# BIGContacts, Oracle Sales Cloud vs Oracle Siebel Comparison | | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 3.9 out of 5 | 3.5 out of 5 | | **Total Reviews** | 77 | 155 | 465 | | **Largest Market Segment** | Small-Business (74.7% of reviews) | Enterprise (49.6% of reviews) | Enterprise (61.4% of reviews) | | **Entry Level Price** | Free 1 BIGContacts Free Plan | $65/ month per user | No pricing available | --- ## Top Pros & Cons ### BIGContacts **Not enough data** ### Oracle Sales Cloud Pros: - Integration (4 reviews) - Feature Richness (3 reviews) Cons: - Learning Curve (5 reviews) - High Complexity (3 reviews) ### Oracle Siebel Pros: - Ease of Use (6 reviews) - Easy Setup (4 reviews) Cons: - Learning Curve (3 reviews) - Connectivity Issues (2 reviews) --- ## Ratings Comparison | Rating | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Meets Requirements** | 8.6 (64 reviews) | 8.0 (111 reviews) | 7.7 (348 reviews) | | **Ease of Use** | 9.0 (64 reviews) | 7.8 (110 reviews) | 6.7 (352 reviews) | | **Ease of Setup** | 9.2 (27 reviews) | 6.9 (67 reviews) | 6.5 (110 reviews) | | **Ease of Admin** | 9.0 (28 reviews) | 6.8 (54 reviews) | 6.7 (99 reviews) | | **Quality of Support** | 8.5 (61 reviews) | 7.5 (103 reviews) | 7.2 (310 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (27 reviews) | 7.1 (51 reviews) | 7.2 (96 reviews) | | **Product Direction (% positive)** | 9.2 (61 reviews) | 8.0 (104 reviews) | 5.0 (341 reviews) | --- ## Pricing ### BIGContacts #### Entry-Level Pricing Plan: Free Plan Price: Free 1 BIGContacts Free Plan Key Features: - contact management [Browse all 2 editions](https://www.g2.com/products/bigcontacts/pricing) #### Free Trial Yes ### Oracle Sales Cloud #### Entry-Level Pricing Plan: Professional Edition Price: $65 / month per user Key Features: - CX Core - Mobile App for Smartphones and Tablets - Sales Analytics [Browse all 4 editions](https://www.g2.com/products/oracle-sales-cloud/pricing) #### Free Trial No ### Oracle Siebel #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **BIGContacts** | 8.2/10 | 51 | | **Oracle Sales Cloud** | 7.5/10 | 108 | | **Oracle Siebel** | 7.7/10 | 321 | #### Sales Force Automation | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Contact & Account Management** | 8.9 (46 reviews) ✓ Verified | 7.8 (83 reviews) ✓ Verified | 7.6 (228 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.8 (62 reviews) ✓ Verified | 7.3 (165 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.3 (32 reviews) ✓ Verified | 7.6 (83 reviews) ✓ Verified | 7.3 (206 reviews) ✓ Verified | | **Task / Activity Management** | 9.0 (45 reviews) ✓ Verified | 7.8 (80 reviews) ✓ Verified | 7.5 (238 reviews) ✓ Verified | | **Territory & Quota Management** | Not enough data | 7.4 (69 reviews) ✓ Verified | 7.4 (178 reviews) ✓ Verified | | **Desktop Integration** | 8.7 (36 reviews) ✓ Verified | 7.6 (72 reviews) ✓ Verified | 7.4 (200 reviews) ✓ Verified | | **Product & Price List Management** | Not enough data | 7.6 (73 reviews) ✓ Verified | 7.3 (188 reviews) ✓ Verified | | **Quote & Order Management** | Not enough data | 7.5 (69 reviews) ✓ Verified | 7.5 (189 reviews) ✓ Verified | | **Customer Contract Management** | Not enough data | 7.6 (63 reviews) ✓ Verified | 7.6 (197 reviews) ✓ Verified | #### Marketing Automation | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Email Marketing** | 8.0 (33 reviews) | 7.3 (56 reviews) ✓ Verified | 7.3 (159 reviews) ✓ Verified | | **Campaign Management** | 8.7 (27 reviews) | Feature Not Available | 7.5 (165 reviews) ✓ Verified | | **Lead Management** | 8.5 (33 reviews) ✓ Verified | 7.7 (68 reviews) ✓ Verified | 7.4 (170 reviews) ✓ Verified | | **Marketing ROI Analytics** | 8.0 (22 reviews) | Feature Not Available | 7.6 (142 reviews) ✓ Verified | #### Customer Support | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Case Management** | Not enough data | 7.4 (60 reviews) ✓ Verified | 7.9 (180 reviews) ✓ Verified | | **Customer Support Portal** | Not enough data | 7.5 (61 reviews) ✓ Verified | 7.6 (181 reviews) ✓ Verified | | **Knowledge Base** | Not enough data | 7.5 (64 reviews) ✓ Verified | 7.6 (179 reviews) ✓ Verified | | **Call Center Features** | Not enough data | 7.1 (56 reviews) ✓ Verified | 7.8 (167 reviews) ✓ Verified | | **Support Analytics** | Not enough data | 7.3 (57 reviews) ✓ Verified | 7.7 (168 reviews) ✓ Verified | #### Reporting & Analytics | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Reporting** | 8.1 (37 reviews) ✓ Verified | 7.7 (74 reviews) ✓ Verified | 7.7 (209 reviews) ✓ Verified | | **Dashboards** | 8.1 (38 reviews) ✓ Verified | 7.8 (75 reviews) ✓ Verified | 7.5 (210 reviews) ✓ Verified | | **Forecasting** | 8.3 (23 reviews) ✓ Verified | 7.8 (67 reviews) ✓ Verified | 7.5 (178 reviews) ✓ Verified | #### Mobile & Social | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Social Collaboration Features** | 7.9 (21 reviews) | 7.6 (61 reviews) ✓ Verified | 7.2 (133 reviews) ✓ Verified | | **Social Network Integration** | 8.4 (21 reviews) ✓ Verified | Feature Not Available | 7.3 (125 reviews) ✓ Verified | | **Mobile User Support** | 8.0 (28 reviews) ✓ Verified | 7.4 (65 reviews) ✓ Verified | 7.4 (126 reviews) ✓ Verified | #### Platform | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Customization** | 8.2 (15 reviews) ✓ Verified | 7.3 (50 reviews) ✓ Verified | 7.3 (64 reviews) ✓ Verified | | **Workflow Capability** | 8.2 (14 reviews) ✓ Verified | 7.2 (45 reviews) ✓ Verified | 7.8 (70 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.8 (16 reviews) ✓ Verified | 7.5 (50 reviews) ✓ Verified | 8.0 (66 reviews) ✓ Verified | | **Internationalization** | Not enough data | 7.5 (38 reviews) ✓ Verified | 7.8 (55 reviews) ✓ Verified | | **Sandbox / Test Environments** | Not enough data | 7.5 (47 reviews) ✓ Verified | 7.6 (60 reviews) ✓ Verified | | **Document & Content Mgmt.** | Not enough data | 7.3 (45 reviews) ✓ Verified | 7.4 (56 reviews) ✓ Verified | | **Performance and Reliability** | 8.3 (16 reviews) ✓ Verified | 7.4 (51 reviews) ✓ Verified | 7.3 (61 reviews) ✓ Verified | | **Output Document Generation** | Not enough data | 7.4 (37 reviews) ✓ Verified | 7.3 (61 reviews) ✓ Verified | #### Integration | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Data Import & Export Tools** | 7.4 (15 reviews) ✓ Verified | 7.0 (49 reviews) ✓ Verified | 7.6 (73 reviews) ✓ Verified | | **Integration APIs** | 7.2 (9 reviews) ✓ Verified | 7.0 (46 reviews) ✓ Verified | 8.0 (58 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.5 (10 reviews) | 7.1 (38 reviews) ✓ Verified | 7.6 (55 reviews) ✓ Verified | #### Generative AI | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.0 (18 reviews) | 7.2 (12 reviews) | #### Agentic AI - CRM | Feature | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | 7.5 (6 reviews) | | **Multi-step Planning** | Not enough data | 7.3 (5 reviews) | 8.8 (8 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 9.0 (8 reviews) | | **Adaptive Learning** | Not enough data | 7.7 (5 reviews) | 8.1 (6 reviews) | | **Natural Language Interaction** | Not enough data | 8.0 (5 reviews) | 8.0 (5 reviews) | | **Proactive Assistance** | Not enough data | 8.0 (5 reviews) | 8.3 (6 reviews) | | **Decision Making** | Not enough data | 8.1 (6 reviews) | 8.6 (6 reviews) | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | BIGContacts | Oracle Sales Cloud | Oracle Siebel | |---|---|---|---| | **Small-Business** | 74.7% | 15.8% | 13.3% | | **Mid-Market** | 25.3% | 34.5% | 25.3% | | **Enterprise** | 0% | 49.6% | 61.4% | ### By Industry #### BIGContacts - **Marketing and Advertising:** 12.0% - **Insurance:** 6.7% - **Accounting:** 5.3% - **Computer Software:** 5.3% - **Financial Services:** 5.3% - **Information Technology and Services:** 5.3% - **Education Management:** 4.0% - **Construction:** 4.0% - **Management Consulting:** 4.0% - **Hospital & Health Care:** 2.7% - **Other:** 45.3% #### Oracle Sales Cloud - **Information Technology and Services:** 18.7% - **Computer Software:** 9.4% - **Financial Services:** 5.0% - **Automotive:** 3.6% - **Accounting:** 2.9% - **Hospital & Health Care:** 2.9% - **Food & Beverages:** 2.2% - **Health, Wellness and Fitness:** 2.2% - **Human Resources:** 2.2% - **Insurance:** 2.2% - **Other:** 48.9% #### Oracle Siebel - **Information Technology and Services:** 13.3% - **Telecommunications:** 8.6% - **Computer Software:** 8.6% - **Financial Services:** 5.7% - **Retail:** 4.7% - **Hospital & Health Care:** 3.4% - **Banking:** 2.9% - **Internet:** 2.5% - **Marketing and Advertising:** 2.5% - **Medical Devices:** 2.5% - **Other:** 45.5% --- ## Alternatives ### Alternatives to BIGContacts - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13811 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1428 reviews) - [Prophet CRM](https://www.g2.com/products/prophet-crm/reviews) — 4.1/5 stars (193 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25795 reviews) - [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3047 reviews) - [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (478 reviews) ### Alternatives to Oracle Sales Cloud - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25795 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13811 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews) - [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (512 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3047 reviews) ### Alternatives to Oracle Siebel - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25795 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13811 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3047 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews) --- ## Top Discussions ### BIGContacts - Title: [What is BigContacts used for?](https://www.g2.com/discussions/what-is-bigcontacts-used-for) — 1 comment *(includes official response)* > **Top comment:** "BIGContacts is a cloud-based customer relationship management (CRM) software designed for small to medium-sized businesses to manage their customer..." ### Oracle Sales Cloud - Title: [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) — 2 comments > **Top comment:** "No" - Title: [Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence. For the designers too the structure is basic and strong.](https://www.g2.com/discussions/strong-straightforward-instrument-to-work-with-deals-people-and-outreach-groups-and-administration-people-and-organizations-complex-stage-that-can-present-and-crunch-information-conveniently-from-the-entire-organization-and-association-in-addition-to-oute) — 1 comment, 1 upvote > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..." - Title: [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) — 1 comment > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..." - Title: [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) — 1 comment > **Top comment:** "Oracle Engagement Cloud is a previous name, for what is now called Oracle CX Sales. The fact of the market is this: every staff in every business is..." - Title: [Does Oracle Sales Cloud have Partner Relationship Management (PRM) capabilities?](https://www.g2.com/discussions/productivity-fe872259-bd57-4d28-b816-6b1e7fe6e7c5) — 1 comment, 1 upvote > **Top comment:** "Yes, Engagement Cloud has a dedicated module to manage partners:..." ### Oracle Siebel - Title: [What language is Siebel written in?](https://www.g2.com/discussions/14743-what-language-is-siebel-written-in) — 3 comments, 2 upvotes > **Top comment:** "JavaScript" - Title: [What is Oracle Siebel used for?](https://www.g2.com/discussions/what-is-oracle-siebel-used-for) — 1 comment > **Top comment:** "Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we..." - Title: [What's the best way to practice the navigation in the software?](https://www.g2.com/discussions/what-s-the-best-way-to-practice-the-navigation-in-the-software) — 1 comment, 1 upvote > **Top comment:** "Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcontacts-vs-oracle-sales-cloud-vs-oracle-siebel)