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Compare BigCommerce and WordPress.com 
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At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
$29.95/ per month
$4 user/month
BigCommerce
Star Rating
(567)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansWordPress.com
Star Rating
(2,629)4.4 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
$4 user/month
Browse all 5 pricing plansBigCommerce vs WordPress.com
When assessing the two solutions, reviewers found them equally easy to use. However, BigCommerce is easier to set up , while reviewers preferred administration and ease of doing business with WordPress.com overall.
- Reviewers felt that WordPress.com meets the needs of their business better than BigCommerce.
- When comparing quality of ongoing product support, reviewers felt that BigCommerce is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BigCommerce over WordPress.com.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
WordPress.com
Personal Plan
$4
user/month
Add some personality to your website with a custom domain and access to 24/7 support.
Free Trial
BigCommerce
Free Trial is available
WordPress.com
No trial information availableRatings
Meets Requirements
8.3
480
8.8
2,356
Ease of Use
8.4
483
8.4
2,363
Ease of Setup
8.3
302
8.1
1,136
Ease of Admin
8.4
284
8.5
1,119
Quality of Support
8.3
462
7.9
1,887
Has the product been a good partner in doing business?
8.4
281
8.5
978
Product Direction (% positive)
8.0
463
7.9
2,317
Features by Category
Headless Commerce
7.4
85
Not enough data
7.8
94
Not enough data
7.7
91
Not enough data
7.5
104
Not enough data
7.6
93
Not enough data
Generative AI
7.2
54
Not enough data
7.4
53
Not enough data
Agentic AI - E-Commerce Platforms
5.7
10
Not enough data
6.5
12
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.7
12
Not enough data
6.0
12
Not enough data
Merchandising/Marketing
7.9
385
Not enough data
8.3
388
Not enough data
7.7
370
Not enough data
7.9
372
Not enough data
7.9
351
Not enough data
7.7
350
Not enough data
7.9
360
Not enough data
Product Catalog
8.3
384
Not enough data
8.2
376
Not enough data
8.0
379
Not enough data
7.9
266
Not enough data
Order Process
8.5
389
Not enough data
8.1
380
Not enough data
8.5
364
Not enough data
8.8
375
Not enough data
8.5
387
Not enough data
8.2
346
Not enough data
8.1
333
Not enough data
7.8
262
Not enough data
Multi-Channel Support
8.0
321
Not enough data
8.1
353
Not enough data
7.9
305
Not enough data
8.0
338
Not enough data
7.7
232
Not enough data
7.9
246
Not enough data
7.6
198
Not enough data
Platform
8.1
297
Not enough data
7.8
361
Not enough data
7.9
334
Not enough data
8.4
356
Not enough data
7.9
354
Not enough data
8.6
362
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
333
Not enough data
8.6
373
Not enough data
Platform Basics
Not enough data
8.4
120
Not enough data
8.5
120
Not enough data
8.5
121
Not enough data
8.6
120
Platform Additional Functionalities
Not enough data
8.2
111
Not enough data
8.3
117
Not enough data
8.0
111
Agentic AI - Web Design
Not enough data
8.0
24
Not enough data
7.9
24
Not enough data
8.1
24
Not enough data
8.1
24
Not enough data
7.8
24
Performance
Not enough data
9.1
15
Not enough data
9.4
15
Not enough data
8.3
15
Not enough data
8.6
15
Not enough data
8.9
14
Security
Not enough data
9.2
15
Not enough data
9.3
14
Not enough data
8.8
15
Not enough data
9.2
15
Free Resources
Not enough data
8.6
14
Not enough data
8.7
15
Not enough data
9.9
15
Performance - Cloud Web Hosting
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
10.0
5
Support - Cloud Web Hosting
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Security - Cloud Web Hosting
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Customizations
Not enough data
8.5
1689
Not enough data
8.2
1649
Not enough data
8.2
1581
Not enough data
8.6
1542
Growth
Not enough data
8.4
1529
Not enough data
8.2
1566
Not enough data
8.0
1403
Not enough data
8.0
1116
Not enough data
8.4
1296
Content
Not enough data
8.2
1257
Not enough data
8.7
1632
Not enough data
8.6
1474
Not enough data
8.8
292
Support
Not enough data
8.1
279
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and WordPress.com share no categories
Unique Categories
BigCommerce is categorized as Omnichannel Commerce and E-Commerce Platforms
WordPress.com is categorized as Web Design, Website Builder, WordPress Hosting, Cloud Web Hosting, Managed Hosting, and Shared Hosting
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.6%
Other
61.5%
Marketing and Advertising
16.0%
Computer Software
8.4%
Information Technology and Services
7.4%
Internet
3.7%
Writing and Editing
3.3%
Other
61.2%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
How do you add features on WordPress?
3 Comments
FM
There are mainly 6 ways to add features to WordPress. Here is the short list on it.
1) Plugins: Install and activate via "Plugins" > "Add New."
2)...Read more
What is the best way to use Wordpress to its fullest capability.
2 Comments
SK
I used a YouTube video but kind of customized it to my needs. It's super simple but don't let the length of the video fool you. I used this one:...Read more
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