# BigCommerce vs Salesforce B2B Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Commerce for B2B excels in managing complex catalogs and negotiated pricing, making it a strong choice for businesses with intricate product offerings. Users appreciate how it integrates seamlessly with their CRM, allowing teams to access customer history and pricing details efficiently.
- **Users say** that BigCommerce stands out for its user-friendly interface, which is particularly beneficial for those without extensive technical experience. Reviewers highlight the ease of accessing thousands of apps, making it simple to enhance functionality without a steep learning curve.
- **According to verified reviews** , Salesforce Commerce for B2B receives higher overall satisfaction ratings, indicating that users feel it better meets their business needs. Many users note that it significantly improves the efficiency of their sales teams by organizing information and leads effectively.
- **Reviewers mention** that while BigCommerce is easy to use, it may not offer the same depth of features for B2B transactions as Salesforce Commerce. Users have pointed out that Salesforce's capabilities in handling B2B-specific requirements, such as bulk pricing and customer-specific catalogs, are superior.
- **G2 reviewers highlight** that Salesforce Commerce for B2B has a robust support system, with users praising the quality of assistance they receive. This contrasts with some feedback for BigCommerce, where users have noted that while customer service is fast, it may not always resolve more complex issues effectively.
- **Users report** that both platforms have their strengths in setup and administration, but BigCommerce slightly edges out in ease of setup. However, Salesforce Commerce for B2B compensates with its powerful features that cater specifically to mid-market businesses, making it a compelling option for those looking for advanced capabilities.



---
## Frequently Asked Questions

### What is the difference between Salesforce B2B Commerce vs BigCommerce?

Salesforce B2B Commerce stands out for its deep B2B feature set and Salesforce ecosystem integration, while BigCommerce is favored for ease of use and rapid setup for small businesses.

| [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) |
| --- | --- |
| 4.4/5 (301 reviews) | 4.2/5 (580 reviews) |
| Mid-Market | Small-Business |
| 8.1 | 8.3 |
| 8.5 | 8.3 |
| B2B feature depth and Salesforce integration | Ease of use and rapid setup |



### How do the pricing models of Salesforce B2B Commerce and BigCommerce compare?

Salesforce B2B Commerce is rated higher for value, with a stronger Price/Cost satisfaction score than BigCommerce.

- **Salesforce B2B Commerce:** Reviewers frequently cite high costs and licensing fees, but also note the platform's robust capabilities and integration value for complex B2B needs.
- **BigCommerce:** Reviewers mention competitive pricing for entry-level needs, but note that costs can rise with required add-ons and revenue-based plan upgrades.
- **Switching reasons:** Recent reviewers have switched from BigCommerce to Shopify for a larger app ecosystem and easier management as their business scaled.



### What are the best alternatives to Salesforce B2B Commerce and BigCommerce?

The top three alternatives to Salesforce B2B Commerce and BigCommerce are Shopify Plus, SAP Commerce Cloud, and Salesforce B2C Commerce.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5 (301 reviews) | Mid-Market | High cost, robust B2B features | B2B feature depth and Salesforce integration |
| [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5 (580 reviews) | Small-Business | Competitive entry pricing, rising with add-ons | Ease of use and rapid setup |
| [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5 (872 reviews) | Small-Business | Flexible pricing, large app ecosystem | App ecosystem and ease of management |
| [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5 (334 reviews) | Enterprise | — | Enterprise-grade scalability |
| [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5 (593 reviews) | Mid-Market | — | Omnichannel commerce capabilities |



### Which E-Commerce Platforms features should I prioritize when comparing Salesforce B2B Commerce and BigCommerce?

Buyers should prioritize B2B feature depth, integration capabilities, ease of use, scalability, and cost structure when comparing Salesforce B2B Commerce and BigCommerce.

- **B2B feature depth:** Salesforce B2B Commerce is cited in 31 reviews for B2B capabilities, while BigCommerce is noted as more B2C-focused in recent reviews.
- **Integration capabilities:** Salesforce B2B Commerce has 29 all-time mentions for integrations, compared to 14 for BigCommerce.
- **Ease of use:** Salesforce B2B Commerce has 49 all-time mentions; BigCommerce has 40.
- **Scalability:** Salesforce B2B Commerce is frequently cited for scalability in recent reviews, especially for complex and growing B2B operations.
- **Cost structure:** Both products are noted for high costs in recent reviews, but BigCommerce reviewers highlight rising costs with add-ons and revenue-based upgrades.



### What are the pros and cons of Salesforce B2B Commerce vs BigCommerce?

Salesforce B2B Commerce's headline strength is its deep B2B feature set and integration, while BigCommerce is strongest for ease of use and rapid deployment.

- **Salesforce B2B Commerce strengths:** 49 reviews mention ease of use, 31 cite B2B capabilities, 29 highlight features, and 29 note integrations.
- **Salesforce B2B Commerce trade-offs:** 24 reviews mention complex setup, 24 cite high cost, 22 note overall complexity, and 16 mention a difficult learning curve.
- **BigCommerce strengths:** 40 reviews mention ease of use, 21 cite customer support, 14 highlight easy integration, and 12 mention product management.
- **BigCommerce trade-offs:** 12 reviews mention limited customization, 11 cite high cost, 9 note difficult customization, and 7 mention limited features.



### Is Salesforce B2B Commerce or BigCommerce better for small businesses?

BigCommerce is a better fit for small businesses, as it is most popular in the Small-Business segment and praised for ease of use and setup.

- **Salesforce B2B Commerce:** Most popular in the Mid-Market segment, with reviewers noting its robust features but also higher complexity and cost, which can be challenging for smaller businesses.
- **BigCommerce:** Most popular in the Small-Business segment, with reviewers consistently highlighting its user-friendly interface, quick setup, and suitability for businesses with limited technical resources.



### Which E-Commerce Platforms platform has better integrations?

Salesforce B2B Commerce is favored for integration capabilities, with more reviewer-cited mentions than BigCommerce.

- **Salesforce B2B Commerce:** 29 reviews mention integrations, with frequent praise for integration with Salesforce CRM and other platforms.
- **BigCommerce:** 14 reviews mention easy integration, with reviewers noting API integrations and app marketplace options, though some cite a smaller app ecosystem compared to competitors.



### How do Salesforce B2B Commerce and BigCommerce compare on customer support?

Salesforce B2B Commerce and BigCommerce are rated in near-parity for Quality of Support, with Salesforce B2B Commerce at 8.5 and BigCommerce at 8.3.

- **Salesforce B2B Commerce:** Reviewers highlight responsive support and helpful onboarding, though some mention the need for more technical expertise for complex issues.
- **BigCommerce:** Reviewers frequently praise customer support for being fast and effective, especially for small businesses, but note occasional limitations with advanced technical support and app integrations.



### Which is easier to implement, Salesforce B2B Commerce or BigCommerce?

BigCommerce has a slight edge in Ease of Setup, scoring 8.3 versus Salesforce B2B Commerce's 8.1, but both are rated highly by reviewers.

- **Salesforce B2B Commerce:** Reviewers note a steeper learning curve and more complex setup, especially for advanced features and customizations, but praise the platform's scalability once implemented.
- **BigCommerce:** Reviewers consistently highlight quick setup, user-friendly onboarding, and minimal technical requirements, making it accessible for teams with limited IT resources.



### Which product has better Sales?

Salesforce B2B Commerce is more frequently cited for Sales capabilities in reviews than BigCommerce.

- **Salesforce B2B Commerce:** 25 reviews mention B2B Sales, with additional strengths in sales pipeline management and integration with Salesforce CRM.
- **BigCommerce:** Reviewers note reliable sales operations and built-in sales features, but with fewer all-time mentions for sales-specific capabilities compared to Salesforce B2B Commerce.



| | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 582 | 369 | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (38 reviews)
- Customer Support (20 reviews)

Cons:
- Limited Customization (11 reviews)
- Expensive (10 reviews)

### Salesforce B2B Commerce

Pros:
- Ease of Use (26 reviews)
- B2B (22 reviews)

Cons:
- Expensive (19 reviews)
- Complex Setup (17 reviews)

---
## Ratings Comparison
| Rating | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.3 (492 reviews) | 8.7 (166 reviews) | 
  | **Ease of Use** | 8.4 (495 reviews) | 8.2 (302 reviews) | 
  | **Ease of Setup** | 8.3 (314 reviews) | 7.8 (224 reviews) | 
  | **Ease of Admin** | 8.4 (290 reviews) | 8.4 (62 reviews) | 
  | **Quality of Support** | 8.3 (472 reviews) | 8.5 (162 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (286 reviews) | 8.8 (61 reviews) | 
  | **Product Direction (% positive)** | 7.9 (474 reviews) | 8.9 (162 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Core*

Price: $29.00 Per Month

Description: New businesses with up to $30K in annual sales. 
*per month, billed annually

Key Features:
- Up to $30K TTM GMV; plan auto-upgrades to Growth
- Zero fees with Embedded Payment Providers* 
- 24/7 chat & email support*

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### Salesforce B2B Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mobile E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.2/10 | 23 |

#### Design

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Templates - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Versions - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **Testing - Mobile E-Commerce** | Not enough data | 7.9 (19 reviews) | 
| **Multichannel - Mobile E-Commerce** | Not enough data | 8.2 (18 reviews) | 

#### Personalization

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Branding - Mobile E-Commerce** | Not enough data | 8.0 (20 reviews) | 
| **Localization - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Digital Content - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Geofencing - Mobile E-Commerce** | Not enough data | 8.3 (20 reviews) | 

#### Analysis

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Dashboards - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **User Behavior - Mobile E-Commerce** | Not enough data | 8.5 (20 reviews) | 
| **Sales - Mobile E-Commerce** | Not enough data | 8.8 (20 reviews) | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.5/10 | 13 |

#### Merchandising

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Product Recommendations** | Not enough data | 8.3 (11 reviews) | 
| **Product Search** | Not enough data | 8.6 (11 reviews) | 
| **Product Display** | Not enough data | 8.0 (11 reviews) | 
| **Media File Storage** | Not enough data | 8.0 (11 reviews) | 
| **Web Content Management** | Not enough data | 8.0 (11 reviews) | 

#### Analytics

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 9.4 (11 reviews) | 
| **Customer Data** | Not enough data | 8.9 (11 reviews) | 

#### Administration

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (12 reviews) | 
| **Dashboard** | Not enough data | 9.2 (12 reviews) | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.9/10 | 12 |

#### Administration

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reporting** | Not enough data | 9.3 (10 reviews) | 
| **Cart Management** | Not enough data | 8.7 (9 reviews) | 
| **Shipping Information Collection** | Not enough data | 8.7 (9 reviews) | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Refund Management** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 

#### Integrations

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Payment Gateway Integration** | Not enough data | 9.4 (9 reviews) | 
| **E-commerce Platform Integration** | Not enough data | 8.9 (9 reviews) | 
| **Email Integration** | Not enough data | 9.1 (9 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Shipping Services Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Cart Management

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Multi Cart** | Not enough data | 8.9 (9 reviews) | 
| **Products** | Not enough data | 9.1 (9 reviews) | 
| **Customizable Templates** | Not enough data | 8.5 (9 reviews) | 
| **Embed** | Not enough data | 8.5 (9 reviews) | 
| **Email Templates** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Abandoned Cart Saver** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Payment Options** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Rewards Points** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 426 |
| **Salesforce B2B Commerce** | 8.3/10 | 201 |

#### Headless Commerce

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | 8.1 (74 reviews) | 
| **REST APIs** | 7.8 (93 reviews) | 8.2 (75 reviews) | 
| **Data Orchestration** | 7.6 (90 reviews) | 8.1 (75 reviews) | 
| **Customization** | 7.5 (103 reviews) | 8.2 (75 reviews) | 
| **Extensibility** | 7.5 (92 reviews) | 8.2 (76 reviews) | 

#### Generative AI

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | 7.9 (64 reviews) | 
| **AI Text Summarization** | 7.3 (52 reviews) | 8.0 (63 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | 7.9 (8 reviews) | 
| **Cross-system Integration** | 6.2 (11 reviews) | 8.8 (12 reviews) | 
| **Adaptive Learning** | 5.5 (11 reviews) | 7.5 (8 reviews) | 
| **Natural Language Interaction** | 5.2 (11 reviews) | 8.3 (9 reviews) | 
| **Proactive Assistance** | 5.3 (11 reviews) | 7.9 (8 reviews) | 
| **Decision Making** | 5.6 (11 reviews) | 8.3 (9 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Inventory Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reordering** | Not enough data | 10.0 (5 reviews) | 
| **Bulk Ordering** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Shopping Cart** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | 10.0 (7 reviews) | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **CRM** | Not enough data | 10.0 (13 reviews) | 
| **Kitting** | Not enough data | Not enough data | 
| **Customer Touchpoints** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Web/Mobile App Development** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Inventory Optimization** | Not enough data | Not enough data | 
| **De-Coupled Front & Back Ends** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Product Configurator** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Inventory Auditing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Invoice Creation** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Abandoned Cart Saver** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 

#### Merchandising/Marketing

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (389 reviews) | 8.3 (101 reviews) | 
| **Product Visualization** | 8.3 (387 reviews) | 8.2 (97 reviews) | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | 8.3 (108 reviews) | 
| **Promotions and Discounts** | 7.9 (372 reviews) | 7.9 (99 reviews) | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | 7.9 (95 reviews) | 
| **Product Reviews** | 7.7 (349 reviews) | 8.1 (97 reviews) | 
| **SEO** | 7.9 (359 reviews) | 7.9 (96 reviews) | 

#### Product Catalog

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Content Management** | 8.3 (388 reviews) | 8.5 (107 reviews) | 
| **Product Configuration** | 8.2 (376 reviews) | 8.1 (97 reviews) | 
| **Product Search and Filtering** | 8.0 (379 reviews) | 8.3 (100 reviews) | 
| **Intangible Products** | 7.9 (266 reviews) | 7.9 (88 reviews) | 
| **Discount Management** | Not enough data | Not enough data | 

#### Order Process

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | 8.3 (100 reviews) | 
| **Shipping Options** | 8.1 (379 reviews) | 8.2 (91 reviews) | 
| **Tax Display and Processing** | 8.5 (363 reviews) | 8.1 (88 reviews) | 
| **Payment Processing** | 8.8 (374 reviews) | 8.3 (94 reviews) | 
| **Order Management** | 8.5 (387 reviews) | 8.6 (104 reviews) | 
| **Returns / Refunds** | 8.2 (345 reviews) | 8.0 (87 reviews) | 
| **Retail Inventory Management** | 8.1 (332 reviews) | 8.2 (92 reviews) | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | 8.2 (89 reviews) | 
| **Returns Management** | Not enough data | Not enough data | 
| **Order Processing** | Not enough data | Not enough data | 
| **Order Fulfillment** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Backorder Management** | Not enough data | Not enough data | 
| **Special Order Management** | Not enough data | Not enough data | 
| **Payment Options** | Not enough data | Not enough data | 
| **Sales Order Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 

#### Multi-Channel Support

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | 8.3 (95 reviews) | 
| **Mobile** | 8.0 (352 reviews) | 8.1 (94 reviews) | 
| **Social Commerce** | 7.9 (304 reviews) | 8.3 (88 reviews) | 
| **Customer Service** | 8.0 (341 reviews) | 8.3 (97 reviews) | 
| **Store Locator** | 7.7 (231 reviews) | 8.0 (87 reviews) | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | 7.9 (86 reviews) | 
| **B2B** | 7.6 (198 reviews) | 9.0 (140 reviews) | 
| **Multi-Store** | Not enough data | Not enough data | 
| **Point of Sale (POS) Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Commerce** | Not enough data | Not enough data | 

#### Platform

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **APIs** | 8.1 (297 reviews) | 8.1 (94 reviews) | 
| **Customization** | 7.8 (368 reviews) | 7.7 (128 reviews) | 
| **Integrations to Add-on Tools** | 7.8 (340 reviews) | 8.1 (115 reviews) | 
| **User Management** | 8.4 (355 reviews) | 8.3 (92 reviews) | 
| **Reporting / Analytics** | 7.9 (354 reviews) | 8.4 (97 reviews) | 
| **Security** | 8.6 (361 reviews) | 8.6 (91 reviews) | 
| **Multi-Channel Management** | Feature Not Available | 8.2 (87 reviews) | 
| **Admin Access Rights** | 8.6 (348 reviews) | 8.4 (91 reviews) | 
| **Test-to-Product Migration** | Feature Not Available | 8.2 (92 reviews) | 
| **Internationalization** | Feature Not Available | 8.3 (87 reviews) | 
| **Cross Browser Support** | 8.5 (332 reviews) | 8.0 (88 reviews) | 
| **Performance and Reliability** | 8.6 (377 reviews) | 8.4 (99 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Product Data Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | 10.0 (8 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **Salesforce B2B Commerce** | 8.2/10 | 32 |

#### Reporting

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | 8.6 (32 reviews) | 
| **Data Transfer Tools** | 7.9 (32 reviews) | 8.3 (31 reviews) | 

#### Omnichannel Features 

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | 7.8 (31 reviews) | 
| **POS Integration** | 7.7 (27 reviews) | 8.1 (31 reviews) | 
| **Social Media Integration** | 7.8 (30 reviews) | 8.0 (31 reviews) | 
| **Customer Service Integration** | 8.4 (29 reviews) | 8.2 (31 reviews) | 
| **Marketing Tools** | 8.4 (31 reviews) | 8.1 (31 reviews) | 
| **E-commerce Integration** | 8.1 (32 reviews) | 8.3 (32 reviews) | 
| **ERP Integration** | 8.2 (27 reviews) | 8.0 (31 reviews) | 

---
## Categories
**Shared Categories (2):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


**Unique to Salesforce B2B Commerce (3):** [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart)


---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Small-Business** | 77.1% | 30.3% | 
| **Mid-Market** | 18.8% | 36.8% | 
| **Enterprise** | 4.1% | 32.9% | 

### By Industry

#### BigCommerce

- **Retail:** 20.0%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.9%

#### Salesforce B2B Commerce

- **Information Technology and Services:** 11.9%
- **Computer Software:** 8.6%
- **Marketing and Advertising:** 6.3%
- **Consulting:** 5.7%
- **Manufacturing:** 5.4%
- **Accounting:** 4.2%
- **Financial Services:** 4.2%
- **Consumer Goods:** 3.3%
- **Consumer Services:** 3.0%
- **Retail:** 3.0%
- **Other:** 44.6%

---
## Alternatives

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (873 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (704 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (336 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (269 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5145 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1283 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (623 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (197 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

### Alternatives to Salesforce B2B Commerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (873 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (336 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (623 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1283 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5145 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (269 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (189 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4962 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 3 comments
  > **Top comment:** "Shopify"
- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### Salesforce B2B Commerce

- Title: [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) — 1 comment
  > **Top comment:** "Sales force allows you to manage all communications, promotions, and sales with your customers in one place, among other things. This enables the sales team..."
- Title: [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) — 1 comment
  > **Top comment:** "Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer..."
- Title: [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) — 1 comment
  > **Top comment:** "For unique and personalized gifts, personal creations https://personal-creations.pissedconsumer.com/review.html reviews offer valuable insights. Customers..."
- Title: [What is b2b in Salesforce?](https://www.g2.com/discussions/what-is-b2b-in-salesforce) — 1 comment
  > **Top comment:** "B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships..."
- Title: [Tiered pricing in B2B Commerce subscription products](https://www.g2.com/discussions/tiered-pricing-in-b2b-commerce-subscription-products) — 1 comment, 1 upvote
  > **Top comment:** "B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-salesforce-b2b-commerce)