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At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (67.6% of reviews)
Entry-Level Pricing
$29.95/ per month
Starting at $600.00 Per Month
BigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansShopware
Star Rating
(194)4.2 out of 5
Market Segments
Small-Business (67.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $600.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in its Ease of Use with a score of 8.4, making it more user-friendly for small businesses compared to Shopware's score of 7.8. Reviewers mention that the intuitive interface allows for quicker onboarding and less time spent on training.
- Reviewers mention that BigCommerce's Quality of Support is superior, scoring 8.2, while Shopware lags behind at 7.2. Users on G2 appreciate the responsive customer service and extensive documentation provided by BigCommerce, which helps resolve issues faster.
- G2 users highlight BigCommerce's strong Reporting and Analytics capabilities, scoring 8.1, in contrast to Shopware's disappointing score of 4.6. Users say that the detailed reports help them make informed business decisions, while Shopware's analytics features are seen as lacking in depth.
- Users report that BigCommerce offers better Order Management features with a score of 8.5, compared to Shopware's 7.5. Reviewers mention that the streamlined order processing and fulfillment options in BigCommerce significantly enhance operational efficiency.
- Reviewers mention that BigCommerce's Payment Processing capabilities are robust, scoring 8.7, while Shopware's score of 8.2 indicates it still performs well but lacks some of the flexibility and options that BigCommerce provides. Users appreciate the variety of payment gateways available in BigCommerce.
- Users on G2 highlight BigCommerce's superior Shipping Options with a score of 8.1, compared to Shopware's 7.8. Reviewers say that the integration with multiple shipping carriers and real-time shipping rates in BigCommerce simplifies logistics for their businesses.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Shopware
Rise
Starting at $600.00
Per Month
Be great at what matters – your brand. Create a unique, recognizable online presence, automate your workflows, and showcase your products at their absolute best.
- Stand out from the crowd.
Free Trial
BigCommerce
Free Trial is available
Shopware
Free Trial is available
Ratings
Meets Requirements
8.3
481
7.9
162
Ease of Use
8.4
484
7.9
164
Ease of Setup
8.3
303
7.5
140
Ease of Admin
8.4
284
8.0
121
Quality of Support
8.3
463
7.5
153
Has the product been a good partner in doing business?
8.4
281
7.8
118
Product Direction (% positive)
8.0
464
7.0
154
Features by Category
Visitor Behavior
Not enough data
6.2
15
Not enough data
6.6
15
Not enough data
6.7
14
Templates
Not enough data
6.9
13
Not enough data
7.9
14
Not enough data
6.7
15
Personalization
Not enough data
6.5
14
Not enough data
7.1
15
Not enough data
6.3
15
Not enough data
5.4
15
Not enough data
6.0
14
Not enough data
5.7
15
Not enough data
5.4
14
Not enough data
6.9
14
Multichannel
Not enough data
7.2
12
Not enough data
7.8
13
Not enough data
7.7
13
Administration
Not enough data
6.1
14
Not enough data
Feature Not Available
Not enough data
7.1
14
Not enough data
8.0
15
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
6.4
13
Not enough data
6.3
14
Not enough data
7.6
13
Not enough data
7.3
14
Not enough data
7.5
14
Analytics
Not enough data
Feature Not Available
Not enough data
6.7
14
Administration
Not enough data
8.5
14
Not enough data
6.1
14
Administration
Not enough data
Feature Not Available
Not enough data
8.2
23
Not enough data
7.8
23
Integrations
Not enough data
8.4
23
Not enough data
7.8
19
Not enough data
7.7
22
Cart Management
Not enough data
7.6
18
Not enough data
8.0
23
Not enough data
7.8
23
Not enough data
7.5
18
Headless Commerce
7.4
85
7.2
76
7.8
94
8.1
92
7.7
91
7.2
81
7.5
104
7.9
95
7.6
93
8.0
90
Generative AI
7.2
54
6.3
74
7.4
53
6.2
75
Agentic AI - E-Commerce Platforms
5.7
10
6.3
12
6.5
12
6.8
12
5.8
12
6.4
12
5.6
12
6.1
12
5.7
12
6.3
12
6.0
12
6.4
12
Merchandising/Marketing
7.9
385
7.3
119
8.3
388
7.9
116
7.7
370
7.0
117
7.9
372
7.0
116
7.9
351
6.4
110
7.7
350
6.8
114
7.9
360
7.5
117
Product Catalog
8.3
385
7.8
118
8.2
377
7.7
111
8.0
379
6.7
115
7.9
266
6.9
95
Order Process
8.5
389
8.1
112
8.1
380
8.0
110
8.5
364
8.1
110
8.8
375
8.2
110
8.5
387
7.8
109
8.2
346
6.7
97
8.1
333
7.1
102
7.8
262
7.1
97
Multi-Channel Support
8.0
321
7.4
90
8.1
353
7.8
108
7.9
305
6.7
89
8.0
338
7.2
98
7.7
232
6.2
82
7.9
246
7.3
90
7.6
198
7.1
98
Platform
8.1
297
8.3
106
7.8
361
8.2
110
7.9
334
8.2
106
8.4
356
8.1
110
7.9
354
5.6
104
8.6
362
8.3
107
Feature Not Available
7.6
91
8.6
349
8.2
107
Feature Not Available
6.9
88
Feature Not Available
7.9
102
8.5
333
8.4
104
8.6
374
7.9
108
Operations
Not enough data
7.7
32
Not enough data
7.7
34
Inventory
Not enough data
8.1
32
Not enough data
8.1
33
Not enough data
7.7
31
Platform
Not enough data
8.5
32
Not enough data
8.1
33
Not enough data
6.7
30
Not enough data
7.3
31
Processing
Not enough data
8.7
30
Not enough data
7.9
32
Not enough data
7.4
25
Reporting
8.3
32
4.8
16
7.9
32
6.3
16
Omnichannel Features
7.9
30
7.8
15
7.7
27
5.7
14
7.8
30
6.6
15
8.4
29
6.9
17
8.4
31
7.0
16
8.1
32
7.9
16
8.2
27
6.5
17
Categories
Categories
Shared Categories
BigCommerce and Shopware are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce has no unique categories
Shopware is categorized as Multichannel Retail, Shopping Cart, E-Merchandising, and E-Commerce Personalization
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Retail
16.0%
Consumer Goods
10.1%
Wholesale
5.9%
Information Technology and Services
4.8%
Furniture
4.8%
Other
58.5%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
What is Shopware used for?
2 Comments
G2
For e-commerce and ERP systems for all our customer which are highly satisfiedRead more
Is Shopware good?
2 Comments
RU
I've been actively using a live implementation Shopware 6 for the last 8 months, but cannot compare it with other systems.
You can make your own shop with...Read more
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