# Bigin by Zoho CRM vs NetSuite Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bigin by Zoho CRM excels in **ease of use** , with many users appreciating its **clean and intuitive interface**. This simplicity makes it particularly appealing for small and medium-sized businesses, as it provides essential sales and customer management features without overwhelming users.
- **Users say** that NetSuite offers a robust **customization** capability, allowing for detailed reporting and granular control over roles and permissions. However, some users have noted that this complexity can lead to a steeper learning curve compared to Bigin.
- **Reviewers mention** that Bigin's **quick setup** process is a significant advantage, with many finding it beginner-friendly and cost-effective. In contrast, NetSuite's implementation can be more challenging, with users highlighting the need for more extensive configuration.
- **According to verified reviews** , Bigin by Zoho CRM shines in **customer support** , receiving high marks for its responsiveness and helpfulness. Users appreciate the support resources available, while NetSuite's support has received mixed feedback, with some users wishing for more comprehensive assistance.
- **G2 reviewers report** that NetSuite is strong in **integration capabilities** , allowing for seamless connections with other applications. Users have praised its ability to integrate well with various tools, which enhances its functionality, although this can add to the complexity of the system.
- **Users say** that Bigin's **affordability** is a key selling point, especially for small businesses, as it offers a free tier. In contrast, NetSuite does not provide a free option, which may be a barrier for smaller organizations looking to adopt a CRM solution.



| | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 845 | 4,856 | 
| **Largest Market Segment** | Small-Business (90.4% of reviews) | Mid-Market (57.7% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### Bigin by Zoho CRM

Pros:
- Ease of Use (256 reviews)
- Simple (133 reviews)

Cons:
- Missing Features (91 reviews)
- Limited Features (75 reviews)

### NetSuite

Pros:
- Ease of Use (521 reviews)
- Customizability (342 reviews)

Cons:
- Learning Curve (354 reviews)
- Improvement Needed (306 reviews)

---
## Ratings Comparison
| Rating | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
  | **Meets Requirements** | 8.6 (762 reviews) | 8.1 (3629 reviews) | 
  | **Ease of Use** | 9.1 (781 reviews) | 7.5 (4092 reviews) | 
  | **Ease of Setup** | 8.8 (675 reviews) | 6.5 (2765 reviews) | 
  | **Ease of Admin** | 8.8 (454 reviews) | 7.4 (1932 reviews) | 
  | **Quality of Support** | 8.5 (687 reviews) | 7.0 (3377 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (430 reviews) | 7.4 (1920 reviews) | 
  | **Product Direction (% positive)** | 9.4 (742 reviews) | 7.7 (3518 reviews) | 

---
## Pricing

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Single user

Key Features:
- Single Pipeline
- 500 Records
- Contacts, Products, and Activity Management

[Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

### NetSuite

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 656 |
| **NetSuite** | 7.1/10 | 801 |

#### Sales Force Automation

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Contact & Account Management** | 8.8 (501 reviews) | 7.6 (545 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 6.9 (414 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (528 reviews) | 7.2 (509 reviews) | 
| **Task / Activity Management** | 8.7 (478 reviews) | 7.2 (515 reviews) | 
| **Territory & Quota Management** | Feature Not Available | 6.7 (414 reviews) | 
| **Desktop Integration** | 8.2 (418 reviews) | 7.0 (452 reviews) | 
| **Product & Price List Management** | 8.2 (407 reviews) | 7.4 (473 reviews) | 
| **Quote & Order Management** | 7.9 (369 reviews) | 7.7 (491 reviews) | 
| **Customer Contract Management** | Feature Not Available | 7.2 (450 reviews) | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Email Marketing** | 8.0 (400 reviews) | 6.5 (410 reviews) | 
| **Campaign Management** | 7.9 (386 reviews) | 6.6 (413 reviews) | 
| **Lead Management** | 8.6 (457 reviews) | 7.0 (448 reviews) | 
| **Marketing ROI Analytics** | 7.6 (376 reviews) | 6.6 (389 reviews) | 

#### Customer Support

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Case Management** | 8.0 (390 reviews) | 7.3 (478 reviews) | 
| **Customer Support Portal** | 7.9 (383 reviews) | 6.8 (441 reviews) | 
| **Knowledge Base** | 8.0 (375 reviews) | 7.0 (454 reviews) | 
| **Call Center Features** | 7.6 (375 reviews) | 6.4 (405 reviews) | 
| **Support Analytics** | 8.0 (363 reviews) | 7.0 (424 reviews) | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Reporting** | 8.2 (369 reviews) | 7.7 (551 reviews) | 
| **Dashboards** | 8.4 (394 reviews) | 7.7 (554 reviews) | 
| **Forecasting** | 7.9 (331 reviews) | 7.0 (443 reviews) | 

#### Mobile & Social

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Social Collaboration Features** | 7.7 (342 reviews) | Feature Not Available | 
| **Social Network Integration** | 7.4 (345 reviews) | Feature Not Available | 
| **Mobile User Support** | 8.2 (355 reviews) | 6.3 (392 reviews) | 

#### Platform

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Customization** | 8.2 (429 reviews) | 8.0 (559 reviews) | 
| **Workflow Capability** | 8.4 (434 reviews) | 7.7 (538 reviews) | 
| **User, Role, and Access Management** | 8.6 (407 reviews) | 8.0 (570 reviews) | 
| **Internationalization** | 8.0 (368 reviews) | 7.5 (430 reviews) | 
| **Sandbox / Test Environments** | Feature Not Available | 7.9 (519 reviews) | 
| **Document & Content Mgmt.** | 8.0 (320 reviews) | 7.4 (495 reviews) | 
| **Performance and Reliability** | 8.9 (405 reviews) | 7.9 (550 reviews) | 
| **Output Document Generation** | Feature Not Available | 7.5 (508 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (346 reviews) | 7.8 (535 reviews) | 
| **Integration APIs** | 8.0 (346 reviews) | 7.3 (480 reviews) | 
| **Breadth of Partner Applications** | 7.9 (327 reviews) | 7.3 (424 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 6.8 (115 reviews) | 

#### Agentic AI - CRM

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (69 reviews) | 7.0 (33 reviews) | 
| **Multi-step Planning** | 7.7 (69 reviews) | 7.0 (33 reviews) | 
| **Cross-system Integration** | 7.8 (73 reviews) | 7.1 (32 reviews) | 
| **Adaptive Learning** | 7.5 (68 reviews) | 7.0 (33 reviews) | 
| **Natural Language Interaction** | 7.1 (69 reviews) | 7.1 (33 reviews) | 
| **Proactive Assistance** | 7.6 (69 reviews) | 7.1 (33 reviews) | 
| **Decision Making** | 7.7 (71 reviews) | 7.0 (33 reviews) | 

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.6/10 | 302 |

#### Core HR

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Organization Management** | Not enough data | 7.9 (86 reviews) | 
| **Time, Attendance, and PTO** | Not enough data | 7.2 (86 reviews) | 
| **Expense Management** | Not enough data | 7.6 (92 reviews) | 
| **Salary Structures** | Not enough data | 7.1 (76 reviews) | 
| **Compliance** | Not enough data | 7.6 (73 reviews) | 
| **Benefits Administration** | Not enough data | 7.2 (70 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.9 (16 reviews) | 

#### Platform

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Customization ** | Not enough data | 8.0 (232 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (203 reviews) | 
| **Internationalization** | Not enough data | 7.3 (157 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (234 reviews) | 
| **Dashboards** | Not enough data | 7.9 (221 reviews) | 

### Accounting

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.0/10 | 2120 |

#### General Ledger

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Journal Entries** | Not enough data | 8.3 (1854 reviews) ✓ Verified | 
| **Tags / Dimensions** | Not enough data | 7.5 (1547 reviews) ✓ Verified | 
| **Audit Trail** | Not enough data | 8.2 (1760 reviews) ✓ Verified | 

#### Accounts Receivable

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Invoice Customization** | Not enough data | 7.8 (1721 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 7.2 (1483 reviews) ✓ Verified | 
| **Collections Automation** | Not enough data | 6.8 (1349 reviews) ✓ Verified | 

#### Accounts Payable

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AP Automation** | Not enough data | 7.4 (1513 reviews) ✓ Verified | 
| **Payment Processing** | Not enough data | 7.6 (1624 reviews) ✓ Verified | 
| **Purchase Orders** | Not enough data | 7.7 (1616 reviews) ✓ Verified | 

#### Other Functionality

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Inventory Tracking / Ordering** | Not enough data | 7.3 (1375 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | Not enough data | 7.1 (1344 reviews) ✓ Verified | 
| **Inventory Reporting** | Not enough data | 7.1 (1345 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | Not enough data | 7.4 (1410 reviews) ✓ Verified | 
| **Recognition Rules** | Not enough data | 7.2 (1338 reviews) ✓ Verified | 
| **Reconciliations** | Not enough data | 7.5 (1563 reviews) ✓ Verified | 
| **Payroll** | Not enough data | 6.3 (1038 reviews) ✓ Verified | 
| **Time and Expense** | Not enough data | 6.7 (1161 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Financial Statements** | Not enough data | 8.0 (1728 reviews) ✓ Verified | 
| **Custom Reporting** | Not enough data | 7.7 (1744 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | Not enough data | 6.9 (1384 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 7.6 (1680 reviews) ✓ Verified | 

#### Platform

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Customization** | Not enough data | 7.7 (1651 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 7.6 (1534 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 7.9 (1663 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.2 (1217 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 7.8 (1632 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.5 (1477 reviews) ✓ Verified | 

#### Integration

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Data Import and Export Tools** | Not enough data | 7.8 (1660 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.3 (1421 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.3 (1308 reviews) ✓ Verified | 

#### Cash Flow

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Track Cash Flow** | Not enough data | 7.2 (886 reviews) ✓ Verified | 
| **Income and Expenses** | Not enough data | 7.8 (973 reviews) ✓ Verified | 
| **File Exports** | Not enough data | 7.9 (983 reviews) ✓ Verified | 

#### Budgeting & Forecasting

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Budgeting / Forecasting** | Not enough data | 6.9 (1384 reviews) ✓ Verified | 
| **Data Import** | Not enough data | 7.6 (978 reviews) ✓ Verified | 
| **Versioning** | Not enough data | 6.8 (812 reviews) ✓ Verified | 
| **Historical Data** | Not enough data | 7.5 (955 reviews) ✓ Verified | 

#### Revenue

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Revenue Types** | Not enough data | 7.5 (896 reviews) ✓ Verified | 
| **Revenue Allocation** | Not enough data | 7.4 (866 reviews) ✓ Verified | 
| **Scheduling** | Not enough data | 6.9 (781 reviews) | 

#### Payroll

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Direct Deposit** | Not enough data | 6.6 (788 reviews) ✓ Verified | 
| **Check/W-2 Printing** | Not enough data | 6.5 (790 reviews) | 
| **Tax Calculation** | Not enough data | 6.5 (811 reviews) ✓ Verified | 
| **Reporting and Dashboards** | Not enough data | 7.3 (944 reviews) ✓ Verified | 

#### AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Data Extraction** | Not enough data | 5.8 (307 reviews) | 
| **Invoice Processing** | Not enough data | 6.0 (306 reviews) | 
| **Expense Management** | Not enough data | 6.0 (310 reviews) | 
| **Fraud Detection** | Not enough data | 5.7 (303 reviews) | 
| **Tax Compliance** | Not enough data | 5.8 (313 reviews) | 
| **Support Chatbots** | Not enough data | 5.4 (305 reviews) | 
| **Bank Reconciliations** | Not enough data | 6.2 (329 reviews) | 
| **Report Generation** | Not enough data | 6.2 (311 reviews) | 
| **Customizable Alerts** | Not enough data | 6.1 (315 reviews) | 
| **Predictive Analytics** | Not enough data | 5.8 (304 reviews) | 

#### Mobile Applications - Accounting

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Cloud Integration** | Not enough data | 6.2 (226 reviews) | 
| **Notifications** | Not enough data | 6.1 (226 reviews) | 
| **UI** | Not enough data | 6.0 (231 reviews) | 
| **Offline** | Not enough data | 5.2 (224 reviews) | 
| **Expense Tracking** | Not enough data | 6.2 (225 reviews) | 
| **Invoice Management** | Not enough data | 6.6 (232 reviews) | 

#### Agentic AI - Accounting

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.6 (97 reviews) | 

### Nonprofit Accounting

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.7/10 | 2064 |

#### General Ledger

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Journal Entries** | Not enough data | 8.3 (1854 reviews) ✓ Verified | 
| **Tags / Dimensions** | Not enough data | 7.5 (1547 reviews) ✓ Verified | 
| **Audit Trail** | Not enough data | 8.2 (1760 reviews) ✓ Verified | 

#### Accounts Receivable

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Invoice Customization** | Not enough data | 7.8 (1721 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 7.2 (1483 reviews) ✓ Verified | 
| **Collections Automation** | Not enough data | 6.8 (1349 reviews) ✓ Verified | 

#### Accounts Payable

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AP Automation** | Not enough data | 7.4 (1513 reviews) ✓ Verified | 
| **Payment Processing** | Not enough data | 7.6 (1624 reviews) ✓ Verified | 
| **Purchase Orders** | Not enough data | 7.7 (1616 reviews) ✓ Verified | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 191 |
| **NetSuite** | N/A | N/A |

#### Integrated Workflows

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Task Management** | 8.6 (166 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.3 (171 reviews) | Not enough data | 
| **Calls and Voice** | 7.7 (148 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.0 (140 reviews) | Not enough data | 
| **CRM Integration** | 8.7 (160 reviews) | Not enough data | 
| **Calendar** | 8.2 (171 reviews) | Not enough data | 
| **Shared Records** | 8.4 (154 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Content Management** | 8.0 (144 reviews) | Not enough data | 
| **Workflow Management** | 8.5 (156 reviews) | Not enough data | 
| **Workflow Performance** | 8.4 (143 reviews) | Not enough data | 
| **Sales Coaching and Insights** | Feature Not Available | Not enough data | 
| **Gamification** | 7.0 (137 reviews) | Not enough data | 

#### AI and Automation

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Lead Prioritization** | 8.1 (146 reviews) | Not enough data | 
| **Lead Scoring** | 7.8 (142 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.3 (139 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.4 (142 reviews) | Not enough data | 
| **Machine Learning** | 6.7 (140 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (22 reviews) | Not enough data | 
| **Decision Making** | 8.1 (24 reviews) | Not enough data | 

### Subscription Billing

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 6.8/10 | 112 |

#### Billing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Automation** | Not enough data | 7.7 (93 reviews) | 
| **Consolidation** | Not enough data | 7.7 (92 reviews) | 
| **Adjustments** | Not enough data | 7.4 (91 reviews) | 
| **Blacklisting** | Not enough data | 6.2 (75 reviews) | 

#### Dunning

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Collections** | Not enough data | 7.4 (82 reviews) | 
| **Dispute Management** | Not enough data | 6.6 (71 reviews) | 
| **Escalation** | Not enough data | 6.6 (71 reviews) | 

#### Performance

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Packages** | Not enough data | 7.0 (76 reviews) | 
| **Discounts** | Not enough data | 6.5 (85 reviews) | 
| **Plan Changes** | Not enough data | 6.4 (78 reviews) | 

#### Reporting

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Dimensions** | Not enough data | 6.7 (65 reviews) | 
| **Deferred Revenue** | Not enough data | 7.3 (74 reviews) | 
| **Revenue Recognition** | Not enough data | 7.6 (78 reviews) | 

#### Agentic AI - Subscription Billing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 6.3 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 6.5 (9 reviews) | 

### Revenue Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.2/10 | 390 |

#### Revenue Recognition

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Revenue Types** | Not enough data | 7.8 (339 reviews) | 
| **Revenue Allocation** | Not enough data | 7.6 (312 reviews) | 
| **Reclassification** | Not enough data | 7.6 (295 reviews) | 
| **Compliance** | Not enough data | 7.7 (290 reviews) | 
| **Scheduling** | Not enough data | 7.3 (285 reviews) | 

#### Revenue Performance

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Customer Performance** | Not enough data | 7.3 (298 reviews) | 
| **Contract Performance** | Not enough data | 7.1 (265 reviews) | 
| **Revenue KPIs** | Not enough data | 7.5 (301 reviews) | 
| **Pricing & Discounting** | Not enough data | 7.0 (297 reviews) | 
| **Offering** | Not enough data | 6.9 (258 reviews) | 

#### Revenue Optimization 

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Forecasting** | Not enough data | 7.1 (286 reviews) | 
| **Promotion Programs** | Not enough data | 6.5 (249 reviews) | 
| **Pricing Optimization** | Not enough data | 6.8 (249 reviews) | 
| **Re-evaluation** | Not enough data | 6.9 (251 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **ERP and Accounting** | Not enough data | 8.0 (318 reviews) | 
| **Sales and Marketing** | Not enough data | 6.8 (270 reviews) | 
| **Quote-to-Cash** | Not enough data | 7.0 (260 reviews) | 
| **APIs** | Not enough data | 7.3 (270 reviews) | 

### Discrete ERP

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.3/10 | 92 |

#### Accounting

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 8.6 (80 reviews) ✓ Verified | 
| **AP Automation** | Not enough data | 7.7 (72 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 7.4 (69 reviews) ✓ Verified | 
| **Journal Entries** | Not enough data | 8.3 (74 reviews) ✓ Verified | 
| **Tags & Dimensions** | Not enough data | 7.7 (59 reviews) ✓ Verified | 
| **Cash Management** | Not enough data | 7.5 (60 reviews) ✓ Verified | 
| **Payment Batches** | Not enough data | 7.7 (53 reviews) ✓ Verified | 
| **Payments Scheduling** | Not enough data | 7.9 (52 reviews) ✓ Verified | 
| **Payment Settlements** | Not enough data | 7.4 (51 reviews) ✓ Verified | 
| **Payment Methods** | Not enough data | 7.8 (59 reviews) ✓ Verified | 

#### Inventory & Warehouse

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 7.6 (69 reviews) ✓ Verified | 
| **Inventory Costing** | Not enough data | 7.3 (66 reviews) ✓ Verified | 
| **Product Master** | Not enough data | 7.8 (58 reviews) ✓ Verified | 
| **Inventory Forecasting** | Not enough data | 7.5 (58 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 7.8 (63 reviews) ✓ Verified | 

#### Purchasing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Demand** | Not enough data | 7.4 (55 reviews) ✓ Verified | 
| **Purchase Orders** | Not enough data | 8.3 (68 reviews) ✓ Verified | 
| **In Transit** | Not enough data | 7.5 (54 reviews) ✓ Verified | 
| **Receiving** | Not enough data | 7.9 (63 reviews) ✓ Verified | 

#### Sales & Marketing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Customer Master** | Not enough data | 7.7 (56 reviews) ✓ Verified | 
| **ATP** | Not enough data | 7.2 (43 reviews) ✓ Verified | 
| **Order History** | Not enough data | 7.9 (60 reviews) ✓ Verified | 
| **Returns** | Not enough data | 7.4 (56 reviews) ✓ Verified | 
| **Credit Limits** | Not enough data | 7.9 (57 reviews) ✓ Verified | 
| **Pricing & Discounts** | Not enough data | 7.2 (58 reviews) ✓ Verified | 

#### Manufacturing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **WIP** | Not enough data | 7.1 (41 reviews) ✓ Verified | 
| **Work Orders** | Not enough data | 7.5 (46 reviews) ✓ Verified | 
| **MRP** | Not enough data | 7.3 (44 reviews) ✓ Verified | 
| **BOM** | Not enough data | 7.6 (47 reviews) ✓ Verified | 
| **MPS** | Not enough data | 7.1 (40 reviews) ✓ Verified | 
| **Shop Floor** | Not enough data | 7.2 (37 reviews) ✓ Verified | 

#### Quality Management

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Inspections** | Not enough data | 6.8 (39 reviews) ✓ Verified | 
| **Rework** | Not enough data | 7.1 (37 reviews) ✓ Verified | 
| **Waste** | Not enough data | 6.9 (39 reviews) ✓ Verified | 
| **Defects** | Not enough data | 6.7 (39 reviews) ✓ Verified | 

#### Distribution

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Picking & Packing** | Not enough data | 7.3 (51 reviews) ✓ Verified | 
| **Shipping** | Not enough data | 7.4 (51 reviews) ✓ Verified | 
| **Tracking** | Not enough data | 7.5 (48 reviews) ✓ Verified | 

#### HR

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Payroll** | Not enough data | 7.0 (37 reviews) ✓ Verified | 
| **Workforce Management** | Not enough data | 7.2 (38 reviews) ✓ Verified | 
| **Time & Attendance** | Not enough data | 6.9 (34 reviews) ✓ Verified | 

#### Generative AI 

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.4 (9 reviews) | 
| **AI Text Summarization** | Not enough data | 5.6 (9 reviews) | 

#### Agentic AI - Discrete ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Distribution ERP

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.3/10 | 223 |

#### Accounting 

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 8.1 (186 reviews) ✓ Verified | 
| **AP Automation** | Not enough data | 7.4 (159 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 7.3 (159 reviews) ✓ Verified | 
| **Journal Entries** | Not enough data | 8.0 (178 reviews) ✓ Verified | 
| **Tags & Dimensions** | Not enough data | 7.4 (151 reviews) ✓ Verified | 
| **Cash Management** | Not enough data | 7.4 (157 reviews) ✓ Verified | 
| **Payment Batches** | Not enough data | 7.2 (140 reviews) ✓ Verified | 
| **Payments Scheduling** | Not enough data | 7.4 (146 reviews) ✓ Verified | 
| **Payment Settlements** | Not enough data | 7.3 (138 reviews) ✓ Verified | 
| **Payment Methods** | Not enough data | 7.6 (152 reviews) ✓ Verified | 

#### Inventory

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Inventory Tracking** | Not enough data | 7.7 (187 reviews) ✓ Verified | 
| **Inventory Costing** | Not enough data | 7.6 (177 reviews) ✓ Verified | 
| **Product Master** | Not enough data | 7.6 (171 reviews) ✓ Verified | 
| **Inventory Forecasting** | Not enough data | 7.1 (155 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 7.4 (164 reviews) ✓ Verified | 

#### Warehousing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Locations** | Not enough data | 7.9 (182 reviews) ✓ Verified | 
| **Multi-Warehouse** | Not enough data | 7.5 (163 reviews) ✓ Verified | 
| **Third-Party** | Not enough data | 7.3 (141 reviews) ✓ Verified | 

#### Purchasing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Demand** | Not enough data | 7.2 (146 reviews) ✓ Verified | 
| **Purchase Orders** | Not enough data | 8.4 (191 reviews) ✓ Verified | 
| **In Transit** | Not enough data | 7.5 (164 reviews) ✓ Verified | 
| **Receiving** | Not enough data | 8.0 (181 reviews) ✓ Verified | 

#### Sales & Marketing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Customer Master** | Not enough data | 7.8 (158 reviews) ✓ Verified | 
| **ATP** | Not enough data | 7.2 (128 reviews) ✓ Verified | 
| **Order History** | Not enough data | 8.1 (180 reviews) ✓ Verified | 
| **Returns** | Not enough data | 7.5 (179 reviews) ✓ Verified | 
| **Credit Limits** | Not enough data | 7.5 (165 reviews) ✓ Verified | 
| **Pricing & Discounts** | Not enough data | 7.3 (175 reviews) ✓ Verified | 

#### Assembly

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **BOM** | Not enough data | 7.1 (149 reviews) ✓ Verified | 
| **Kitting** | Not enough data | 6.6 (134 reviews) ✓ Verified | 
| **Disassembly** | Not enough data | 6.7 (125 reviews) ✓ Verified | 

#### Logistics 

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Picking & Packing** | Not enough data | 7.6 (165 reviews) ✓ Verified | 
| **Packaging** | Not enough data | 7.3 (146 reviews) ✓ Verified | 
| **Shipping** | Not enough data | 7.7 (166 reviews) ✓ Verified | 
| **Routing** | Not enough data | 7.0 (135 reviews) ✓ Verified | 
| **Tracking** | Not enough data | 7.5 (146 reviews) ✓ Verified | 

#### HR

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Payroll** | Not enough data | 6.6 (110 reviews) ✓ Verified | 
| **Workforce Management** | Not enough data | 7.0 (105 reviews) ✓ Verified | 
| **Time & Attendance** | Not enough data | 6.5 (104 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.1 (40 reviews) | 
| **AI Text Summarization** | Not enough data | 6.1 (40 reviews) | 

#### Agentic AI - Distribution ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (12 reviews) | 

### ERP Systems

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.0/10 | 1112 |

#### Accounting

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AP Automation** | Not enough data | 7.4 (622 reviews) ✓ Verified | 
| **AR Automation** | Not enough data | 7.3 (609 reviews) ✓ Verified | 
| **Audit Trail** | Not enough data | 8.0 (666 reviews) ✓ Verified | 
| **Budgeting / Forecasting** | Not enough data | 7.0 (609 reviews) ✓ Verified | 
| **Collections Automation** | Not enough data | 7.0 (565 reviews) ✓ Verified | 
| **Financial Statements** | Not enough data | 8.1 (721 reviews) ✓ Verified | 
| **Invoice Customization** | Not enough data | 7.8 (657 reviews) ✓ Verified | 
| **Journal Entries** | Not enough data | 8.1 (667 reviews) ✓ Verified | 
| **Monitor Cash Positions** | Not enough data | 7.4 (582 reviews) ✓ Verified | 
| **Multi-Entity / Consolidation** | Not enough data | 7.6 (625 reviews) ✓ Verified | 
| **Payment Processing** | Not enough data | 7.6 (622 reviews) ✓ Verified | 
| **Recognition Rules** | Not enough data | 7.3 (560 reviews) ✓ Verified | 
| **Reconciliations** | Not enough data | 7.5 (621 reviews) ✓ Verified | 
| **Tags / Dimensions** | Not enough data | 7.4 (543 reviews) ✓ Verified | 
| **Payments Scheduling** | Not enough data | 7.4 (506 reviews) ✓ Verified | 
| **Payment Batches** | Not enough data | 7.4 (511 reviews) ✓ Verified | 
| **Payment Settlements ** | Not enough data | 7.2 (522 reviews) ✓ Verified | 
| **Payment Methods** | Not enough data | 7.6 (560 reviews) ✓ Verified | 

#### Back Office

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Allocation** | Not enough data | 7.3 (566 reviews) ✓ Verified | 
| **Asset Register** | Not enough data | 7.2 (531 reviews) ✓ Verified | 
| **Lean Management** | Not enough data | 6.8 (465 reviews) ✓ Verified | 
| **Maintenance** | Not enough data | 7.1 (512 reviews) ✓ Verified | 
| **Organization Management** | Not enough data | 7.3 (526 reviews) ✓ Verified | 
| **Payroll** | Not enough data | 6.6 (460 reviews) ✓ Verified | 
| **Portfolio Mix** | Not enough data | 6.6 (442 reviews) ✓ Verified | 
| **Purchase Orders** | Not enough data | 7.9 (651 reviews) ✓ Verified | 
| **Requisition** | Not enough data | 7.1 (504 reviews) ✓ Verified | 
| **Shift Scheduling** | Not enough data | 6.4 (423 reviews) ✓ Verified | 
| **Sourcing** | Not enough data | 6.8 (464 reviews) ✓ Verified | 
| **Status** | Not enough data | 7.2 (492 reviews) ✓ Verified | 
| **Time & Attendance Tracking** | Not enough data | 6.5 (446 reviews) ✓ Verified | 
| **Warranty Management** | Not enough data | 6.3 (432 reviews) ✓ Verified | 

#### Front Office

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **ATP** | Not enough data | 6.6 (448 reviews) ✓ Verified | 
| **Checkout Process** | Not enough data | 6.5 (451 reviews) ✓ Verified | 
| **Configuration Rules** | Not enough data | 6.8 (466 reviews) ✓ Verified | 
| **Contact & Account Management** | Not enough data | 7.1 (516 reviews) ✓ Verified | 
| **Customer Portal** | Not enough data | 6.6 (460 reviews) ✓ Verified | 
| **Field Service Booking** | Not enough data | 6.3 (411 reviews) ✓ Verified | 
| **Field Service Dispatch** | Not enough data | 6.2 (428 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 6.9 (507 reviews) ✓ Verified | 
| **Product Catalog** | Not enough data | 6.7 (470 reviews) ✓ Verified | 
| **Promotions and Discounts** | Not enough data | 6.7 (475 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.1 (524 reviews) ✓ Verified | 
| **Returns / Refunds** | Not enough data | 6.9 (519 reviews) ✓ Verified | 
| **Storefront Design Tools** | Not enough data | 6.1 (409 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 6.4 (427 reviews) ✓ Verified | 
| **Tickets** | Not enough data | 6.4 (432 reviews) ✓ Verified | 
| **Visual Configuration** | Not enough data | 6.6 (450 reviews) ✓ Verified | 

#### Integration

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Breadth of Partner Applications** | Not enough data | 7.2 (560 reviews) ✓ Verified | 
| **Data Import and Export Tools** | Not enough data | 7.7 (607 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.4 (554 reviews) ✓ Verified | 

#### Logistics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Centralized Inventory Database** | Not enough data | 7.4 (556 reviews) ✓ Verified | 
| **In Transit** | Not enough data | 6.8 (480 reviews) ✓ Verified | 
| **Inventory Forecasting** | Not enough data | 6.7 (486 reviews) ✓ Verified | 
| **Inventory Pricing and Costing** | Not enough data | 7.0 (521 reviews) ✓ Verified | 
| **Inventory Reporting** | Not enough data | 7.2 (548 reviews) ✓ Verified | 
| **Inventory Tracking / Ordering** | Not enough data | 7.2 (555 reviews) ✓ Verified | 
| **Picking Methods** | Not enough data | 6.9 (469 reviews) ✓ Verified | 
| **Picking Planning** | Not enough data | 6.8 (464 reviews) ✓ Verified | 
| **Receiving** | Not enough data | 7.3 (518 reviews) ✓ Verified | 
| **Shipping Options** | Not enough data | 7.0 (484 reviews) ✓ Verified | 

#### Platform

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Customization** | Not enough data | 7.8 (692 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.2 (490 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.3 (526 reviews) | 
| **Performance and Reliability** | Not enough data | 7.5 (648 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.0 (618 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 7.7 (603 reviews) ✓ Verified | 

#### Production

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **BOM** | Not enough data | 7.1 (455 reviews) ✓ Verified | 
| **Defects** | Not enough data | 6.4 (427 reviews) ✓ Verified | 
| **Identify Demand** | Not enough data | 6.6 (435 reviews) ✓ Verified | 
| **Inspections** | Not enough data | 6.5 (407 reviews) ✓ Verified | 
| **Manage Resources** | Not enough data | 6.7 (418 reviews) ✓ Verified | 
| **MPS** | Not enough data | 6.5 (397 reviews) ✓ Verified | 
| **MRP** | Not enough data | 6.5 (426 reviews) ✓ Verified | 
| **Production Plans** | Not enough data | 6.6 (411 reviews) ✓ Verified | 
| **Rework** | Not enough data | 6.5 (396 reviews) ✓ Verified | 
| **Shop Floor** | Not enough data | 6.3 (388 reviews) ✓ Verified | 
| **Waste** | Not enough data | 6.4 (395 reviews) ✓ Verified | 
| **WIP** | Not enough data | 6.6 (423 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Custom Reporting** | Not enough data | 7.7 (671 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 7.7 (606 reviews) ✓ Verified | 
| **Integration** | Not enough data | 7.6 (541 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.9 (260 reviews) | 
| **AI Text Summarization** | Not enough data | 5.8 (257 reviews) | 

#### Agentic AI - ERP Systems

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Decision Making** | Not enough data | 5.9 (120 reviews) | 

### Project-Based ERP

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.6/10 | 169 |

#### Accounting

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Chart of Accounts** | Not enough data | 8.5 (131 reviews) | 
| **AP Automation** | Not enough data | 7.7 (121 reviews) | 
| **AR Automation** | Not enough data | 7.7 (122 reviews) | 
| **Journal Entries** | Not enough data | 8.4 (129 reviews) | 
| **Tags & Dimensions** | Not enough data | 7.9 (114 reviews) | 
| **Cash Management** | Not enough data | 8.0 (114 reviews) | 
| **Project Accounting** | Not enough data | 7.8 (120 reviews) | 
| **Fixed Assets** | Not enough data | 7.8 (118 reviews) | 
| **Payment Batches** | Not enough data | 7.8 (123 reviews) | 
| **Payments Scheduling** | Not enough data | 7.7 (108 reviews) | 
| **Payment Settlements** | Not enough data | 7.6 (116 reviews) | 
| **Payment Methods** | Not enough data | 7.9 (132 reviews) | 

#### Agentic AI - Project-Based ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.3 (21 reviews) | 
| **Decision Making** | Not enough data | 6.8 (21 reviews) | 

#### Project Management

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Project Maps** | Not enough data | 7.5 (102 reviews) | 
| **Baselining / KPIs** | Not enough data | 7.8 (106 reviews) | 
| **Project Budgeting** | Not enough data | 7.6 (110 reviews) | 
| **Workflow** | Not enough data | 7.9 (120 reviews) | 
| **Cost Tracking** | Not enough data | 7.5 (113 reviews) | 
| **Risk Analysis** | Not enough data | 7.2 (100 reviews) | 
| **Resource Management** | Not enough data | 7.4 (104 reviews) | 

#### Sales & Marketing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Customer Master** | Not enough data | 7.9 (114 reviews) | 
| **Order History** | Not enough data | 7.9 (116 reviews) | 
| **Credit Limits** | Not enough data | 8.0 (109 reviews) | 
| **Pricing & Discounts** | Not enough data | 7.6 (117 reviews) | 
| **Proposals** | Not enough data | 7.9 (106 reviews) | 

#### HR

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Payroll** | Not enough data | 7.3 (105 reviews) | 
| **Workforce Management** | Not enough data | 7.7 (103 reviews) | 
| **Time & Attendance** | Not enough data | 7.4 (105 reviews) | 

#### Procurement

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Requisitions** | Not enough data | 7.9 (99 reviews) | 
| **Purchase Orders** | Not enough data | 8.2 (122 reviews) | 
| **Subcontractor Management** | Not enough data | 7.3 (101 reviews) | 
| **Project Procurement** | Not enough data | 7.6 (106 reviews) | 
| **Supplier Management** | Not enough data | 7.6 (106 reviews) | 

#### Content Management

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Document Management** | Not enough data | 7.8 (106 reviews) | 
| **Collaboration** | Not enough data | 7.5 (98 reviews) | 
| **Taxonomy** | Not enough data | 7.4 (92 reviews) | 
| **Contract Creation** | Not enough data | 7.3 (91 reviews) | 
| **Subcontracts** | Not enough data | 7.6 (91 reviews) | 
| **Costs** | Not enough data | 7.7 (99 reviews) | 

#### Analytics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Earned Value** | Not enough data | 7.8 (93 reviews) | 
| **Project Optimization** | Not enough data | 7.7 (99 reviews) | 
| **ROI and Forecasting** | Not enough data | 7.4 (98 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (50 reviews) | 
| **AI Text Summarization** | Not enough data | 6.7 (50 reviews) | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.7/10 | 26 |

#### Administration

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **User Dashboard** | Not enough data | 8.1 (24 reviews) | 
| **Donor Profiles** | Not enough data | 8.0 (19 reviews) | 
| **Reporting** | Not enough data | 7.8 (24 reviews) | 
| **Templates** | Not enough data | 7.2 (23 reviews) | 
| **Customization** | Not enough data | 8.0 (23 reviews) | 

#### Donor Management

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Moves Management** | Not enough data | 7.5 (14 reviews) | 
| **Pledge Tracking** | Not enough data | 7.7 (18 reviews) | 
| **E-Document Storage** | Not enough data | 7.2 (18 reviews) | 
| **Acknowledgments & Communications** | Not enough data | 7.7 (18 reviews) | 

#### Interoperability

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Event Tracking** | Not enough data | 7.9 (16 reviews) | 
| **Gift Tracking** | Not enough data | 7.7 (17 reviews) | 
| **Fund Accounting** | Not enough data | 7.6 (18 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.5/10 | 34 |

#### Constituent Management

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Constituent Profiles** | Not enough data | 8.0 (22 reviews) ✓ Verified | 
| **Online Portal** | Not enough data | 7.3 (21 reviews) ✓ Verified | 
| **Donor Communications** | Not enough data | 7.3 (19 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Email Marketing** | Not enough data | 6.1 (21 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 7.3 (21 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.3 (22 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 6.9 (21 reviews) | 

#### Workflow Automation

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Donor Prospecting** | Not enough data | 6.8 (19 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | 7.4 (22 reviews) ✓ Verified | 
| **Task Delegation** | Not enough data | 6.6 (20 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Reporting** | Not enough data | 8.4 (26 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.0 (27 reviews) ✓ Verified | 
| **Automated Reports** | Not enough data | 8.5 (24 reviews) ✓ Verified | 

#### Integrations

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Accounting** | Not enough data | 8.5 (27 reviews) ✓ Verified | 
| **Fundraising** | Not enough data | 7.5 (17 reviews) ✓ Verified | 
| **Grant Management** | Not enough data | 8.8 (17 reviews) ✓ Verified | 
| **Sales POS** | Not enough data | 7.4 (20 reviews) ✓ Verified | 

#### Agentic AI - Nonprofit CRM

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.3/10 | 734 |

#### Bill Generation

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Templates** | Not enough data | 7.5 (607 reviews) | 
| **Digital Billing** | Not enough data | 7.4 (552 reviews) | 
| **Recurring Billing** | Not enough data | 7.3 (545 reviews) | 

#### Bill Processing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Consolidation** | Not enough data | 7.3 (551 reviews) | 
| **Batch Invoicing** | Not enough data | 7.3 (553 reviews) | 
| **Management** | Not enough data | 7.5 (589 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Accounting** | Not enough data | 8.0 (632 reviews) | 
| **Payments** | Not enough data | 7.7 (612 reviews) | 
| **ERP** | Not enough data | 7.8 (587 reviews) | 

#### Agentic AI - Billing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (69 reviews) | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 7.2/10 | 307 |

#### Headless Commerce

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Decoupling** | Not enough data | 6.8 (78 reviews) | 
| **REST APIs** | Not enough data | 7.2 (85 reviews) | 
| **Data Orchestration** | Not enough data | 7.1 (83 reviews) | 
| **Customization** | Not enough data | 7.2 (101 reviews) | 
| **Extensibility** | Not enough data | 7.3 (88 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (46 reviews) | 
| **AI Text Summarization** | Not enough data | 6.7 (46 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.5 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (18 reviews) | 
| **Decision Making** | Not enough data | 7.7 (18 reviews) | 

#### Merchandising/Marketing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Storefront Design Tools** | Not enough data | 6.3 (216 reviews) | 
| **Product Visualization** | Not enough data | 6.8 (230 reviews) | 
| **Recommendations / Personalization** | Not enough data | 6.7 (224 reviews) | 
| **Promotions and Discounts** | Not enough data | 6.7 (216 reviews) | 
| **Shopping Cart Abandonment** | Not enough data | 6.0 (186 reviews) | 
| **Product Reviews** | Not enough data | 6.6 (196 reviews) | 
| **SEO** | Not enough data | 6.4 (176 reviews) | 

#### Product Catalog

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Content Management** | Not enough data | 7.5 (215 reviews) | 
| **Product Configuration** | Not enough data | 7.4 (205 reviews) | 
| **Product Search and Filtering** | Not enough data | 7.5 (217 reviews) | 
| **Intangible Products** | Not enough data | 7.0 (172 reviews) | 

#### Order Process

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Checkout Process** | Not enough data | 7.4 (217 reviews) | 
| **Shipping Options** | Not enough data | 7.3 (218 reviews) | 
| **Tax Display and Processing** | Not enough data | 7.2 (221 reviews) | 
| **Payment Processing** | Not enough data | 7.7 (225 reviews) | 
| **Order Management** | Not enough data | 8.1 (235 reviews) | 
| **Returns / Refunds** | Not enough data | 7.5 (222 reviews) | 
| **Inventory Management** | Not enough data | 8.1 (226 reviews) | 
| **Multi-Channel Fulfillment** | Not enough data | 7.5 (189 reviews) | 

#### Multi-Channel Support

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Omnichannel** | Not enough data | 7.0 (188 reviews) | 
| **Mobile** | Not enough data | 6.5 (181 reviews) | 
| **Social Commerce** | Not enough data | 6.3 (158 reviews) | 
| **Customer Service** | Not enough data | 7.1 (193 reviews) | 
| **Store Locator** | Not enough data | 6.5 (163 reviews) | 
| **3rd-Party Store Integration** | Not enough data | 6.8 (149 reviews) | 
| **B2B** | Not enough data | 7.3 (184 reviews) | 

#### Platform

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **APIs** | Not enough data | 7.3 (198 reviews) | 
| **Customization** | Not enough data | 7.7 (221 reviews) | 
| **Integrations to Add-on Tools** | Not enough data | 7.3 (204 reviews) | 
| **User Management** | Not enough data | 7.8 (213 reviews) | 
| **Reporting / Analytics** | Not enough data | 7.6 (226 reviews) | 
| **Security** | Not enough data | 8.3 (203 reviews) | 
| **Multi-Site Management** | Not enough data | 7.4 (164 reviews) | 
| **Admin Access Rights** | Not enough data | 8.2 (197 reviews) | 
| **Test-to-Product Migration** | Not enough data | 7.2 (177 reviews) | 
| **Internationalization** | Not enough data | 7.3 (161 reviews) | 
| **Cross Browser Support** | Not enough data | 7.6 (190 reviews) | 
| **Performance and Reliability** | Not enough data | 7.9 (220 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | 6.5/10 | 25 |

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.9 (9 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.1 (9 reviews) | 

#### Before the Job

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Calendar** | Not enough data | 6.4 (22 reviews) | 
| **Dispatch** | Not enough data | 5.9 (21 reviews) | 
| **Roles** | Not enough data | 7.1 (20 reviews) | 
| **Booking** | Not enough data | 6.2 (20 reviews) | 

#### On the Job

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Location** | Not enough data | 6.6 (21 reviews) | 
| **Employee Communication** | Not enough data | 6.3 (20 reviews) | 
| **Behavior Monitoring** | Not enough data | 5.6 (21 reviews) | 
| **Client Notifications** | Not enough data | 6.0 (21 reviews) | 
| **Field Sales** | Not enough data | 6.7 (21 reviews) | 

#### After the Job

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Reports** | Not enough data | 7.5 (23 reviews) | 
| **Analytics** | Not enough data | 7.4 (22 reviews) | 
| **Invoicing** | Not enough data | 7.2 (23 reviews) | 
| **CRM Integrations** | Not enough data | 6.7 (22 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.1/10 | 114 |
| **NetSuite** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (12 reviews) | Not enough data | 

#### Incentives

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Badges** | 7.6 (90 reviews) | Not enough data | 
| **Triggers** | 8.0 (96 reviews) | Not enough data | 
| **Commission Calculator** | 7.0 (92 reviews) | Not enough data | 
| **Leaderboards** | 7.7 (92 reviews) | Not enough data | 

#### Personalization

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Profiles** | 8.3 (98 reviews) | Not enough data | 
| **Custom Reports** | 8.1 (97 reviews) | Not enough data | 
| **Dashboards** | 8.5 (101 reviews) | Not enough data | 
| **Goal Setting** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Integration** | 8.3 (94 reviews) | Not enough data | 
| **Employee Structure** | 8.1 (92 reviews) | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.6/10 | 109 |
| **NetSuite** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (13 reviews) | Not enough data | 
| **Decision Making** | 7.3 (13 reviews) | Not enough data | 

#### Analytics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Open Rates** | 8.0 (95 reviews) | Not enough data | 
| **Link Activity** | Feature Not Available | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Email Platform Integration** | 8.3 (101 reviews) | Not enough data | 
| **Email Scheduling** | 8.0 (96 reviews) | Not enough data | 
| **Notifications** | 8.3 (100 reviews) | Not enough data | 
| **Email Categorization** | 8.0 (93 reviews) | Not enough data | 
| **Templates** | 8.1 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 155 |
| **NetSuite** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Data Sourcing** | 7.8 (121 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.3 (120 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (114 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.3 (115 reviews) | Not enough data | 
| **Data Segmentation** | 8.2 (116 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Lead Scoring** | 7.7 (123 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.7 (122 reviews) | Not enough data | 
| **Risk Analysis** | 7.3 (118 reviews) | Not enough data | 
| **Live Forecasting** | 7.8 (125 reviews) | Not enough data | 

#### Sales Management

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (132 reviews) | Not enough data | 
| **Sales Gamification** | 7.6 (124 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.0 (123 reviews) | Not enough data | 
| **Activity Tracking** | 8.3 (128 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.5/10 | 69 |
| **NetSuite** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Calling

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Record Calls** | 7.0 (55 reviews) | Not enough data | 
| **Generate Location** | 6.8 (54 reviews) | Not enough data | 
| **Call Types** | 7.3 (55 reviews) | Not enough data | 
| **Click-to-Call** | 7.3 (54 reviews) | Not enough data | 
| **Auto Dialer** | 6.7 (9 reviews) | Not enough data | 

#### Contacts

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Personalization** | 8.2 (59 reviews) | Not enough data | 
| **Information Locater** | 7.8 (56 reviews) | Not enough data | 
| **Record Prospect Data** | 8.1 (58 reviews) | Not enough data | 

#### Insights

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Notes** | 8.3 (55 reviews) | Not enough data | 
| **Daily Summary** | 8.2 (56 reviews) | Not enough data | 
| **Automated Voicemails** | 6.5 (54 reviews) | Not enough data | 
| **Automated Emails** | 7.6 (59 reviews) | Not enough data | 
| **Sorts Prospects** | 7.8 (54 reviews) | Not enough data | 
| **Automated Note Taking** | 7.2 (9 reviews) | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Government ERP

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **NetSuite** | N/A | N/A |

#### Financial Management - Government ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Budget Planning & Allocation** | Not enough data | Not enough data | 
| **Grants & Fund Management** | Not enough data | Not enough data | 
| **AI-Driven Fraud Detection** | Not enough data | Not enough data | 

#### Procurement - Government ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **eProcurement Workflow Automation** | Not enough data | Not enough data | 
| **Vendor Performance Scoring** | Not enough data | Not enough data | 
| **AI-Powered Tender Analysis** | Not enough data | Not enough data | 

#### Human Resources - Government ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Workforce Planning** | Not enough data | Not enough data | 
| **Payroll & Compliance** | Not enough data | Not enough data | 

#### Citizen Services - Government ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Case Management** | Not enough data | Not enough data | 
| **Public Service Portals** | Not enough data | Not enough data | 
| **AI-Chatbot for Citizen Support** | Not enough data | Not enough data | 

#### Asset Management - Government ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Asset Tracking** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 

#### Compliance & Audit - Government ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Internal Audit Trail** | Not enough data | Not enough data | 
| **Regulatory Reporting** | Not enough data | Not enough data | 

#### Data & Analytics - Government ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Performance Dashboards** | Not enough data | Not enough data | 
| **Open Data Export** | Not enough data | Not enough data | 

#### AI Capabilities - Government ERP

| Feature | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **AI Predictive Insights** | Not enough data | Not enough data | 
| **AI-Based Risk Scoring** | Not enough data | Not enough data | 
| **AI Predictive Maintenance** | Not enough data | Not enough data | 
| **AI-Based Talent Matching** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Bigin by Zoho CRM (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to NetSuite (16):** [UKG Marketplace Software](https://www.g2.com/categories/ukg-marketplace), [Distribution ERP Software](https://www.g2.com/categories/distribution-erp), [Discrete ERP Software](https://www.g2.com/categories/discrete-erp), [Subscription Billing Software](https://www.g2.com/categories/subscription-billing), [Revenue Management Software](https://www.g2.com/categories/revenue-management), [Project-Based ERP Software](https://www.g2.com/categories/project-based-erp), [ERP Systems](https://www.g2.com/categories/erp-systems), [Nonprofit Accounting Software](https://www.g2.com/categories/nonprofit-accounting-software), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Core HR Software](https://www.g2.com/categories/core-hr), [Billing Software](https://www.g2.com/categories/billing), [Accounting Software](https://www.g2.com/categories/accounting), [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Government ERP Software](https://www.g2.com/categories/government-erp)


---
## Reviewer Demographics

### By Company Size

| Segment | Bigin by Zoho CRM | NetSuite | 
|---|---|---|
| **Small-Business** | 90.4% | 31.5% | 
| **Mid-Market** | 8.4% | 57.7% | 
| **Enterprise** | 1.2% | 10.7% | 

### By Industry

#### Bigin by Zoho CRM

- **Information Technology and Services:** 10.4%
- **Marketing and Advertising:** 10.0%
- **Computer Software:** 5.8%
- **Consulting:** 5.3%
- **Real Estate:** 4.6%
- **Education Management:** 4.4%
- **Financial Services:** 4.2%
- **Accounting:** 2.8%
- **Construction:** 2.5%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 47.5%

#### NetSuite

- **Computer Software:** 9.6%
- **Accounting:** 7.8%
- **Information Technology and Services:** 7.3%
- **Retail:** 5.0%
- **Non-Profit Organization Management:** 4.7%
- **Manufacturing:** 4.5%
- **Wholesale:** 3.8%
- **Consumer Goods:** 2.9%
- **Marketing and Advertising:** 2.7%
- **Hospital & Health Care:** 2.3%
- **Other:** 49.4%

---
## Alternatives

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13868 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3089 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25851 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1295 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2045 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1441 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14708 reviews)

### Alternatives to NetSuite

- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1059 reviews)
- [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4272 reviews)
- [Certinia Financial Management Cloud](https://www.g2.com/products/certinia-financial-management-cloud/reviews) — 4.0/5 stars (437 reviews)
- [Acumatica](https://www.g2.com/products/acumatica/reviews) — 4.4/5 stars (2017 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (943 reviews)
- [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) — 4.0/5 stars (906 reviews)
- [Kinetic](https://www.g2.com/products/epicor-kinetic/reviews) — 3.9/5 stars (733 reviews)
- [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) — 4.2/5 stars (351 reviews)
- [TallyPrime](https://www.g2.com/products/tallyprime/reviews) — 4.5/5 stars (303 reviews)
- [Xero](https://www.g2.com/products/xero/reviews) — 4.4/5 stars (1685 reviews)

---
## Top Discussions

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

### NetSuite

- Title: [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) — 4 comments
  > **Top comment:** "Yes.  It tracks inventories, sales, A/R, A/P etc."
- Title: [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) — 3 comments, 1 upvote
  > **Top comment:** "Totally! intuitive, user friendly, multi functionality!"
- Title: [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) — 3 comments
  > **Top comment:** "It's a powerful ERP that can handle Accounting and lot of things."
- Title: [How can I have my invoices send out automatically?](https://www.g2.com/discussions/how-can-i-have-my-invoices-send-out-automatically) — 2 comments, 1 upvote
  > **Top comment:** "If you mean how to send out the created invoices as PDF, I would suggest to use a scheduled workflow"
- Title: [Will there be a feature to login as another user rolling out soon?](https://www.g2.com/discussions/will-there-be-a-feature-to-login-as-another-user-rolling-out-soon) — 2 comments, 1 upvote
  > **Top comment:** "Hi Ben,
I've not seen this on any release notes, however I do think this would be a welcomed upgrade, have you looked into adding it, or voting for the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigin-by-zoho-crm-vs-oracle-netsuite)