# BigCommerce vs SAP Commerce Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BigCommerce excels in user-friendliness, with many users appreciating its straightforward setup process and robust native features. One user highlighted that "Big Commerce makes creating, setting up, and running a website fairly easy and is well priced."
- **Users say** that SAP Commerce Cloud offers exceptional capabilities for enterprise-level commerce, particularly in areas like catalog management and order processing. Reviewers noted its "best-in-class" features, which are particularly beneficial for businesses with complex needs.
- **According to verified reviews** , BigCommerce is praised for its reliable performance, with users mentioning that "the site is never down and is reliable." This reliability is a significant advantage for small businesses that depend on consistent uptime.
- **Reviewers mention** that while SAP Commerce Cloud provides powerful customization options, it comes with a steep learning curve and implementation cost. Users appreciate the flexibility but caution that it may require more resources to fully leverage its capabilities.
- **G2 reviewers highlight** that BigCommerce's support is a strong point, with many users noting the excellent, US-based customer service. This level of support can be crucial for small businesses that may not have extensive technical resources.
- **Users report** that SAP Commerce Cloud's integration capabilities are robust, particularly for B2B and enterprise environments. One user mentioned the "easy release process" that helps in lowering time to market, making it a valuable tool for larger organizations looking to streamline operations.



---
## Frequently Asked Questions

### What is the difference between BigCommerce vs SAP Commerce Cloud?

SAP Commerce Cloud stands out for its enterprise-grade flexibility and B2B capabilities, while BigCommerce is favored for ease of use and setup, especially among small businesses.

| [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) |
| --- | --- |
| 4.2/5 (580 reviews) | 4.3/5 (334 reviews) |
| Small-Business | Enterprise |
| 8.3 | 7.9 |
| 8.3 | 8.5 |
| Ease of Use (40 all-time mentions) | B2B (16 all-time mentions) |



### How do the pricing models of BigCommerce and SAP Commerce Cloud compare?

BigCommerce is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to SAP Commerce Cloud.

- **BigCommerce:** Reviewers frequently highlight competitive pricing and strong value for small and growing businesses.
- **SAP Commerce Cloud:** Reviewers consistently cite high licensing and operational costs, noting it is best justified for large enterprises.
- **Switching reasons:** Several reviewers mention switching from BigCommerce to Shopify due to cost increases tied to revenue-based plan upgrades and the need for more built-in features at a similar or lower price point.



### What are the best alternatives to BigCommerce and SAP Commerce Cloud?

The top 3 alternatives to BigCommerce and SAP Commerce Cloud are Shopify Plus, Salesforce B2C Commerce, and —.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5 (580 reviews) | Small-Business | Competitive pricing for small and growing businesses | Ease of Use (40 all-time mentions) |
| [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5 (334 reviews) | Enterprise | High cost, best justified for large enterprises | B2B (16 all-time mentions) |
| [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5 (872 reviews) | Small-Business | — | Large app and partner ecosystem |
| [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5 (593 reviews) | Mid-Market | — | Enterprise-grade commerce depth |



### Which E-Commerce Platforms features should I prioritize when comparing BigCommerce and SAP Commerce Cloud?

Buyers comparing BigCommerce and SAP Commerce Cloud should prioritize B2B capabilities, integrations, customization, internationalization, and ease of setup.

- **B2B capabilities:** SAP Commerce Cloud: 16 all-time B2B mentions; BigCommerce: recent reviews note improvements but still primarily B2C-focused.
- **Integrations:** SAP Commerce Cloud: 23 all-time integration mentions; BigCommerce: 14 all-time easy integration mentions.
- **Customization:** SAP Commerce Cloud: 15 all-time customization mentions; BigCommerce: 12 all-time limited customization mentions, with reviewers noting trade-offs in flexibility.
- **Internationalization:** SAP Commerce Cloud offers internationalization as a feature; BigCommerce does not list this feature.
- **Ease of setup:** BigCommerce: 8.3 score; SAP Commerce Cloud: 7.9 score.



### What are the pros and cons of BigCommerce vs SAP Commerce Cloud?

BigCommerce's headline strength is ease of use, while SAP Commerce Cloud excels in B2B and enterprise flexibility.

- **BigCommerce strengths:** Ease of Use (40 all-time mentions), Customer Support (21), Easy Integration (14), Product Management (12), App Integration (11), Easy Setup (11).
- **BigCommerce trade-offs:** Limited Customization (12), Expensive (11), Difficult Customization (9), Limited Features (7), Missing Features (6).
- **SAP Commerce Cloud strengths:** B2B (16), Integrations (23), Customization (15), ERP Integration (15), Flexibility (15), Scalability (12), Reliability (13).
- **SAP Commerce Cloud trade-offs:** Expensive (24), Complexity (21), Difficult Learning (18), Complex Implementation (17), Difficult Customization (12), Complex Setup (11).



### Is BigCommerce or SAP Commerce Cloud better for small businesses?

BigCommerce is the better fit for small businesses, as reflected by its largest reviewer segment and positive small-business sentiment.

- **BigCommerce:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and value for smaller teams.
- **SAP Commerce Cloud:** Largest segment is Enterprise; reviewers note high complexity and cost, making it less suitable for small businesses.



### Which E-Commerce Platforms platform has better integrations?

SAP Commerce Cloud is favored for integrations, with more reviewer-cited mentions and enterprise integration capabilities.

- **BigCommerce:** Easy Integration (14 all-time mentions), App Integration (11), Integrations (6); reviewers highlight straightforward connections to fulfillment and analytics tools.
- **SAP Commerce Cloud:** Integrations (23 all-time mentions), ERP Integration (15), Easy Integration (14); reviewers emphasize deep integration with ERP, CRM, and third-party systems.



### How do BigCommerce and SAP Commerce Cloud compare on customer support?

SAP Commerce Cloud scores higher on Quality of Support, with a 0.2-point lead over BigCommerce (8.5 vs 8.3).

- **BigCommerce:** Reviewers frequently mention responsive and helpful support, with 21 all-time mentions for Customer Support and 11 for Customer Service.
- **SAP Commerce Cloud:** Reviewers cite comprehensive onboarding resources and a strong support ecosystem, with 7.0 support scores in recent reviews and 13 all-time mentions for Reliability.



### Which is easier to implement, BigCommerce or SAP Commerce Cloud?

BigCommerce is rated easier to implement, with a 0.4-point higher Ease of Setup score (8.3 vs 7.9).

- **BigCommerce:** Reviewers consistently describe quick setup, minimal technical requirements, and a user-friendly onboarding process.
- **SAP Commerce Cloud:** Reviewers note a steeper learning curve, longer implementation timelines, and the need for specialized technical resources, especially for complex configurations.



### Which product has better B2B?

SAP Commerce Cloud is the stronger platform for B2B, with more reviewer-cited B2B strengths and dedicated features.

- **BigCommerce:** Recent reviews note improvements in B2B functionality, but reviewers still describe it as primarily B2C-focused; B2B is not a top all-time theme.
- **SAP Commerce Cloud:** B2B (16 all-time mentions), B2B Sales (11), and reviewers highlight native B2B features such as approval flows, customer-specific pricing, and complex account hierarchies.



| | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 582 | 335 | 
| **Largest Market Segment** | Small-Business (77.1% of reviews) | Enterprise (44.7% of reviews) | 
| **Entry Level Price** | $29.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (38 reviews)
- Customer Support (20 reviews)

Cons:
- Limited Customization (11 reviews)
- Expensive (10 reviews)

### SAP Commerce Cloud

Pros:
- Ease of Use (19 reviews)
- Integrations (18 reviews)

Cons:
- Expensive (20 reviews)
- Complexity (17 reviews)

---
## Ratings Comparison
| Rating | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.3 (492 reviews) | 8.7 (241 reviews) | 
  | **Ease of Use** | 8.4 (495 reviews) | 8.1 (253 reviews) | 
  | **Ease of Setup** | 8.3 (314 reviews) | 7.9 (191 reviews) | 
  | **Ease of Admin** | 8.4 (290 reviews) | 8.1 (101 reviews) | 
  | **Quality of Support** | 8.3 (472 reviews) | 8.5 (233 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (286 reviews) | 8.4 (94 reviews) | 
  | **Product Direction (% positive)** | 7.9 (474 reviews) | 8.8 (229 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Core*

Price: $29.00 Per Month

Description: New businesses with up to $30K in annual sales. 
*per month, billed annually

Key Features:
- Up to $30K TTM GMV; plan auto-upgrades to Growth
- Zero fees with Embedded Payment Providers* 
- 24/7 chat & email support*

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### SAP Commerce Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **SAP Commerce Cloud** | 8.8/10 | 83 |

#### Order Entry

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Entry** | Not enough data | 8.8 (70 reviews) | 
| **Register** | Not enough data | 9.0 (70 reviews) | 
| **Notifications** | Not enough data | 8.8 (69 reviews) | 
| **Order Entry** | Not enough data | Not enough data | 
| **Remote Order Entry** | Not enough data | Not enough data | 

#### Order Tracking

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Shipping** | Not enough data | 8.9 (71 reviews) | 
| **Tracking** | Not enough data | 8.9 (72 reviews) | 
| **Backorder** | Not enough data | 8.8 (68 reviews) | 
| **Discount Management** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Stock Levels** | Not enough data | 8.9 (71 reviews) | 
| **Flow Of Goods** | Not enough data | 8.9 (66 reviews) | 
| **Reserving Goods** | Not enough data | 8.8 (67 reviews) | 

#### Customer Management

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Order Status** | Not enough data | 9.0 (69 reviews) | 
| **Information Access** | Not enough data | 8.9 (68 reviews) | 
| **Email Notifications** | Not enough data | 8.7 (68 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Recurring Orders** | Not enough data | Not enough data | 

#### Subscription Management

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Payment Data** | Not enough data | 8.7 (69 reviews) | 
| **Payment Gateway** | Not enough data | 8.9 (66 reviews) | 
| **Billing** | Not enough data | 8.7 (69 reviews) | 
| **Automatic Payments** | Not enough data | 9.1 (66 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Agentic AI - Order Management

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 9.2 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (6 reviews) | 

#### Additional Functionality

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Multi-Location** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Product Configurator** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Auditing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Invoice Creation** | Not enough data | Not enough data | 
| **Order Fulfillment** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Delivery Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Label Printing** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Backorder Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Order Routing** | Not enough data | Not enough data | 
| **Promotion Optimization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Shipping Labels** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Order Processing** | Not enough data | Not enough data | 
| **Exchange Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Special Order Management** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 426 |
| **SAP Commerce Cloud** | 8.3/10 | 191 |

#### Headless Commerce

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | 8.4 (84 reviews) | 
| **REST APIs** | 7.8 (93 reviews) | 8.6 (83 reviews) | 
| **Data Orchestration** | 7.6 (90 reviews) | 8.4 (82 reviews) | 
| **Customization** | 7.5 (103 reviews) | 8.5 (85 reviews) | 
| **Extensibility** | 7.5 (92 reviews) | 8.7 (93 reviews) | 

#### Generative AI

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | 8.0 (32 reviews) | 
| **AI Text Summarization** | 7.3 (52 reviews) | 7.9 (32 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | 8.2 (19 reviews) | 
| **Cross-system Integration** | 6.2 (11 reviews) | 8.5 (27 reviews) | 
| **Adaptive Learning** | 5.5 (11 reviews) | Feature Not Available | 
| **Natural Language Interaction** | 5.2 (11 reviews) | 7.5 (19 reviews) | 
| **Proactive Assistance** | 5.3 (11 reviews) | 7.7 (19 reviews) | 
| **Decision Making** | 5.6 (11 reviews) | 7.6 (19 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Inventory Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reordering** | Not enough data | Not enough data | 
| **Bulk Ordering** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Shopping Cart** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Kitting** | Not enough data | Not enough data | 
| **Customer Touchpoints** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Web/Mobile App Development** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Inventory Optimization** | Not enough data | Not enough data | 
| **De-Coupled Front & Back Ends** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Product Configurator** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Inventory Auditing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Invoice Creation** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Abandoned Cart Saver** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 

#### Merchandising/Marketing

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (389 reviews) | 8.2 (107 reviews) | 
| **Product Visualization** | 8.3 (387 reviews) | 8.3 (131 reviews) | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | 8.2 (138 reviews) ✓ Verified | 
| **Promotions and Discounts** | 7.9 (372 reviews) | 8.2 (139 reviews) ✓ Verified | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | 8.0 (125 reviews) | 
| **Product Reviews** | 7.7 (349 reviews) | 8.0 (127 reviews) ✓ Verified | 
| **SEO** | 7.9 (359 reviews) | 8.3 (104 reviews) | 

#### Product Catalog

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Content Management** | 8.3 (388 reviews) | 8.3 (140 reviews) | 
| **Product Configuration** | 8.2 (376 reviews) | 8.2 (127 reviews) ✓ Verified | 
| **Product Search and Filtering** | 8.0 (379 reviews) | 8.3 (133 reviews) ✓ Verified | 
| **Intangible Products** | 7.9 (266 reviews) | 8.2 (113 reviews) ✓ Verified | 
| **Discount Management** | Not enough data | Not enough data | 

#### Order Process

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | 8.5 (133 reviews) ✓ Verified | 
| **Shipping Options** | 8.1 (379 reviews) | 8.6 (127 reviews) ✓ Verified | 
| **Tax Display and Processing** | 8.5 (363 reviews) | 8.1 (125 reviews) ✓ Verified | 
| **Payment Processing** | 8.8 (374 reviews) | 8.5 (125 reviews) ✓ Verified | 
| **Order Management** | 8.5 (387 reviews) | 8.5 (136 reviews) | 
| **Returns / Refunds** | 8.2 (345 reviews) | 8.0 (117 reviews) ✓ Verified | 
| **Retail Inventory Management** | 8.1 (332 reviews) | 8.5 (130 reviews) | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | 8.4 (116 reviews) | 
| **Returns Management** | Not enough data | Not enough data | 
| **Order Processing** | Not enough data | Not enough data | 
| **Order Fulfillment** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Backorder Management** | Not enough data | Not enough data | 
| **Special Order Management** | Not enough data | Not enough data | 
| **Payment Options** | Not enough data | Not enough data | 
| **Sales Order Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 

#### Multi-Channel Support

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | 8.4 (133 reviews) | 
| **Mobile** | 8.0 (352 reviews) | 7.9 (121 reviews) ✓ Verified | 
| **Social Commerce** | 7.9 (304 reviews) | 8.1 (118 reviews) ✓ Verified | 
| **Customer Service** | 8.0 (341 reviews) | 8.4 (123 reviews) ✓ Verified | 
| **Store Locator** | 7.7 (231 reviews) | 8.2 (117 reviews) ✓ Verified | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | 8.0 (96 reviews) | 
| **B2B** | 7.6 (198 reviews) | 8.7 (140 reviews) ✓ Verified | 
| **Multi-Store** | Not enough data | Not enough data | 
| **Point of Sale (POS) Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Commerce** | Not enough data | Not enough data | 

#### Platform

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **APIs** | 8.1 (297 reviews) | 8.5 (125 reviews) ✓ Verified | 
| **Customization** | 7.8 (368 reviews) | 8.2 (147 reviews) ✓ Verified | 
| **Integrations to Add-on Tools** | 7.8 (340 reviews) | 8.3 (143 reviews) ✓ Verified | 
| **User Management** | 8.4 (355 reviews) | 8.4 (127 reviews) ✓ Verified | 
| **Reporting / Analytics** | 7.9 (354 reviews) | 8.3 (125 reviews) | 
| **Security** | 8.6 (361 reviews) | 8.7 (123 reviews) ✓ Verified | 
| **Multi-Channel Management** | Feature Not Available | 8.5 (120 reviews) ✓ Verified | 
| **Admin Access Rights** | 8.6 (348 reviews) | 8.5 (125 reviews) ✓ Verified | 
| **Test-to-Product Migration** | Feature Not Available | 8.2 (121 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.7 (125 reviews) ✓ Verified | 
| **Cross Browser Support** | 8.5 (332 reviews) | 8.3 (122 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.6 (377 reviews) | 8.5 (141 reviews) ✓ Verified | 
| **Mobile Access** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Product Data Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **SAP Commerce Cloud** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **SAP Commerce Cloud** | 8.8/10 | 45 |

#### Reporting

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | 8.9 (39 reviews) | 
| **Data Transfer Tools** | 7.9 (32 reviews) | 8.7 (39 reviews) | 

#### Omnichannel Features 

| Feature | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | 8.8 (39 reviews) | 
| **POS Integration** | 7.7 (27 reviews) | 8.9 (33 reviews) | 
| **Social Media Integration** | 7.8 (30 reviews) | 8.9 (37 reviews) | 
| **Customer Service Integration** | 8.4 (29 reviews) | 9.0 (34 reviews) | 
| **Marketing Tools** | 8.4 (31 reviews) | 8.6 (35 reviews) | 
| **E-commerce Integration** | 8.1 (32 reviews) | 8.6 (38 reviews) | 
| **ERP Integration** | 8.2 (27 reviews) | 8.6 (38 reviews) | 

---
## Categories
**Shared Categories (2):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


**Unique to SAP Commerce Cloud (1):** [Order Management Software](https://www.g2.com/categories/order-management)


---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | SAP Commerce Cloud | 
|---|---|---|
| **Small-Business** | 77.1% | 21.2% | 
| **Mid-Market** | 18.8% | 34.1% | 
| **Enterprise** | 4.1% | 44.7% | 

### By Industry

#### BigCommerce

- **Retail:** 20.0%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.9%

#### SAP Commerce Cloud

- **Information Technology and Services:** 15.4%
- **Computer Software:** 8.2%
- **Retail:** 7.9%
- **Accounting:** 4.6%
- **Marketing and Advertising:** 4.3%
- **Apparel & Fashion:** 3.6%
- **Consumer Services:** 2.9%
- **Consumer Goods:** 2.9%
- **Financial Services:** 2.5%
- **Telecommunications:** 2.5%
- **Other:** 45.4%

---
## Alternatives

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (872 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (704 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (269 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.3/5 stars (369 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5143 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1284 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (622 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (197 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

### Alternatives to SAP Commerce Cloud

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (872 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (704 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.3/5 stars (369 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (269 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5143 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1284 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (622 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (197 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (189 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 3 comments
  > **Top comment:** "Shopify"
- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### SAP Commerce Cloud

- Title: [What is SAP Commerce Cloud?](https://www.g2.com/discussions/what-is-sap-commerce-cloud) — 2 comments, 2 upvotes
  > **Top comment:** "SAP Commerce cloud is cloud version of Hybris. SAP made the SaaS version of commerce which take cares of end to end ecommerce functionality. "
- Title: [What is SAP Commerce Cloud used for?](https://www.g2.com/discussions/what-is-sap-commerce-cloud-used-for) — 1 comment
  > **Top comment:** "SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:

Online Marketplace:

An online marketplace is a..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-sap-commerce-cloud)