9.1%
Media Production
9.1%
Marketing and Advertising
9.1%
Information Technology and Services
9.1%
Other
45.5%
OpenAir PSA
Computer Software
27.9%
Information Technology and Services
25.5%
Marketing and Advertising
10.3%
Management Consulting
5.9%
Internet
2.9%
Other
27.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Construction

How quickly they responded to the problem

G2 User in Utilities

The best is process and concept of this PM Tool. Especial, I like the Cost management module and some Online planner ssuch as Online Planner, Agile Planner and Kanban.

Ahmad A.
Administrator

The flexibility of CORE invoicing has made our complex billing requirements to a minimum. We have customers that need invoices with three levels of tiered structure. Prior to CORE, it used to take us a lot of time to do billing and that time has been cut...

G2 User in Internet

As far as PSA tools go, OpenAir is about as fully featured as they come. Project planning, forecasting, billing/invoicing and revenue recognition, workspaces, issue tracking, resource management, skill tracking, etc. We have much greater visibility now than...

Most Helpful Critical Review
Most Helpful Critical Review
Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

G2 User in Computer Software

Performance is horrible. We use a cloud account so I can't speak to performance or speed of a locally hosted account. EPM Live is down an unacceptable amount of time. I'm sure the "official" uptime statistics are much higher than what is actually the...

G2 User in Retail

User administration can be hard to use. The work flow management is difficult to get working. The reporting seems to be outdated.

Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

 
BigTime
Most Helpful Favorable Review
G2 User in Construction

How quickly they responded to the problem

Most Helpful Critical Review
Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

EPM Live
Most Helpful Favorable Review
G2 User in Utilities

The best is process and concept of this PM Tool. Especial, I like the Cost management module and some Online planner ssuch as Online Planner, Agile Planner and Kanban.

Most Helpful Critical Review
G2 User in Computer Software

Performance is horrible. We use a cloud account so I can't speak to performance or speed of a locally hosted account. EPM Live is down an unacceptable amount of time. I'm sure the "official" uptime statistics are much higher than what is actually the...

Core
Most Helpful Favorable Review
Ahmad A.
Administrator

The flexibility of CORE invoicing has made our complex billing requirements to a minimum. We have customers that need invoices with three levels of tiered structure. Prior to CORE, it used to take us a lot of time to do billing and that time has been cut...

Most Helpful Critical Review
G2 User in Retail

User administration can be hard to use. The work flow management is difficult to get working. The reporting seems to be outdated.

OpenAir PSA
Most Helpful Favorable Review
G2 User in Internet

As far as PSA tools go, OpenAir is about as fully featured as they come. Project planning, forecasting, billing/invoicing and revenue recognition, workspaces, issue tracking, resource management, skill tracking, etc. We have much greater visibility now than...

Most Helpful Critical Review
Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

Screenshots

 
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Videos

 

Tracking Time & Expenses in BigTime.

No videos providedNo videos provided
BigTime

Tracking Time & Expenses in BigTime.

EPM Live
No videos provided
Core
No videos provided
OpenAir PSA

Downloads

 No downloads providedNo downloads provided
EPM Live
No downloads provided
Core
No downloads provided
Ask BigTime a QuestionContact BigTimeRequest More InformationRequest More InformationAsk Core a QuestionContact CoreAsk OpenAir PSA a QuestionContact OpenAir PSA
 
BigTime
BigTime
Optimized for quick response
EPM Live
EPM Live
Core
Core
OpenAir PSA
OpenAir PSA