Compare BigCommerce and Zoho Commerce 
Featured Products
At a Glance
Market Segments
Small-Business (77.2% of reviews)
Small-Business (77.5% of reviews)
Entry-Level Pricing
$29.95/ per month
Starting at $140.00 Per Month
BigCommerce
Star Rating
(576)4.2 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansZoho Commerce
Star Rating
(97)4.3 out of 5
Market Segments
Small-Business (77.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $140.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and the availability of thousands of apps that can be easily integrated. This makes it a great choice for those who may not have extensive technical experience.
- Users say that Zoho Commerce offers seamless integration with other Zoho applications, such as Zoho CRM and Zoho Surveys, which enhances the overall user experience by keeping everything centralized. This is particularly beneficial for businesses already using the Zoho ecosystem.
- Reviewers mention that BigCommerce has a strong reputation for customer support, with users appreciating the quick response times and helpful assistance. This can be a significant advantage for businesses that may need guidance during setup or troubleshooting.
- According to verified reviews, Zoho Commerce shines in its order management capabilities, with users praising its real-time order sync and effective logistics integrations. This feature is especially valuable for businesses managing large inventories or multiple warehouses.
- G2 reviewers highlight that while both platforms are easy to set up, BigCommerce tends to have a slight edge in the setup process, with users noting a more straightforward onboarding experience compared to Zoho Commerce's setup.
- Users report that BigCommerce generally provides a more affordable entry point for small businesses, starting at $29.95 per month, compared to Zoho Commerce's higher starting price of $140. This makes BigCommerce a more accessible option for startups and smaller enterprises.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Zoho Commerce
ADVANCED
Starting at $140.00
Per Month
- Composite Items
- Price Lists for customer groups
- Mega menu
Free Trial
BigCommerce
Free Trial is available
Zoho Commerce
Free Trial is available
Ratings
Meets Requirements
8.3
485
8.0
65
Ease of Use
8.4
488
8.4
65
Ease of Setup
8.3
306
8.0
40
Ease of Admin
8.4
287
8.0
31
Quality of Support
8.2
466
8.3
66
Has the product been a good partner in doing business?
8.4
283
8.5
32
Product Direction (% positive)
8.0
468
9.2
57
Features by Category
Headless Commerce
7.4
84
Feature Not Available
7.8
93
8.1
30
7.6
90
8.2
31
7.5
103
8.1
39
7.5
92
8.1
37
Generative AI
7.2
53
7.6
13
7.3
52
7.4
13
Agentic AI - E-Commerce Platforms
5.2
9
Not enough data
6.2
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.6
11
Not enough data
Merchandising/Marketing
7.9
387
7.8
44
8.3
387
7.7
43
7.7
369
8.0
41
7.9
371
7.3
41
7.9
350
7.3
40
7.7
349
7.6
37
7.9
359
7.6
41
Product Catalog
8.3
386
8.3
43
8.2
376
8.2
39
8.0
379
8.3
42
7.9
266
Feature Not Available
Order Process
8.5
388
8.1
42
8.1
379
7.9
43
8.5
363
7.9
43
8.8
374
8.3
41
8.5
387
8.6
45
8.2
345
7.5
39
8.1
332
8.3
44
7.8
261
7.3
22
Multi-Channel Support
8.0
320
7.6
33
8.0
352
7.9
38
7.9
304
7.6
35
8.0
339
7.9
42
7.7
231
Feature Not Available
7.9
245
7.0
33
7.6
198
8.2
35
Platform
8.1
296
8.2
31
7.8
363
7.9
41
7.9
337
7.8
37
8.4
355
8.4
40
7.9
354
8.2
39
8.6
361
8.8
36
Feature Not Available
Feature Not Available
8.6
348
8.4
36
Feature Not Available
7.7
31
Feature Not Available
8.0
33
8.5
332
8.5
34
8.6
374
8.2
39
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Zoho Commerce are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Zoho Commerce has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.1%
Apparel & Fashion
6.1%
Marketing and Advertising
5.0%
Information Technology and Services
3.9%
Consumer Goods
3.8%
Other
61.1%
Retail
12.6%
Marketing and Advertising
9.2%
Information Technology and Services
8.0%
Apparel & Fashion
6.9%
Computer Software
5.7%
Other
57.5%
Alternatives
Discussions
Is BigCommerce like Shopify?
2 Comments
BL
No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.
I have seen many little...Read more
Who uses BigCommerce?
1 Comment
KF
We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it.Read more
Zoho Commerce has no more discussions with answers
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