# Bigin by Zoho CRM vs DaVinci Comparison
---
## AI Generated Summary
- **G2 reviewers report** that DaVinci excels in its implementation process, with users highlighting its **plug-and-play integration** capabilities. This flexibility allows teams to quickly adapt the software to their needs, making it a strong choice for organizations looking for a seamless setup experience.
- **Users say** that Bigin by Zoho CRM is particularly effective for small businesses, offering a **straightforward interface** that simplifies project tracking and task management. Reviewers appreciate its mobile version, which is described as fast and easy to navigate, making it ideal for teams on the go.
- **According to verified reviews** , DaVinci receives high marks for its **quality of support** , with users noting that the assistance provided is responsive and helpful. This level of support can be crucial for businesses that rely heavily on call tracking and need quick resolutions to any issues that arise.
- **Reviewers mention** that while Bigin by Zoho CRM is user-friendly, some users feel it lacks certain advanced features that larger enterprises might require. However, its simplicity is often seen as a benefit, especially for teams that prefer to avoid unnecessary complexity.
- **G2 reviewers highlight** that DaVinci's ability to provide **real-time customer data** during calls enhances the user experience significantly. This feature, which allows agents to see relevant customer records instantly, is a game-changer for improving customer interactions.
- **Users report** that Bigin by Zoho CRM makes onboarding new team members a breeze, with its **intuitive design** and lack of unnecessary features. This ease of use is a significant advantage for small teams looking to get up to speed quickly without extensive training.



| | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 865 | 14 | 
| **Largest Market Segment** | Small-Business (90.6% of reviews) | Enterprise (64.3% of reviews) | 
| **Entry Level Price** | $0.00 | No pricing available | 

---
## Top Pros & Cons

### Bigin by Zoho CRM

Pros:
- Ease of Use (256 reviews)
- Simple (125 reviews)

Cons:
- Missing Features (81 reviews)
- Limited Features (75 reviews)

### DaVinci

**Not enough data**

---
## Ratings Comparison
| Rating | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
  | **Meets Requirements** | 8.6 (776 reviews) | 9.4 (8 reviews) | 
  | **Ease of Use** | 9.1 (798 reviews) | 9.4 (8 reviews) | 
  | **Ease of Setup** | 8.8 (692 reviews) | 9.3 (7 reviews) | 
  | **Ease of Admin** | 8.8 (468 reviews) | 9.0 (7 reviews) | 
  | **Quality of Support** | 8.5 (699 reviews) | 9.4 (8 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (443 reviews) | 9.6 (12 reviews) | 
  | **Product Direction (% positive)** | 9.4 (755 reviews) | 10.0 (8 reviews) | 

---
## Pricing

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Single user

Key Features:
- Single Pipeline
- 500 Records
- Contacts, Products, and Activity Management

[Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

### DaVinci

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 673 |
| **DaVinci** | N/A | N/A |

#### Sales Force Automation

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Contact & Account Management** | 8.8 (505 reviews) | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (533 reviews) | Not enough data | 
| **Task / Activity Management** | 8.7 (483 reviews) | Not enough data | 
| **Territory & Quota Management** | Feature Not Available | Not enough data | 
| **Desktop Integration** | 8.2 (418 reviews) | Not enough data | 
| **Product & Price List Management** | 8.2 (407 reviews) | Not enough data | 
| **Quote & Order Management** | 7.9 (369 reviews) | Not enough data | 
| **Customer Contract Management** | Feature Not Available | Not enough data | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Email Marketing** | 8.0 (400 reviews) | Not enough data | 
| **Campaign Management** | 7.9 (386 reviews) | Not enough data | 
| **Lead Management** | 8.7 (465 reviews) | Not enough data | 
| **Marketing ROI Analytics** | 7.6 (376 reviews) | Not enough data | 

#### Customer Support

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Case Management** | 8.0 (390 reviews) | Not enough data | 
| **Customer Support Portal** | 7.9 (383 reviews) | Not enough data | 
| **Knowledge Base** | 8.0 (375 reviews) | Not enough data | 
| **Call Center Features** | 7.6 (376 reviews) | Not enough data | 
| **Support Analytics** | 8.0 (363 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Reporting** | 8.2 (370 reviews) | Not enough data | 
| **Dashboards** | 8.4 (394 reviews) | Not enough data | 
| **Forecasting** | 7.9 (331 reviews) | Not enough data | 

#### Mobile & Social

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Social Collaboration Features** | 7.7 (344 reviews) | Not enough data | 
| **Social Network Integration** | 7.4 (346 reviews) | Not enough data | 
| **Mobile User Support** | 8.2 (358 reviews) | Not enough data | 

#### Platform

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Customization** | 8.2 (432 reviews) | Not enough data | 
| **Workflow Capability** | 8.4 (436 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (408 reviews) | Not enough data | 
| **Internationalization** | 8.0 (368 reviews) | Not enough data | 
| **Sandbox / Test Environments** | Feature Not Available | Not enough data | 
| **Document & Content Mgmt.** | 8.0 (320 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (409 reviews) | Not enough data | 
| **Output Document Generation** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Data Import & Export Tools** | 8.3 (347 reviews) | Not enough data | 
| **Integration APIs** | 8.0 (346 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 7.9 (329 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - CRM

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (69 reviews) | Not enough data | 
| **Multi-step Planning** | 7.7 (69 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (73 reviews) | Not enough data | 
| **Adaptive Learning** | 7.5 (68 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (69 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (69 reviews) | Not enough data | 
| **Decision Making** | 7.7 (71 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 191 |
| **DaVinci** | N/A | N/A |

#### Integrated Workflows

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Task Management** | 8.6 (166 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.3 (171 reviews) | Not enough data | 
| **Calls and Voice** | 7.7 (148 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.0 (140 reviews) | Not enough data | 
| **CRM Integration** | 8.7 (160 reviews) | Not enough data | 
| **Calendar** | 8.2 (171 reviews) | Not enough data | 
| **Shared Records** | 8.4 (154 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Content Management** | 8.0 (144 reviews) | Not enough data | 
| **Workflow Management** | 8.5 (156 reviews) | Not enough data | 
| **Workflow Performance** | 8.4 (143 reviews) | Not enough data | 
| **Sales Coaching and Insights** | Feature Not Available | Not enough data | 
| **Gamification** | 7.0 (137 reviews) | Not enough data | 

#### AI and Automation

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Lead Prioritization** | 8.1 (146 reviews) | Not enough data | 
| **Lead Scoring** | 7.8 (142 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.3 (139 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.4 (142 reviews) | Not enough data | 
| **Machine Learning** | 6.7 (140 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (22 reviews) | Not enough data | 
| **Decision Making** | 8.1 (24 reviews) | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **DaVinci** | N/A | N/A |

#### ServiceNow Apps

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **DaVinci** | N/A | N/A |

#### Platform

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Back** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 

#### Workforce Management

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Call Monitoring** | Not enough data | Not enough data | 
| **Performance Evaluation** | Not enough data | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **DaVinci** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **DaVinci** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Genesys AppFoundry Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **DaVinci** | N/A | N/A |

#### Agentic AI - Genesys AppFoundry Marketplace

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.1/10 | 114 |
| **DaVinci** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (12 reviews) | Not enough data | 

#### Incentives

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Badges** | 7.6 (90 reviews) | Not enough data | 
| **Triggers** | 8.0 (96 reviews) | Not enough data | 
| **Commission Calculator** | 7.0 (92 reviews) | Not enough data | 
| **Leaderboards** | 7.7 (92 reviews) | Not enough data | 

#### Personalization

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Profiles** | 8.3 (98 reviews) | Not enough data | 
| **Custom Reports** | 8.1 (97 reviews) | Not enough data | 
| **Dashboards** | 8.5 (101 reviews) | Not enough data | 
| **Goal Setting** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Integration** | 8.3 (94 reviews) | Not enough data | 
| **Employee Structure** | 8.1 (92 reviews) | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.6/10 | 109 |
| **DaVinci** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (13 reviews) | Not enough data | 
| **Decision Making** | 7.3 (13 reviews) | Not enough data | 

#### Analytics

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Open Rates** | 8.0 (95 reviews) | Not enough data | 
| **Link Activity** | Feature Not Available | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Email Platform Integration** | 8.3 (101 reviews) | Not enough data | 
| **Email Scheduling** | 8.0 (96 reviews) | Not enough data | 
| **Notifications** | 8.3 (100 reviews) | Not enough data | 
| **Email Categorization** | 8.0 (93 reviews) | Not enough data | 
| **Templates** | 8.1 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 155 |
| **DaVinci** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Data Sourcing** | 7.8 (121 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.3 (120 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (114 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.3 (115 reviews) | Not enough data | 
| **Data Segmentation** | 8.2 (116 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Lead Scoring** | 7.7 (123 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.7 (122 reviews) | Not enough data | 
| **Risk Analysis** | 7.3 (118 reviews) | Not enough data | 
| **Live Forecasting** | 7.8 (125 reviews) | Not enough data | 

#### Sales Management

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (132 reviews) | Not enough data | 
| **Sales Gamification** | 7.6 (124 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.0 (123 reviews) | Not enough data | 
| **Activity Tracking** | 8.3 (128 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.5/10 | 69 |
| **DaVinci** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Calling

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Record Calls** | 7.0 (55 reviews) | Not enough data | 
| **Generate Location** | 6.8 (54 reviews) | Not enough data | 
| **Call Types** | 7.3 (55 reviews) | Not enough data | 
| **Click-to-Call** | 7.3 (54 reviews) | Not enough data | 
| **Auto Dialer** | 6.7 (9 reviews) | Not enough data | 

#### Contacts

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Personalization** | 8.2 (59 reviews) | Not enough data | 
| **Information Locater** | 7.8 (56 reviews) | Not enough data | 
| **Record Prospect Data** | 8.1 (58 reviews) | Not enough data | 

#### Insights

| Feature | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Notes** | 8.3 (55 reviews) | Not enough data | 
| **Daily Summary** | 8.2 (56 reviews) | Not enough data | 
| **Automated Voicemails** | 6.5 (54 reviews) | Not enough data | 
| **Automated Emails** | 7.6 (59 reviews) | Not enough data | 
| **Sorts Prospects** | 7.8 (54 reviews) | Not enough data | 
| **Automated Note Taking** | 7.2 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Bigin by Zoho CRM (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to DaVinci (5):** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [SAP Store Software](https://www.g2.com/categories/sap-store)


---
## Reviewer Demographics

### By Company Size

| Segment | Bigin by Zoho CRM | DaVinci | 
|---|---|---|
| **Small-Business** | 90.6% | 21.4% | 
| **Mid-Market** | 8.2% | 14.3% | 
| **Enterprise** | 1.2% | 64.3% | 

### By Industry

#### Bigin by Zoho CRM

- **Marketing and Advertising:** 10.4%
- **Information Technology and Services:** 10.1%
- **Computer Software:** 5.9%
- **Consulting:** 5.3%
- **Real Estate:** 4.5%
- **Education Management:** 4.4%
- **Financial Services:** 4.3%
- **Accounting:** 2.8%
- **Construction:** 2.8%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 47.0%

#### DaVinci

- **Hospital & Health Care:** 14.3%
- **Automotive:** 14.3%
- **Public Relations and Communications:** 7.1%
- **Oil & Energy:** 7.1%
- **Leisure, Travel & Tourism:** 7.1%
- **Government Administration:** 7.1%
- **Food & Beverages:** 7.1%
- **Financial Services:** 7.1%
- **Electrical/Electronic Manufacturing:** 7.1%
- **Consumer Services:** 7.1%
- **Other:** 14.3%

---
## Alternatives

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13895 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.5/5 stars (1439 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2060 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14777 reviews)

### Alternatives to DaVinci

- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1558 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5621 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1636 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1421 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2391 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2060 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1850 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (866 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)
- [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) — 4.4/5 stars (707 reviews)

---
## Top Discussions

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

### DaVinci

No discussions available for this product.

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