# Bigin by Zoho CRM vs Kommo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bigin by Zoho CRM excels in user-friendliness, with many praising its **simple and intuitive interface**. Users appreciate how easy it is to manage pipelines and track leads, which enhances overall workflow efficiency.
- **According to verified reviews** , Kommo stands out for its **visual pipeline** that simplifies lead management and customer conversations. Users find it intuitive, making it easier to follow opportunities, although some mention it could improve in matching specific workflow needs.
- **Users say** that Bigin by Zoho CRM offers excellent automation features that significantly reduce manual tasks, such as managing reminders and follow-ups. This functionality is particularly beneficial for teams looking to streamline their processes.
- **Reviewers mention** that while Kommo has a strong focus on integrations, some users feel that it lacks in certain areas like **product and price list management** , which could limit its effectiveness for businesses with complex pricing structures.
- **G2 reviewers highlight** that Bigin by Zoho CRM has a robust support system, with a quality of support rating that reflects its commitment to helping users. This is a significant advantage for businesses that prioritize customer service and assistance.
- **Users report** that Kommo is dedicated to continuous improvement, with a team that actively rolls out new features. This commitment to development is appreciated by users who value a CRM that evolves with their needs, although it may not yet match the overall satisfaction levels seen with Bigin.



| | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 850 | 62 | 
| **Largest Market Segment** | Small-Business (90.4% of reviews) | Small-Business (81.6% of reviews) | 
| **Entry Level Price** | $0.00 | $15.00 | 

---
## Top Pros & Cons

### Bigin by Zoho CRM

Pros:
- Ease of Use (256 reviews)
- Simple (125 reviews)

Cons:
- Missing Features (81 reviews)
- Limited Features (75 reviews)

### Kommo

Pros:
- Integration (4 reviews)
- Ease of Use (3 reviews)

Cons:
- Expertise Required (2 reviews)
- Integration Issues (2 reviews)

---
## Ratings Comparison
| Rating | Bigin by Zoho CRM | Kommo | 
|---|---|---|
  | **Meets Requirements** | 8.6 (764 reviews) | 8.4 (40 reviews) | 
  | **Ease of Use** | 9.1 (785 reviews) | 8.3 (42 reviews) | 
  | **Ease of Setup** | 8.8 (679 reviews) | 7.9 (29 reviews) | 
  | **Ease of Admin** | 8.8 (458 reviews) | 8.9 (19 reviews) | 
  | **Quality of Support** | 8.5 (689 reviews) | 8.3 (39 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (434 reviews) | 8.3 (19 reviews) | 
  | **Product Direction (% positive)** | 9.4 (746 reviews) | 8.5 (40 reviews) | 

---
## Pricing

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Single user

Key Features:
- Single Pipeline
- 500 Records
- Contacts, Products, and Activity Management

[Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

### Kommo

#### Entry-Level Pricing

Plan: Basic

Price: $15.00

Description: Designed to boost the effectiveness of small sales teams 

Key Features:
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs

[Browse all 3 editions](https://www.g2.com/products/kommo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 659 |
| **Kommo** | 7.6/10 | 42 |

#### Sales Force Automation

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Contact & Account Management** | 8.8 (503 reviews) | 8.6 (29 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (529 reviews) | 8.5 (34 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.7 (479 reviews) | 8.2 (32 reviews) ✓ Verified | 
| **Territory & Quota Management** | Feature Not Available | 7.5 (22 reviews) | 
| **Desktop Integration** | 8.2 (418 reviews) | 8.2 (27 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.2 (407 reviews) | 6.7 (22 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.9 (369 reviews) | 6.6 (21 reviews) | 
| **Customer Contract Management** | Feature Not Available | 7.9 (21 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Email Marketing** | 8.0 (400 reviews) | 8.1 (22 reviews) ✓ Verified | 
| **Campaign Management** | 7.9 (386 reviews) | 7.9 (21 reviews) | 
| **Lead Management** | 8.6 (459 reviews) | 9.0 (32 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.6 (376 reviews) | Feature Not Available | 

#### Customer Support

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Case Management** | 8.0 (390 reviews) | 7.5 (22 reviews) | 
| **Customer Support Portal** | 7.9 (383 reviews) | 7.4 (21 reviews) | 
| **Knowledge Base** | 8.0 (375 reviews) | 6.9 (18 reviews) | 
| **Call Center Features** | 7.6 (375 reviews) | 7.0 (16 reviews) | 
| **Support Analytics** | 8.0 (363 reviews) | 6.9 (18 reviews) | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Reporting** | 8.2 (369 reviews) | 7.4 (26 reviews) ✓ Verified | 
| **Dashboards** | 8.4 (394 reviews) | 7.6 (25 reviews) ✓ Verified | 
| **Forecasting** | 7.9 (331 reviews) | 7.2 (20 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Social Collaboration Features** | 7.7 (343 reviews) | 6.7 (17 reviews) ✓ Verified | 
| **Social Network Integration** | 7.4 (345 reviews) | 7.7 (20 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (356 reviews) | 7.1 (21 reviews) ✓ Verified | 

#### Platform

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Customization** | 8.2 (431 reviews) | 7.8 (17 reviews) ✓ Verified | 
| **Workflow Capability** | 8.4 (436 reviews) | 7.9 (15 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (407 reviews) | 7.6 (15 reviews) ✓ Verified | 
| **Internationalization** | 8.0 (368 reviews) | 8.2 (11 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Feature Not Available | 6.8 (11 reviews) | 
| **Document & Content Mgmt.** | 8.0 (320 reviews) | 6.8 (10 reviews) | 
| **Performance and Reliability** | 8.9 (407 reviews) | 8.1 (14 reviews) ✓ Verified | 
| **Output Document Generation** | Feature Not Available | 6.8 (10 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (346 reviews) | 7.3 (14 reviews) ✓ Verified | 
| **Integration APIs** | 8.0 (347 reviews) | 7.4 (13 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.9 (328 reviews) | 7.7 (10 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 6.9 (6 reviews) | 

#### Agentic AI - CRM

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (69 reviews) | 8.3 (6 reviews) | 
| **Multi-step Planning** | 7.7 (69 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (73 reviews) | 8.0 (5 reviews) | 
| **Adaptive Learning** | 7.5 (68 reviews) | 8.0 (5 reviews) | 
| **Natural Language Interaction** | 7.1 (69 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (69 reviews) | Not enough data | 
| **Decision Making** | 7.7 (71 reviews) | 8.8 (8 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 191 |
| **Kommo** | N/A | N/A |

#### Integrated Workflows

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Task Management** | 8.6 (166 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.3 (171 reviews) | Not enough data | 
| **Calls and Voice** | 7.7 (148 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.0 (140 reviews) | Not enough data | 
| **CRM Integration** | 8.7 (160 reviews) | Not enough data | 
| **Calendar** | 8.2 (171 reviews) | Not enough data | 
| **Shared Records** | 8.4 (154 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Content Management** | 8.0 (144 reviews) | Not enough data | 
| **Workflow Management** | 8.5 (156 reviews) | Not enough data | 
| **Workflow Performance** | 8.4 (143 reviews) | Not enough data | 
| **Sales Coaching and Insights** | Feature Not Available | Not enough data | 
| **Gamification** | 7.0 (137 reviews) | Not enough data | 

#### AI and Automation

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Lead Prioritization** | 8.1 (146 reviews) | Not enough data | 
| **Lead Scoring** | 7.8 (142 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.3 (139 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.4 (142 reviews) | Not enough data | 
| **Machine Learning** | 6.7 (140 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (22 reviews) | Not enough data | 
| **Decision Making** | 8.1 (24 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.1/10 | 114 |
| **Kommo** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (12 reviews) | Not enough data | 

#### Incentives

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Badges** | 7.6 (90 reviews) | Not enough data | 
| **Triggers** | 8.0 (96 reviews) | Not enough data | 
| **Commission Calculator** | 7.0 (92 reviews) | Not enough data | 
| **Leaderboards** | 7.7 (92 reviews) | Not enough data | 

#### Personalization

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Profiles** | 8.3 (98 reviews) | Not enough data | 
| **Custom Reports** | 8.1 (97 reviews) | Not enough data | 
| **Dashboards** | 8.5 (101 reviews) | Not enough data | 
| **Goal Setting** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Integration** | 8.3 (94 reviews) | Not enough data | 
| **Employee Structure** | 8.1 (92 reviews) | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.6/10 | 109 |
| **Kommo** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (13 reviews) | Not enough data | 
| **Decision Making** | 7.3 (13 reviews) | Not enough data | 

#### Analytics

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Open Rates** | 8.0 (95 reviews) | Not enough data | 
| **Link Activity** | Feature Not Available | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Email Platform Integration** | 8.3 (101 reviews) | Not enough data | 
| **Email Scheduling** | 8.0 (96 reviews) | Not enough data | 
| **Notifications** | 8.3 (100 reviews) | Not enough data | 
| **Email Categorization** | 8.0 (93 reviews) | Not enough data | 
| **Templates** | 8.1 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 155 |
| **Kommo** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Data Sourcing** | 7.8 (121 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.3 (120 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (114 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.3 (115 reviews) | Not enough data | 
| **Data Segmentation** | 8.2 (116 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Lead Scoring** | 7.7 (123 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.7 (122 reviews) | Not enough data | 
| **Risk Analysis** | 7.3 (118 reviews) | Not enough data | 
| **Live Forecasting** | 7.8 (125 reviews) | Not enough data | 

#### Sales Management

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (132 reviews) | Not enough data | 
| **Sales Gamification** | 7.6 (124 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.0 (123 reviews) | Not enough data | 
| **Activity Tracking** | 8.3 (128 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.5/10 | 69 |
| **Kommo** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Calling

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Record Calls** | 7.0 (55 reviews) | Not enough data | 
| **Generate Location** | 6.8 (54 reviews) | Not enough data | 
| **Call Types** | 7.3 (55 reviews) | Not enough data | 
| **Click-to-Call** | 7.3 (54 reviews) | Not enough data | 
| **Auto Dialer** | 6.7 (9 reviews) | Not enough data | 

#### Contacts

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Personalization** | 8.2 (59 reviews) | Not enough data | 
| **Information Locater** | 7.8 (56 reviews) | Not enough data | 
| **Record Prospect Data** | 8.1 (58 reviews) | Not enough data | 

#### Insights

| Feature | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Notes** | 8.3 (55 reviews) | Not enough data | 
| **Daily Summary** | 8.2 (56 reviews) | Not enough data | 
| **Automated Voicemails** | 6.5 (54 reviews) | Not enough data | 
| **Automated Emails** | 7.6 (59 reviews) | Not enough data | 
| **Sorts Prospects** | 7.8 (54 reviews) | Not enough data | 
| **Automated Note Taking** | 7.2 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Bigin by Zoho CRM (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Bigin by Zoho CRM | Kommo | 
|---|---|---|
| **Small-Business** | 90.4% | 81.6% | 
| **Mid-Market** | 8.4% | 8.2% | 
| **Enterprise** | 1.2% | 10.2% | 

### By Industry

#### Bigin by Zoho CRM

- **Information Technology and Services:** 10.3%
- **Marketing and Advertising:** 10.1%
- **Computer Software:** 5.8%
- **Consulting:** 5.4%
- **Real Estate:** 4.6%
- **Education Management:** 4.3%
- **Financial Services:** 4.2%
- **Accounting:** 2.8%
- **Construction:** 2.8%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 47.3%

#### Kommo

- **Marketing and Advertising:** 22.2%
- **Information Technology and Services:** 13.3%
- **Telecommunications:** 4.4%
- **Retail:** 4.4%
- **Music:** 4.4%
- **Computer & Network Security:** 4.4%
- **Internet:** 4.4%
- **Computer Software:** 4.4%
- **Education Management:** 4.4%
- **Financial Services:** 4.4%
- **Other:** 28.9%

---
## Alternatives

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13872 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3092 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1326 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14718 reviews)

### Alternatives to Kommo

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13872 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3092 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (359 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (944 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1622 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)

---
## Top Discussions

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

### Kommo

- Title: [I've noticed some affordable/low budget CRM solutions have start up costs associated with  their service.  Does amoCRM have any startup fees, or any contracts?](https://www.g2.com/discussions/237-are-there-any-set-up-fees-associated-with-amocrm) — 1 comment, 1 upvote
  > **Top comment:** "According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigin-by-zoho-crm-vs-kommo)