# Bigin by Zoho CRM, Bitrix24 vs Progress Podio Comparison

| | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 816 | 608 | 518 | 
| **Largest Market Segment** | Small-Business (90.5% of reviews) | Small-Business (54.1% of reviews) | Small-Business (61.1% of reviews) | 
| **Entry Level Price** | $7.00 | Free | Free | 

---
## Top Pros & Cons

### Bigin by Zoho CRM

Pros:
- Ease of Use (237 reviews)
- Simple (125 reviews)

Cons:
- Missing Features (81 reviews)
- Limited Features (66 reviews)

### Bitrix24

Pros:
- Ease of Use (22 reviews)
- Team Collaboration (21 reviews)

Cons:
- Learning Curve (10 reviews)
- Performance Issues (9 reviews)

### Progress Podio

Pros:
- Ease of Use (4 reviews)
- Automation (2 reviews)

Cons:
- Billing Issues (2 reviews)
- Learning Curve (2 reviews)

---
## Ratings Comparison
| Rating | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (736 reviews) | 8.2 (504 reviews) | 8.5 (442 reviews) | 
  | **Ease of Use** | 9.1 (755 reviews) | 7.9 (511 reviews) | 8.3 (443 reviews) | 
  | **Ease of Setup** | 8.8 (649 reviews) | 7.7 (221 reviews) | 7.8 (182 reviews) | 
  | **Ease of Admin** | 8.8 (451 reviews) | 7.7 (201 reviews) | 8.2 (178 reviews) | 
  | **Quality of Support** | 8.5 (666 reviews) | 7.7 (462 reviews) | 8.1 (368 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (427 reviews) | 7.9 (191 reviews) | 8.4 (170 reviews) | 
  | **Product Direction (% positive)** | 9.4 (720 reviews) | 8.2 (492 reviews) | 7.3 (438 reviews) | 

---
## Pricing

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Express

Price: $7.00

Description: $7/user/month - Billed Annually

Key Features:
- Team Pipelines (3)
- 50,000 Records
- Instant Workflows (10)

[Browse all 3 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

### Bitrix24

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: 100% Free for Unlimited Users

Key Features:
- Collaboration
- CRM
- Task Management

[Browse all 5 editions](https://www.g2.com/products/bitrix24/pricing)

#### Free Trial

Yes

### Progress Podio

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Complete basic functions such as building apps/workspaces and task management for up to 5 employees.

Key Features:
- Task management
- Build apps and workspaces for your team

[Browse all 3 editions](https://www.g2.com/products/progress-podio/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 627 |
| **Bitrix24** | 8.1/10 | 118 |
| **Progress Podio** | 8.1/10 | 33 |

#### Sales Force Automation

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Contact & Account Management** | 8.8 (489 reviews) | 8.5 (77 reviews) | 8.6 (26 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 8.2 (65 reviews) | 8.3 (23 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (514 reviews) | 8.6 (80 reviews) | 8.4 (25 reviews) | 
| **Task / Activity Management** | 8.7 (473 reviews) | 8.9 (85 reviews) | 8.5 (27 reviews) | 
| **Territory & Quota Management** | Feature Not Available | 7.8 (67 reviews) | 7.8 (23 reviews) | 
| **Desktop Integration** | 8.3 (417 reviews) | 8.4 (73 reviews) | 7.8 (24 reviews) | 
| **Product & Price List Management** | 8.2 (407 reviews) | 8.0 (66 reviews) | 8.3 (22 reviews) | 
| **Quote & Order Management** | 7.9 (369 reviews) | 7.8 (68 reviews) | 7.9 (21 reviews) | 
| **Customer Contract Management** | Feature Not Available | 8.1 (71 reviews) | 8.0 (23 reviews) | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Email Marketing** | 8.0 (398 reviews) | 8.0 (74 reviews) | 7.6 (23 reviews) | 
| **Campaign Management** | 7.9 (386 reviews) | 8.0 (68 reviews) | 8.0 (24 reviews) | 
| **Lead Management** | 8.6 (449 reviews) | 8.6 (81 reviews) | 8.3 (25 reviews) | 
| **Marketing ROI Analytics** | 7.6 (376 reviews) | 7.7 (67 reviews) | 7.6 (21 reviews) | 

#### Customer Support

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Case Management** | 8.0 (389 reviews) | 7.8 (74 reviews) | 8.3 (25 reviews) | 
| **Customer Support Portal** | 7.9 (383 reviews) | 7.9 (74 reviews) | 8.2 (25 reviews) | 
| **Knowledge Base** | 8.0 (375 reviews) | 8.2 (75 reviews) | 8.3 (24 reviews) | 
| **Call Center Features** | 7.6 (374 reviews) | 8.2 (71 reviews) | 7.8 (24 reviews) | 
| **Support Analytics** | 8.0 (363 reviews) | 7.9 (73 reviews) | 7.8 (22 reviews) | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Reporting** | 8.2 (366 reviews) | 8.2 (73 reviews) | 8.5 (27 reviews) | 
| **Dashboards** | 8.4 (394 reviews) | 8.1 (73 reviews) | 8.3 (27 reviews) | 
| **Forecasting** | 7.9 (331 reviews) | 7.6 (66 reviews) | 7.6 (23 reviews) | 

#### Mobile & Social

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Social Collaboration Features** | 7.7 (342 reviews) | 8.1 (76 reviews) | 8.0 (22 reviews) | 
| **Social Network Integration** | 7.4 (344 reviews) | 8.0 (69 reviews) | 7.6 (23 reviews) | 
| **Mobile User Support** | 8.2 (353 reviews) | 8.2 (70 reviews) | 8.0 (21 reviews) | 

#### Platform

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Customization** | 8.2 (422 reviews) | 7.9 (65 reviews) | 8.7 (23 reviews) | 
| **Workflow Capability** | 8.4 (429 reviews) | 7.7 (64 reviews) | 8.9 (24 reviews) | 
| **User, Role, and Access Management** | 8.6 (407 reviews) | 7.9 (63 reviews) | 8.6 (22 reviews) | 
| **Internationalization** | 8.0 (368 reviews) | 7.7 (60 reviews) | 9.0 (22 reviews) | 
| **Sandbox / Test Environments** | Feature Not Available | 7.0 (57 reviews) | 7.5 (21 reviews) | 
| **Document & Content Mgmt.** | 8.0 (320 reviews) | 7.8 (61 reviews) | 8.2 (25 reviews) | 
| **Performance and Reliability** | 8.9 (400 reviews) | 8.0 (61 reviews) | 8.9 (26 reviews) | 
| **Output Document Generation** | Feature Not Available | 7.7 (56 reviews) | 8.0 (23 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Data Import & Export Tools** | 8.4 (346 reviews) | 7.8 (59 reviews) | 8.7 (22 reviews) | 
| **Integration APIs** | 7.9 (342 reviews) | 7.9 (60 reviews) | 8.5 (24 reviews) | 
| **Breadth of Partner Applications** | 7.9 (324 reviews) | 7.6 (57 reviews) | 7.7 (20 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Feature Not Available | 7.8 (10 reviews) | 

#### Agentic AI - CRM

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.5 (69 reviews) | 8.7 (10 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (69 reviews) | 9.2 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (73 reviews) | 8.1 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 7.5 (68 reviews) | 8.3 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (69 reviews) | 8.5 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (69 reviews) | 8.5 (10 reviews) | Not enough data | 
| **Decision Making** | 7.7 (71 reviews) | 8.8 (11 reviews) | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | 7.0/10 | 14 |
| **Progress Podio** | N/A | N/A |

#### Ticket and Case Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | Not enough data | 
| **Ticket response user experience** | Not enough data | Not enough data | Not enough data | 
| **Workflow** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Response Automation** | Not enough data | Not enough data | Not enough data | 
| **SLA Management** | Not enough data | Not enough data | Not enough data | 
| **Attachments/Screencasts** | Not enough data | Not enough data | Not enough data | 
| **Ticket Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | Not enough data | 
| **Email to Case** | Not enough data | Not enough data | Not enough data | 
| **Chat/Live Support** | Not enough data | Not enough data | Not enough data | 
| **Social Integration** | Not enough data | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | 7.7 (5 reviews) | Not enough data | 
| **Customization ** | Not enough data | 6.7 (5 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 7.8 (6 reviews) | Not enough data | 
| **Integration** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Reporting** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 7.3 (5 reviews) | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | 8.5/10 | 180 |
| **Progress Podio** | N/A | N/A |

#### File Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Device Syncing** | Not enough data | 8.6 (146 reviews) | Not enough data | 
| **Web Interface** | Not enough data | 8.7 (150 reviews) | Not enough data | 
| **File Type Support** | Not enough data | 8.7 (151 reviews) | Not enough data | 
| **Search** | Not enough data | 8.4 (151 reviews) | Not enough data | 
| **Mobile Apps** | Not enough data | 8.0 (141 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

#### Collaboration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **File following** | Not enough data | 8.7 (147 reviews) | Not enough data | 
| **File Sharing** | Not enough data | 8.7 (149 reviews) | Not enough data | 
| **Simultaneously Editing** | Not enough data | 8.3 (143 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | Not enough data | 8.3 (143 reviews) | Not enough data | 

#### Administration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **User and Role Management** | Not enough data | 8.9 (147 reviews) | Not enough data | 
| **Policies and Controls** | Not enough data | 8.7 (142 reviews) | Not enough data | 
| **Device Management** | Not enough data | 8.5 (141 reviews) | Not enough data | 
| **Storage Limits** | Not enough data | 8.2 (141 reviews) | Not enough data | 
| **Storage Zones** | Not enough data | 8.5 (139 reviews) | Not enough data | 
| **Security** | Not enough data | 8.7 (146 reviews) | Not enough data | 

#### Platform

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Performance and Reliability** | Not enough data | 8.8 (55 reviews) | Not enough data | 
| **Reporting and Auditing** | Not enough data | 8.4 (52 reviews) | Not enough data | 
| **System of Record Integration** | Not enough data | 8.4 (51 reviews) | Not enough data | 
| **APIs** | Not enough data | 8.6 (45 reviews) | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Communication

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | 8.2/10 | 58 |
| **Progress Podio** | 8.5/10 | 99 |

#### Tasks

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Creation & Assignment** | Not enough data | 8.8 (43 reviews) | 8.9 (87 reviews) ✓ Verified | 
| **Due Dates** | Not enough data | 8.7 (42 reviews) | 8.6 (84 reviews) ✓ Verified | 
| **Task Prioritization** | Not enough data | 8.8 (47 reviews) | 8.6 (84 reviews) | 
| **To-Do Lists** | Not enough data | 8.9 (47 reviews) | 8.8 (84 reviews) ✓ Verified | 
| **Dependencies** | Not enough data | 8.5 (42 reviews) | 8.5 (74 reviews) | 
| **Mass Updates** | Not enough data | 8.2 (41 reviews) | 7.9 (74 reviews) | 
| **Drag & Drop** | Not enough data | 8.3 (44 reviews) | 8.5 (79 reviews) ✓ Verified | 
| **Recurring Tasks** | Not enough data | 8.4 (44 reviews) | 8.7 (82 reviews) | 

#### Projects

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Planning** | Not enough data | 8.1 (44 reviews) | 8.7 (80 reviews) ✓ Verified | 
| **Project Map** | Not enough data | 8.5 (43 reviews) | 8.3 (74 reviews) | 
| **GANTT** | Not enough data | 8.2 (40 reviews) | 8.0 (63 reviews) ✓ Verified | 
| **Calendar View** | Not enough data | 8.9 (44 reviews) | 8.4 (77 reviews) ✓ Verified | 
| **Views** | Not enough data | 8.2 (40 reviews) | 8.7 (77 reviews) ✓ Verified | 
| **Project Budgeting** | Not enough data | 8.2 (39 reviews) | 8.4 (64 reviews) | 
| **Issue Tracking** | Not enough data | 7.7 (40 reviews) | 8.9 (74 reviews) | 
| **Templates** | Not enough data | 7.9 (42 reviews) | 8.5 (70 reviews) ✓ Verified | 
| **Critical Path** | Not enough data | 7.7 (39 reviews) | 8.3 (66 reviews) | 
| **Time & Expense** | Not enough data | 8.1 (41 reviews) | 8.6 (68 reviews) | 
| **Methodologies** | Not enough data | 7.8 (37 reviews) | 8.6 (67 reviews) ✓ Verified | 

#### Resource Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Resource Definiton** | Not enough data | 8.0 (39 reviews) | 8.6 (67 reviews) ✓ Verified | 
| **Capacity** | Not enough data | 8.4 (39 reviews) | 8.6 (67 reviews) | 
| **Scheduling** | Not enough data | 8.7 (39 reviews) | 8.7 (73 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Baselining / KPIs** | Not enough data | 7.7 (40 reviews) | 8.6 (69 reviews) ✓ Verified | 
| **Resource Allocation** | Not enough data | 7.8 (39 reviews) | 8.6 (68 reviews) | 
| **Dashboards** | Not enough data | 8.2 (41 reviews) | 8.3 (77 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (24 reviews) | 7.4 (18 reviews) | 
| **AI Text Summarization** | Not enough data | 7.2 (23 reviews) | 7.5 (17 reviews) | 

#### Agentic AI - Project Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 191 |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Integrated Workflows

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Task Management** | 8.6 (166 reviews) | Not enough data | Not enough data | 
| **Email Tracking/Automation** | 8.3 (171 reviews) | Not enough data | Not enough data | 
| **Calls and Voice** | 7.7 (148 reviews) | Not enough data | Not enough data | 
| **Other Outreach Options ** | 8.0 (140 reviews) | Not enough data | Not enough data | 
| **CRM Integration** | 8.7 (160 reviews) | Not enough data | Not enough data | 
| **Calendar** | 8.2 (171 reviews) | Not enough data | Not enough data | 
| **Shared Records** | 8.4 (154 reviews) | Not enough data | Not enough data | 

#### Repeatability and Reportability

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Content Management** | 8.0 (144 reviews) | Not enough data | Not enough data | 
| **Workflow Management** | 8.5 (156 reviews) | Not enough data | Not enough data | 
| **Workflow Performance** | 8.4 (143 reviews) | Not enough data | Not enough data | 
| **Sales Coaching and Insights** | Feature Not Available | Not enough data | Not enough data | 
| **Gamification** | 7.0 (137 reviews) | Not enough data | Not enough data | 

#### AI and Automation

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Lead Prioritization** | 8.1 (146 reviews) | Not enough data | Not enough data | 
| **Lead Scoring** | 7.8 (142 reviews) | Not enough data | Not enough data | 
| **Best Time of Day Scheduling** | 7.3 (139 reviews) | Not enough data | Not enough data | 
| **Buyer Intelligence** | 7.4 (142 reviews) | Not enough data | Not enough data | 
| **Machine Learning** | 6.7 (140 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (23 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 8.0 (22 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.3 (23 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.9 (22 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.0 (22 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.1 (24 reviews) | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Grammar

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | Not enough data | 

#### Formatting

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | Not enough data | 

#### Content 

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | Not enough data | 

#### Product Type

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Presenter Tools

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Live Preview** | Not enough data | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | Not enough data | 

#### Application Tools

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Password Protection** | Not enough data | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Knowledge Pages

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | 7.1/10 | 9 |
| **Progress Podio** | N/A | N/A |

#### Tasks

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Tasks** | Not enough data | 7.7 (8 reviews) | Not enough data | 
| **Details** | Not enough data | 7.1 (7 reviews) | Not enough data | 
| **Priority** | Not enough data | 7.1 (7 reviews) | Not enough data | 

#### Agentic AI - Kanban Project Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Kanban Cards** | Not enough data | 7.6 (7 reviews) | Not enough data | 
| **Drag and Drop** | Not enough data | 7.4 (7 reviews) | Not enough data | 
| **Visibility** | Not enough data | 6.9 (6 reviews) | Not enough data | 

#### Planning

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Workflow** | Not enough data | 7.2 (6 reviews) | Not enough data | 
| **Backlog** | Not enough data | 6.1 (6 reviews) | Not enough data | 
| **Optimization** | Not enough data | 6.7 (6 reviews) | Not enough data | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | 8.8/10 | 24 |

#### Task Creation

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Creation & Assignment** | Not enough data | Not enough data | 8.9 (19 reviews) | 
| **Due Dates** | Not enough data | Not enough data | 9.2 (18 reviews) | 
| **Drag & Drop** | Not enough data | Not enough data | 9.0 (20 reviews) | 
| **Mass Updates** | Not enough data | Not enough data | 9.2 (19 reviews) | 

#### Task Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Task Prioritization** | Not enough data | Not enough data | 9.5 (20 reviews) | 
| **To-Do Lists** | Not enough data | Not enough data | 9.5 (21 reviews) | 
| **Dependencies** | Not enough data | Not enough data | 9.0 (20 reviews) | 
| **Recurring Tasks** | Not enough data | Not enough data | 9.4 (21 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.3 (10 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 6.9 (9 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | 8.4/10 | 49 |

#### Automation

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Workflows** | Not enough data | Not enough data | 8.7 (45 reviews) | 
| **Customization** | Not enough data | Not enough data | 8.6 (39 reviews) | 
| **Data repository** | Not enough data | Not enough data | 8.6 (41 reviews) | 

#### Administration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Permissions** | Not enough data | Not enough data | 8.2 (35 reviews) | 
| **Procedures** | Not enough data | Not enough data | 8.6 (38 reviews) | 
| **Remote Work** | Not enough data | Not enough data | 9.3 (42 reviews) | 

#### Project management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Task Prioritization** | Not enough data | Not enough data | 8.6 (44 reviews) | 
| **Dependencies** | Not enough data | Not enough data | 8.3 (38 reviews) | 
| **Planning** | Not enough data | Not enough data | 8.7 (41 reviews) | 
| **Views** | Not enough data | Not enough data | 8.6 (42 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 8.6 (43 reviews) | 
| **Critical Path** | Not enough data | Not enough data | 8.3 (33 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.3 (41 reviews) | 

#### Workload

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Resource Allocation** | Not enough data | Not enough data | 8.7 (38 reviews) | 
| **Workspace** | Not enough data | Not enough data | 8.8 (43 reviews) | 
| **Configuration** | Not enough data | Not enough data | 8.5 (41 reviews) | 
| **Insights** | Not enough data | Not enough data | 8.2 (39 reviews) | 

#### Communication & Collaboration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Communication Channels** | Not enough data | Not enough data | 8.8 (40 reviews) | 
| **Document Management** | Not enough data | Not enough data | 8.5 (41 reviews) | 
| **Collaboration** | Not enough data | Not enough data | 9.2 (42 reviews) | 

#### Cost Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Project Budgeting** | Not enough data | Not enough data | 8.2 (33 reviews) | 
| **Time & Expense** | Not enough data | Not enough data | 8.8 (36 reviews) | 
| **Profitability** | Not enough data | Not enough data | 8.4 (34 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Front Office** | Not enough data | Not enough data | 8.2 (34 reviews) | 
| **Back Office** | Not enough data | Not enough data | 8.1 (40 reviews) | 
| **External data** | Not enough data | Not enough data | 8.1 (39 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 5.8 (11 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 6.5 (12 reviews) | 

#### Agentic AI - Work Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | 7.4/10 | 16 |
| **Progress Podio** | 8.4/10 | 82 |

#### Communication

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Chat** | Not enough data | 8.3 (10 reviews) | 8.5 (66 reviews) | 
| **Discussions** | Not enough data | 7.9 (8 reviews) | 8.6 (61 reviews) | 
| **External** | Not enough data | 7.8 (10 reviews) | 8.1 (57 reviews) | 
| **Feedback** | Not enough data | 7.5 (10 reviews) | 8.4 (59 reviews) | 
| **Announcements** | Not enough data | 8.0 (9 reviews) | 8.6 (57 reviews) | 

#### Content & Documents

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **File Sharing** | Not enough data | 8.0 (9 reviews) | 8.6 (68 reviews) | 
| **Notes** | Not enough data | 8.0 (9 reviews) | 8.6 (69 reviews) | 
| **Search** | Not enough data | 7.8 (9 reviews) | 8.6 (66 reviews) | 
| **Versioning** | Not enough data | 6.7 (8 reviews) | 8.1 (60 reviews) | 

#### Controls

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Custom Views** | Not enough data | 6.9 (8 reviews) | 8.5 (63 reviews) | 
| **Followers** | Not enough data | 6.9 (8 reviews) | 8.6 (55 reviews) | 
| **User Management** | Not enough data | 7.6 (9 reviews) | 8.6 (63 reviews) | 
| **Calendars** | Not enough data | 7.0 (9 reviews) | 8.3 (65 reviews) | 
| **Public Sharing** | Not enough data | 7.6 (9 reviews) | 8.3 (59 reviews) | 

#### Project Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Task Management** | Not enough data | 7.8 (9 reviews) | 8.7 (67 reviews) | 
| **Planning** | Not enough data | 7.7 (10 reviews) | 8.4 (64 reviews) | 
| **Visibility** | Not enough data | 7.7 (10 reviews) | 8.4 (65 reviews) | 
| **Integration** | Not enough data | 6.9 (9 reviews) | 8.6 (60 reviews) | 

#### Remote Collaboration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Alignment** | Not enough data | 7.2 (9 reviews) | 8.4 (61 reviews) | 
| **Accountability** | Not enough data | 7.8 (9 reviews) | 8.5 (59 reviews) | 
| **Connectivity** | Not enough data | 7.2 (9 reviews) | 8.5 (61 reviews) | 
| **Offline Mode** | Not enough data | 6.9 (8 reviews) | 8.2 (49 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 6.7 (9 reviews) | 7.3 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 6.8 (10 reviews) | 7.2 (12 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | 8.4/10 | 174 |
| **Progress Podio** | N/A | N/A |

#### Collaboration Tools

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 8.4 (147 reviews) ✓ Verified | Not enough data | 
| **Presentations** | Not enough data | 7.8 (17 reviews) | Not enough data | 
| **Whiteboarding** | Not enough data | Feature Not Available | Not enough data | 
| **Live Chat** | Not enough data | 8.8 (67 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | Not enough data | 8.4 (63 reviews) ✓ Verified | Not enough data | 

#### Meeting Coordination

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Scheduling** | Not enough data | 8.5 (149 reviews) ✓ Verified | Not enough data | 
| **Recording** | Not enough data | 8.5 (143 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | Not enough data | 8.4 (146 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | Not enough data | 8.4 (63 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Mobile** | Not enough data | 8.2 (140 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | Not enough data | 8.5 (65 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | Not enough data | 8.6 (63 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | 7.7/10 | 10 |
| **Progress Podio** | N/A | N/A |

#### Calendar View

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Customizable Viewing** | Not enough data | 7.8 (6 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Multiple Calendar Management** | Not enough data | 7.8 (6 reviews) | Not enough data | 

#### Accessibility

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 7.5 (6 reviews) | Not enough data | 
| **Keyboard Shortcuts** | Not enough data | 8.1 (6 reviews) | Not enough data | 

#### Integration

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 7.8 (6 reviews) | Not enough data | 
| **Import Events** | Not enough data | 8.1 (6 reviews) | Not enough data | 
| **Software Integrations** | Not enough data | 8.1 (6 reviews) | Not enough data | 

#### Notifications

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.0 (5 reviews) | Not enough data | 
| **Location-Based Alerts** | Not enough data | 7.7 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.0 (5 reviews) | Not enough data | 
| **AI Text-to-Speech** | Not enough data | 6.3 (5 reviews) | Not enough data | 
| **AI Image-to-Text** | Not enough data | 6.7 (5 reviews) | Not enough data | 

#### Agentic AI - Calendar

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Google Workspace Project Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Agentic AI - Google Workspace Project Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.1/10 | 114 |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.3 (12 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.3 (11 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.8 (12 reviews) | Not enough data | Not enough data | 

#### Incentives

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Badges** | 7.6 (90 reviews) | Not enough data | Not enough data | 
| **Triggers** | 8.0 (96 reviews) | Not enough data | Not enough data | 
| **Commission Calculator** | 7.0 (92 reviews) | Not enough data | Not enough data | 
| **Leaderboards** | 7.7 (92 reviews) | Not enough data | Not enough data | 

#### Personalization

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Profiles** | 8.3 (98 reviews) | Not enough data | Not enough data | 
| **Custom Reports** | 8.1 (97 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 8.5 (101 reviews) | Not enough data | Not enough data | 
| **Goal Setting** | 8.2 (94 reviews) | Not enough data | Not enough data | 

#### Administrative

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Integration** | 8.3 (94 reviews) | Not enough data | Not enough data | 
| **Employee Structure** | 8.1 (92 reviews) | Not enough data | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.6/10 | 109 |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.1 (13 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.3 (13 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.9 (14 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.1 (14 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.3 (13 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.2 (13 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.3 (13 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Open Rates** | 8.0 (95 reviews) | Not enough data | Not enough data | 
| **Link Activity** | Feature Not Available | Not enough data | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | Not enough data | 

#### Customizations

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Email Platform Integration** | 8.3 (101 reviews) | Not enough data | Not enough data | 
| **Email Scheduling** | 8.0 (96 reviews) | Not enough data | Not enough data | 
| **Notifications** | 8.3 (100 reviews) | Not enough data | Not enough data | 
| **Email Categorization** | 8.0 (93 reviews) | Not enough data | Not enough data | 
| **Templates** | 8.1 (93 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 155 |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.2 (11 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.2 (12 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.5 (12 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.9 (12 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Data Sourcing** | 7.8 (121 reviews) | Not enough data | Not enough data | 
| **Exporting & Sharing Data** | 8.3 (120 reviews) | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (114 reviews) | Not enough data | Not enough data | 
| **Interactive Dashboards** | 8.3 (115 reviews) | Not enough data | Not enough data | 
| **Data Segmentation** | 8.2 (116 reviews) | Not enough data | Not enough data | 

#### Predictive Analytics

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Lead Scoring** | 7.7 (123 reviews) | Not enough data | Not enough data | 
| **Opportunity Scoring** | 7.7 (122 reviews) | Not enough data | Not enough data | 
| **Risk Analysis** | 7.3 (118 reviews) | Not enough data | Not enough data | 
| **Live Forecasting** | 7.8 (125 reviews) | Not enough data | Not enough data | 

#### Sales Management

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Live Pipeline Management** | 8.8 (132 reviews) | Not enough data | Not enough data | 
| **Sales Gamification** | 7.6 (124 reviews) | Not enough data | Not enough data | 
| **Account-Based Analytics** | 8.0 (123 reviews) | Not enough data | Not enough data | 
| **Activity Tracking** | 8.3 (128 reviews) | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.5/10 | 69 |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | Not enough data | 

#### Calling

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Record Calls** | 7.0 (55 reviews) | Not enough data | Not enough data | 
| **Generate Location** | 6.8 (54 reviews) | Not enough data | Not enough data | 
| **Call Types** | 7.3 (55 reviews) | Not enough data | Not enough data | 
| **Click-to-Call** | 7.3 (54 reviews) | Not enough data | Not enough data | 
| **Auto Dialer** | 6.7 (9 reviews) | Not enough data | Not enough data | 

#### Contacts

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Personalization** | 8.2 (59 reviews) | Not enough data | Not enough data | 
| **Information Locater** | 7.8 (56 reviews) | Not enough data | Not enough data | 
| **Record Prospect Data** | 8.1 (58 reviews) | Not enough data | Not enough data | 

#### Insights

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Notes** | 8.3 (55 reviews) | Not enough data | Not enough data | 
| **Daily Summary** | 8.2 (56 reviews) | Not enough data | Not enough data | 
| **Automated Voicemails** | 6.5 (54 reviews) | Not enough data | Not enough data | 
| **Automated Emails** | 7.6 (59 reviews) | Not enough data | Not enough data | 
| **Sorts Prospects** | 7.8 (54 reviews) | Not enough data | Not enough data | 
| **Automated Note Taking** | 7.2 (9 reviews) | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Customizations

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | Not enough data | 

#### Growth

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **SEO** | Not enough data | Not enough data | Not enough data | 
| **Site Analytics** | Not enough data | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | Not enough data | 
| **Hosting** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Email Integrations** | Not enough data | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | Not enough data | 
| **WordPress Tool** | Not enough data | Not enough data | Not enough data | 

#### Support

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Customer Support** | Not enough data | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Bitrix24** | N/A | N/A |
| **Progress Podio** | N/A | N/A |

#### Knowledge Base

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Bigin by Zoho CRM (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Bitrix24 (13):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Project Management Software](https://www.g2.com/categories/project-management), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Document Management Software](https://www.g2.com/categories/document-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Website Builder Software](https://www.g2.com/categories/website-builder), [Help Desk Software](https://www.g2.com/categories/help-desk), [Calendar Software](https://www.g2.com/categories/calendar-software)

**Unique to Progress Podio (5):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Work Management Software](https://www.g2.com/categories/work-management), [Google Workspace Project Management Software](https://www.g2.com/categories/google-workspace-project-management), [Task Management Software](https://www.g2.com/categories/task-management-software), [Project Management Software](https://www.g2.com/categories/project-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Bigin by Zoho CRM | Bitrix24 | Progress Podio | 
|---|---|---|---|
| **Small-Business** | 90.5% | 54.1% | 61.1% | 
| **Mid-Market** | 8.2% | 32.3% | 27.2% | 
| **Enterprise** | 1.2% | 13.5% | 11.7% | 

### By Industry

#### Bigin by Zoho CRM

- **Information Technology and Services:** 10.6%
- **Marketing and Advertising:** 10.0%
- **Computer Software:** 5.7%
- **Consulting:** 5.0%
- **Real Estate:** 4.7%
- **Education Management:** 4.4%
- **Financial Services:** 4.2%
- **Accounting:** 2.9%
- **Construction:** 2.5%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 47.6%

#### Bitrix24

- **Information Technology and Services:** 14.2%
- **Marketing and Advertising:** 10.4%
- **Higher Education:** 5.8%
- **Computer Software:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.3%
- **Retail:** 2.8%
- **Real Estate:** 2.5%
- **Internet:** 2.3%
- **Banking:** 2.1%
- **Other:** 47.4%

#### Progress Podio

- **Real Estate:** 12.7%
- **Marketing and Advertising:** 10.3%
- **Information Technology and Services:** 10.1%
- **Computer Software:** 6.5%
- **Internet:** 4.6%
- **Non-Profit Organization Management:** 4.4%
- **Management Consulting:** 4.0%
- **Education Management:** 2.8%
- **Accounting:** 2.6%
- **Higher Education:** 2.4%
- **Other:** 39.8%

---
## Alternatives

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1165 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (662 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)

### Alternatives to Bitrix24

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12425 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48016 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15380 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4353 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) — 4.3/5 stars (415 reviews)

### Alternatives to Progress Podio

- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1626 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1221 reviews)
- [Smartsheet](https://www.g2.com/products/smartsheet/reviews) — 4.4/5 stars (22097 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15380 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39046 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4353 reviews)

---
## Top Discussions

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

### Bitrix24

- Title: [What is Bitrix24 used for?](https://www.g2.com/discussions/what-is-bitrix24-used-for) — 2 comments
  > **Top comment:** "We utilize Bitrix24 for CRM, Unified Communications and documentation storage.  It is a secure way for us to collaborate with partners and customers."
- Title: [How does bitrix24 make money?](https://www.g2.com/discussions/how-does-bitrix24-make-money) — 2 comments
  > **Top comment:** "It offers subscription plans for both online and as a self-hosted platform"
- Title: [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) — 2 comments, 1 upvote
  > **Top comment:** "1 months free"
- Title: [What is the use of bitrix24?](https://www.g2.com/discussions/what-is-the-use-of-bitrix24) — 2 comments
  > **Top comment:** "CRM System - one of the best in class. Nice integration with call center facilities and sales team."
- Title: [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) — 1 comment, 1 upvote
  > **Top comment:** "Perhaps one of the top 5 when considering marketing, sales, after-sales collaboration, and projects."

### Progress Podio

- Title: [Who is the best person to contact to contract a buildout of Podio for add-ons that we need?](https://www.g2.com/discussions/who-is-the-best-person-to-contact-to-contract-a-buildout-of-podio-for-add-ons-that-we-need-91c25e08-d4aa-4a65-ade0-a5eab1100b96) — 2 comments, 1 upvote
  > **Top comment:** "Personally I would recommend B-Tech Advisors. Brandilyn is the best and has helped us buildout and customized our whole platform for us. She is amazing and..."
- Title: [Who is the best person to contact to contract a buildout of Podio for add-ons that we need?](https://www.g2.com/discussions/who-is-the-best-person-to-contact-to-contract-a-buildout-of-podio-for-add-ons-that-we-need) — 2 comments, 1 upvote
  > **Top comment:** "Citrix have a partner program (https://www.citrix.com/buy/partnerlocator/). 
I do a lot of work setting up and maintaining Podio and use Joel Ordesky..."
- Title: [Why don't you offer a cheaper plan for smaller companies?](https://www.g2.com/discussions/why-don-t-you-offer-a-cheaper-plan-for-smaller-companies) — 1 comment, 1 upvote
  > **Top comment:** "For $24/mo for top tier.... I can't complain, Free, $9, $14, $24 are your options"
- Title: [everyone has a problem sharing multiples projects?](https://www.g2.com/discussions/everyone-has-a-problem-sharing-multiples-projects) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Mike, we're sorry to hear you're experiencing issues - please get in touch with our support team and we can help. Visit https://help.podio.com/hc/en-us..."
- Title: [How do you expect improve this software for the future?](https://www.g2.com/discussions/how-do-you-expect-improve-this-software-for-the-future) — 1 comment, 1 upvote
  > **Top comment:** "Allow more items to create under Apps.
Improve Hook Management System(currently sometimes facing delays and errors and failed hooks won't be considered..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigin-by-zoho-crm-vs-bitrix24-vs-progress-podio)