# Bigin by Zoho CRM vs Odoo CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bigin by Zoho CRM excels in user-friendliness, with many users praising its simple interface and intuitive pipeline management. This makes it particularly appealing for small businesses looking for an easy-to-navigate solution.
- **Users say** that Odoo CRM offers remarkable flexibility, allowing businesses to customize workflows and processes to fit their unique needs. This adaptability is highlighted by users who appreciate the ability to tailor the platform to their specific sales tracking requirements.
- **Reviewers mention** that Bigin's automation features significantly reduce manual tasks, with users noting how it efficiently manages reminders and follow-ups. This capability enhances workflow efficiency, making it a strong choice for teams that prioritize automation.
- **According to verified reviews** , Odoo CRM is recognized for its robust lead tracking and pipeline management capabilities. Users have highlighted its customizable dashboard, which helps in visualizing sales processes effectively, although some find the initial setup a bit challenging.
- **G2 reviewers indicate** that Bigin by Zoho CRM has a strong integration with other Zoho applications, which enhances overall productivity. Users appreciate how this seamless integration streamlines their operations, making it easier to manage leads and deals.
- **Users report** that while Odoo CRM has a solid performance in terms of features, it sometimes struggles with user support, receiving mixed feedback on responsiveness. In contrast, Bigin by Zoho CRM is often commended for its quality of support, which users find helpful and responsive.



| | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 855 | 205 | 
| **Largest Market Segment** | Small-Business (90.5% of reviews) | Small-Business (67.8% of reviews) | 
| **Entry Level Price** | $0.00 | $24 per app/ per user/ per month | 

---
## Top Pros & Cons

### Bigin by Zoho CRM

Pros:
- Ease of Use (256 reviews)
- Simple (125 reviews)

Cons:
- Missing Features (81 reviews)
- Limited Features (75 reviews)

### Odoo CRM

Pros:
- Ease of Use (20 reviews)
- Lead Management (11 reviews)

Cons:
- Learning Curve (13 reviews)
- Limited Customization (8 reviews)

---
## Ratings Comparison
| Rating | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
  | **Meets Requirements** | 8.6 (766 reviews) | 8.3 (144 reviews) | 
  | **Ease of Use** | 9.1 (787 reviews) | 8.3 (148 reviews) | 
  | **Ease of Setup** | 8.8 (681 reviews) | 7.8 (110 reviews) | 
  | **Ease of Admin** | 8.8 (459 reviews) | 8.1 (63 reviews) | 
  | **Quality of Support** | 8.5 (691 reviews) | 7.8 (143 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (435 reviews) | 8.2 (67 reviews) | 
  | **Product Direction (% positive)** | 9.4 (748 reviews) | 8.6 (134 reviews) | 

---
## Pricing

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Single user

Key Features:
- Single Pipeline
- 500 Records
- Contacts, Products, and Activity Management

[Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

### Odoo CRM

#### Entry-Level Pricing

Plan: Odoo CRM

Price: $24 per app/ per user/ per month

Description: New customers get a discount on the initial number of users purchased. ($24.00 USD instead of $28.00 USD).

Key Features:
- Cloud/ On Premise Hosting
- Native Integration
- Native Payment/Shipping/VoIP

[Learn more about Odoo CRM](https://www.g2.com/products/odoo-crm/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 661 |
| **Odoo CRM** | 8.1/10 | 140 |

#### Sales Force Automation

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Contact & Account Management** | 8.8 (502 reviews) | 8.0 (97 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.0 (70 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (528 reviews) | 8.5 (100 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.7 (479 reviews) | 8.3 (101 reviews) ✓ Verified | 
| **Territory & Quota Management** | Feature Not Available | 7.6 (75 reviews) ✓ Verified | 
| **Desktop Integration** | 8.2 (418 reviews) | 7.8 (80 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.2 (407 reviews) | 7.8 (83 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.9 (369 reviews) | 8.3 (90 reviews) ✓ Verified | 
| **Customer Contract Management** | Feature Not Available | 8.1 (88 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Email Marketing** | 8.0 (400 reviews) | 8.2 (74 reviews) ✓ Verified | 
| **Campaign Management** | 7.9 (386 reviews) | 8.1 (70 reviews) | 
| **Lead Management** | 8.7 (460 reviews) | 8.5 (88 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.6 (376 reviews) | 8.1 (64 reviews) ✓ Verified | 

#### Customer Support

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Case Management** | 8.0 (390 reviews) | 8.1 (70 reviews) ✓ Verified | 
| **Customer Support Portal** | 7.9 (383 reviews) | 8.1 (70 reviews) ✓ Verified | 
| **Knowledge Base** | 8.0 (375 reviews) | 7.7 (74 reviews) ✓ Verified | 
| **Call Center Features** | 7.6 (375 reviews) | 7.6 (67 reviews) ✓ Verified | 
| **Support Analytics** | 8.0 (363 reviews) | 7.8 (72 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Reporting** | 8.2 (368 reviews) | 8.0 (88 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (394 reviews) | 8.2 (90 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (331 reviews) | 7.6 (73 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Social Collaboration Features** | 7.7 (343 reviews) | 7.9 (66 reviews) ✓ Verified | 
| **Social Network Integration** | 7.4 (345 reviews) | 7.8 (63 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (356 reviews) | 7.5 (71 reviews) ✓ Verified | 

#### Platform

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Customization** | 8.2 (431 reviews) | 8.3 (61 reviews) ✓ Verified | 
| **Workflow Capability** | 8.4 (435 reviews) | 7.9 (60 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (407 reviews) | 8.4 (62 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (368 reviews) | 7.9 (54 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | 8.3 (53 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.0 (320 reviews) | 7.7 (55 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.9 (407 reviews) | 8.5 (62 reviews) ✓ Verified | 
| **Output Document Generation** | Feature Not Available | 7.8 (56 reviews) ✓ Verified | 

#### Integration

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (346 reviews) | 8.0 (57 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (346 reviews) | 7.9 (53 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (328 reviews) | 7.7 (51 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.4 (32 reviews) | 

#### Agentic AI - CRM

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (69 reviews) | 8.1 (17 reviews) | 
| **Multi-step Planning** | 7.7 (69 reviews) | 8.9 (18 reviews) | 
| **Cross-system Integration** | 7.8 (73 reviews) | 9.0 (18 reviews) | 
| **Adaptive Learning** | 7.5 (68 reviews) | 8.6 (16 reviews) | 
| **Natural Language Interaction** | 7.1 (69 reviews) | 8.6 (13 reviews) | 
| **Proactive Assistance** | 7.6 (69 reviews) | 8.5 (14 reviews) | 
| **Decision Making** | 7.7 (71 reviews) | 8.9 (16 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 191 |
| **Odoo CRM** | N/A | N/A |

#### Integrated Workflows

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Task Management** | 8.6 (166 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.3 (171 reviews) | Not enough data | 
| **Calls and Voice** | 7.7 (148 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.0 (140 reviews) | Not enough data | 
| **CRM Integration** | 8.7 (160 reviews) | Not enough data | 
| **Calendar** | 8.2 (171 reviews) | Not enough data | 
| **Shared Records** | 8.4 (154 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Content Management** | 8.0 (144 reviews) | Not enough data | 
| **Workflow Management** | 8.5 (156 reviews) | Not enough data | 
| **Workflow Performance** | 8.4 (143 reviews) | Not enough data | 
| **Sales Coaching and Insights** | Feature Not Available | Not enough data | 
| **Gamification** | 7.0 (137 reviews) | Not enough data | 

#### AI and Automation

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Lead Prioritization** | 8.1 (146 reviews) | Not enough data | 
| **Lead Scoring** | 7.8 (142 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.3 (139 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.4 (142 reviews) | Not enough data | 
| **Machine Learning** | 6.7 (140 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (22 reviews) | Not enough data | 
| **Decision Making** | 8.1 (24 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.1/10 | 114 |
| **Odoo CRM** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (12 reviews) | Not enough data | 

#### Incentives

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Badges** | 7.6 (90 reviews) | Not enough data | 
| **Triggers** | 8.0 (96 reviews) | Not enough data | 
| **Commission Calculator** | 7.0 (92 reviews) | Not enough data | 
| **Leaderboards** | 7.7 (92 reviews) | Not enough data | 

#### Personalization

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Profiles** | 8.3 (98 reviews) | Not enough data | 
| **Custom Reports** | 8.1 (97 reviews) | Not enough data | 
| **Dashboards** | 8.5 (101 reviews) | Not enough data | 
| **Goal Setting** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Integration** | 8.3 (94 reviews) | Not enough data | 
| **Employee Structure** | 8.1 (92 reviews) | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.6/10 | 109 |
| **Odoo CRM** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (13 reviews) | Not enough data | 
| **Decision Making** | 7.3 (13 reviews) | Not enough data | 

#### Analytics

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Open Rates** | 8.0 (95 reviews) | Not enough data | 
| **Link Activity** | Feature Not Available | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Email Platform Integration** | 8.3 (101 reviews) | Not enough data | 
| **Email Scheduling** | 8.0 (96 reviews) | Not enough data | 
| **Notifications** | 8.3 (100 reviews) | Not enough data | 
| **Email Categorization** | 8.0 (93 reviews) | Not enough data | 
| **Templates** | 8.1 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 155 |
| **Odoo CRM** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Data Sourcing** | 7.8 (121 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.3 (120 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (114 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.3 (115 reviews) | Not enough data | 
| **Data Segmentation** | 8.2 (116 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Lead Scoring** | 7.7 (123 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.7 (122 reviews) | Not enough data | 
| **Risk Analysis** | 7.3 (118 reviews) | Not enough data | 
| **Live Forecasting** | 7.8 (125 reviews) | Not enough data | 

#### Sales Management

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (132 reviews) | Not enough data | 
| **Sales Gamification** | 7.6 (124 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.0 (123 reviews) | Not enough data | 
| **Activity Tracking** | 8.3 (128 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.5/10 | 69 |
| **Odoo CRM** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Calling

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Record Calls** | 7.0 (55 reviews) | Not enough data | 
| **Generate Location** | 6.8 (54 reviews) | Not enough data | 
| **Call Types** | 7.3 (55 reviews) | Not enough data | 
| **Click-to-Call** | 7.3 (54 reviews) | Not enough data | 
| **Auto Dialer** | 6.7 (9 reviews) | Not enough data | 

#### Contacts

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Personalization** | 8.2 (59 reviews) | Not enough data | 
| **Information Locater** | 7.8 (56 reviews) | Not enough data | 
| **Record Prospect Data** | 8.1 (58 reviews) | Not enough data | 

#### Insights

| Feature | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Notes** | 8.3 (55 reviews) | Not enough data | 
| **Daily Summary** | 8.2 (56 reviews) | Not enough data | 
| **Automated Voicemails** | 6.5 (54 reviews) | Not enough data | 
| **Automated Emails** | 7.6 (59 reviews) | Not enough data | 
| **Sorts Prospects** | 7.8 (54 reviews) | Not enough data | 
| **Automated Note Taking** | 7.2 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Bigin by Zoho CRM (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Bigin by Zoho CRM | Odoo CRM | 
|---|---|---|
| **Small-Business** | 90.5% | 67.8% | 
| **Mid-Market** | 8.3% | 27.3% | 
| **Enterprise** | 1.2% | 4.9% | 

### By Industry

#### Bigin by Zoho CRM

- **Information Technology and Services:** 10.2%
- **Marketing and Advertising:** 10.1%
- **Computer Software:** 5.9%
- **Consulting:** 5.4%
- **Real Estate:** 4.6%
- **Education Management:** 4.3%
- **Financial Services:** 4.2%
- **Construction:** 2.9%
- **Accounting:** 2.8%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 47.3%

#### Odoo CRM

- **Information Technology and Services:** 14.0%
- **Computer Software:** 9.0%
- **Construction:** 5.1%
- **Marketing and Advertising:** 3.9%
- **Computer & Network Security:** 3.4%
- **Consulting:** 2.8%
- **Wholesale:** 2.8%
- **Retail:** 2.8%
- **Accounting:** 2.2%
- **Education Management:** 2.2%
- **Other:** 51.7%

---
## Alternatives

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1353 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2051 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14729 reviews)

### Alternatives to Odoo CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (648 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews)
- [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) — 4.2/5 stars (104 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)

---
## Top Discussions

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

### Odoo CRM

- Title: [Is Odoo free to use?](https://www.g2.com/discussions/odoo-crm-is-odoo-free-to-use) — 3 comments
  > **Top comment:** "ODOO CRM is part of the ODOO software suite, which is an open-source software. This means that the source code is available for anyone to view and modify,..."
- Title: [What is Odoo CRM used for?](https://www.g2.com/discussions/what-is-odoo-crm-used-for) — 1 comment
  > **Top comment:** "Control sales activities, inventory, billing, and marketing"
- Title: [What is CRM in Odoo?](https://www.g2.com/discussions/what-is-crm-in-odoo) — 1 comment
  > **Top comment:** "I work with Odoo CRM as a programmer and as developer. We have a dialogue with the client, looking for their needs and we provide the service, including..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigin-by-zoho-crm-vs-odoo-crm)