Compare BigCommerce and Salesforce B2B Commerce 
At a Glance
Market Segments
Small-Business (77.2% of reviews)
Mid-Market (35.3% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(574)4.2 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansSalesforce B2B Commerce
Star Rating
(285)4.4 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesforce B2B CommerceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2B excels in managing complex catalogs and negotiated pricing, making it a strong choice for businesses with intricate product offerings. Users appreciate how it integrates seamlessly with their CRM, allowing teams to access customer history and pricing details efficiently.
- Users say that BigCommerce stands out for its user-friendly interface, which is particularly beneficial for those without extensive technical experience. Reviewers highlight the ease of accessing thousands of apps, making it simple to enhance functionality without a steep learning curve.
- According to verified reviews, Salesforce Commerce for B2B receives higher overall satisfaction ratings, indicating that users feel it better meets their business needs. Many users note that it significantly improves the efficiency of their sales teams by organizing information and leads effectively.
- Reviewers mention that while BigCommerce is easy to use, it may not offer the same depth of features for B2B transactions as Salesforce Commerce. Users have pointed out that Salesforce's capabilities in handling B2B-specific requirements, such as bulk pricing and customer-specific catalogs, are superior.
- G2 reviewers highlight that Salesforce Commerce for B2B has a robust support system, with users praising the quality of assistance they receive. This contrasts with some feedback for BigCommerce, where users have noted that while customer service is fast, it may not always resolve more complex issues effectively.
- Users report that both platforms have their strengths in setup and administration, but BigCommerce slightly edges out in ease of setup. However, Salesforce Commerce for B2B compensates with its powerful features that cater specifically to mid-market businesses, making it a compelling option for those looking for advanced capabilities.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Salesforce B2B Commerce
No pricing availableFree Trial
BigCommerce
Free Trial is available
Salesforce B2B Commerce
No trial information availableRatings
Meets Requirements
8.3
485
8.7
161
Ease of Use
8.4
488
8.3
233
Ease of Setup
8.3
306
8.1
156
Ease of Admin
8.4
287
8.4
62
Quality of Support
8.2
466
8.5
157
Has the product been a good partner in doing business?
8.4
283
8.9
61
Product Direction (% positive)
8.0
468
8.9
157
Features by Category
Design
Not enough data
8.0
21
Not enough data
8.3
21
Not enough data
8.0
20
Not enough data
8.3
19
Personalization
Not enough data
8.1
21
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.4
21
Analysis
Not enough data
8.3
21
Not enough data
8.6
21
Not enough data
8.9
21
Merchandising
Not enough data
8.5
12
Not enough data
8.8
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
8.2
12
Analytics
Not enough data
9.4
12
Not enough data
9.0
12
Administration
Not enough data
8.1
13
Not enough data
9.2
13
Administration
Not enough data
9.4
11
Not enough data
8.8
10
Not enough data
8.8
10
Integrations
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.2
10
Cart Management
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
8.7
10
Headless Commerce
7.4
84
8.1
75
7.8
93
8.2
76
7.6
90
8.1
76
7.5
103
8.2
76
7.5
92
8.2
76
Generative AI
7.2
53
7.9
65
7.3
52
8.0
64
Agentic AI - E-Commerce Platforms
5.2
9
8.1
9
6.2
11
8.1
8
5.5
11
7.8
9
5.2
11
8.3
9
5.3
11
8.1
9
5.6
11
8.3
9
Merchandising/Marketing
7.9
387
8.2
98
8.3
387
8.2
97
7.7
369
8.2
101
7.9
371
7.9
97
7.9
350
8.0
95
7.7
349
8.1
97
7.9
359
7.9
95
Product Catalog
8.3
386
8.4
97
8.2
376
8.2
93
8.0
379
8.4
97
7.9
266
7.9
87
Order Process
8.5
388
8.2
91
8.1
379
8.3
91
8.5
363
8.1
88
8.8
374
8.4
91
8.5
387
8.4
93
8.2
345
8.0
87
8.1
332
8.2
91
7.8
261
8.2
88
Multi-Channel Support
8.0
320
8.3
93
8.0
352
8.2
94
7.9
304
8.3
88
8.0
339
8.3
95
7.7
231
8.1
87
7.9
245
8.0
86
7.6
198
8.6
98
Platform
8.1
296
8.1
93
7.8
363
8.0
97
7.9
337
8.2
91
8.4
355
8.3
91
7.9
354
8.4
93
8.6
361
8.6
92
Feature Not Available
8.2
87
8.6
348
8.4
92
Feature Not Available
8.2
93
Feature Not Available
8.3
88
8.5
332
8.0
89
8.6
374
8.5
95
Reporting
8.3
32
8.6
31
7.9
32
8.3
31
Omnichannel Features
7.9
30
7.8
31
7.7
27
8.1
31
7.8
30
8.0
31
8.4
29
8.2
31
8.4
31
8.1
31
8.1
32
8.2
31
8.2
27
8.0
31
Categories
Categories
Shared Categories
BigCommerce and Salesforce B2B Commerce are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2B Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.1%
Apparel & Fashion
6.1%
Marketing and Advertising
5.0%
Information Technology and Services
3.9%
Consumer Goods
3.8%
Other
61.1%
Information Technology and Services
12.4%
Computer Software
10.1%
Marketing and Advertising
7.1%
Consulting
4.1%
Accounting
3.7%
Other
62.5%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Tiered pricing in B2B Commerce subscription products
1 Comment
DL
B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct...Read more
What are the advantages of b2b e commerce?
1 Comment
RK
Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer...Read more
What is b2b in Salesforce?
1 Comment
RK
B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships...Read more
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