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Compare Bigin by Zoho CRM and Bitrix24 
At a Glance
Market Segments
Small-Business (90.5% of reviews)
Small-Business (54.1% of reviews)
Entry-Level Pricing
$7.00
$49.00 5 Users Per Month
Bigin by Zoho CRM
Star Rating
(736)4.6 out of 5
Market Segments
Small-Business (90.5% of reviews)
Pros & Cons
Entry-Level Pricing
$7.00
Browse all 3 pricing plansBitrix24
Star Rating
(598)4.1 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bigin by Zoho CRM excels in user-friendliness, with many users appreciating its clean interface and intuitive design. One user noted that it doesn't require a steep learning curve, making it easy for teams to adopt quickly.
- Users say that Bitrix24 offers a comprehensive suite of tools, integrating CRM, project management, and communication into one platform. Reviewers highlighted the visibility provided by the dashboard, which is particularly helpful for managing sales and accounts.
- According to verified reviews, Bigin by Zoho CRM has a more favorable reputation for customer support, with users praising the responsiveness and helpfulness of the service team. This aspect is crucial for businesses that rely on timely assistance.
- Reviewers mention that Bitrix24's setup process is straightforward, with many users finding the initial configuration easy to navigate. This is a significant advantage for small businesses looking to implement a CRM without extensive IT resources.
- G2 reviewers highlight that Bigin by Zoho CRM's pipeline management features are particularly effective, allowing users to easily move leads through different stages. This functionality is appreciated for its simplicity and efficiency in tracking sales progress.
- Users report that while Bitrix24 provides a wide range of features, some find it overwhelming due to the sheer number of tools available. This can lead to a steeper learning curve for users who may only need basic CRM functionalities.
Pricing
Entry-Level Pricing
Bigin by Zoho CRM
Express
$7.00
$7/user/month - Billed Annually
- Team Pipelines (3)
- 50,000 Records
- Instant Workflows (10)
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Free Trial
Bigin by Zoho CRM
Free Trial is available
Bitrix24
Free Trial is available
Ratings
Meets Requirements
8.6
664
8.2
494
Ease of Use
9.1
681
8.0
501
Ease of Setup
8.8
573
7.8
212
Ease of Admin
8.8
435
7.7
189
Quality of Support
8.5
603
7.7
454
Has the product been a good partner in doing business?
8.6
412
7.8
179
Product Direction (% positive)
9.3
658
8.2
484
Features by Category
Sales Force Automation
8.8
461
8.5
77
Feature Not Available
8.3
69
8.8
470
8.6
77
8.6
454
8.8
82
Feature Not Available
8.0
72
8.2
410
8.4
75
8.2
408
8.1
71
7.9
368
7.9
73
Feature Not Available
8.3
75
Marketing Automation
8.0
397
8.1
76
7.9
387
8.2
73
8.6
429
8.6
80
7.6
375
7.9
72
Customer Support
8.0
388
8.0
78
7.9
386
8.0
79
8.0
377
8.3
79
7.6
376
8.2
74
8.0
364
8.0
78
Reporting & Analytics
8.2
356
8.3
76
8.4
388
8.2
76
7.9
333
7.8
71
Mobile & Social
7.7
342
8.1
75
7.4
344
8.1
73
8.2
347
8.3
72
Platform
8.2
404
7.9
64
8.4
408
7.8
65
8.7
402
7.9
63
8.0
367
7.7
61
Feature Not Available
7.1
58
8.0
321
7.8
61
8.9
390
8.1
61
Feature Not Available
7.7
57
Integration
8.4
345
7.8
60
7.9
335
7.9
60
7.9
318
7.6
58
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
7.5
69
9.1
15
7.6
68
9.4
15
7.8
70
9.1
15
7.5
68
8.9
15
7.1
69
8.9
15
7.6
69
9.0
15
7.7
71
9.2
16
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.1
6
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
File Management
Not enough data
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Administration
Not enough data
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Platform
Not enough data
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.8
43
Not enough data
8.7
42
Not enough data
8.8
46
Not enough data
8.9
46
Not enough data
8.5
41
Not enough data
8.2
41
Not enough data
8.3
43
Not enough data
8.5
42
Projects
Not enough data
8.1
43
Not enough data
8.5
42
Not enough data
8.2
40
Not enough data
8.9
43
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
41
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
36
Resource Management
Not enough data
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Project Monitoring
Not enough data
7.7
40
Not enough data
7.8
39
Not enough data
8.1
40
Generative AI
Not enough data
6.6
23
Not enough data
7.2
23
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.6
166
Not enough data
8.3
171
Not enough data
7.7
149
Not enough data
8.0
141
Not enough data
8.7
161
Not enough data
8.2
172
Not enough data
8.4
155
Not enough data
Repeatability and Reportability
8.0
146
Not enough data
8.5
158
Not enough data
8.4
145
Not enough data
Feature Not Available
Not enough data
7.0
137
Not enough data
AI and Automation
8.1
148
Not enough data
7.8
144
Not enough data
7.3
140
Not enough data
7.4
143
Not enough data
6.7
140
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
7.8
23
Not enough data
8.0
22
Not enough data
8.3
23
Not enough data
7.9
22
Not enough data
8.0
20
Not enough data
8.0
22
Not enough data
8.1
24
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Planning
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Communication
Not enough data
8.1
9
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.2
9
Not enough data
7.7
8
Content & Documents
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
6.7
8
Controls
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
7.3
8
Project Management
Not enough data
7.5
8
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
6.5
8
Remote Collaboration
Not enough data
7.1
8
Not enough data
7.5
8
Not enough data
6.9
8
Not enough data
6.9
8
Generative AI
Not enough data
6.3
8
Not enough data
6.7
9
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Meeting Coordination
Not enough data
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Software Type
Not enough data
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
8.1
6
Not enough data
7.8
6
Shared Calendar
Not enough data
8.1
6
Not enough data
7.8
6
Accessibility
Not enough data
7.5
6
Not enough data
8.1
6
Integration
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Notifications
Not enough data
8.0
5
Not enough data
7.7
5
Generative AI
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.3
12
Not enough data
8.3
11
Not enough data
8.8
12
Not enough data
Incentives
7.6
90
Not enough data
8.0
96
Not enough data
7.0
92
Not enough data
7.7
92
Not enough data
Personalization
8.3
98
Not enough data
8.1
96
Not enough data
8.5
100
Not enough data
8.2
94
Not enough data
Administrative
8.3
94
Not enough data
8.1
92
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Tracking
7.1
13
Not enough data
7.3
13
Not enough data
6.9
13
Not enough data
7.1
13
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
7.2
12
Not enough data
Analytics
8.0
95
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
8.3
100
Not enough data
7.9
95
Not enough data
8.3
100
Not enough data
8.0
92
Not enough data
8.1
92
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
8.2
11
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
7.9
11
Not enough data
8.0
11
Not enough data
Data Sourcing
7.8
120
Not enough data
8.3
119
Not enough data
8.3
113
Not enough data
8.3
114
Not enough data
8.2
115
Not enough data
Predictive Analytics
7.7
122
Not enough data
7.7
121
Not enough data
7.3
117
Not enough data
7.8
125
Not enough data
Sales Management
8.8
131
Not enough data
7.6
123
Not enough data
8.0
122
Not enough data
8.3
128
Not enough data
Agentic AI - Outbound Call Tracking
7.2
10
Not enough data
7.3
10
Not enough data
Calling
7.0
56
Not enough data
6.8
55
Not enough data
7.3
56
Not enough data
7.4
55
Not enough data
6.7
9
Not enough data
Contacts
8.2
60
Not enough data
7.8
57
Not enough data
8.1
59
Not enough data
Insights
8.3
56
Not enough data
8.2
57
Not enough data
6.5
55
Not enough data
7.6
60
Not enough data
7.8
55
Not enough data
7.2
9
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bigin by Zoho CRM and Bitrix24 are categorized as CRM
Unique Categories
Bigin by Zoho CRM is categorized as Sales Engagement, Outbound Call Tracking, Email Tracking, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
Bigin by Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.1%
Marketing and Advertising
10.5%
Computer Software
5.6%
Consulting
5.0%
Education Management
4.7%
Other
63.1%
Information Technology and Services
14.5%
Marketing and Advertising
10.2%
Higher Education
5.9%
Computer Software
5.5%
Financial Services
3.6%
Other
60.4%
Alternatives
Discussions
Does Bigin integrate with Zoho CRM?
2 Comments
AC
Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not...Read more
What is Zoho Bigin?
2 Comments
JM
It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to...Read more
What is Bigin used for?
1 Comment
AC
It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up.Read more
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
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