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Compare BigPanda and Moogsoft 
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At a Glance
Market Segments
Enterprise (42.3% of reviews)
Enterprise (79.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BigPanda
Star Rating
(117)4.5 out of 5
Market Segments
Enterprise (42.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BigPandaMoogsoft
Star Rating
(39)4.5 out of 5
Market Segments
Enterprise (79.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MoogsoftSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigPanda excels in "Constant Monitoring" with a score of 9.4, while Moogsoft trails behind at 8.7, indicating that BigPanda provides more reliable and continuous oversight of systems.
- Reviewers mention that BigPanda's "Timely Alerts" feature scores 9.3, significantly higher than Moogsoft's 8.2, suggesting that users find BigPanda's alerting system to be more effective in notifying them of issues promptly.
- G2 users highlight BigPanda's superior "Ticket Assignment" functionality, scoring 9.3 compared to Moogsoft's 8.2, which indicates that users appreciate BigPanda's ability to efficiently manage and assign tickets to the right teams.
- Users on G2 report that BigPanda's "Root Cause Identification" feature, with a score of 8.7, is more effective than Moogsoft's 8.3, suggesting that BigPanda provides better insights into the underlying causes of issues.
- Reviewers say that BigPanda's "Quality of Support" is rated at 9.2, which is notably higher than Moogsoft's 8.5, indicating that users feel more supported and satisfied with BigPanda's customer service.
- Users report that both products have similar scores in "Machine Learning" at 9.0, but reviewers mention that Moogsoft's AI capabilities are perceived as slightly more advanced, particularly in proactive identification of issues, scoring 9.1 compared to BigPanda's 8.8.
Pricing
Entry-Level Pricing
BigPanda
No pricing availableMoogsoft
No pricing availableFree Trial
BigPanda
No trial information availableMoogsoft
Free Trial is available
Ratings
Meets Requirements
9.1
85
7.9
25
Ease of Use
9.1
85
8.8
26
Ease of Setup
8.2
28
8.0
14
Ease of Admin
8.7
32
8.9
11
Quality of Support
9.1
82
8.5
24
Has the product been a good partner in doing business?
8.8
32
9.2
13
Product Direction (% positive)
9.9
78
9.0
23
Features by Category
Monitoring
9.4
62
|
Verified
8.7
19
|
Verified
9.3
63
|
Verified
8.2
19
|
Verified
9.2
64
|
Verified
8.1
18
|
Verified
Not enough data
Not enough data
Management Tools
9.2
62
8.2
17
|
Verified
9.1
63
|
Verified
8.0
18
|
Verified
9.3
60
|
Verified
8.7
18
|
Verified
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
31
9.1
17
9.0
31
9.0
17
9.1
32
8.8
18
Issue Resolution
8.7
31
8.3
17
8.8
31
9.1
17
9.1
31
8.4
18
Management
9.1
31
8.7
18
9.6
31
9.1
18
8.6
31
8.6
17
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.6
6
9.3
5
9.2
6
8.7
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BigPanda and Moogsoft are categorized as AIOps Platforms, ServiceNow Store Apps, IT Alerting, and Incident Management
Unique Categories
BigPanda has no unique categories
Moogsoft has no unique categories
Reviews
Reviewers' Company Size
BigPanda
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Moogsoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.6%
Computer Software
9.9%
Marketing and Advertising
6.3%
Broadcast Media
5.4%
Telecommunications
3.6%
Other
35.1%
Information Technology and Services
50.0%
Telecommunications
8.8%
Banking
8.8%
Computer Networking
5.9%
Oil & Energy
2.9%
Other
23.5%
Discussions
Is BigPanda a SaaS?
1 Comment
PG
Yes Bigpanda is a SaaS platformRead more
What is the use of Bigpanda?
1 Comment
JA
BigPanda is an observability platform. In a nutshell, it automates alerting/alarming, initial event criticality determination, notifications and ticket...Read more
BigPanda has no more discussions with answers
how can we place bulk servers in MOOGSOFT black out portal?
1 Comment
VD
Hi Naveen,
we used the script to do so, with that only you will be able to add the multiple server in the same time.Read more
What's the possibility bringing in domain expertise in this platform?
1 Comment
AH
Interesting question. Leveraging skills, knowledge, and intuition is really important in getting the exact root cause identified and fixed.Read more
What are the benefits of AIOps?
1 Comment
Official Response from Moogsoft
Through algorithmic analysis of IT data and Observability telemetry,
AIOps helps IT Ops, DevOps, and SRE teams work smarter and faster, so
they can detect...Read more
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