# BigPanda, PagerDuty vs Splunk On-Call Comparison

| | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 119 | 949 | 52 | 
| **Largest Market Segment** | Enterprise (42.5% of reviews) | Mid-Market (43.6% of reviews) | Mid-Market (46.2% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial 5 Users Per Month | -- | 

---
## Top Pros & Cons

### BigPanda

Pros:
- Alerting System (1 reviews)
- Alert Management (1 reviews)


### PagerDuty

Pros:
- Alert Notifications (21 reviews)
- Alerting System (19 reviews)

Cons:
- Alert Issues (12 reviews)
- Expensive (8 reviews)

### Splunk On-Call

Pros:
- Alerting System (1 reviews)
- Alert Management (1 reviews)

Cons:
- Complexity (1 reviews)
- Complex UI (1 reviews)

---
## Ratings Comparison
| Rating | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (87 reviews) | 9.1 (807 reviews) | 8.9 (48 reviews) | 
  | **Ease of Use** | 9.1 (87 reviews) | 8.6 (815 reviews) | 8.6 (48 reviews) | 
  | **Ease of Setup** | 8.1 (30 reviews) | 8.3 (441 reviews) | 8.9 (31 reviews) | 
  | **Ease of Admin** | 8.7 (32 reviews) | 8.5 (411 reviews) | 8.8 (31 reviews) | 
  | **Quality of Support** | 9.1 (84 reviews) | 8.9 (616 reviews) | 9.1 (44 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (32 reviews) | 8.9 (348 reviews) | 9.5 (28 reviews) | 
  | **Product Direction (% positive)** | 9.7 (80 reviews) | 8.4 (803 reviews) | 9.0 (48 reviews) | 

---
## Pricing

### BigPanda

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### PagerDuty

#### Entry-Level Pricing

Plan: Free

Price: Free Trial 5 Users Per Month

Description: Start with on-call and incident response for small teams.

Key Features:
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy

[Browse all 4 editions](https://www.g2.com/products/pagerduty/pricing)

#### Free Trial

Yes

### Splunk On-Call

#### Entry-Level Pricing

Plan: Custom Pricing

Price: --

Description: Create a customized plan to meet your specific needs.


[Browse all 4 editions](https://www.g2.com/products/splunk-on-call/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Workload Automation

| Product | Score | Reviews |
|---|---|---|
| **BigPanda** | N/A | N/A |
| **PagerDuty** | 9.2/10 | 54 |
| **Splunk On-Call** | N/A | N/A |

#### Automation

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Workload Processing** | Not enough data | Feature Not Available | Not enough data | 
| **Scalability** | Not enough data | 9.5 (50 reviews) | Not enough data | 
| **Intelligent Automation** | Not enough data | 9.5 (48 reviews) | Not enough data | 

#### Administration

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Administration Console** | Not enough data | 9.7 (50 reviews) | Not enough data | 
| **Workflow Management** | Not enough data | 9.6 (50 reviews) | Not enough data | 
| **IT Issue Identification** | Not enough data | 9.7 (50 reviews) | Not enough data | 
| **Proactive Workflow** | Not enough data | 9.6 (49 reviews) | Not enough data | 
| **Error Alerts** | Not enough data | 9.5 (48 reviews) | Not enough data | 
| **Service Management** | Not enough data | 9.8 (48 reviews) | Not enough data | 

#### Functionality

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Job Scheduling** | Not enough data | 9.6 (49 reviews) | Not enough data | 
| **API / Integrations** | Not enough data | 9.6 (49 reviews) | Not enough data | 
| **Integrations** | Not enough data | 9.6 (48 reviews) | Not enough data | 

#### Agentic AI - Workload Automation

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 9.0 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 9.0 (5 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **BigPanda** | 9.3/10 | 67 |
| **PagerDuty** | 8.7/10 | 235 |
| **Splunk On-Call** | 9.5/10 | 5 |

#### Monitoring

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Constant Monitoring** | 9.4 (62 reviews) ✓ Verified | 9.2 (152 reviews) | Not enough data | 
| **Timely Alerts** | 9.3 (63 reviews) ✓ Verified | 9.5 (179 reviews) ✓ Verified | 9.7 (5 reviews) ✓ Verified | 
| **TIcket Accuracy** | 9.2 (64 reviews) ✓ Verified | 9.2 (161 reviews) ✓ Verified | 9.0 (5 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 8.1 (18 reviews) | Not enough data | 

#### Management Tools

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Ticket Assignment** | 9.2 (62 reviews) | 9.2 (162 reviews) ✓ Verified | Not enough data | 
| **Standardization** | 9.1 (63 reviews) ✓ Verified | 9.1 (187 reviews) | Not enough data | 
| **Lifecycle Visualization** | 9.3 (60 reviews) ✓ Verified | 9.0 (176 reviews) ✓ Verified | 9.7 (5 reviews) ✓ Verified | 

#### Generative AI

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | 8.1 (43 reviews) | Not enough data | 
| **AI Text Summarization** | Feature Not Available | 8.2 (44 reviews) | Not enough data | 

#### Agentic AI - Incident Management

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (11 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.8 (10 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.7 (14 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.5 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.7 (10 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.8 (10 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.5 (10 reviews) | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigPanda** | 9.0/10 | 38 |
| **PagerDuty** | 9.5/10 | 48 |
| **Splunk On-Call** | N/A | N/A |

#### Functionality

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Artificial Intelligence** | 8.7 (31 reviews) | 9.6 (36 reviews) | Not enough data | 
| **Machine Learning** | 9.0 (31 reviews) | 9.5 (35 reviews) | Not enough data | 
| **Systems Monitoring** | 9.1 (33 reviews) | 9.7 (36 reviews) | Not enough data | 

#### Issue Resolution

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Root Cause Identification** | 8.7 (32 reviews) | 9.6 (37 reviews) | Not enough data | 
| **Proactive Identification** | 8.8 (31 reviews) | 9.6 (36 reviews) | Not enough data | 
| **Resolution Guidance** | 9.1 (32 reviews) | 9.8 (39 reviews) | Not enough data | 

#### Management

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **System Integration** | 9.1 (31 reviews) | 9.4 (43 reviews) | Not enough data | 
| **Alerting** | 9.6 (31 reviews) | 9.7 (42 reviews) | Not enough data | 
| **Reporting** | 8.6 (31 reviews) | 9.6 (38 reviews) | Not enough data | 

#### Generative AI

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 9.2 (6 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 8.9 (6 reviews) | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **BigPanda** | 8.9/10 | 7 |
| **PagerDuty** | 9.6/10 | 47 |
| **Splunk On-Call** | N/A | N/A |

#### ServiceNow Apps

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **ServiceNow Integration** | 8.6 (6 reviews) | 9.6 (41 reviews) | Not enough data | 
| **Value** | 9.2 (6 reviews) | 9.6 (41 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **BigPanda** | N/A | N/A |
| **PagerDuty** | 8.3/10 | 31 |
| **Splunk On-Call** | N/A | N/A |

#### Generative AI

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | 8.4 (30 reviews) | Not enough data | 

#### Agentic AI - IT Alerting

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (9 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.0 (9 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.1 (9 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.0 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.8 (9 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.5 (9 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.3 (9 reviews) | Not enough data | 

### Runbook Automation

| Product | Score | Reviews |
|---|---|---|
| **BigPanda** | N/A | N/A |
| **PagerDuty** | 8.3/10 | 9 |
| **Splunk On-Call** | N/A | N/A |

#### Automation Support - Runbook Automation

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Common Tool Integration** | Not enough data | 8.9 (9 reviews) | Not enough data | 
| **Scripting Language Support** | Not enough data | 8.1 (8 reviews) | Not enough data | 
| **Routine Task Automation** | Not enough data | 7.4 (9 reviews) | Not enough data | 
| **Automated Task Notifications** | Not enough data | 8.8 (8 reviews) | Not enough data | 

#### Error Management - Runbook Automation

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Runbook Procedure Updates** | Not enough data | 8.8 (7 reviews) | Not enough data | 
| **Recovery Options** | Not enough data | 7.9 (8 reviews) | Not enough data | 
| **Error Management in Automation** | Not enough data | 7.9 (8 reviews) | Not enough data | 

#### Customization - Runbook Automation

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Runbook Customization** | Not enough data | 7.6 (7 reviews) | Not enough data | 
| **Workflow Customization** | Not enough data | 8.1 (7 reviews) | Not enough data | 
| **Incident Response Customization** | Not enough data | 9.0 (7 reviews) | Not enough data | 

#### Compliance and Reporting - Runbook Automation

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Security Management** | Not enough data | 8.8 (7 reviews) | Not enough data | 
| **Compliance Standards Adherence** | Not enough data | 8.1 (8 reviews) | Not enough data | 
| **Reporting and Auditing** | Not enough data | 8.3 (8 reviews) | Not enough data | 

#### Performance - Runbook Automation

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Self-Service for Non-IT Staff** | Not enough data | 8.5 (8 reviews) | Not enough data | 
| **Team Collaboration Enhancement** | Not enough data | 8.5 (8 reviews) | Not enough data | 
| **Load Handling Performance** | Not enough data | 8.6 (7 reviews) | Not enough data | 

#### Agentic AI - Runbook Automation

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **BigPanda** | N/A | N/A |
| **PagerDuty** | N/A | N/A |
| **Splunk On-Call** | N/A | N/A |

#### Reliability Objectives &amp; Service Operations - AI SRE Tools

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | Not enough data | 
| **SLI &amp; SLO Management** | Not enough data | Not enough data | Not enough data | 
| **Service Health Modeling &amp; Reporting** | Not enough data | Not enough data | Not enough data | 

#### AI Detection &amp; Signal Quality - AI SRE Tools

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **Alert Correlation &amp; Noise Reduction** | Not enough data | Not enough data | Not enough data | 

#### Investigation &amp; Root Cause Analysis - AI SRE Tools

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | Not enough data | 

#### Automation &amp; Platform Controls - AI SRE Tools

| Feature | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Automated Runbook &amp; Workflow Execution** | Not enough data | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | Not enough data | 
| **Integration, APIs &amp; Secure Access Controls** | Not enough data | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to BigPanda (2):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to PagerDuty (5):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Workload Automation Software](https://www.g2.com/categories/workload-automation), [Runbook Automation Software](https://www.g2.com/categories/runbook-automation), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)



---
## Reviewer Demographics

### By Company Size

| Segment | BigPanda | PagerDuty | Splunk On-Call | 
|---|---|---|---|
| **Small-Business** | 36.3% | 18.7% | 19.2% | 
| **Mid-Market** | 21.2% | 43.6% | 46.2% | 
| **Enterprise** | 42.5% | 37.7% | 34.6% | 

### By Industry

#### BigPanda

- **Information Technology and Services:** 38.9%
- **Computer Software:** 9.7%
- **Marketing and Advertising:** 6.2%
- **Broadcast Media:** 5.3%
- **Telecommunications:** 3.5%
- **Hospitality:** 3.5%
- **Computer Networking:** 3.5%
- **Entertainment:** 2.7%
- **Financial Services:** 2.7%
- **Construction:** 1.8%
- **Other:** 22.1%

#### PagerDuty

- **Information Technology and Services:** 23.0%
- **Computer Software:** 21.2%
- **Financial Services:** 5.8%
- **Internet:** 5.3%
- **Retail:** 3.6%
- **Marketing and Advertising:** 3.3%
- **Telecommunications:** 2.7%
- **Computer &amp; Network Security:** 2.4%
- **Hospital &amp; Health Care:** 2.2%
- **Education Management:** 1.6%
- **Other:** 28.8%

#### Splunk On-Call

- **Computer Software:** 28.8%
- **Information Technology and Services:** 26.9%
- **Retail:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Broadcast Media:** 3.8%
- **Financial Services:** 3.8%
- **Internet:** 1.9%
- **Insurance:** 1.9%
- **Media Production:** 1.9%
- **Hospitality:** 1.9%
- **Other:** 13.5%

---
## Alternatives

### Alternatives to BigPanda

- [Moogsoft](https://www.g2.com/products/moogsoft/reviews) — 4.5/5 stars (39 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) — 4.4/5 stars (417 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (432 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (477 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (759 reviews)

### Alternatives to PagerDuty

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (319 reviews)
- [incident.io](https://www.g2.com/products/incident-io/reviews) — 4.8/5 stars (181 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (977 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (759 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1862 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)

### Alternatives to Splunk On-Call

- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (759 reviews)
- [Opsgenie](https://www.g2.com/products/opsgenie/reviews) — 4.3/5 stars (52 reviews)
- [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (977 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1862 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)

---
## Top Discussions

### BigPanda

- Title: [What is the use of Bigpanda?](https://www.g2.com/discussions/what-is-the-use-of-bigpanda) — 1 comment
  > **Top comment:** "BigPanda is an observability platform.  In a nutshell, it automates alerting/alarming, initial event criticality determination, notifications and ticket..."
- Title: [Is BigPanda a SaaS?](https://www.g2.com/discussions/is-bigpanda-a-saas) — 1 comment
  > **Top comment:** "Yes Bigpanda is a SaaS platform"

### PagerDuty

- Title: [What is PagerDuty used for?](https://www.g2.com/discussions/what-is-pagerduty-used-for) — 2 comments
  > **Top comment:** "As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT..."
- Title: [How much does PagerDuty cost?](https://www.g2.com/discussions/how-much-does-pagerduty-cost) — 1 comment
  > **Top comment:** "This really depends on what you need from Pagerduty and how many users need those features."
- Title: [How can we do better?](https://www.g2.com/discussions/32897-how-can-we-do-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi Subhash,
I&#39;ve passed your question over to our Client Services team. They should be reaching to you via email shortly.
"

### Splunk On-Call

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigpanda-vs-pagerduty-vs-splunk-on-call)

