Compare BigTime and Connecteam 
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (85.5% of reviews)
Entry-Level Pricing
$20.00 1 user Per Month
Free 10 Users
BigTime
Star Rating
(1,667)4.5 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plansConnecteam
Star Rating
(3,500)4.6 out of 5
Market Segments
Small-Business (85.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Connecteam excels in user experience, with a higher ease of use rating. Users appreciate its intuitive interface, stating, "It is simple to use, keeps everything organized in one platform, and helps improve communication and visibility across the team."
- According to verified reviews, BigTime shines in time tracking capabilities, with users noting the convenience of its timesheet view. One user mentioned, "The timesheet view is really helpful because I can see all my time for the week in one place and make edits quickly if needed."
- Users say that Connecteam offers a more comprehensive feature set for HR and team management, which is particularly beneficial for businesses with multiple employees across various locations. A reviewer highlighted that it "hit all the buttons for us" in terms of compliance and additional features like time off tracking.
- Reviewers mention that BigTime provides a user-friendly experience with easy access to helpful resources, such as webinars and a knowledge base. This support is appreciated by users who value customization and quick data entry, stating, "User friendly. Easy access to helpful tips."
- G2 reviewers indicate that while both products have strong support ratings, BigTime slightly edges out with a higher quality of support score. Users have expressed satisfaction with their responsiveness, noting that they feel like a "good partner in doing business."
- According to recent feedback, Connecteam's mobile user support is highly rated, making it a great choice for teams that need to manage tasks on the go. Users have found it beneficial for maintaining productivity across different locations, enhancing overall team collaboration.
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Deliver great work and get paid faster.
- Time Tracking
- Expense Management
- Project Management
Connecteam
Small Business
Free
10 Users
Everything a small business needs.
Up to 10 users.
- Full access to our most popular features
- All Hubs are included - Operations, Communications, HR & Skills
- Everything a small business needs
Free Trial
BigTime
Free Trial is available
Connecteam
Free Trial is available
Ratings
Meets Requirements
8.8
1,393
8.9
3,227
Ease of Use
8.7
1,443
9.0
3,307
Ease of Setup
8.2
976
8.9
3,144
Ease of Admin
8.7
941
9.0
2,859
Quality of Support
9.2
1,294
9.1
2,649
Has the product been a good partner in doing business?
9.1
939
9.2
2,728
Product Direction (% positive)
8.7
1,362
9.5
3,253
Features by Category
Ticket and Case Management
Not enough data
9.0
93
Not enough data
9.0
92
Not enough data
9.0
90
Not enough data
8.7
89
Not enough data
Feature Not Available
Not enough data
9.0
88
Not enough data
9.0
88
Not enough data
8.9
90
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Help Desk
Not enough data
7.8
23
Not enough data
8.0
23
Not enough data
8.0
23
Communication Channels
Not enough data
8.8
89
Not enough data
Feature Not Available
Not enough data
9.1
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.1
233
Not enough data
Feature Not Available
Not enough data
9.1
234
Not enough data
8.4
220
Not enough data
8.6
220
Not enough data
8.6
227
Expense Reports
8.7
522
Not enough data
7.8
234
Not enough data
8.0
279
Not enough data
8.5
351
Not enough data
8.6
381
Not enough data
7.4
132
Not enough data
7.8
210
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
199
Not enough data
Client Invoicing
8.4
703
Feature Not Available
7.7
357
Feature Not Available
8.3
534
Feature Not Available
Generative AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
8.6
350
Not enough data
8.4
293
Not enough data
Feature Not Available
Not enough data
Platform
6.9
137
Not enough data
8.0
280
Not enough data
Administration
7.3
117
Not enough data
Administration
8.4
692
Feature Not Available
8.4
693
8.7
1414
8.1
548
8.7
1439
8.0
416
8.5
1414
8.7
784
9.0
1411
Platform
8.4
826
8.6
1405
8.1
518
7.8
1278
7.6
341
8.1
1310
8.8
796
9.0
1388
8.2
577
9.0
1375
7.7
361
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.6
297
|
Verified
Not enough data
8.4
271
|
Verified
Not enough data
8.0
260
|
Verified
Not enough data
7.8
241
|
Verified
Not enough data
7.6
218
|
Verified
Not enough data
7.9
229
Not enough data
7.7
235
|
Verified
Not enough data
7.9
232
|
Verified
Not enough data
Projects
8.1
249
|
Verified
Not enough data
7.7
228
|
Verified
Not enough data
7.4
215
|
Verified
Not enough data
7.8
228
|
Verified
Not enough data
7.8
247
|
Verified
Not enough data
8.3
292
|
Verified
Not enough data
7.5
219
|
Verified
Not enough data
7.9
267
|
Verified
Not enough data
7.5
205
|
Verified
Not enough data
8.9
333
|
Verified
Not enough data
7.6
197
|
Verified
Not enough data
Resource Management
7.8
212
|
Verified
Not enough data
8.1
238
|
Verified
Not enough data
8.0
243
|
Verified
Not enough data
Project Monitoring
7.8
201
|
Verified
Not enough data
7.8
229
|
Verified
Not enough data
8.2
273
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
6.2
64
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Automation
Not enough data
8.6
1324
Logistics
Not enough data
8.6
1286
Not enough data
8.5
1274
Not enough data
8.3
1291
Management
Not enough data
8.8
1298
Not enough data
8.9
1296
Not enough data
8.7
1299
Not enough data
9.1
1314
Not enough data
9.1
1301
Not enough data
9.1
1319
Not enough data
8.6
1259
Monitoring
Not enough data
8.4
1262
Not enough data
8.5
1252
Not enough data
8.0
1224
Business Instant Messaging
Not enough data
8.8
494
Not enough data
9.1
510
Not enough data
8.7
489
Business Instant Messaging
Not enough data
7.8
465
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
9.1
494
Not enough data
9.0
490
Not enough data
8.0
469
Generative AI - Business Instant Messaging
Not enough data
7.5
372
AI - Business Instant Messaging
Not enough data
7.4
373
Not enough data
7.7
372
Not enough data
7.3
369
Not enough data
7.5
370
Agentic AI - Business Instant Messaging
Not enough data
7.4
94
Not enough data
7.6
93
Platform
Not enough data
9.5
43
Not enough data
9.5
43
Not enough data
Feature Not Available
Not enough data
9.4
44
Not enough data
9.4
43
Not enough data
9.5
42
Not enough data
9.4
42
Not enough data
9.3
42
Platform Basics
Not enough data
8.4
38
Not enough data
9.5
42
Not enough data
8.9
40
Platform Data
Not enough data
9.4
41
Not enough data
8.8
42
Platform Additional Functionality
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
8.8
40
Agentic AI - Restaurant Scheduling
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.1
9
Platform Basics
Not enough data
8.7
43
Not enough data
8.3
43
Back Office
Not enough data
7.5
42
Not enough data
9.0
41
Not enough data
8.3
44
Not enough data
Feature Not Available
Front of Office
Not enough data
6.4
38
Not enough data
Feature Not Available
Not enough data
6.3
39
Not enough data
5.8
37
Platform Data
Not enough data
Feature Not Available
Agentic AI - Restaurant Management
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Generative AI
Not enough data
7.0
37
Not enough data
Feature Not Available
Planning
7.5
46
Not enough data
7.8
53
Not enough data
7.8
51
Not enough data
Optimization
7.9
55
Not enough data
7.6
51
Not enough data
7.3
49
Not enough data
Guide Options
Not enough data
8.0
461
Not enough data
8.2
471
Not enough data
8.4
475
Not enough data
8.7
485
Not enough data
8.9
483
Guide Tools
Not enough data
8.5
459
Not enough data
8.4
463
Not enough data
8.5
463
Not enough data
8.4
459
Access Options
Not enough data
8.2
448
Not enough data
8.9
471
Not enough data
8.7
458
Functionality
Not enough data
7.9
323
Not enough data
8.9
347
Not enough data
8.7
335
Not enough data
8.5
333
Management
Not enough data
8.8
339
Not enough data
8.5
324
Not enough data
8.4
323
Not enough data
8.2
312
Information Distribution
Not enough data
8.6
1250
Not enough data
7.9
1213
Not enough data
8.9
1266
Not enough data
Feature Not Available
Not enough data
8.3
1207
Employee Engagement
Not enough data
8.7
1253
Not enough data
8.9
1237
Not enough data
9.0
1235
Not enough data
7.9
1180
Not enough data
9.1
1260
Not enough data
8.9
1048
Not enough data
8.2
998
Not enough data
9.0
1049
User Experience & Accessibility - Employee Communications
Not enough data
8.8
1002
Not enough data
8.5
998
Not enough data
8.2
967
Not enough data
8.5
987
Content Distribution - Employee Communications
Not enough data
8.6
997
Not enough data
7.8
961
Not enough data
8.0
965
Additional Features - Employee Communications
Not enough data
8.4
979
Not enough data
8.2
976
Not enough data
7.8
959
Agentic AI - Employee Communications
Not enough data
7.4
139
Not enough data
7.6
138
Platform Basics
Not enough data
8.4
1383
Not enough data
9.0
1434
Not enough data
9.1
1429
Platform Content
Not enough data
8.4
1395
Not enough data
8.3
1360
Not enough data
8.3
1377
Platform Additional Functionality
Not enough data
7.9
1276
Not enough data
9.1
1399
Not enough data
Feature Not Available
Not enough data
8.7
1380
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.9
391
Not enough data
9.1
389
Not enough data
9.3
384
Platform Content
Not enough data
8.8
383
Not enough data
8.7
374
Not enough data
8.7
385
Platform Additional Functionality
Not enough data
8.1
366
Not enough data
9.3
381
Not enough data
7.7
363
Not enough data
9.1
371
Not enough data
8.6
375
Customer Management
8.5
121
|
Verified
Not enough data
8.0
83
|
Verified
Not enough data
7.5
71
|
Verified
Not enough data
7.9
84
|
Verified
Not enough data
Project Management
8.2
109
|
Verified
Not enough data
8.6
156
|
Verified
Not enough data
8.1
99
|
Verified
Not enough data
8.3
108
|
Verified
Not enough data
Accounting
8.2
102
Not enough data
8.6
120
|
Verified
Not enough data
8.0
98
Not enough data
8.4
123
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
Portfolio Management
8.0
82
Not enough data
8.2
81
Not enough data
7.7
75
Not enough data
8.1
74
Not enough data
Analytics
8.2
92
|
Verified
Not enough data
8.4
152
|
Verified
Not enough data
8.1
81
|
Verified
Not enough data
Administration
8.2
115
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
8.3
114
|
Verified
Not enough data
Platform
8.2
81
|
Verified
Not enough data
8.0
69
|
Verified
Not enough data
8.6
151
|
Verified
Not enough data
7.8
116
|
Verified
Not enough data
7.4
75
|
Verified
Not enough data
Generative AI
6.5
9
Not enough data
6.5
9
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
8.0
243
Not enough data
8.4
217
Not enough data
7.7
176
Not enough data
Bill Processing
7.7
189
Not enough data
8.0
203
Not enough data
8.3
236
Not enough data
Integration
8.2
242
Not enough data
7.8
202
Not enough data
7.1
153
Not enough data
Agentic AI - Billing
6.9
6
Not enough data
Generative AI
Not enough data
7.0
57
Not enough data
6.9
56
Before the Job
Not enough data
8.4
225
Not enough data
8.7
220
Not enough data
8.9
227
Not enough data
7.6
214
On the Job
Not enough data
8.8
224
Not enough data
9.2
227
Not enough data
7.8
216
Not enough data
7.2
212
Not enough data
7.1
207
After the Job
Not enough data
8.2
218
Not enough data
8.2
214
Not enough data
6.3
203
Not enough data
6.6
208
Agentic AI - Field Service Management
Not enough data
7.2
30
Not enough data
7.0
30
Not enough data
7.3
30
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
8.8
98
Not enough data
8.6
94
Not enough data
8.6
96
Not enough data
8.5
93
Not enough data
8.5
94
Not enough data
8.9
94
Communication Features - Frontline Worker Communication Platforms
Not enough data
9.2
99
Not enough data
9.3
96
Not enough data
9.1
98
Not enough data
9.0
99
Operations - Frontline Worker Communication Platforms
Not enough data
9.0
98
Not enough data
8.5
93
Not enough data
8.9
96
Not enough data
8.7
93
Agentic AI - Frontline Worker Communication Platforms
Not enough data
8.2
18
Not enough data
8.0
18
Not enough data
8.0
19
Not enough data
8.1
18
Not enough data
8.1
18
Agentic AI - Employee Intranet
Not enough data
7.9
21
Not enough data
7.8
21
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.7
769
Not enough data
8.2
757
Platform Content
Not enough data
8.3
748
Not enough data
8.3
742
Not enough data
8.2
740
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.5
744
Not enough data
8.2
740
Not enough data
8.6
776
Not enough data
8.4
744
Platform
Not enough data
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1611
Not enough data
8.6
1592
Not enough data
8.8
1606
Time Tracking
9.3
931
9.1
1473
9.1
895
8.8
1440
9.0
809
8.4
1383
Client Invoicing
8.4
703
Feature Not Available
7.7
357
Feature Not Available
8.3
534
Feature Not Available
Mobile Time Tracking
9.1
775
9.2
1446
Administration
8.4
692
Feature Not Available
8.4
693
8.7
1414
8.1
548
8.7
1439
8.0
416
8.5
1414
8.7
784
9.0
1411
Platform
8.4
826
8.6
1405
8.1
518
7.8
1278
7.6
341
8.1
1310
8.8
796
9.0
1388
8.2
577
9.0
1375
7.7
361
Feature Not Available
Platform
Not enough data
8.5
1661
Not enough data
7.6
1564
Not enough data
7.9
1537
Not enough data
8.9
1623
Not enough data
9.1
1642
Not enough data
9.2
1611
Not enough data
8.6
1592
Not enough data
8.8
1606
Workforce Management Platform Features
Not enough data
8.6
14
Not enough data
9.1
1160
Not enough data
9.1
1173
Not enough data
8.8
1136
Not enough data
8.4
1107
Not enough data
Feature Not Available
Not enough data
8.4
1083
Not enough data
8.9
1110
Not enough data
8.8
1104
Not enough data
9.2
1145
Categories
Categories
Shared Categories
BigTime and Connecteam are categorized as Time Tracking
Unique Categories
BigTime is categorized as Professional Services Automation, Project Management, Billing, Expense Management, and Resource Management
Connecteam is categorized as Frontline Worker Communication Platforms, Employee Communications, Business Instant Messaging, Geofencing, Work Instructions, Restaurant Scheduling, HIPAA Compliant Messaging, Time & Attendance, Employee Recognition, Employee Intranet, Employee Scheduling, Employee Engagement, Restaurant Management, Cleaning Services, Workforce Management, Field Service Management, and Help Desk
Reviews
Reviewers' Company Size
BigTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Connecteam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
13.7%
Architecture & Planning
10.4%
Civil Engineering
9.6%
Information Technology and Services
6.5%
Consulting
5.8%
Other
54.2%
Construction
12.2%
Retail
5.5%
Hospital & Health Care
5.3%
Health, Wellness and Fitness
4.6%
Hospitality
4.3%
Other
68.0%
Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
What is BigTime used for?
1 Comment
JF
As an architectural business, we use Big Time to log our time, usually in 15 minute intervals, showing how much time was spend on each task, for each phase,...Read more
Does anyone have tips for how they use task tracking in BigTime?
1 Comment
TR
I utilize the workflow alot of task tracking. This feature helps manage task, see where they are in their life cycle and even drill down to the employee. ...Read more
Is Connecteam secure?
2 Comments
CS
Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to...Read more
How do you use Connecteam?
2 Comments
CS
The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to...Read more
Is Connecteam a good app?
2 Comments
MB
Great app. You can do more on the app as an Employee than you can on the desktop. Read more
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