Link copied to clipboard # Bigin by Zoho CRM vs Zoho CRM Comparison - What are their main differences? Share [ Export ](/compare/bigin-by-zoho-crm/zoho-crm/export.csv) Bigin by Zoho CRMZoho[+ Add Product](#) Pricing **Bigin by Zoho CRM** Free Trial **$0.00** · Free Edition **Zoho CRM** Free Trial **Free** · Free Edition **Pricing Insights** from reviews Time to Implement **Bigin by Zoho CRM** 1 monthFaster Based on 399 responses **Zoho CRM** 2 months Based on 582 responses Return on Investment **Bigin by Zoho CRM** 6 months5 months sooner Based on 383 responses **Zoho CRM** 11 months Based on 485 responses Perceived Cost **Bigin by Zoho CRM** $$$$$ **Zoho CRM** $$$$$ Average Discount **Bigin by Zoho CRM** 9% **Zoho CRM** 10%1% more ![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM") ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Bigin by Zoho CRM** [ Ease of Use (237) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1615874&qs=pros-and-cons#reviews)[ Simple (125) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1613855&qs=pros-and-cons#reviews)[ Missing Features (81) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1614087&qs=pros-and-cons#reviews)[ Limited Features (66) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1612987&qs=pros-and-cons#reviews) **Zoho CRM** [ Ease of Use (271) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1033869&qs=pros-and-cons#reviews)[ Features (172) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035441&qs=pros-and-cons#reviews)[ Learning Curve (112) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1038939&qs=pros-and-cons#reviews)[ Limited Features (71) ](https://www.g2.com/products/zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1035234&qs=pros-and-cons#reviews) Integrations **Bigin by Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11f092c33dbb714ec6d98bde5301c372/boomerang-for-gmail.png "Product Avatar Image") Boomerang for Gmail ](https://www.g2.com/products/boomerang-for-gmail/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d8c0542dbb2bb3b4e5f99f95e62439a/callyzer.jpg "Product Avatar Image") Callyzer ](https://www.g2.com/products/callyzer/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ View all ](https://www.g2.com/products/bigin-by-zoho-crm/integrations) **Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Product Avatar Image") Acuity Scheduling ](https://www.g2.com/products/acuity-scheduling/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ View all ](https://www.g2.com/products/zoho-crm/integrations) Screenshots **Bigin by Zoho CRM** ![Bigin by Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/139974/Team-Pipelines-_3_.jpg) **Zoho CRM** ![Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/53683/Predictive-Sales.jpg) **Ratings** from reviews Meets Requirements **Bigin by Zoho CRM** 8.6 8.6791 **Zoho CRM** 8.4 8.42,502 Ease of Use **Bigin by Zoho CRM** 9.1 9.1814 **Zoho CRM** 8.3 8.32,525 Ease of Setup **Bigin by Zoho CRM** 8.7 8.7708 **Zoho CRM** 8.0 8.01,295 Ease of Admin **Bigin by Zoho CRM** 8.8 8.8484 **Zoho CRM** 8.0 8.01,031 Quality of Support **Bigin by Zoho CRM** 8.5 8.5714 **Zoho CRM** 7.7 7.72,293 Has the product been a good partner in doing business? **Bigin by Zoho CRM** 8.6 8.6459 **Zoho CRM** 8.0 8.01,006 Product Direction (% positive) **Bigin by Zoho CRM** 9.4 9.4768 **Zoho CRM** 8.0 8.02,422 **Features** ratings from reviews CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.0 687 8.1 1,989 Sales Force Automation Contact & Account Management 8.8(won by 0.3) 508 8.5 1674 | Verified Opportunity & Pipeline Mgmt. 8.9(won by 0.7) 542 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 1580 | Verified Task / Activity Management 8.7(won by 0.5) 488 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.2 1642 | Verified Desktop Integration 8.3 420 8.4(won by 0.1) 674 | Verified Product & Price List Management 8.2(won by 0.3) 406 7.9 1216 | Verified Quote & Order Management 7.9 368 8.0(won by 0.1) 1209 | Verified Partner Relationship Mgmt. (PRM) Feature Not Available 8.3(won by default) 877 | Verified Territory & Quota Management Feature Not Available 7.8(won by default) 1185 | Verified Customer Contract Management Feature Not Available 8.2(won by default) 1323 | Verified Contract/License Management Not enough data Not enough data Marketing Automation Email Marketing 8.0(tied score) 400 8.0(tied score) 1351 | Verified Campaign Management 7.9(tied score) 386 7.9(tied score) 1305 | Verified Lead Management 8.7(won by 0.3) 470 8.4 1554 | Verified Marketing ROI Analytics 7.6 375 7.9(won by 0.3) 1128 | Verified Email Management Not enough data Not enough data File Management Not enough data Not enough data Deal Management Not enough data Not enough data Customer Support Case Management 8.0(tied score) 390 8.0(tied score) 1203 | Verified Customer Support Portal 7.9(tied score) 383 7.9(tied score) 1204 | Verified Knowledge Base 8.0(won by 0.1) 375 7.9 1237 | Verified Call Center Features 7.6 376 7.8(won by 0.2) 1069 | Verified Support Analytics 8.0(tied score) 363 8.0(tied score) 1112 | Verified Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Calendar Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Content Management Not enough data Not enough data Communication Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Template Management Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Not enough data Not enough data Commission Management Not enough data Not enough data Field Sales Management Not enough data Not enough data Reporting & Analytics Reporting 8.1 375 8.2(won by 0.1) 1519 | Verified Dashboards 8.4(won by 0.2) 395 8.2 1569 | Verified Forecasting 7.9 331 8.1(won by 0.2) 1054 | Verified Mobile & Social Mobile User Support 8.2(won by 0.2) 358 8.0 1201 | Verified Social Collaboration Features 7.7 343 8.1(won by 0.4) 1082 | Verified Social Network Integration 7.4 346 8.0(won by 0.6) 1091 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.2(tied score) 434 8.2(tied score) 876 | Verified Workflow Capability 8.4(won by 0.2) 440 8.2 848 | Verified User, Role, and Access Management 8.7(won by 0.3) 410 8.4 859 | Verified Internationalization 8.0 368 8.1(won by 0.1) 649 | Verified Document & Content Mgmt. 8.0 320 8.1(won by 0.1) 719 | Verified Performance and Reliability 8.9(won by 0.5) 413 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 856 | Verified Sandbox / Test Environments Feature Not Available 7.8(won by default) 548 | Verified Output Document Generation Feature Not Available 8.1(won by default) 662 | Verified Mobile Access Not enough data Not enough data Lead Generation Not enough data Not enough data Integration Data Import & Export Tools 8.3(tied score) 347 8.3(tied score) 651 | Verified Integration APIs 8.0 346 8.1(won by 0.1) 648 | Verified Breadth of Partner Applications 7.9 331 8.0(won by 0.1) 608 | Verified Third-Party Integration 8.3(won by default) 5 Not enough data Internal Chat Integration Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prospecting Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation Feature Not Available 8.2(won by default) 180 Generative AI Not enough data Not enough data Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 7.5 69 8.0(won by 0.5) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-step Planning 7.6 68 8.3(won by 0.7) 65 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-system Integration 7.8 72 8.1(won by 0.3) 69 Adaptive Learning 7.5 68 8.1(won by 0.6) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 7.1 69 8.3(won by 1.2) 66 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 7.6 69 8.3(won by 0.7) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) Decision Making 7.7 71 8.3(won by 0.6) 67 (There is a greater than 0.5 difference between this product's rating and its competitors) Calendar/Reminder System Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Email Tracking Not enough data Not enough data Tagging Not enough data Not enough data Pipeline Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Segmentation Not enough data Not enough data Customizable Fields Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Interaction Tracking Not enough data Not enough data CRM Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data Contact Database Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Reminders Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Security Not enough data Not enough data Customizable Reports Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Activity Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Prioritization Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile App Not enough data Not enough data Email Sequences Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 7.6 109 8.0 161 Agentic AI - Email Tracking Autonomous Task Execution 7.1 13 7.7(won by 0.6) 30 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-step Planning 7.3 13 7.5(won by 0.2) 29 Cross-system Integration 6.9 14 7.6(won by 0.7) 30 (There is a greater than 0.5 difference between this product's rating and its competitors) Adaptive Learning 7.1(won by 0.1) 14 7.0 29 Natural Language Interaction 7.3(won by 0.3) 13 7.0 30 Proactive Assistance 7.2 13 7.4(won by 0.2) 30 Decision Making 7.3 13 7.6(won by 0.3) 29 Analytics Open Rates 8.0 95 8.3(won by 0.3) 138 Link Activity Feature Not Available 8.3(won by default) 143 Attachment Activity Feature Not Available 8.4(won by default) 144 Customizations Email Platform Integration 8.3 101 8.7(won by 0.4) 148 Email Scheduling 8.0 96 8.8(won by 0.8) 145 (There is a greater than 0.5 difference between this product's rating and its competitors) Real-Time Notifications 8.3 100 8.7(won by 0.4) 146 Email Categorization 8.0 93 8.7(won by 0.7) 142 (There is a greater than 0.5 difference between this product's rating and its competitors) Templates 8.1 93 8.6(won by 0.5) 147 (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation Feature Not Available 7.6(won by default) 59 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.0 155 8.1 174 Agentic AI - Sales Analytics Autonomous Task Execution 8.2(won by 0.7) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 31 Cross-system Integration 8.2(won by 0.7) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 31 Adaptive Learning 8.5(won by 1.3) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.2 30 Natural Language Interaction 7.9(won by 0.6) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 30 Proactive Assistance 7.9(won by 0.5) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 31 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 7.8 121 8.3(won by 0.5) 145 (There is a greater than 0.5 difference between this product's rating and its competitors) Exporting & Sharing Data 8.3 120 8.4(won by 0.1) 149 Multi-Device Data Visualization 8.3(tied score) 114 8.3(tied score) 142 Interactive Dashboards 8.3 115 8.6(won by 0.3) 157 Data Segmentation 8.2 116 8.5(won by 0.3) 147 Predictive Analytics Lead Scoring 7.7 123 8.5(won by 0.8) 147 (There is a greater than 0.5 difference between this product's rating and its competitors) Opportunity Scoring 7.7 122 8.3(won by 0.6) 139 (There is a greater than 0.5 difference between this product's rating and its competitors) Risk Analysis 7.3 118 8.1(won by 0.8) 124 (There is a greater than 0.5 difference between this product's rating and its competitors) Live Forecasting 7.8 125 8.2(won by 0.4) 130 Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.8(won by 0.3) 132 8.5 154 Sales Gamification 7.6 124 8.3(won by 0.7) 131 (There is a greater than 0.5 difference between this product's rating and its competitors) Account-Based Analytics 8.0 123 8.5(won by 0.5) 145 (There is a greater than 0.5 difference between this product's rating and its competitors) Activity Tracking 8.3 128 8.8(won by 0.5) 152 (There is a greater than 0.5 difference between this product's rating and its competitors) Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.1 114 8.3 198 Agentic AI - Sales Performance Management Autonomous Task Execution 8.3(won by 0.4) 12 7.9 21 Natural Language Interaction 8.3(won by 0.2) 11 8.1 20 Proactive Assistance 8.8(won by 0.9) 12 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 21 Incentives Badges 7.6 90 8.2(won by 0.6) 153 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Triggers 8.0 96 8.4(won by 0.4) 160 | Verified Commission Calculator 7.0 92 8.0(won by 1.0) 152 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Leaderboards 7.7 92 8.4(won by 0.7) 161 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Personalization Profiles 8.3 98 8.5(won by 0.2) 177 | Verified Custom Reports 8.1 97 8.6(won by 0.5) 178 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Dashboards 8.5 101 8.6(won by 0.1) 184 | Verified Goal Setting/Tracking 8.2 94 8.4(won by 0.2) 171 | Verified Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations 8.3 94 8.5(won by 0.2) 169 | Verified Employee Structure 8.1 92 8.5(won by 0.4) 173 | Verified Behavior Monitoring Feature Not Available 8.4(won by default) 161 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.0 190 8.2 170 Integrated Workflows Calendar 8.2 170 8.8(won by 0.6) 152 (There is a greater than 0.5 difference between this product's rating and its competitors) Shared Records 8.4 154 8.5(won by 0.1) 147 Task Management 8.6 165 8.7(won by 0.1) 160 Email Tracking/Automation 8.3 170 8.8(won by 0.5) 156 (There is a greater than 0.5 difference between this product's rating and its competitors) Calls and Voice 7.7 148 8.3(won by 0.6) 145 (There is a greater than 0.5 difference between this product's rating and its competitors) Other Outreach Options 8.0 140 8.2(won by 0.2) 141 CRM Integration 8.6 159 8.9(won by 0.3) 154 Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Gamification 7.0 137 7.9(won by 0.9) 120 (There is a greater than 0.5 difference between this product's rating and its competitors) Content Management 8.0 144 8.4(won by 0.4) 144 Workflow Management 8.5 156 8.6(won by 0.1) 149 Workflow Performance 8.4 143 8.6(won by 0.2) 142 Sales Coaching and Insights Feature Not Available 8.2(won by default) 138 AI and Automation Lead Prioritization 8.1 146 8.3(won by 0.2) 146 Lead Scoring 7.8 142 8.5(won by 0.7) 145 (There is a greater than 0.5 difference between this product's rating and its competitors) Best Time of Day Scheduling 7.3 139 8.3(won by 1.0) 139 (There is a greater than 0.5 difference between this product's rating and its competitors) Buyer Intelligence 7.4 142 8.1(won by 0.7) 133 (There is a greater than 0.5 difference between this product's rating and its competitors) Machine Learning 6.7 140 7.8(won by 1.1) 125 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI AI Text Generation Feature Not Available 7.5(won by default) 69 Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 7.8 23 7.9(won by 0.1) 28 Multi-step Planning 8.0(won by 0.2) 22 7.8 26 Cross-system Integration 8.3(won by 0.3) 23 8.0 27 Adaptive Learning 7.9(tied score) 22 7.9(tied score) 26 Natural Language Interaction 8.0(won by 0.3) 20 7.7 27 Proactive Assistance 8.0(tied score) 22 8.0(tied score) 27 Decision Making 8.1(tied score) 24 8.1(tied score) 26 Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);) Not enough data 8.5 44 Agentic AI - Lead Capture Cross-system Integration Not enough data 7.2(won by default) 27 Proactive Assistance Not enough data 7.2(won by default) 27 Lead Monitoring Features Not enough data 9.0(won by default) 42 Performance Not enough data 8.9(won by default) 42 Identification Not enough data 8.7(won by default) 42 Lead Capture Not enough data Not enough data Data Capture Mobile Not enough data 8.3(won by default) 42 Websites Not enough data 8.5(won by default) 42 Social Media Not enough data 8.1(won by default) 42 Data Not enough data 8.3(won by default) 42 Analytics Export/Import Not enough data 9.1(won by default) 42 Reporting Not enough data 8.8(won by default) 42 Customization Web Forms Not enough data 8.7(won by default) 41 Personalization Not enough data 8.6(won by default) 41 Templates Not enough data 8.7(won by default) 42 Integration Not enough data 8.7(won by default) 42 Social Media Integration Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Templates Not enough data Not enough data Additional Functionality Lead Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data A/B Testing Not enough data Not enough data AI Copilot Not enough data Not enough data Pipeline Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Prospecting Tools Not enough data Not enough data Customizable Fields Not enough data Not enough data Lead Distribution Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Chat/Messaging Not enough data Not enough data CRM Not enough data Not enough data Email Marketing Not enough data Not enough data Template Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Customizable Branding Not enough data Not enough data Contact Management Not enough data Not enough data Contact Database Not enough data Not enough data Email Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customer Segmentation Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Campaign Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Extraction Not enough data Not enough data Lead Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Dashboard Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Lead Generation Not enough data Not enough data Customer Database Not enough data Not enough data Autoresponders Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Forms Management Not enough data Not enough data Visitor Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Search/Filter Not enough data Not enough data Campaign Planning Not enough data Not enough data Lead Scoring Not enough data Not enough data Email Tracking Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Lead Verification/Validation Not enough data Not enough data Source Tracking Not enough data Not enough data Calendar Management Not enough data Not enough data Reminders Not enough data Not enough data Interaction Tracking Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Reports Not enough data Not enough data Document Storage Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Monitoring Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Forecasting Not enough data Not enough data Workflow Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Scoring[Hide 64 FeaturesShow 64 Features](javascript:void(0);) Not enough data 7.9 23 Agentic AI - Lead Scoring Autonomous Task Execution Not enough data 6.4(won by default) 12 Cross-system Integration Not enough data 6.7(won by default) 13 Adaptive Learning Not enough data 6.7(won by default) 12 Decision Making Not enough data 6.8(won by default) 12 AI/Machine Learning Not enough data Not enough data Social Media Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Attribution Lead Opportunity Not enough data 8.5(won by default) 21 Lead Assignment Not enough data 8.6(won by default) 22 Pipeline Acceleration Not enough data 8.0(won by default) 21 Discovery Lead Management Not enough data 8.6(won by default) 22 Scoring/Ranking Not enough data 8.3(won by default) 21 Lead Context Not enough data 8.3(won by default) 22 Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Calendar Management Not enough data Not enough data Email Management Not enough data Not enough data Campaign Management Not enough data Not enough data Management Conversion Viability Not enough data 8.4(won by default) 22 Workflow Not enough data 8.4(won by default) 22 Platform Data Synchronization Not enough data 8.4(won by default) 22 Analysis Not enough data 8.3(won by default) 21 Sales Trend Analysis Not enough data Not enough data Demographic/Firmographic Data Not enough data Not enough data Real-Time Data Not enough data Not enough data Additional Functionality Drag & Drop Not enough data Not enough data Interaction Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Multiple Scoring Models Not enough data Not enough data CRM Not enough data Not enough data Customer Segmentation Not enough data Not enough data Predictive Analytics Not enough data Not enough data Prioritization Not enough data Not enough data Lead Qualification Not enough data Not enough data Contact Database Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Email Marketing Not enough data Not enough data Lead Nurturing Not enough data Not enough data Web Forms Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Prospecting Tools Not enough data Not enough data Email Tracking Not enough data Not enough data Sales Forecasting Not enough data Not enough data Customizable Templates Not enough data Not enough data Lead Generation Not enough data Not enough data Sales Reports Not enough data Not enough data Lead Distribution Not enough data Not enough data Data Enrichment Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Lead Capture Not enough data Not enough data Reminders Not enough data Not enough data Generative AI Not enough data Not enough data Forecasting Not enough data Not enough data Email Templates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Activity Tracking Not enough data Not enough data Workflow Automation Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 7.5 69 Not enough data Agentic AI - Outbound Call Tracking Autonomous Task Execution 7.2(won by default) 10 Not enough data Natural Language Interaction 7.3(won by default) 10 Not enough data Calling Record Calls 7.0(won by default) 55 Not enough data Generate Location 6.8(won by default) 54 Not enough data Call Types 7.3(won by default) 55 Not enough data Click-to-Call 7.3(won by default) 54 Not enough data Auto Dialer 6.7(won by default) 9 Not enough data Contacts Personalization 8.2(won by default) 59 Not enough data Information Locater 7.8(won by default) 56 Not enough data Record Prospect Data 8.1(won by default) 58 Not enough data Contact Management Not enough data Not enough data Insights Notes 8.3(won by default) 55 Not enough data Daily Summary 8.2(won by default) 56 Not enough data Automated Voicemails 6.5(won by default) 54 Not enough data Automated Emails 7.6(won by default) 59 Not enough data Sorts Prospects 7.8(won by default) 54 Not enough data Automated Note Taking 7.2(won by default) 9 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Enablement[Hide 81 FeaturesShow 81 Features](javascript:void(0);) Not enough data 7.8 12 Agentic AI - Sales Enablement Autonomous Task Execution Not enough data 6.1(won by default) 6 Natural Language Interaction Not enough data 6.1(won by default) 6 Proactive Assistance Not enough data 6.1(won by default) 6 Content Management Content Import Not enough data 8.2(won by default) 10 Content Creation Not enough data 8.0(won by default) 10 Templates Not enough data 8.0(won by default) 10 Advanced Search Not enough data 8.8(won by default) 10 Content Library Not enough data 8.2(won by default) 10 Email Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Analytics Reporting Not enough data 9.0(won by default) 10 Alerts Not enough data 8.3(won by default) 10 Account-Based Engagement Not enough data 8.3(won by default) 10 Content Utilization Not enough data 8.3(won by default) 10 Prioritization Not enough data Not enough data Learning Management - Sales Enablement Sales Onboarding Not enough data Not enough data Sales Training Not enough data Not enough data Sales Coaching Not enough data Not enough data Revenue Enablement - Sales Enablement AI and Automation Not enough data Not enough data Cross-Functional Alignment Not enough data Not enough data End-to-End Customer Journey Insights Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Prospecting Tools Not enough data Not enough data Content Delivery Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data CRM Not enough data Not enough data Campaign Management Not enough data Not enough data Audio/Video Recording Not enough data Not enough data Collaboration Tools Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Contact Database Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Lead Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Scheduling Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Email Tracking Not enough data Not enough data User Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Lead Capture Not enough data Not enough data Call Recording Not enough data Not enough data Template Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Integration Not enough data Not enough data Content Management Not enough data Not enough data Performance Management Not enough data Not enough data Lead Nurturing Not enough data Not enough data Document Management Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Meeting Management Not enough data Not enough data Lead Qualification Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data Audio File Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Contact Management Not enough data Not enough data Goal Management Not enough data Not enough data Sales Planning Not enough data Not enough data Mobile Access Not enough data Not enough data CRM Integration Not enough data Not enough data Pipeline Management Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Gamification Not enough data Not enough data Lead Scoring Not enough data Not enough data Opportunity Management Not enough data Not enough data Microlearning Not enough data Not enough data Content Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Automation Not enough data Not enough data Sales Gamification[Hide 18 FeaturesShow 18 Features](javascript:void(0);) Not enough data 8.7 75 Competition Competition Templates Not enough data 8.7(won by default) 58 | Verified Custom Competitions Not enough data 8.7(won by default) 57 | Verified Team Competitions Not enough data 8.7(won by default) 57 | Verified Simultaneous Competitions Not enough data 8.5(won by default) 53 | Verified Competition Adjustments Not enough data 8.5(won by default) 55 | Verified Awards and Incentives Not enough data 7.9(won by default) 18 Agentic AI - Sales Gamification Autonomous Task Execution Not enough data Not enough data Integrations CRM Integration Not enough data 8.9(won by default) 61 | Verified Social Collaboration Integration Not enough data 8.8(won by default) 59 TV Streaming Not enough data 8.7(won by default) 45 Platform Reporting Not enough data 8.8(won by default) 65 | Verified User, Role, and Access Management Not enough data 8.9(won by default) 64 | Verified Enterprise Scalability Not enough data 8.8(won by default) 58 | Verified Data Import & Export Tools Not enough data 8.8(won by default) 63 | Verified Performance and Reliability Not enough data 8.8(won by default) 63 | Verified Employee Features User Profiles Not enough data 8.9(won by default) 66 | Verified Notifications Not enough data 8.8(won by default) 68 | Verified Mobile Not enough data 8.8(won by default) 68 | Verified CPQ[Hide 65 FeaturesShow 65 Features](javascript:void(0);) Not enough data 7.7 121 Configuration - cpq Configuration Rules Not enough data 8.3(won by default) 59 Price Configuration Not enough data 8.3(won by default) 55 Visual Configuration Not enough data 8.4(won by default) 60 Product Catalog Not enough data Feature Not Available Guided Selling Not enough data Feature Not Available Pricing Pricing Flexibility Not enough data 8.1(won by default) 62 Discounting Not enough data 7.5(won by default) 57 Commerical Rules Not enough data 8.1(won by default) 56 Terms and Conditions Not enough data 8.4(won by default) 58 Approval Workflow Not enough data 8.6(won by default) 58 Renewals Not enough data 8.5(won by default) 56 Quoting Grouping Not enough data 8.4(won by default) 58 Version Control Not enough data 8.4(won by default) 52 Quote Document Generation Not enough data 8.4(won by default) 53 Ordering Not enough data 8.4(won by default) 55 Contracts Not enough data 8.6(won by default) 52 Approval Process Control Not enough data Not enough data Admin Configuration Ease of Admin Not enough data 8.2(won by default) 89 Pricing Administration Not enough data 7.7(won by default) 83 Workflow Management Not enough data 8.3(won by default) 86 Document Management Not enough data 8.3(won by default) 83 Contact Management Not enough data Not enough data Discount Management Not enough data Not enough data Catalog Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Order Management Not enough data Not enough data Channels Mobile User Support Not enough data 8.1(won by default) 57 Channel Partner Support Not enough data 7.7(won by default) 52 eCommerce Not enough data 8.0(won by default) 49 Platform CRM Integration Not enough data 8.4(won by default) 89 Integration API Not enough data 8.2(won by default) 85 Internationalization Not enough data 8.0(won by default) 77 Scalability Not enough data 8.5(won by default) 88 Reporting and Dashboards Not enough data 8.4(won by default) 90 ERP Integration Not enough data 8.6(won by default) 20 Activity Dashboard Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Generative AI - cpq Dynamic Quoting Not enough data 7.4(won by default) 15 Dynamic Pricing Not enough data 7.5(won by default) 16 Personalized Sale Recommendations Not enough data 7.7(won by default) 16 Additional Functionality Price and Cost Calculations Not enough data Not enough data Data Visualization Not enough data Not enough data Rules Engine Not enough data Not enough data Real-Time Data Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Audit Trail Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Sales Automation Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Customizable Templates Not enough data Not enough data Product Configurator Not enough data Not enough data Self Service Portal Not enough data Not enough data Forecasting Not enough data Not enough data Bills of Material Not enough data Not enough data Multi-Currency Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Electronic Signature Not enough data Not enough data Document Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Client Portal[Hide 20 FeaturesShow 20 Features](javascript:void(0);) Not enough data 8.7 89 Content Document Collaboration Not enough data 8.9(won by default) 79 Versioning Not enough data 8.6(won by default) 76 E-Signature Not enough data 8.5(won by default) 76 File Request Not enough data 8.7(won by default) 77 Feedback Not enough data 8.6(won by default) 74 Collaboration Billing and Invoicing Not enough data 8.8(won by default) 76 Instant Messaging Not enough data 8.5(won by default) 78 Project Management Not enough data 9.0(won by default) 80 Analytics Not enough data 9.0(won by default) 83 Time Tracking Not enough data 8.7(won by default) 78 Mobile Application Not enough data 8.7(won by default) 75 Engagement Tracking Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Quote-to-Cash[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data 8.4 56 Customer Requirements Quoting Not enough data 8.5(won by default) 51 Configuration Not enough data 8.5(won by default) 50 Pricing Not enough data 8.5(won by default) 52 Contracts Creation Not enough data 8.5(won by default) 50 Negotiation Not enough data 8.2(won by default) 47 Execution Not enough data 8.4(won by default) 50 Revenue Invoicing Not enough data 8.5(won by default) 52 Matching Not enough data 8.5(won by default) 50 Recognition Not enough data 8.4(won by default) 47 AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) Not enough data 8.5 80 Lead Facilitation Customer-facing Chatbot Not enough data 8.4(won by default) 72 Lead Qualification Not enough data 8.8(won by default) 73 Lead Follow-up Not enough data 8.8(won by default) 73 Meeting Scheduling Not enough data 8.8(won by default) 73 Organization Opportunity and Pipeline Management Not enough data 8.6(won by default) 74 Data Entry Not enough data 8.4(won by default) 73 Integrations / APIs Not enough data 8.6(won by default) 73 Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Not enough data Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Peformance Tracking Not enough data 8.6(won by default) 75 Coaching Not enough data Feature Not Available Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting Not enough data 8.4(won by default) 69 Sales Forecasting Not enough data 8.4(won by default) 73 Generative AI AI Text Generation Not enough data 8.3(won by default) 27 AI Text Summarization Not enough data 8.1(won by default) 27 Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data Customer Journey Mapping[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 8.4 106 Platform Basics Customizable Templates Not enough data 8.4(won by default) 98 Exporting Not enough data 8.6(won by default) 93 Multi-user Access and Collaboration Not enough data 8.6(won by default) 97 Multiple Personas Not enough data 8.4(won by default) 89 Data Analytics Not enough data 8.8(won by default) 57 Predictive Analytics Not enough data Not enough data Behavioral Analytics Not enough data Not enough data Campaign Analytics Not enough data Not enough data Website Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Customer Journey Mapping Autonomous Task Execution Not enough data 7.2(won by default) 13 Additional Functionality Multi-Channel Marketing Not enough data Not enough data Map Creation Not enough data Not enough data Email Marketing Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Metrics Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Linking Not enough data Not enough data Whiteboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Visualization Not enough data Not enough data Collaboration Tools Not enough data Not enough data Brainstorming Not enough data Not enough data Conversion Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Behavior Tracking Not enough data Not enough data Personalization Not enough data Not enough data Customizable Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Customer Profiles Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Tagging Not enough data Not enough data Audience Targeting Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Communication Management Not enough data Not enough data Attribution Modeling Not enough data Not enough data Action Management Not enough data Not enough data Map Sharing Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Generative AI Not enough data Not enough data Customer Touchpoints Not enough data Not enough data Customer Experience Management Not enough data Not enough data Diagramming Not enough data Not enough data Campaign Management Not enough data Not enough data A/B Testing Not enough data Not enough data Storyboarding Not enough data Not enough data Customer Segmentation Not enough data Not enough data Show 3 feature categories with incomplete data Quote Management[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Electronic Signature Not enough data Not enough data Approval Process Control Not enough data Not enough data Customer History Not enough data Not enough data Workflow Management Not enough data Not enough data Reminders Not enough data Not enough data Automated Quoting Not enough data Not enough data Price/Margin Management Not enough data Not enough data Contact Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Pricing and Cost Calculations Not enough data Not enough data Calendar Management Not enough data Not enough data Catalog Management Not enough data Not enough data Client Portal Not enough data Not enough data Discount Management Not enough data Not enough data Real-Time Data Not enough data Not enough data Proposal Generation Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Estimating Not enough data Not enough data Email Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Fields Not enough data Not enough data CRM Not enough data Not enough data Pricing Management Not enough data Not enough data API Not enough data Not enough data Accounting Integration Not enough data Not enough data Activity Dashboard Not enough data Not enough data Contract/License Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Audit Trail Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data Not enough data Lead Generation Lead Builder Not enough data Not enough data CRM Integration Not enough data Not enough data Marketing Automation Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data Data Import & Export Tools Not enough data Not enough data Insurance CRM[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Relationship Management - Insurance CRM Client Communication Tools Not enough data Not enough data Renewal Management Not enough data Not enough data Lead Tracking Not enough data Not enough data Winbacks Not enough data Not enough data Contact Management Not enough data Not enough data Activity Management Not enough data Not enough data Communication History Not enough data Not enough data Reputation Management Not enough data Not enough data Template Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Email Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Workflow Management Not enough data Not enough data Insurance Management Not enough data Not enough data Follow up Automation - Insurance CRM Automated Follow-Ups Not enough data Not enough data Marketing Campaigns Not enough data Not enough data Document Management - Insurance CRM Documentation handling Not enough data Not enough data Integrations & Reports - Insurance CRM Integrations Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Additional Functionality Sales Reports Not enough data Not enough data Customer Database Not enough data Not enough data Email Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Task Scheduling Not enough data Not enough data API Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Dashboard Not enough data Not enough data Data Import/Export Not enough data Not enough data Customizable Reports Not enough data Not enough data Forecasting Not enough data Not enough data Generative AI Not enough data Not enough data Marketing Automation Not enough data Not enough data For Insurance Industry Not enough data Not enough data AI Copilot Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Capture Not enough data Not enough data User Insights Reviewers' Company Size [![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM")](https://www.g2.com/products/bigin-by-zoho-crm/reviews) Bigin by Zoho CRM Small-Business(50 or fewer emp.) 90.9% Mid-Market(51-1000 emp.) 8.1% Enterprise(\> 1000 emp.) 1.0% [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Small-Business(50 or fewer emp.) 61.6% Mid-Market(51-1000 emp.) 32.4% Enterprise(\> 1000 emp.) 6.0% Small-Business (50 or fewer emp.) 90.9% 61.6% Mid-Market (51-1000 emp.) 8.1% 32.4% Enterprise (\> 1000 emp.) 1.0% 6.0% Reviewers' Industry [![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM")](https://www.g2.com/products/bigin-by-zoho-crm/reviews) Bigin by Zoho CRM Marketing and Advertising 10.3% Information Technology and Services 9.9% Computer Software 6.0% Consulting 5.5% Education Management 4.5% Other 63.7% [![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")](https://www.g2.com/products/zoho-crm/reviews) Zoho CRM Information Technology and Services 16.1% Computer Software 10.0% Marketing and Advertising 8.9% Financial Services 3.6% Real Estate 3.4% Other 58.1% FAQs ## Bigin by Zoho CRM vs Zoho FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Zoho vs Bigin by Zoho CRM? Zoho and Bigin by Zoho CRM differ most clearly in complexity and feature depth, with Zoho offering a broader set of advanced CRM features and Bigin by Zoho CRM focusing on simplicity and ease of use for small businesses. | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) | | --- | --- | | 4.1/5 (2,948 reviews) | 4.6/5 (875 reviews) | | Small-Business | Small-Business | | 8.0 | 8.7 | | 7.7 | 8.5 | | Ease of Use (271 all-time mentions) | — | ### How do the pricing models of Zoho and Bigin by Zoho CRM compare? Bigin by Zoho CRM is rated as the stronger value, with higher satisfaction on price and cost-related dimensions. - **Zoho:** Reviewers highlight Zoho as affordable and budget-friendly, especially for small businesses, but note that some advanced features require higher-tier plans. - **Bigin by Zoho CRM:** In recent reviews, many buyers praise Bigin by Zoho CRM for its affordability and value, calling it cost-effective and well-suited for small businesses starting with CRM. - **Switching reasons:** Several reviewers mention switching to Bigin by Zoho CRM for its lower cost and simpler feature set compared to more complex or expensive CRMs. ### What are the best alternatives to Zoho and Bigin by Zoho CRM? The best alternatives to Zoho and Bigin by Zoho CRM are HubSpot Sales Hub, Agentforce Sales, and Freshsales. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoho](https://www.g2.com/products/zoho-crm/reviews) | 4.1/5 (2,948 reviews) | Small-Business | Affordable and budget-friendly for small business | Ease of Use (271 all-time mentions) | | [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) | 4.6/5 (875 reviews) | Small-Business | Cost-effective and simple for small teams | Easy to use and quick onboarding | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | — | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Zoho and Bigin by Zoho CRM? Buyers comparing Zoho and Bigin by Zoho CRM should prioritize Customization, Integrations, Automation, Reporting, and Ease of Use. - **Customization:** Zoho: 99 all-time mentions for customizability, 95 for customization; Bigin by Zoho CRM: Reviewers note easy customization for pipelines and fields, but mention limitations for advanced customization. - **Integrations:** Zoho: 140 all-time mentions for integrations; Bigin by Zoho CRM: 63 all-time mentions for integration issues, with reviewers noting integration with Make and Zoho CRM. - **Automation:** Zoho: 74 all-time mentions for automation features; Bigin by Zoho CRM: Reviewers highlight basic workflow automation, but cite limited advanced automation. - **Reporting:** Zoho: 86 all-time mentions for reporting; Bigin by Zoho CRM: Reviewers mention basic reporting and analytics, with some desiring more advanced options. - **Ease of Use:** Zoho: 271 all-time mentions for ease of use; Bigin by Zoho CRM: 9.1 Ease of Use score, with reviewers consistently praising its simplicity. ### What are the pros and cons of Zoho vs Bigin by Zoho CRM? Zoho's headline strength is its feature richness and customization, while Bigin by Zoho CRM stands out for simplicity and ease of use. - **Zoho strengths:** Feature-rich platform (172 all-time mentions for features), extensive integrations (140 all-time mentions), high customizability (99 all-time mentions), and automation (74 all-time mentions). - **Zoho trade-offs:** Learning curve (112 all-time mentions), complexity (68 all-time mentions), and occasional slow performance (59 all-time mentions). - **Bigin by Zoho CRM strengths:** Simplicity and ease of use (9.1 Ease of Use score), quick onboarding, cost-effectiveness, and suitability for small businesses. - **Bigin by Zoho CRM trade-offs:** Missing or limited features (81 and 75 all-time mentions), integration issues (63 all-time mentions), and basic reporting and automation compared to more advanced CRMs. ### Is Zoho or Bigin by Zoho CRM better for small businesses? Bigin by Zoho CRM is the better fit for small businesses, reflected in its higher small-business satisfaction and reviewer sentiment. - **Zoho:** Largest segment is Small-Business; reviewers note Zoho is affordable and flexible for small businesses but can be complex for new users. - **Bigin by Zoho CRM:** Largest segment is Small-Business; reviewers consistently praise its simplicity, ease of setup, and suitability for small teams starting with CRM. ### Which CRM platform has better integrations? Zoho is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Zoho:** 140 all-time mentions for integrations, with reviewers highlighting Slack (8 all-time mentions), Zoho Social (8), and Google Workspace (6). - **Bigin by Zoho CRM:** Reviewers mention integration with Make (149 all-time mentions), Zoho CRM (121), and Zoho Campaigns, but also cite 63 all-time mentions of integration issues. ### How do Zoho and Bigin by Zoho CRM compare on customer support? Bigin by Zoho CRM scores higher on Quality of Support by 0.8 points, a material difference over Zoho. - **Zoho:** Reviewers describe support as generally responsive, but note occasional slow response times and a need for more technical depth on complex issues. - **Bigin by Zoho CRM:** Reviewers consistently praise support for being helpful, quick to respond, and providing personalized onboarding, with several citing excellent technical support. ### Which is easier to implement, Zoho or Bigin by Zoho CRM? Bigin by Zoho CRM is easier to implement, with a 0.7-point higher Ease of Setup score than Zoho. - **Zoho:** Reviewers describe setup as straightforward for basic use but note a learning curve and more time required for advanced customization and integrations. - **Bigin by Zoho CRM:** Reviewers consistently highlight quick onboarding, easy setup, and minimal training required, making it accessible for small teams and non-technical users. ### Which product has better Customization? Zoho is the stronger product for Customization, with higher reviewer-cited mention counts and more advanced feature support. - **Zoho:** 99 all-time mentions for customizability, 95 for customization, and advanced customization features such as Behavior Monitoring, Partner Relationship Management, and Sandbox/Test Environments. - **Bigin by Zoho CRM:** Reviewers note easy customization for pipelines and fields, but cite limitations for advanced customization and fewer options compared to Zoho. Alternatives **Bigin by Zoho CRM Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) **Zoho CRM Alternatives** ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews)