# Bigin by Zoho CRM vs SAP Sales Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bigin by Zoho CRM excels in **user-friendliness** , with many users praising its simple interface and intuitive pipeline management. This makes it particularly appealing for small businesses looking for an easy-to-navigate CRM solution.
- **Users say** that SAP Sales Cloud offers robust **forecasting capabilities** , which are highly valued for providing real-time visibility into the sales pipeline. Reviewers appreciate how this feature helps them better understand expected revenue, making it a strong choice for larger enterprises.
- **According to verified reviews** , Bigin by Zoho CRM stands out for its **automation features** , which significantly reduce manual work. Users highlight how these features manage reminders and follow-ups automatically, enhancing workflow efficiency.
- **Reviewers mention** that while SAP Sales Cloud is recognized for its comprehensive capabilities, some users find it challenging to configure for specific workflows. This can lead to a steeper learning curve compared to Bigin, which is often noted for its straightforward setup.
- **G2 reviewers highlight** that SAP Sales Cloud provides a wealth of features for **customer data management** , allowing users to quickly access all relevant information. This is particularly beneficial for customer service representatives who need to handle multiple aspects of client interactions.
- **Users appreciate** Bigin by Zoho CRM's **integration with other Zoho applications** , which enhances overall workflow efficiency. This seamless integration is a significant advantage for businesses already using Zoho's suite of tools, making it a compelling option for small to medium-sized enterprises.



| | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 855 | 1,002 | 
| **Largest Market Segment** | Small-Business (90.5% of reviews) | Enterprise (43.8% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### Bigin by Zoho CRM

Pros:
- Ease of Use (256 reviews)
- Simple (125 reviews)

Cons:
- Missing Features (81 reviews)
- Limited Features (75 reviews)

### SAP Sales Cloud

Pros:
- Ease of Use (101 reviews)
- Integrations (65 reviews)

Cons:
- Learning Curve (86 reviews)
- Limited Customization (49 reviews)

---
## Ratings Comparison
| Rating | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.6 (766 reviews) | 8.5 (711 reviews) | 
  | **Ease of Use** | 9.1 (787 reviews) | 7.9 (724 reviews) | 
  | **Ease of Setup** | 8.8 (681 reviews) | 8.1 (407 reviews) | 
  | **Ease of Admin** | 8.8 (459 reviews) | 8.0 (262 reviews) | 
  | **Quality of Support** | 8.5 (691 reviews) | 8.3 (680 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (435 reviews) | 8.5 (262 reviews) | 
  | **Product Direction (% positive)** | 9.4 (748 reviews) | 8.5 (683 reviews) | 

---
## Pricing

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Single user

Key Features:
- Single Pipeline
- 500 Records
- Contacts, Products, and Activity Management

[Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

### SAP Sales Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 661 |
| **SAP Sales Cloud** | 8.1/10 | 622 |

#### Sales Force Automation

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Contact & Account Management** | 8.8 (502 reviews) | 8.3 (480 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.2 (314 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (528 reviews) | 8.3 (444 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.7 (479 reviews) | 8.3 (457 reviews) ✓ Verified | 
| **Territory & Quota Management** | Feature Not Available | 8.1 (406 reviews) ✓ Verified | 
| **Desktop Integration** | 8.2 (418 reviews) | 8.1 (430 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.2 (407 reviews) | 8.1 (429 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.9 (369 reviews) | 8.2 (434 reviews) ✓ Verified | 
| **Customer Contract Management** | Feature Not Available | 8.2 (448 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Email Marketing** | 8.0 (400 reviews) | 7.9 (381 reviews) ✓ Verified | 
| **Campaign Management** | 7.9 (386 reviews) | 8.2 (305 reviews) | 
| **Lead Management** | 8.7 (460 reviews) | 8.4 (409 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.6 (376 reviews) | 8.1 (348 reviews) ✓ Verified | 

#### Customer Support

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Case Management** | 8.0 (390 reviews) | 8.4 (412 reviews) ✓ Verified | 
| **Customer Support Portal** | 7.9 (383 reviews) | 8.2 (422 reviews) ✓ Verified | 
| **Knowledge Base** | 8.0 (375 reviews) | 8.2 (419 reviews) ✓ Verified | 
| **Call Center Features** | 7.6 (375 reviews) | 8.0 (381 reviews) ✓ Verified | 
| **Support Analytics** | 8.0 (363 reviews) | 8.2 (410 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Reporting** | 8.2 (368 reviews) | 8.2 (466 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (394 reviews) | 8.2 (464 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (331 reviews) | 8.2 (421 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Social Collaboration Features** | 7.7 (343 reviews) | 8.1 (270 reviews) | 
| **Social Network Integration** | 7.4 (345 reviews) | 8.0 (217 reviews) | 
| **Mobile User Support** | 8.2 (356 reviews) | 7.8 (341 reviews) ✓ Verified | 

#### Platform

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Customization** | 8.2 (431 reviews) | 8.0 (293 reviews) ✓ Verified | 
| **Workflow Capability** | 8.4 (435 reviews) | 8.3 (291 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (407 reviews) | 8.5 (293 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (368 reviews) | 8.3 (260 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | 8.2 (269 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (320 reviews) | 8.4 (276 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.9 (407 reviews) | 8.3 (299 reviews) ✓ Verified | 
| **Output Document Generation** | Feature Not Available | 8.3 (281 reviews) ✓ Verified | 

#### Integration

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (346 reviews) | 8.4 (288 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (346 reviews) | 8.2 (273 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (328 reviews) | 8.1 (251 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.5 (138 reviews) | 

#### Agentic AI - CRM

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (69 reviews) | 7.0 (42 reviews) | 
| **Multi-step Planning** | 7.7 (69 reviews) | 7.3 (41 reviews) | 
| **Cross-system Integration** | 7.8 (73 reviews) | 7.7 (44 reviews) | 
| **Adaptive Learning** | 7.5 (68 reviews) | 7.4 (43 reviews) | 
| **Natural Language Interaction** | 7.1 (69 reviews) | 7.6 (41 reviews) | 
| **Proactive Assistance** | 7.6 (69 reviews) | 7.7 (43 reviews) | 
| **Decision Making** | 7.7 (71 reviews) | 7.8 (42 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 191 |
| **SAP Sales Cloud** | N/A | N/A |

#### Integrated Workflows

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Task Management** | 8.6 (166 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.3 (171 reviews) | Not enough data | 
| **Calls and Voice** | 7.7 (148 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.0 (140 reviews) | Not enough data | 
| **CRM Integration** | 8.7 (160 reviews) | Not enough data | 
| **Calendar** | 8.2 (171 reviews) | Not enough data | 
| **Shared Records** | 8.4 (154 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Content Management** | 8.0 (144 reviews) | Not enough data | 
| **Workflow Management** | 8.5 (156 reviews) | Not enough data | 
| **Workflow Performance** | 8.4 (143 reviews) | Not enough data | 
| **Sales Coaching and Insights** | Feature Not Available | Not enough data | 
| **Gamification** | 7.0 (137 reviews) | Not enough data | 

#### AI and Automation

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Lead Prioritization** | 8.1 (146 reviews) | Not enough data | 
| **Lead Scoring** | 7.8 (142 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.3 (139 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.4 (142 reviews) | Not enough data | 
| **Machine Learning** | 6.7 (140 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (22 reviews) | Not enough data | 
| **Decision Making** | 8.1 (24 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.1/10 | 114 |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (12 reviews) | Not enough data | 

#### Incentives

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Badges** | 7.6 (90 reviews) | Not enough data | 
| **Triggers** | 8.0 (96 reviews) | Not enough data | 
| **Commission Calculator** | 7.0 (92 reviews) | Not enough data | 
| **Leaderboards** | 7.7 (92 reviews) | Not enough data | 

#### Personalization

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Profiles** | 8.3 (98 reviews) | Not enough data | 
| **Custom Reports** | 8.1 (97 reviews) | Not enough data | 
| **Dashboards** | 8.5 (101 reviews) | Not enough data | 
| **Goal Setting** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Integration** | 8.3 (94 reviews) | Not enough data | 
| **Employee Structure** | 8.1 (92 reviews) | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.6/10 | 109 |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (13 reviews) | Not enough data | 
| **Decision Making** | 7.3 (13 reviews) | Not enough data | 

#### Analytics

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Open Rates** | 8.0 (95 reviews) | Not enough data | 
| **Link Activity** | Feature Not Available | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Email Platform Integration** | 8.3 (101 reviews) | Not enough data | 
| **Email Scheduling** | 8.0 (96 reviews) | Not enough data | 
| **Notifications** | 8.3 (100 reviews) | Not enough data | 
| **Email Categorization** | 8.0 (93 reviews) | Not enough data | 
| **Templates** | 8.1 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 155 |
| **SAP Sales Cloud** | 8.5/10 | 147 |

#### Agentic AI - Sales Analytics

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (11 reviews) | 7.8 (12 reviews) | 
| **Cross-system Integration** | 8.2 (12 reviews) | 7.9 (11 reviews) | 
| **Adaptive Learning** | 8.5 (12 reviews) | 7.8 (12 reviews) | 
| **Natural Language Interaction** | 7.9 (12 reviews) | 7.6 (12 reviews) | 
| **Proactive Assistance** | 7.9 (12 reviews) | 8.1 (12 reviews) | 

#### Data Sourcing

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Data Sourcing** | 7.8 (121 reviews) | 8.6 (133 reviews) | 
| **Exporting & Sharing Data** | 8.3 (120 reviews) | 8.8 (131 reviews) | 
| **Multi-Device Data Visualization** | 8.3 (114 reviews) | 8.6 (128 reviews) | 
| **Interactive Dashboards** | 8.3 (115 reviews) | 9.0 (131 reviews) | 
| **Data Segmentation** | 8.2 (116 reviews) | 8.6 (131 reviews) | 

#### Predictive Analytics

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Lead Scoring** | 7.7 (123 reviews) | 8.8 (128 reviews) | 
| **Opportunity Scoring** | 7.7 (122 reviews) | 8.9 (129 reviews) | 
| **Risk Analysis** | 7.3 (118 reviews) | 8.7 (134 reviews) | 
| **Live Forecasting** | 7.8 (125 reviews) | 8.9 (136 reviews) | 

#### Sales Management

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (132 reviews) | 8.6 (134 reviews) | 
| **Sales Gamification** | 7.6 (124 reviews) | 8.3 (131 reviews) | 
| **Account-Based Analytics** | 8.0 (123 reviews) | 8.8 (134 reviews) | 
| **Activity Tracking** | 8.3 (128 reviews) | 9.0 (134 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.5/10 | 69 |
| **SAP Sales Cloud** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Calling

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Record Calls** | 7.0 (55 reviews) | Not enough data | 
| **Generate Location** | 6.8 (54 reviews) | Not enough data | 
| **Call Types** | 7.3 (55 reviews) | Not enough data | 
| **Click-to-Call** | 7.3 (54 reviews) | Not enough data | 
| **Auto Dialer** | 6.7 (9 reviews) | Not enough data | 

#### Contacts

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Personalization** | 8.2 (59 reviews) | Not enough data | 
| **Information Locater** | 7.8 (56 reviews) | Not enough data | 
| **Record Prospect Data** | 8.1 (58 reviews) | Not enough data | 

#### Insights

| Feature | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Notes** | 8.3 (55 reviews) | Not enough data | 
| **Daily Summary** | 8.2 (56 reviews) | Not enough data | 
| **Automated Voicemails** | 6.5 (54 reviews) | Not enough data | 
| **Automated Emails** | 7.6 (59 reviews) | Not enough data | 
| **Sorts Prospects** | 7.8 (54 reviews) | Not enough data | 
| **Automated Note Taking** | 7.2 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Bigin by Zoho CRM (4):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Bigin by Zoho CRM | SAP Sales Cloud | 
|---|---|---|
| **Small-Business** | 90.5% | 20.0% | 
| **Mid-Market** | 8.3% | 36.2% | 
| **Enterprise** | 1.2% | 43.8% | 

### By Industry

#### Bigin by Zoho CRM

- **Information Technology and Services:** 10.2%
- **Marketing and Advertising:** 10.1%
- **Computer Software:** 5.9%
- **Consulting:** 5.4%
- **Real Estate:** 4.6%
- **Education Management:** 4.3%
- **Financial Services:** 4.2%
- **Construction:** 2.9%
- **Accounting:** 2.8%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 47.3%

#### SAP Sales Cloud

- **Information Technology and Services:** 13.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.6%
- **Financial Services:** 3.7%
- **Automotive:** 3.2%
- **Consumer Goods:** 3.0%
- **Telecommunications:** 2.8%
- **Retail:** 2.6%
- **Oil & Energy:** 2.3%
- **Consulting:** 2.3%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1352 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2050 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14728 reviews)

### Alternatives to SAP Sales Cloud

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)

---
## Top Discussions

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

### SAP Sales Cloud

- Title: [What is CRM features?](https://www.g2.com/discussions/what-is-crm-features) — 2 comments
  > **Top comment:** "Automate & streamline sales activities such as managing leads, sales funnel, sales forecasting, sales executives' performance, and so on by leveraging..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/sap-cloud-for-customer-what-sap-components-are-included-in-sap-crm) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a comprehensive sales automation solution helping organizations streamline Lead to Cash processes, increase sales rep/sales manager..."
- Title: [What SAP components are included in SAP CRM?](https://www.g2.com/discussions/what-sap-components-are-included-in-sap-crm) — 1 comment
  > **Top comment:** "Still learning from these SAP Ocean "
- Title: [Is SAP CRM cloud based?](https://www.g2.com/discussions/is-sap-crm-cloud-based) — 1 comment
  > **Top comment:** "Yes - SAP Sales Cloud is a purpose built, cloud native solution. SAP also has older CRM solutions for on-prem deployment. "
- Title: [What is CRM system in SAP?](https://www.g2.com/discussions/what-is-crm-system-in-sap) — 1 comment *(includes official response)*
  > **Top comment:** "SAP Sales Cloud is a  comprehensive sales automation solution, commonly referred to as a 'sales CRM'. SAP also has integrated cloud marketing, commerce,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigin-by-zoho-crm-vs-sap-sap-sales-cloud)