G2 reviewers report that BigTime excels in user satisfaction, with a higher overall rating compared to Bitrix24. Users appreciate the intuitive timesheet view that allows them to see all their entries for the week in one place, making time tracking quick and efficient.
Users say that BigTime's implementation process is notably smooth, with many highlighting the easy data entry and access to helpful resources like webinars and a knowledge base, which contrasts with Bitrix24's more complex setup experience.
Reviewers mention that BigTime offers superior support quality, with a score that reflects its responsiveness and helpfulness. In contrast, Bitrix24 users have expressed some frustration with support, indicating a need for improvement in this area.
According to verified reviews, Bitrix24 shines in providing a centralized platform that integrates various functions like CRM and task management, which users find beneficial for operational clarity. However, some users feel that this integration can come at the cost of usability.
G2 reviewers highlight that BigTime is particularly well-suited for small businesses, with a significant majority of its reviews coming from this segment. Users appreciate its tailored features, while Bitrix24, although also popular among small businesses, has a more diverse user base that may not always align with specific small business needs.
Users report that while Bitrix24 offers a range of features for task management, such as customizable portals and follow-up schedules, BigTime's focus on time and expense tracking is more refined, making it easier for users to manage their projects effectively.
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
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