G2 reviewers report that BigTime excels in user satisfaction, with a significantly higher overall score compared to CMap. Users appreciate the platform's intuitive interface, making tasks like weekly timesheets and expense reports straightforward and efficient.
According to verified reviews, BigTime's implementation process is praised for its speed and ease, with users highlighting the intuitive onboarding wizard that simplifies setup. In contrast, CMap, while noted for its ease of use once set up, has a slightly more challenging initial setup experience.
Users say that BigTime offers superior customer support, reflected in its high ratings for quality of support. Reviewers mention that the team is responsive and helpful, enhancing the overall user experience, whereas CMap's support, while decent, does not reach the same level of satisfaction.
Reviewers mention that BigTime shines in time tracking and project management features, with users finding it easy to document time and manage projects effectively. CMap, while strong in resource management, does not provide the same level of functionality for time tracking.
G2 reviewers highlight that BigTime is particularly well-suited for small businesses, with a large majority of its user base falling into this category. CMap also serves small businesses but has a smaller proportion of reviews from this segment, indicating that BigTime may be a more tailored fit for smaller operations.
According to recent user feedback, both platforms are praised for their usability, but BigTime's overall design and functionality receive more favorable comments. Users appreciate how BigTime has thought through its features, making it easier to navigate and utilize effectively compared to CMap, which, while functional, can feel less cohesive.
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
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