G2 reviewers report that Bigin by Zoho CRM excels in ease of use, with many users praising its simple and clean interface. New users have found the setup process to be surprisingly easy, making it a great choice for those who may not have technical expertise.
Users say that Bitrix24 offers a comprehensive suite of features, including customizable portal options and follow-up schedules, which help streamline workflows across various departments. This makes it a strong contender for organizations looking for an all-in-one business tool.
Reviewers mention that Bigin's visual drag-and-drop pipelines provide clarity in tracking leads and clients, enhancing the overall user experience. This feature is particularly appreciated by users transitioning from simpler tools like Google Sheets.
According to verified reviews, Bitrix24 faces challenges in configuration, with some users noting that it can struggle to match specific workflow needs. Despite its extensive features, the complexity can be a hurdle for some teams.
Users highlight that Bigin by Zoho CRM's built-in automation features, such as automated emails and reminders, significantly improve productivity. This functionality is especially beneficial for small businesses looking to streamline their operations.
G2 reviewers indicate that while Bitrix24 is a cost-effective solution, its quality of support may not always meet expectations, with some users expressing a desire for more responsive assistance. In contrast, Bigin's support has received higher ratings, contributing to a more positive user experience overall.
Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not...Read more
What is Zoho Bigin?
2 Comments
JM
It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to...Read more
What is Bigin used for?
1 Comment
AC
It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up.Read more
We utilize Bitrix24 for CRM, Unified Communications and documentation storage. It is a secure way for us to collaborate with partners and customers.Read more
How does bitrix24 make money?
2 Comments
GB
It offers subscription plans for both online and as a self-hosted platformRead more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.