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At a Glance
Market Segments
Small-Business (77.0% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansSAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in its entry-level pricing, starting at $29.95 per month, making it a more accessible option for small businesses compared to SAP Commerce Cloud, which primarily targets enterprise-level clients.
- Reviewers mention that SAP Commerce Cloud offers superior customization and extensibility features, with scores of 8.6 in both areas, allowing for more tailored solutions for complex business needs, while BigCommerce scores lower in these aspects.
- G2 users highlight that SAP Commerce Cloud has a more robust reporting and analytics capability, scoring 8.9, which is crucial for enterprises needing detailed insights, whereas BigCommerce's score of 8.1 indicates it may not meet the same level of analytical depth.
- Users on G2 report that SAP Commerce Cloud's headless commerce capabilities, particularly in REST APIs and data orchestration, are significantly stronger, scoring 8.7 and 8.6 respectively, compared to BigCommerce's lower scores of 7.7 and 7.6, making it a better choice for businesses looking to implement a decoupled architecture.
- Reviewers say that both platforms have similar ease of use ratings (8.4), but users mention that BigCommerce's setup process is slightly easier, with a score of 8.2 compared to SAP's 8.3, which can be a deciding factor for smaller teams with limited technical resources.
- Users report that SAP Commerce Cloud shines in omnichannel features, particularly in social media integration and customer service integration, scoring 8.9 in both areas, while BigCommerce's scores of 7.8 and 8.0 indicate it may not provide the same level of support for businesses looking to engage customers across multiple channels.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
SAP Commerce Cloud
No pricing availableFree Trial
BigCommerce
Free Trial is available
SAP Commerce Cloud
Free Trial is available
Ratings
Meets Requirements
8.3
481
8.7
212
Ease of Use
8.4
484
8.1
220
Ease of Setup
8.3
303
7.9
159
Ease of Admin
8.4
284
8.2
94
Quality of Support
8.3
463
8.6
203
Has the product been a good partner in doing business?
8.4
281
8.4
87
Product Direction (% positive)
8.0
464
8.9
205
Features by Category
Order Entry
Not enough data
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Order Tracking
Not enough data
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Inventory Management
Not enough data
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Customer Management
Not enough data
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Subscription Management
Not enough data
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Agentic AI - Order Management
Not enough data
9.2
6
Not enough data
8.1
6
Headless Commerce
7.4
85
8.3
80
7.8
94
8.4
83
7.7
91
8.3
82
7.5
104
8.5
86
7.6
93
8.5
86
Generative AI
7.2
54
8.1
33
7.4
53
8.0
33
Agentic AI - E-Commerce Platforms
5.7
10
8.3
20
6.5
12
8.4
20
5.8
12
8.1
20
5.6
12
7.6
20
5.7
12
7.8
20
6.0
12
7.8
20
Merchandising/Marketing
7.9
385
8.1
105
8.3
388
8.3
131
7.7
370
8.1
132
|
Verified
7.9
372
8.1
130
|
Verified
7.9
351
8.0
125
7.7
350
8.0
127
|
Verified
7.9
360
8.3
105
Product Catalog
8.3
385
8.3
130
8.2
377
8.2
127
|
Verified
8.0
379
8.3
129
|
Verified
7.9
266
8.3
114
|
Verified
Order Process
8.5
389
8.5
133
|
Verified
8.1
380
8.5
126
|
Verified
8.5
364
8.1
125
|
Verified
8.8
375
8.5
125
|
Verified
8.5
387
8.5
131
8.2
346
8.0
118
|
Verified
8.1
333
8.4
126
7.8
262
8.4
116
Multi-Channel Support
8.0
321
8.3
126
8.1
353
7.9
122
|
Verified
7.9
305
8.1
119
|
Verified
8.0
338
8.4
124
|
Verified
7.7
232
8.2
118
|
Verified
7.9
246
7.9
95
7.6
198
8.5
125
|
Verified
Platform
8.1
297
8.5
122
|
Verified
7.8
361
8.3
126
|
Verified
7.9
334
8.2
125
|
Verified
8.4
356
8.4
128
|
Verified
7.9
354
8.3
121
8.6
362
8.7
123
|
Verified
Feature Not Available
8.5
119
|
Verified
8.6
349
8.6
125
|
Verified
Feature Not Available
8.2
122
|
Verified
Feature Not Available
8.5
117
|
Verified
8.5
333
8.3
123
|
Verified
8.6
374
8.5
124
|
Verified
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.3
32
8.9
40
7.9
32
8.7
40
Omnichannel Features
7.9
30
8.8
40
7.7
27
8.6
34
7.8
30
8.9
38
8.4
29
9.0
35
8.4
31
8.6
36
8.1
32
8.7
39
8.2
27
8.6
38
Categories
Categories
Shared Categories
BigCommerce and SAP Commerce Cloud are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce has no unique categories
SAP Commerce Cloud is categorized as Order Management
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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