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Compare BigPanda and incident.io 
Featured Products
At a Glance
Market Segments
Enterprise (42.3% of reviews)
Mid-Market (69.0% of reviews)
Entry-Level Pricing
No pricing available
Free 5 Users
BigPanda
Star Rating
(117)4.5 out of 5
Market Segments
Enterprise (42.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BigPandaincident.io
Star Rating
(179)4.8 out of 5
Market Segments
Mid-Market (69.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 5 Users
Free Trial is available
Browse all 4 pricing plansBigPanda vs incident.io
When assessing the two solutions, reviewers found incident.io easier to use, set up, and administer. Reviewers also preferred doing business with incident.io overall.
- Reviewers felt that incident.io meets the needs of their business better than BigPanda.
- When comparing quality of ongoing product support, reviewers felt that incident.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of incident.io over BigPanda.
Pricing
Entry-Level Pricing
BigPanda
No pricing availableincident.io
Basic
Free
5 Users
For individuals and early stage teams
- On-call and alerting
- Slack native incident reponse
- Beautiful status page
Free Trial
BigPanda
No trial information availableincident.io
Free Trial is available
Ratings
Meets Requirements
9.1
85
9.2
138
Ease of Use
9.1
85
9.5
142
Ease of Setup
8.2
28
9.2
90
Ease of Admin
8.7
32
9.3
74
Quality of Support
9.1
82
9.8
129
Has the product been a good partner in doing business?
8.8
32
9.7
73
Product Direction (% positive)
9.9
78
10.0
131
Features by Category
Monitoring
9.4
62
|
Verified
8.8
91
9.3
63
|
Verified
9.4
97
9.2
64
|
Verified
9.2
94
Not enough data
Not enough data
Management Tools
9.2
62
8.9
97
9.1
63
|
Verified
9.4
98
9.3
60
|
Verified
9.3
100
Generative AI
Feature Not Available
8.2
55
Feature Not Available
8.4
55
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
31
Not enough data
9.0
31
Not enough data
9.1
32
Not enough data
Issue Resolution
8.7
31
Not enough data
8.8
31
Not enough data
9.1
31
Not enough data
Management
9.1
31
Not enough data
9.6
31
Not enough data
8.6
31
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.6
6
Not enough data
9.2
6
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BigPanda and incident.io are categorized as IT Alerting and Incident Management
Unique Categories
BigPanda is categorized as AIOps Platforms and ServiceNow Store Apps
incident.io has no unique categories
Reviews
Reviewers' Company Size
BigPanda
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
incident.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
39.6%
Computer Software
9.9%
Marketing and Advertising
6.3%
Broadcast Media
5.4%
Telecommunications
3.6%
Other
35.1%
Financial Services
24.7%
Computer Software
24.7%
Information Technology and Services
18.4%
Marketing and Advertising
8.0%
Retail
2.9%
Other
21.3%
Discussions
Is BigPanda a SaaS?
1 Comment
PG
Yes Bigpanda is a SaaS platformRead more
What is the use of Bigpanda?
1 Comment
JA
BigPanda is an observability platform. In a nutshell, it automates alerting/alarming, initial event criticality determination, notifications and ticket...Read more
BigPanda has no more discussions with answers
What is incident.io used for?
1 Comment
JI
incident.io is an incident management tool that offers calmness whenever unplanned events occur with robust features and integration options with major 3rd...Read more
incident.io has no more discussions with answers
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