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Compare BigPanda and Opsgenie 
Featured Products
At a Glance
Market Segments
Enterprise (42.3% of reviews)
Mid-Market (53.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BigPanda
Star Rating
(117)4.5 out of 5
Market Segments
Enterprise (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BigPandaOpsgenie
Star Rating
(49)4.3 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpsgenieBigPanda vs Opsgenie
When assessing the two solutions, reviewers found BigPanda easier to use, set up, and administer. Reviewers also preferred doing business with BigPanda overall.
- Reviewers felt that BigPanda meets the needs of their business better than Opsgenie.
- When comparing quality of ongoing product support, reviewers felt that BigPanda is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BigPanda over Opsgenie.
Pricing
Entry-Level Pricing
BigPanda
No pricing availableOpsgenie
No pricing availableFree Trial
BigPanda
No trial information availableOpsgenie
Free Trial is available
Ratings
Meets Requirements
9.1
85
8.9
38
Ease of Use
9.1
85
8.3
38
Ease of Setup
8.2
28
8.1
22
Ease of Admin
8.7
32
8.6
23
Quality of Support
9.1
82
8.7
29
Has the product been a good partner in doing business?
8.8
32
8.6
22
Product Direction (% positive)
9.9
78
9.4
36
Features by Category
Monitoring
9.4
62
|
Verified
9.3
29
|
Verified
9.3
63
|
Verified
9.2
30
|
Verified
9.2
64
|
Verified
8.8
29
|
Verified
Not enough data
Not enough data
Management Tools
9.2
62
8.9
28
|
Verified
9.1
63
|
Verified
8.6
28
|
Verified
9.3
60
|
Verified
8.4
24
|
Verified
Generative AI
Feature Not Available
7.3
5
Feature Not Available
7.0
5
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
31
Not enough data
9.0
31
Not enough data
9.1
32
Not enough data
Issue Resolution
8.7
31
Not enough data
8.8
31
Not enough data
9.1
31
Not enough data
Management
9.1
31
Not enough data
9.6
31
Not enough data
8.6
31
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.6
6
Not enough data
9.2
6
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BigPanda and Opsgenie are categorized as IT Alerting and Incident Management
Unique Categories
BigPanda is categorized as AIOps Platforms and ServiceNow Store Apps
Opsgenie has no unique categories
Reviews
Reviewers' Company Size
BigPanda
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Opsgenie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.6%
Computer Software
9.9%
Marketing and Advertising
6.3%
Broadcast Media
5.4%
Telecommunications
3.6%
Other
35.1%
Computer Software
24.5%
Information Technology and Services
18.4%
Telecommunications
10.2%
Retail
8.2%
Marketing and Advertising
6.1%
Other
32.7%
Alternatives
Discussions
Is BigPanda a SaaS?
1 Comment
PG
Yes Bigpanda is a SaaS platformRead more
What is the use of Bigpanda?
1 Comment
JA
BigPanda is an observability platform. In a nutshell, it automates alerting/alarming, initial event criticality determination, notifications and ticket...Read more
BigPanda has no more discussions with answers
What is Opsgenie?
1 Comment
Official Response from Opsgenie
Opsgenie is a modern incident management platform for operating always-on services that enables dev and ops teams to stay aware and in control of alerts and...Read more
Does Opsgenie with other Atlassian products? Which ones?
1 Comment
Official Response from Opsgenie
Opsgenie has deep integrations with Jira, Jira Ops, Jira Service Desk, and Statuspage. We also offer email integrations with Bitbucket and Bamboo. We offer...Read more
Can I use Opsgenie with on-prem?
1 Comment
Official Response from Opsgenie
Yes! Opsgenie is a great modern incident management solution for on-prem, cloud, and hybrid environments. Here’s a great blog post...Read more
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