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At a Glance
Market Segments
Small-Business (80.0% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $5.95 per month
BigRock
Star Rating
(15)3.8 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BigRockHostGator
Star Rating
(254)3.6 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $5.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HostGator's Ease of Setup scores a solid 8.0, but BigRock outshines with a remarkable 9.7, making it a preferred choice for those who prioritize quick and hassle-free installation.
- Reviewers mention that while HostGator offers decent Technical Support with a score of 7.5, BigRock's support is rated higher at 7.4, indicating a more reliable assistance experience for users.
- G2 users highlight that HostGator's Bandwidth Support is rated at 8.0, which is commendable, but BigRock's 7.5 shows that it may not be as robust, potentially affecting users with high traffic needs.
- Users on G2 say that HostGator's Customization options score 7.1, which may limit flexibility, whereas BigRock's offerings are more favorable, allowing for better self-branding and custom DNS name servers.
- Reviewers mention that HostGator's Free Website Builder is rated at 6.8, which some find lacking, while BigRock's tools are perceived as more user-friendly and effective for creating websites.
- Users report that HostGator's Security Tools score 7.5, but BigRock excels with an 8.5, providing enhanced features like advanced DNS management and two-factor authentication, which are crucial for safeguarding user data.
Pricing
Entry-Level Pricing
BigRock
No pricing availableHostGator
WordPress Hosting
Starting at $5.95
per month
2.5X speed, advanced security — and free migrations
- Free hosting
- Drag & drop builder
- Included domain name
Free Trial
BigRock
No trial information availableHostGator
No trial information availableRatings
Meets Requirements
8.1
15
7.6
219
Ease of Use
8.9
15
8.0
218
Ease of Setup
9.2
6
7.9
105
Ease of Admin
9.7
5
7.6
105
Quality of Support
6.9
15
7.0
216
Has the product been a good partner in doing business?
8.0
5
6.7
103
Product Direction (% positive)
8.4
15
6.0
212
Features by Category
Set Up
Not enough data
7.1
27
Not enough data
7.8
28
Not enough data
7.2
30
Security
Not enough data
7.4
30
Not enough data
7.6
28
Not enough data
6.8
28
Not enough data
7.4
27
Support
Not enough data
7.7
27
Not enough data
7.3
29
Not enough data
6.8
26
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
7.6
19
Not enough data
8.1
18
Not enough data
8.2
19
Not enough data
7.7
18
Not enough data
7.5
18
Security
Not enough data
8.3
19
Not enough data
7.4
18
Not enough data
7.1
16
Not enough data
7.4
17
Free Resources
Not enough data
7.5
19
Not enough data
8.3
20
Not enough data
8.0
20
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Virtual Private Servers (VPS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hosting Management
7.7
8
7.9
135
7.5
8
8.0
134
7.9
8
7.6
129
8.3
8
8.1
137
8.5
8
7.5
117
7.7
8
7.5
110
8.6
7
7.7
98
7.9
8
8.0
129
7.7
8
7.4
129
8.5
8
7.5
121
Customizations
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
8.1
8
Growth
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.8
8
Content
Not enough data
8.3
8
Not enough data
8.1
7
Not enough data
7.3
8
Not enough data
8.5
8
Support
Not enough data
8.9
9
Categories
Categories
Shared Categories
BigRock and HostGator are categorized as Reseller Hosting, Dedicated Hosting, Shared Hosting, WordPress Hosting, Website Builder, VPS Hosting Platforms, and Domain Registrars
Unique Categories
BigRock is categorized as Cloud Web Hosting and Email
HostGator has no unique categories
Reviews
Reviewers' Company Size
BigRock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HostGator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Consulting
13.3%
Publishing
13.3%
Computer Software
13.3%
Public Relations and Communications
6.7%
Other
33.3%
Information Technology and Services
13.6%
Marketing and Advertising
13.2%
Computer Software
6.0%
Internet
3.6%
Graphic Design
2.8%
Other
60.8%
Discussions
BigRock has no discussions with answers
How do i report the refund scam to an authority that is capable of sanctioning them.
1 Comment
MS
Aaron,
There is no scam, your refund is in process, so it's unclear what you would be reporting. Thanks.
Erinn
Customer Advocate at HostGatorRead more
What is HostGator used for?
1 Comment
YG
It is used for web hosting and also provides domain hosting too.Read more
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