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Compare Bigin by Zoho CRM and Constant Contact Advanced Automation 
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At a Glance
Market Segments
Small-Business (90.2% of reviews)
Small-Business (81.0% of reviews)
Entry-Level Pricing
$7.00
Starting at $12.00 Per Month
Bigin by Zoho CRM
Star Rating
(699)4.6 out of 5
Market Segments
Small-Business (90.2% of reviews)
Pros & Cons
Entry-Level Pricing
$7.00
Browse all 3 pricing plansConstant Contact Advanced Automation
Star Rating
(952)4.4 out of 5
Market Segments
Small-Business (81.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Constant Contact Advanced Automation excels in Email Marketing with a score of 9.1, highlighting its user-friendly templates and automation features that help streamline campaigns. In contrast, Bigin by Zoho CRM scores lower at 8.0, with reviewers mentioning that its email capabilities are less robust and lack advanced automation options.
- Reviewers mention that Constant Contact Advanced Automation shines in Campaign Management, scoring 9.0, thanks to its intuitive interface and effective tracking tools. Bigin by Zoho CRM, however, scores only 7.8, with users noting that its campaign management features are not as comprehensive and can be cumbersome to navigate.
- G2 users highlight the superior Quality of Support for Constant Contact Advanced Automation, which received a score of 9.0. Reviewers appreciate the responsive customer service and extensive resources available. In comparison, Bigin by Zoho CRM's support is rated at 8.5, with some users expressing frustration over slower response times.
- Users on G2 report that Constant Contact Advanced Automation offers excellent Data Segmentation capabilities, scoring 9.2, which allows for targeted marketing efforts. Bigin by Zoho CRM, with a score of 8.1, is noted for having less flexibility in segmentation options, making it harder for users to tailor their marketing strategies.
- Reviewers mention that Constant Contact Advanced Automation provides robust Lead Scoring features, achieving a score of 9.4, which helps users prioritize leads effectively. In contrast, Bigin by Zoho CRM scores 7.7, with users indicating that its lead scoring lacks depth and customization.
- Users say that Constant Contact Advanced Automation's Activity Tracking is exceptional, scoring 9.6, allowing businesses to monitor customer interactions seamlessly. Bigin by Zoho CRM, scoring 8.3, is seen as less effective in tracking activities, with users noting that it can miss important engagement metrics.
Pricing
Entry-Level Pricing
Bigin by Zoho CRM
Express
$7.00
$7/user/month - Billed Annually
- Team Pipelines (3)
- 50,000 Records
- Instant Workflows (10)
Constant Contact Advanced Automation
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Bigin by Zoho CRM
Free Trial is available
Constant Contact Advanced Automation
Free Trial is available
Ratings
Meets Requirements
8.6
629
8.7
804
Ease of Use
9.1
646
8.5
819
Ease of Setup
8.8
538
8.4
584
Ease of Admin
8.8
409
8.8
546
Quality of Support
8.5
569
9.0
762
Has the product been a good partner in doing business?
8.7
386
9.1
545
Product Direction (% positive)
9.3
624
8.8
793
Features by Category
Sales Force Automation
8.7
442
8.9
110
Feature Not Available
Feature Not Available
8.8
451
8.4
112
8.6
443
8.4
107
Feature Not Available
Feature Not Available
8.2
405
8.5
103
8.2
403
7.9
76
7.9
364
Feature Not Available
Feature Not Available
Feature Not Available
Marketing Automation
8.0
391
9.1
120
7.9
383
8.9
119
8.5
413
8.7
121
7.6
372
8.4
109
Customer Support
8.0
384
8.4
95
7.9
382
8.6
99
8.0
374
8.6
102
7.6
373
7.9
82
8.0
361
Feature Not Available
Reporting & Analytics
8.2
348
8.7
113
8.4
381
8.6
118
7.9
328
8.0
95
Mobile & Social
7.7
338
Feature Not Available
7.4
341
8.0
96
8.2
343
7.5
76
Platform
8.2
394
8.3
84
8.4
400
8.6
86
8.7
397
8.6
95
8.0
364
7.7
61
Feature Not Available
Feature Not Available
8.0
316
8.3
80
8.9
382
8.8
97
Feature Not Available
Feature Not Available
Integration
8.4
341
8.5
91
7.9
330
8.0
80
7.9
313
7.8
74
Generative AI
Feature Not Available
6.7
21
Agentic AI - CRM
7.4
67
Not enough data
7.6
66
Not enough data
7.7
67
Not enough data
7.4
66
Not enough data
7.1
67
Not enough data
7.6
67
Not enough data
7.6
68
Not enough data
Email Marketing
Not enough data
8.6
549
|
Verified
Not enough data
9.0
545
|
Verified
Not enough data
8.6
544
|
Verified
Not enough data
8.9
536
|
Verified
Online Marketing
Not enough data
8.0
501
|
Verified
Not enough data
8.4
449
|
Verified
Not enough data
8.2
392
|
Verified
Not enough data
8.3
463
|
Verified
Not enough data
8.3
419
Lead Management
Not enough data
8.8
529
|
Verified
Not enough data
8.5
504
Not enough data
8.7
504
|
Verified
Not enough data
8.9
512
|
Verified
Not enough data
8.8
506
|
Verified
Not enough data
8.7
503
|
Verified
Not enough data
8.8
495
|
Verified
Not enough data
8.6
448
|
Verified
Campaign Management
Not enough data
8.5
156
|
Verified
Not enough data
8.5
292
Not enough data
8.4
273
|
Verified
Not enough data
7.7
113
Social
Not enough data
7.9
262
|
Verified
Not enough data
8.0
278
|
Verified
Not enough data
7.9
292
Not enough data
8.0
241
Not enough data
8.0
96
Reporting & Analytics
Not enough data
8.6
520
|
Verified
Not enough data
8.2
492
|
Verified
Not enough data
8.2
417
|
Verified
Not enough data
8.2
384
|
Verified
Not enough data
7.6
323
Platform
Not enough data
8.1
397
|
Verified
Not enough data
8.6
393
|
Verified
Not enough data
8.7
411
|
Verified
Not enough data
8.3
202
|
Verified
Not enough data
8.0
245
Not enough data
8.6
404
|
Verified
Not enough data
8.2
288
Agentic AI - Marketing Automation
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
8.8
7
Not enough data
8.8
8
Not enough data
7.9
8
Integration
Not enough data
8.6
394
|
Verified
Not enough data
8.1
311
|
Verified
Not enough data
7.8
300
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.6
164
Not enough data
8.3
169
Not enough data
7.7
147
Not enough data
8.0
139
Not enough data
8.7
158
Not enough data
8.2
170
Not enough data
8.4
153
Not enough data
Repeatability and Reportability
8.0
144
Not enough data
8.5
156
Not enough data
8.4
143
Not enough data
Feature Not Available
Not enough data
7.1
135
Not enough data
AI and Automation
8.2
146
Not enough data
7.8
142
Not enough data
7.3
138
Not enough data
7.4
141
Not enough data
6.8
138
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
7.7
22
Not enough data
7.9
21
Not enough data
8.3
22
Not enough data
7.9
21
Not enough data
8.1
19
Not enough data
8.0
21
Not enough data
8.1
23
Not enough data
Templates
Not enough data
8.0
205
|
Verified
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
8.2
151
Edit
Not enough data
8.0
197
|
Verified
Not enough data
8.5
210
|
Verified
Not enough data
8.0
197
|
Verified
Logistics
Not enough data
8.7
205
|
Verified
Not enough data
7.4
200
|
Verified
Not enough data
7.8
185
|
Verified
Not enough data
8.5
151
Generative AI
Not enough data
7.0
83
Not enough data
7.1
80
Agentic AI - Email Template Builder
Not enough data
6.7
5
Not enough data
6.7
5
Attribution Modeling
Not enough data
8.8
27
|
Verified
Not enough data
9.0
29
|
Verified
Not enough data
7.8
13
Not enough data
8.7
25
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
Feature Not Available
Agentic AI - Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
8.9
33
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
9.1
40
|
Verified
Not enough data
9.0
35
|
Verified
Reporting
Not enough data
8.8
44
|
Verified
Not enough data
8.5
47
|
Verified
Not enough data
8.7
43
|
Verified
Content & Collaboration
Not enough data
8.6(won by default)
74
Not enough data
8.7(won by default)
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9(won by default)
77
Not enough data
8.6(won by default)
48
Social Management
Not enough data
Feature Not Available
Not enough data
8.6(won by default)
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
67
Not enough data
8.4(won by default)
47
Not enough data
7.6(won by default)
20
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
53
|
Verified
Not enough data
8.9
55
|
Verified
Platform Data
Not enough data
8.8
57
|
Verified
Not enough data
8.7
51
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.7
57
|
Verified
Platform Additional Functionality
Not enough data
8.2
44
Not enough data
8.6
56
Not enough data
8.9
64
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
8.3
71
|
Verified
Not enough data
8.4
74
|
Verified
Not enough data
8.4
68
|
Verified
Not enough data
8.5
70
|
Verified
Page Optimization
Not enough data
Feature Not Available
Not enough data
8.5
66
|
Verified
Not enough data
8.9
68
|
Verified
Not enough data
8.5
54
|
Verified
Integrations
Not enough data
8.4
49
|
Verified
Not enough data
8.9
62
|
Verified
Not enough data
8.8
65
|
Verified
Generative AI
Not enough data
8.0
16
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Customization
Not enough data
8.1
31
Not enough data
7.8
29
Not enough data
7.8
29
Not enough data
8.0
29
Additional Functionality
Not enough data
8.0
30
Not enough data
6.2
23
Not enough data
8.0
29
Not enough data
7.8
24
Not enough data
7.9
27
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.3
11
Not enough data
8.3
10
Not enough data
8.8
11
Not enough data
Incentives
7.6
89
Not enough data
8.0
95
Not enough data
7.0
91
Not enough data
7.7
91
Not enough data
Personalization
8.3
97
Not enough data
8.1
95
Not enough data
8.5
99
Not enough data
8.2
93
Not enough data
Administrative
8.3
93
Not enough data
8.1
91
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Tracking
7.1
13
Not enough data
7.3
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
7.2
12
Not enough data
Analytics
8.0
95
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
8.3
100
Not enough data
7.9
95
Not enough data
8.3
100
Not enough data
8.0
92
Not enough data
8.1
92
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
7.9
11
Not enough data
8.0
11
Not enough data
Data Sourcing
7.9
119
9.0
38
8.3
118
9.1
41
8.3
112
8.9
31
8.4
113
9.1
41
8.2
114
9.1
43
Predictive Analytics
7.7
121
9.3
48
7.7
120
9.3
48
7.4
116
8.8
32
7.8
124
Feature Not Available
Sales Management
8.9
129
9.2
46
7.6
122
Feature Not Available
8.0
121
Feature Not Available
8.3
127
9.5
49
Agentic AI - Outbound Call Tracking
7.2
10
Not enough data
7.3
10
Not enough data
Calling
7.0
56
Not enough data
6.8
55
Not enough data
7.3
56
Not enough data
7.4
55
Not enough data
6.7
9
Not enough data
Contacts
8.2
60
Not enough data
7.8
57
Not enough data
8.1
59
Not enough data
Insights
8.3
56
Not enough data
8.2
57
Not enough data
6.5
55
Not enough data
7.6
60
Not enough data
7.8
55
Not enough data
7.2
9
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
8.4
91
|
Verified
Not enough data
8.4
93
|
Verified
Not enough data
8.3
88
|
Verified
Not enough data
8.5
100
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.5
97
|
Verified
Not enough data
8.6
100
|
Verified
Not enough data
8.1
87
|
Verified
Not enough data
8.2
94
|
Verified
Not enough data
8.5
86
|
Verified
Not enough data
7.8
75
|
Verified
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bigin by Zoho CRM and Constant Contact Advanced Automation are categorized as CRM and Sales Analytics
Unique Categories
Bigin by Zoho CRM is categorized as Sales Engagement, Outbound Call Tracking, Email Tracking, and Sales Performance Management
Constant Contact Advanced Automation is categorized as Email Template Builder, Online Form Builder, Customer Journey Analytics, Landing Page Builders, Marketing Analytics, Visitor Identification, Attribution, Social Media Management, and Marketing Automation
Reviews
Reviewers' Company Size
Bigin by Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Constant Contact Advanced Automation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.1%
Marketing and Advertising
10.4%
Computer Software
5.8%
Consulting
4.9%
Education Management
4.9%
Other
62.9%
Marketing and Advertising
46.7%
Information Technology and Services
4.7%
Computer Software
3.9%
Financial Services
3.2%
Non-Profit Organization Management
2.3%
Other
39.3%
Alternatives
Discussions
Does Bigin integrate with Zoho CRM?
2 Comments
AC
Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not...Read more
What is Zoho Bigin?
2 Comments
JM
It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to...Read more
What is Bigin used for?
1 Comment
AC
It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up.Read more
What is the best way you've found for selling marketing automation/CRM services to prospects/clients?
6 Comments
JK
In our 6+ years of selling SharpSpring, it's not all about the software. You need to understand the clients business model, sales process and existing...Read more
Can we track multiple sites in one instance of SharpSpring?
2 Comments
KW
Yes! I track multiple related but separate domains on one instance of SharpSpring.Read more
Do I need any specific training or certification to use SharpSpring?
2 Comments
AF
SharpSpring is a full featured, robust system. But I would definitely invest in full training & certification to get the most out of SharpSpring. That will...Read more
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