Link copied to clipboard # Bigin by Zoho CRM vs monday CRM Comparison - What are their main differences? Share [ Export ](/compare/bigin-by-zoho-crm/monday-crm/export.csv) Bigin by Zoho CRMmonday CRM[+ Add Product](#) Reviews **Bigin by Zoho CRM** [ 4.6/5(877) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews#reviews) **monday CRM** [ 4.5/5(1,865) ](https://www.g2.com/products/monday-crm/reviews#reviews) Pricing **Bigin by Zoho CRM** Free Trial **$0.00** · Free Edition **monday CRM** Free Trial **$12.00** Per Month · Basic **Pricing Insights** from reviews Time to Implement **Bigin by Zoho CRM** 1 monthFaster Based on 399 responses **monday CRM** 2 months Based on 485 responses Return on Investment **Bigin by Zoho CRM** 6 months4 months sooner Based on 383 responses **monday CRM** 10 months Based on 454 responses Perceived Cost **Bigin by Zoho CRM** $$$$$ **monday CRM** $$$$$ Average Discount **Bigin by Zoho CRM** 9%1% more **monday CRM** 8% ![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM") ![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM") G2 offers free advice on this comparison. 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Pros & Cons **Bigin by Zoho CRM** [ Ease of Use (237) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1615874&qs=pros-and-cons#reviews)[ Simple (125) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1613855&qs=pros-and-cons#reviews)[ Missing Features (81) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1614087&qs=pros-and-cons#reviews)[ Limited Features (66) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews?filters%5Bsentiment_snippet%5D=1612987&qs=pros-and-cons#reviews) **monday CRM** [ Ease of Use (205) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1247531&qs=pros-and-cons#reviews)[ Integrations (117) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1242562&qs=pros-and-cons#reviews)[ Learning Curve (82) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1242898&qs=pros-and-cons#reviews)[ Missing Features (82) ](https://www.g2.com/products/monday-crm/reviews?filters%5Bsentiment_snippet%5D=1243219&qs=pros-and-cons#reviews) Integrations **Bigin by Zoho CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_11f092c33dbb714ec6d98bde5301c372/boomerang-for-gmail.png "Product Avatar Image") Boomerang for Gmail ](https://www.g2.com/products/boomerang-for-gmail/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d8c0542dbb2bb3b4e5f99f95e62439a/callyzer.jpg "Product Avatar Image") Callyzer ](https://www.g2.com/products/callyzer/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ View all ](https://www.g2.com/products/bigin-by-zoho-crm/integrations) **monday CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fa97d6608c7b7e4a4cb956537ac563fa/7pace.png "Product Avatar Image") 7pace ](https://www.g2.com/products/7pace/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a6231ec0ba0ade38b29478070db7dd36/abtrac.jpg "Product Avatar Image") Abtrac Time Management & Invoicing Software ](https://www.g2.com/products/abtrac/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d06214a78a4c42bbd28cfa5c5d8b7b38/acuity-scheduling.png "Product Avatar Image") Acuity Scheduling ](https://www.g2.com/products/acuity-scheduling/reviews)[ View all ](https://www.g2.com/products/monday-crm/integrations) Screenshots **Bigin by Zoho CRM** ![Bigin by Zoho CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/139974/Team-Pipelines-_3_.jpg) **monday CRM** ![monday CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1212676/1-Deals-pipeline.png) Ratings Meets Requirements **Bigin by Zoho CRM** 8.6 8.6791 **monday CRM** 8.5 8.51,343 Ease of Use **Bigin by Zoho CRM** 9.1 9.1814 **monday CRM** 8.8 8.81,418 Ease of Setup **Bigin by Zoho CRM** 8.7 8.7708 **monday CRM** 8.5 8.51,176 Ease of Admin **Bigin by Zoho CRM** 8.8 8.8484 **monday CRM** 8.7 8.7682 Quality of Support **Bigin by Zoho CRM** 8.5 8.5714 **monday CRM** 8.4 8.41,171 Has the product been a good partner in doing business? **Bigin by Zoho CRM** 8.6 8.6459 **monday CRM** 8.8 8.8666 Product Direction (% positive) **Bigin by Zoho CRM** 9.4 9.4768 **monday CRM** 9.1 9.11,229 Features CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.0 687 9.1 1,258 Sales Force Automation Contact & Account Management 8.8(tied score) 508 8.8(tied score) 741 Opportunity & Pipeline Mgmt. 8.9(won by 0.1) 542 8.8 701 Task / Activity Management 8.7 488 9.0(won by 0.3) 817 Desktop Integration 8.3 420 8.4(won by 0.1) 559 Product & Price List Management 8.2(won by 0.3) 406 7.9 493 Quote & Order Management 7.9(won by 0.2) 368 7.7 498 Partner Relationship Mgmt. (PRM) Feature Not Available 8.0(won by default) 520 Territory & Quota Management Feature Not Available 7.8(won by default) 482 Customer Contract Management Feature Not Available 8.1(won by default) 529 Contract/License Management Not enough data 9.4(won by default) 20 Marketing Automation Email Marketing 8.0(won by 0.3) 400 7.7 521 Campaign Management 7.9(tied score) 386 7.9(tied score) 509 Lead Management 8.7 470 8.8(won by 0.1) 637 Marketing ROI Analytics 7.6 375 7.7(won by 0.1) 476 Email Management Not enough data 9.0(won by default) 24 File Management Not enough data 9.6(won by default) 23 Deal Management Not enough data 9.6(won by default) 23 Customer Support Case Management 8.0 390 8.4(won by 0.4) 517 Customer Support Portal 7.9 383 8.0(won by 0.1) 449 Knowledge Base 8.0 375 8.3(won by 0.3) 473 Call Center Features 7.6(won by 0.3) 376 7.3 433 Support Analytics 8.0(won by 0.1) 363 7.9 487 Workflow Management Not enough data 9.0(won by default) 60 Opportunity Management Not enough data 9.8(won by default) 20 Sales Pipeline Management Not enough data 9.6(won by default) 38 Reporting/Analytics Not enough data 8.7(won by default) 58 Calendar Management Not enough data 8.6(won by default) 19 Pipeline Management Not enough data 9.3(won by default) 38 Content Management Not enough data 9.8(won by default) 18 Communication Management Not enough data 9.5(won by default) 38 Visual Analytics Not enough data 9.5(won by default) 26 Template Management Not enough data 9.3(won by default) 21 Predictive Analytics Not enough data 9.5(won by default) 18 Document Management Not enough data 9.6(won by default) 17 Channel Management Not enough data 9.9(won by default) 15 Commission Management Not enough data 9.9(won by default) 14 Field Sales Management Not enough data 9.6(won by default) 12 Reporting & Analytics Reporting 8.1 375 8.2(won by 0.1) 607 Dashboards 8.4 395 8.8(won by 0.4) 684 Forecasting 7.9 331 8.1(won by 0.2) 515 Mobile & Social Social Collaboration Features 7.7 343 8.2(won by 0.5) 476 (There is a greater than 0.5 difference between this product's rating and its competitors) Social Network Integration 7.4 346 7.5(won by 0.1) 378 Mobile User Support 8.2(won by 0.5) 358 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 516 Third-Party Integrations Not enough data 8.2(won by default) 47 Social Media Integration Not enough data 9.8(won by default) 11 Customer Support Not enough data 9.8(won by default) 14 Multi-Channel Social Integration Not enough data 9.5(won by default) 14 Platform Customization 8.2 434 8.8(won by 0.6) 619 (There is a greater than 0.5 difference between this product's rating and its competitors) Workflow Capability 8.4 440 8.7(won by 0.3) 625 User, Role, and Access Management 8.7(won by 0.1) 410 8.6 539 Internationalization 8.0 368 8.1(won by 0.1) 447 Document & Content Mgmt. 8.0 320 8.1(won by 0.1) 496 Performance and Reliability 8.9(won by 0.6) 413 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 589 Sandbox / Test Environments Feature Not Available 7.6(won by default) 391 Output Document Generation Feature Not Available 7.9(won by default) 451 Mobile Access Not enough data 9.2(won by default) 8 Lead Generation Not enough data 9.0(won by default) 15 Integration Data Import & Export Tools 8.3(won by 0.1) 347 8.2 475 Integration APIs 8.0(won by 0.1) 346 7.9 445 Breadth of Partner Applications 7.9 331 8.0(won by 0.1) 439 Third-Party Integration 8.3 5 8.5(won by 0.2) 28 Collaboration Tools Not enough data 9.6(won by default) 23 Real-Time Data Not enough data 9.6(won by default) 9 Internal Chat Integration Not enough data Not enough data Prospecting Tools Not enough data Not enough data Generative AI AI Text Generation Feature Not Available 7.4(won by default) 368 Generative AI Not enough data 7.9(won by default) 54 Proposal Generation Not enough data 9.9(won by default) 14 Agentic AI - CRM Autonomous Task Execution 7.5 69 8.3(won by 0.8) 106 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-step Planning 7.6 68 8.4(won by 0.8) 96 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-system Integration 7.8 72 8.5(won by 0.7) 101 (There is a greater than 0.5 difference between this product's rating and its competitors) Adaptive Learning 7.5 68 8.2(won by 0.7) 94 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 7.1 69 8.2(won by 1.1) 98 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 7.6 69 8.2(won by 0.6) 97 (There is a greater than 0.5 difference between this product's rating and its competitors) Decision Making 7.7 71 8.1(won by 0.4) 95 Calendar/Reminder System Not enough data 9.8(won by default) 27 Additional Functionality Search/Filter Not enough data 8.4(won by default) 37 Alerts/Notifications Not enough data 9.3(won by default) 45 Data Import/Export Not enough data 9.1(won by default) 18 Lead Capture Not enough data 9.4(won by default) 13 Batch Processing Not enough data 9.8(won by default) 17 Email Tracking Not enough data 10.0(won by default) 16 Tagging Not enough data 9.6(won by default) 16 Pipeline Reports Not enough data 10.0(won by default) 15 Drag & Drop Not enough data 9.4(won by default) 18 Segmentation Not enough data 9.3(won by default) 14 Customizable Fields Not enough data 9.4(won by default) 19 Role-Based Permissions Not enough data 9.5(won by default) 16 Interaction Tracking Not enough data 9.4(won by default) 25 CRM Not enough data 9.7(won by default) 24 Document Storage Not enough data 9.6(won by default) 15 AI Copilot Not enough data 8.8(won by default) 21 Contact Database Not enough data 10.0(won by default) 23 Referral Tracking Not enough data 9.9(won by default) 15 Quotes/Estimates Not enough data 9.2(won by default) 15 Multi-Channel Communication Not enough data 9.4(won by default) 16 Lead Qualification Not enough data 10.0(won by default) 12 Marketing Automation Not enough data 9.8(won by default) 14 Email Templates Not enough data 9.8(won by default) 14 Sales Reports Not enough data 10.0(won by default) 14 Customer Journey Mapping Not enough data 10.0(won by default) 15 Reminders Not enough data 9.8(won by default) 23 Lead Scoring Not enough data 9.7(won by default) 13 Data Security Not enough data 9.5(won by default) 19 Customizable Reports Not enough data 8.9(won by default) 16 Calendar Sync Not enough data 9.5(won by default) 11 For Startups Not enough data 9.9(won by default) 12 Performance Metrics Not enough data 9.6(won by default) 21 Sales Trend Analysis Not enough data 9.5(won by default) 14 For iPad Devices Not enough data 9.4(won by default) 13 Customizable Templates Not enough data 9.6(won by default) 12 Activity Tracking Not enough data 9.6(won by default) 22 Reporting & Statistics Not enough data 9.4(won by default) 15 For Mac Devices Not enough data 9.7(won by default) 12 Landing Pages/Web Forms Not enough data 9.7(won by default) 16 Lead Nurturing Not enough data 9.9(won by default) 14 Gamification Not enough data 9.7(won by default) 12 Prioritization Not enough data 9.9(won by default) 18 Web-based Deployment Not enough data 9.8(won by default) 17 Softphone Not enough data 9.7(won by default) 12 Single Sign On Not enough data 10.0(won by default) 13 Customer Database Not enough data 9.9(won by default) 14 Event Triggered Actions Not enough data 10.0(won by default) 18 Mobile App Not enough data 8.5(won by default) 20 Email Sequences Not enough data 9.3(won by default) 16 Customer Segmentation Not enough data 9.5(won by default) 11 Lead Assignment Not enough data 10.0(won by default) 15 For Small Businesses Not enough data 9.6(won by default) 14 Live Chat Not enough data 9.8(won by default) 16 Business Card/Badge Scanning Not enough data 10.0(won by default) 12 Data Visualization Not enough data 9.3(won by default) 19 Customer Social Profiles Not enough data 10.0(won by default) 12 Social Promotion Not enough data 9.7(won by default) 11 Monitoring Not enough data 9.7(won by default) 19 Engagement Tracking Not enough data 10.0(won by default) 13 Social Media Monitoring Not enough data 9.9(won by default) 12 Customer Engagement Not enough data 9.7(won by default) 12 Sentiment Analysis Not enough data 9.7(won by default) 12 Brand Tracking Not enough data 10.0(won by default) 11 Audience Targeting Not enough data 10.0(won by default) 13 Workflow Automation Not enough data 8.6(won by default) 104 Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) 8.1 114 9.6 336 Agentic AI - Sales Performance Management Autonomous Task Execution 8.3 12 8.6(won by 0.3) 63 Natural Language Interaction 8.3 11 8.5(won by 0.2) 60 Proactive Assistance 8.8(won by 0.4) 12 8.4 60 Incentives Badges 7.6 90 7.7(won by 0.1) 248 Triggers 8.0(tied score) 96 8.0(tied score) 267 Commission Calculator 7.0 92 7.8(won by 0.8) 244 (There is a greater than 0.5 difference between this product's rating and its competitors) Leaderboards 7.7 92 8.0(won by 0.3) 253 Personalization Profiles 8.3 98 8.4(won by 0.1) 291 Custom Reports 8.1 97 8.4(won by 0.3) 279 Dashboards 8.5 101 9.0(won by 0.5) 310 (There is a greater than 0.5 difference between this product's rating and its competitors) Goal Setting/Tracking 8.2 94 8.8(won by 0.6) 280 (There is a greater than 0.5 difference between this product's rating and its competitors) Sales Reports Not enough data 10.0(won by default) 12 Incentive Management Not enough data 10.0(won by default) 12 Administrative Third-Party Integrations 8.3(tied score) 94 8.3(tied score) 286 Employee Structure 8.1 92 8.4(won by 0.3) 280 Behavior Monitoring Feature Not Available 8.1(won by default) 235 Additional Functionality Generative AI Not enough data 9.7(won by default) 11 Gamification Not enough data 9.9(won by default) 12 Real-Time Updates Not enough data 9.8(won by default) 14 Employee Reward Programs Not enough data 10.0(won by default) 10 Employee Management Not enough data 10.0(won by default) 10 Ongoing Performance Tracking Not enough data 10.0(won by default) 14 Benchmarking Not enough data 10.0(won by default) 11 Commission Management Not enough data 9.1(won by default) 11 For Sales Teams/Organizations Not enough data 9.2(won by default) 13 Performance Metrics Not enough data 10.0(won by default) 12 Sales Planning Not enough data 10.0(won by default) 11 Single Sign On Not enough data 10.0(won by default) 12 Performance Management Not enough data 9.7(won by default) 12 Forecasting Not enough data 9.7(won by default) 11 Quota Planning Not enough data 10.0(won by default) 11 Accounting Not enough data 10.0(won by default) 12 Workflow Management Not enough data 9.7(won by default) 12 Compliance Management Not enough data 10.0(won by default) 11 User Management Not enough data 9.8(won by default) 10 Rewards Points Not enough data 9.7(won by default) 12 Organizational Charting Not enough data 9.7(won by default) 12 AI Copilot Not enough data 10.0(won by default) 10 Access Controls/Permissions Not enough data 9.0(won by default) 12 Customizable Branding Not enough data 9.7(won by default) 10 Milestone Tracking Not enough data 10.0(won by default) 15 Territory Management Not enough data 10.0(won by default) 11 Performance Appraisal Not enough data 10.0(won by default) 11 Calendar Management Not enough data 10.0(won by default) 11 Alerts/Notifications Not enough data 10.0(won by default) 11 Sales Onboarding & Training Not enough data 9.2(won by default) 13 Employee Recognition Not enough data 10.0(won by default) 10 Reporting/Analytics Not enough data 9.7(won by default) 11 Ratings/Reviews Not enough data 10.0(won by default) 10 API Not enough data 10.0(won by default) 14 Feedback Management Not enough data 9.9(won by default) 12 Training Management Not enough data 9.8(won by default) 10 Goal Management Not enough data 9.8(won by default) 11 Assignment Management Not enough data 9.9(won by default) 12 Lead Scoring Not enough data 9.9(won by default) 13 Search/Filter Not enough data 9.1(won by default) 11 Electronic Signature Not enough data 10.0(won by default) 10 Collaboration Tools Not enough data 10.0(won by default) 12 Kanban Board Not enough data 9.4(won by default) 11 Email Management Not enough data 10.0(won by default) 12 Commenting/Notes Not enough data 9.7(won by default) 11 Data Import/Export Not enough data 9.9(won by default) 12 Prospecting Tools Not enough data 9.7(won by default) 13 Interaction Tracking Not enough data 10.0(won by default) 11 Product Catalog Not enough data 10.0(won by default) 11 Live Chat Not enough data 9.8(won by default) 10 Sales Pipeline Management Not enough data 9.7(won by default) 15 Appointment Scheduling Not enough data 9.8(won by default) 11 Email Templates Not enough data 9.5(won by default) 11 Event Triggered Actions Not enough data 10.0(won by default) 13 Transfers/Routing Not enough data 9.5(won by default) 13 Activity/News Feed Not enough data 10.0(won by default) 12 Lead Management Not enough data 9.6(won by default) 12 Revenue Management Not enough data 9.7(won by default) 12 Document Management Not enough data 10.0(won by default) 12 Task Management Not enough data 10.0(won by default) 13 File Sharing Not enough data 9.6(won by default) 12 Mobile Access Not enough data 10.0(won by default) 10 Reminders Not enough data 9.9(won by default) 13 Mobile App Not enough data 9.7(won by default) 11 Call Logging Not enough data 10.0(won by default) 13 Workflow Automation Not enough data 9.7(won by default) 10 Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) 7.6 109 9.3 240 Agentic AI - Email Tracking Autonomous Task Execution 7.1 13 8.4(won by 1.3) 42 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-step Planning 7.3 13 8.6(won by 1.3) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-system Integration 6.9 14 8.7(won by 1.8) 43 (There is a greater than 0.5 difference between this product's rating and its competitors) Adaptive Learning 7.1 14 8.4(won by 1.3) 44 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 7.3 13 8.2(won by 0.9) 42 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 7.2 13 8.4(won by 1.2) 44 (There is a greater than 0.5 difference between this product's rating and its competitors) Decision Making 7.3 13 8.6(won by 1.3) 46 (There is a greater than 0.5 difference between this product's rating and its competitors) Analytics Open Rates 8.0 95 8.3(won by 0.3) 188 Link Activity Feature Not Available 8.2(won by default) 163 Attachment Activity Feature Not Available Feature Not Available Customizations Email Platform Integration 8.3(tied score) 101 8.3(tied score) 208 Email Scheduling 8.0 96 8.6(won by 0.6) 116 (There is a greater than 0.5 difference between this product's rating and its competitors) Real-Time Notifications 8.3 100 8.7(won by 0.4) 217 Email Categorization 8.0 93 8.3(won by 0.3) 109 Templates 8.1 93 8.4(won by 0.3) 205 Third-Party Integrations Not enough data 10.0(won by default) 11 Generative AI AI Text Generation Feature Not Available 7.8(won by default) 153 Generative AI Not enough data 9.5(won by default) 10 Additional Functionality Contact Management Not enough data 10.0(won by default) 11 Email Marketing Not enough data 9.2(won by default) 10 Drag & Drop Not enough data 10.0(won by default) 9 Drip Campaigns Not enough data 9.7(won by default) 11 Workflow Management Not enough data 10.0(won by default) 9 Customizable Fields Not enough data 10.0(won by default) 10 Monitoring Not enough data 9.7(won by default) 11 CRM Not enough data 9.6(won by default) 12 Team Management Not enough data 9.3(won by default) 12 Click Tracking Not enough data 9.7(won by default) 10 Subscription Management Not enough data 10.0(won by default) 10 Activity Dashboard Not enough data 10.0(won by default) 13 API Not enough data 10.0(won by default) 12 Location Tracking Not enough data 9.4(won by default) 11 Customer Segmentation Not enough data 9.8(won by default) 10 Geolocation Not enough data 9.7(won by default) 12 Customizable Branding Not enough data 9.7(won by default) 12 Activity Tracking Not enough data 9.5(won by default) 11 Data Import/Export Not enough data 10.0(won by default) 11 Mailing List Management Not enough data 10.0(won by default) 11 Campaign Management Not enough data 10.0(won by default) 11 Email Management Not enough data 9.3(won by default) 10 Audience Targeting Not enough data 9.7(won by default) 13 Reporting/Analytics Not enough data 10.0(won by default) 11 AI Copilot Not enough data 10.0(won by default) 11 Email Distribution Not enough data 9.5(won by default) 16 Email Reminders Not enough data 8.9(won by default) 11 Autoresponders Not enough data 10.0(won by default) 12 Engagement Tracking Not enough data 10.0(won by default) 11 Event Triggered Actions Not enough data 9.8(won by default) 15 Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.0 190 Not enough data Integrated Workflows Task Management 8.6(won by default) 165 Not enough data Email Tracking/Automation 8.3(won by default) 170 Not enough data Calls and Voice 7.7(won by default) 148 Not enough data Other Outreach Options 8.0(won by default) 140 Not enough data CRM Integration 8.6(won by default) 159 Not enough data Calendar 8.2(won by default) 170 Not enough data Shared Records 8.4(won by default) 154 Not enough data Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Content Management 8.0(won by default) 144 Not enough data Workflow Management 8.5(won by default) 156 Not enough data Workflow Performance 8.4(won by default) 143 Not enough data Gamification 7.0(won by default) 137 Not enough data Sales Coaching and Insights Feature Not Available Not enough data AI and Automation Lead Prioritization 8.1(won by default) 146 Not enough data Lead Scoring 7.8(won by default) 142 Not enough data Best Time of Day Scheduling 7.3(won by default) 139 Not enough data Buyer Intelligence 7.4(won by default) 142 Not enough data Machine Learning 6.7(won by default) 140 Not enough data Generative AI AI Text Generation Feature Not Available Not enough data Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 7.8(won by default) 23 Not enough data Multi-step Planning 8.0(won by default) 22 Not enough data Cross-system Integration 8.3(won by default) 23 Not enough data Adaptive Learning 7.9(won by default) 22 Not enough data Natural Language Interaction 8.0(won by default) 20 Not enough data Proactive Assistance 8.0(won by default) 22 Not enough data Decision Making 8.1(won by default) 24 Not enough data Strategic Planning Not enough data Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.0 155 Not enough data Agentic AI - Sales Analytics Autonomous Task Execution 8.2(won by default) 11 Not enough data Cross-system Integration 8.2(won by default) 12 Not enough data Adaptive Learning 8.5(won by default) 12 Not enough data Natural Language Interaction 7.9(won by default) 12 Not enough data Proactive Assistance 7.9(won by default) 12 Not enough data Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 7.8(won by default) 121 Not enough data Exporting & Sharing Data 8.3(won by default) 120 Not enough data Multi-Device Data Visualization 8.3(won by default) 114 Not enough data Interactive Dashboards 8.3(won by default) 115 Not enough data Data Segmentation 8.2(won by default) 116 Not enough data Predictive Analytics Lead Scoring 7.7(won by default) 123 Not enough data Opportunity Scoring 7.7(won by default) 122 Not enough data Risk Analysis 7.3(won by default) 118 Not enough data Live Forecasting 7.8(won by default) 125 Not enough data Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 8.8(won by default) 132 Not enough data Sales Gamification 7.6(won by default) 124 Not enough data Account-Based Analytics 8.0(won by default) 123 Not enough data Activity Tracking 8.3(won by default) 128 Not enough data Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 7.5 69 Not enough data Agentic AI - Outbound Call Tracking Autonomous Task Execution 7.2(won by default) 10 Not enough data Natural Language Interaction 7.3(won by default) 10 Not enough data Calling Record Calls 7.0(won by default) 55 Not enough data Generate Location 6.8(won by default) 54 Not enough data Call Types 7.3(won by default) 55 Not enough data Click-to-Call 7.3(won by default) 54 Not enough data Auto Dialer 6.7(won by default) 9 Not enough data Contacts Personalization 8.2(won by default) 59 Not enough data Information Locater 7.8(won by default) 56 Not enough data Record Prospect Data 8.1(won by default) 58 Not enough data Contact Management Not enough data Not enough data Insights Notes 8.3(won by default) 55 Not enough data Daily Summary 8.2(won by default) 56 Not enough data Automated Voicemails 6.5(won by default) 54 Not enough data Automated Emails 7.6(won by default) 59 Not enough data Sorts Prospects 7.8(won by default) 54 Not enough data Automated Note Taking 7.2(won by default) 9 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Not enough data Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data User Insights Reviewers' Company Size [![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM")](https://www.g2.com/products/bigin-by-zoho-crm/reviews) Bigin by Zoho CRM Small-Business(50 or fewer emp.) 90.9% Mid-Market(51-1000 emp.) 8.1% Enterprise(\> 1000 emp.) 1.0% [![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM")](https://www.g2.com/products/monday-crm/reviews) monday CRM Small-Business(50 or fewer emp.) 74.2% Mid-Market(51-1000 emp.) 22.7% Enterprise(\> 1000 emp.) 3.1% Small-Business (50 or fewer emp.) 90.9% 74.2% Mid-Market (51-1000 emp.) 8.1% 22.7% Enterprise (\> 1000 emp.) 1.0% 3.1% Reviewers' Industry [![Bigin by Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/6192e214449f052a49d73112e561658a/bigin-by-zoho-crm.svg "Bigin by Zoho CRM")](https://www.g2.com/products/bigin-by-zoho-crm/reviews) Bigin by Zoho CRM Marketing and Advertising 10.3% Information Technology and Services 9.9% Computer Software 6.0% Consulting 5.5% Education Management 4.5% Other 63.7% [![monday CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "monday CRM")](https://www.g2.com/products/monday-crm/reviews) monday CRM Marketing and Advertising 11.1% Information Technology and Services 7.4% Construction 5.0% Computer Software 4.9% Financial Services 3.6% Other 68.1% FAQs ## Bigin by Zoho CRM vs monday CRM FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Bigin by Zoho CRM vs monday CRM? Bigin by Zoho CRM stands out for its simplicity and ease of use, while monday CRM is recognized for its flexibility and feature-rich platform. | [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) | [monday CRM](https://www.g2.com/products/monday-crm/reviews) | | --- | --- | | 4.6/5 (875 reviews) | 4.5/5 (1541 reviews) | | Small-Business | Small-Business | | 8.7 | 8.5 | | 8.5 | 8.5 | | Simplicity and ease of setup | Flexibility and feature richness | ### How do the pricing models of Bigin by Zoho CRM and monday CRM compare? Bigin by Zoho CRM is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to monday CRM. - **Bigin by Zoho CRM:** Reviewers consistently highlight affordability and strong value for small businesses. - **monday CRM:** Reviewers note that while feature-rich, the platform can become expensive as more users and advanced features are added. - **Switching reasons:** Recent reviews mention switching to Bigin by Zoho CRM for its lower cost and straightforward pricing structure. ### What are the best alternatives to Bigin by Zoho CRM and monday CRM? The best alternatives to Bigin by Zoho CRM and monday CRM are Agentforce Sales, HubSpot Sales Hub, and Freshsales. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) | 4.6/5 (875 reviews) | Small-Business | Affordable for small businesses | Simplicity and ease of setup | | [monday CRM](https://www.g2.com/products/monday-crm/reviews) | 4.5/5 (1541 reviews) | Small-Business | Can become expensive with advanced features | Flexibility and feature richness | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25876 reviews) | Mid-Market | — | Comprehensive CRM capabilities | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13909 reviews) | Small-Business | — | Ease of use and marketing integration | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1236 reviews) | Small-Business | — | Intuitive interface and automation | ### Which CRM features should I prioritize when comparing Bigin by Zoho CRM and monday CRM? Buyers should prioritize automation, integrations, reporting, customization, and AI features when comparing Bigin by Zoho CRM and monday CRM. - **Automation:** Bigin by Zoho CRM is praised for basic workflow automation, while monday CRM offers advanced automation and AI Text Generation. - **Integrations:** Bigin by Zoho CRM integrates with Make (149 all-time mentions) and Zoho CRM (121), while monday CRM is frequently cited for CRM Integration (49 all-time mentions) and broader third-party connectivity. - **Reporting:** Reporting is a focus feature for both, with reviewers noting limitations in Bigin by Zoho CRM and average capacity in monday CRM. - **Customization:** monday CRM is highlighted for its flexibility and customizable workflows, with 80 all-time mentions for features and 31 for feature richness. - **AI Features:** monday CRM uniquely offers AI Text Generation and automation, which are not present in Bigin by Zoho CRM. ### What are the pros and cons of Bigin by Zoho CRM vs monday CRM? Bigin by Zoho CRM's headline strength is simplicity and ease of use, while monday CRM's is flexibility and feature richness. - **Bigin by Zoho CRM strengths:** Simplicity and ease of setup, affordable pricing, clean interface, and effective lead management. - **Bigin by Zoho CRM trade-offs:** Missing Features (81 all-time mentions), Limited Features (75), Integration Issues (63), and basic reporting and automation compared to larger CRMs. - **monday CRM strengths:** Flexibility (80 all-time mentions for features), Ease of Use (190), Efficiency (79), Time-saving (74), Task Management (62), and strong CRM Integration (49). - **monday CRM trade-offs:** Missing Features (78 all-time mentions), Limited Features (62), Not Intuitive (25), Dashboard Issues (13), and higher cost as advanced features are added. ### Is Bigin by Zoho CRM or monday CRM better for small businesses? Bigin by Zoho CRM is the better fit for small businesses, as reflected by its strong small-business segment focus and reviewer sentiment. - **Bigin by Zoho CRM:** Small-Business segment; reviewers consistently highlight its simplicity, affordability, and suitability for small teams and startups. - **monday CRM:** Small-Business segment; reviewers note its flexibility and feature set, but mention that complexity and cost can increase as needs grow. ### Which CRM platform has better integrations? monday CRM is favored for integrations, with reviewers citing broader connectivity and CRM Integration in 49 all-time reviews. - **Bigin by Zoho CRM:** Integrates with Make (149 all-time mentions) and Zoho CRM (121), with reviewers noting integration with Zoho Campaigns in recent feedback. - **monday CRM:** CRM Integration is cited in 49 all-time reviews, with frequent mentions of integration with Microsoft Teams and SharePoint in recent reviews. ### How do Bigin by Zoho CRM and monday CRM compare on customer support? Bigin by Zoho CRM and monday CRM are rated equally on Quality of Support, both scoring 8.5, indicating parity in reviewer satisfaction. - **Bigin by Zoho CRM:** Reviewers describe support as responsive and helpful, though some mention delays and challenges with complex issues. - **monday CRM:** Reviewers highlight helpful onboarding and support, with some noting prompt responses and others mentioning slower support for advanced needs. ### Which is easier to implement, Bigin by Zoho CRM or monday CRM? Bigin by Zoho CRM and monday CRM are rated nearly equally on Ease of Setup, with Bigin by Zoho CRM at 8.7 and monday CRM at 8.5, indicating near parity. - **Bigin by Zoho CRM:** Reviewers frequently cite easy and quick setup, minimal training required, and straightforward onboarding for small teams. - **monday CRM:** Reviewers note that initial setup is generally easy, but more complex workflows and customizations can require additional time and effort. ### Which product has better Reporting? monday CRM is favored for Reporting, with reviewers citing its dashboards and reporting widgets, though both products have limitations noted in reviews. - **Bigin by Zoho CRM:** Reviewers mention that reporting and analytics are basic, with limitations for advanced sales performance or conversion analysis. - **monday CRM:** Reviewers highlight reporting dashboards and widgets, but also note that advanced reporting can require extra setup and is sometimes limited compared to dedicated enterprise CRMs. Alternatives **Bigin by Zoho CRM Alternatives** ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) **monday CRM Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews)