# BigCommerce vs Salesforce B2B Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Salesforce Commerce for B2B excels in managing complex catalogs and negotiated pricing, making it a strong choice for businesses with intricate product offerings. Users appreciate how it integrates seamlessly with their CRM, allowing teams to access customer history and pricing details efficiently.
- **Users say** that BigCommerce stands out for its user-friendly interface, which is particularly beneficial for those without extensive technical experience. Reviewers highlight the ease of accessing thousands of apps, making it simple to enhance functionality without a steep learning curve.
- **According to verified reviews** , Salesforce Commerce for B2B receives higher overall satisfaction ratings, indicating that users feel it better meets their business needs. Many users note that it significantly improves the efficiency of their sales teams by organizing information and leads effectively.
- **Reviewers mention** that while BigCommerce is easy to use, it may not offer the same depth of features for B2B transactions as Salesforce Commerce. Users have pointed out that Salesforce's capabilities in handling B2B-specific requirements, such as bulk pricing and customer-specific catalogs, are superior.
- **G2 reviewers highlight** that Salesforce Commerce for B2B has a robust support system, with users praising the quality of assistance they receive. This contrasts with some feedback for BigCommerce, where users have noted that while customer service is fast, it may not always resolve more complex issues effectively.
- **Users report** that both platforms have their strengths in setup and administration, but BigCommerce slightly edges out in ease of setup. However, Salesforce Commerce for B2B compensates with its powerful features that cater specifically to mid-market businesses, making it a compelling option for those looking for advanced capabilities.



| | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 580 | 295 | 
| **Largest Market Segment** | Small-Business (77.1% of reviews) | Mid-Market (36.4% of reviews) | 
| **Entry Level Price** | $29.95/ per month | No pricing available | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (40 reviews)
- Customer Support (21 reviews)

Cons:
- Limited Customization (12 reviews)
- Expensive (11 reviews)

### Salesforce B2B Commerce

Pros:
- Ease of Use (49 reviews)
- B2B (31 reviews)

Cons:
- Complex Setup (24 reviews)
- Expensive (24 reviews)

---
## Ratings Comparison
| Rating | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.3 (490 reviews) | 8.7 (165 reviews) | 
  | **Ease of Use** | 8.4 (493 reviews) | 8.3 (238 reviews) | 
  | **Ease of Setup** | 8.3 (311 reviews) | 8.1 (162 reviews) | 
  | **Ease of Admin** | 8.4 (288 reviews) | 8.4 (61 reviews) | 
  | **Quality of Support** | 8.3 (471 reviews) | 8.5 (161 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (284 reviews) | 8.8 (60 reviews) | 
  | **Product Direction (% positive)** | 7.9 (472 reviews) | 8.9 (161 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Standard

Price: $29.95 / per month

Description: Everything you need to start selling online

Key Features:
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### Salesforce B2B Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Mobile E-Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.2/10 | 23 |

#### Design

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Templates - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Versions - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **Testing - Mobile E-Commerce** | Not enough data | 7.9 (19 reviews) | 
| **Multichannel - Mobile E-Commerce** | Not enough data | 8.2 (18 reviews) | 

#### Personalization

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Branding - Mobile E-Commerce** | Not enough data | 8.0 (20 reviews) | 
| **Localization - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Digital Content - Mobile E-Commerce** | Not enough data | 7.9 (20 reviews) | 
| **Geofencing - Mobile E-Commerce** | Not enough data | 8.3 (20 reviews) | 

#### Analysis

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Dashboards - Mobile E-Commerce** | Not enough data | 8.2 (20 reviews) | 
| **User Behavior - Mobile E-Commerce** | Not enough data | 8.5 (20 reviews) | 
| **Sales - Mobile E-Commerce** | Not enough data | 8.8 (20 reviews) | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.5/10 | 13 |

#### Merchandising

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Product Recommendations** | Not enough data | 8.3 (11 reviews) | 
| **Product Search** | Not enough data | 8.6 (11 reviews) | 
| **Product Display** | Not enough data | 8.0 (11 reviews) | 
| **Media File Storage** | Not enough data | 8.0 (11 reviews) | 
| **Web Content Management** | Not enough data | 8.0 (11 reviews) | 

#### Analytics

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 9.4 (11 reviews) | 
| **Customer Data** | Not enough data | 8.9 (11 reviews) | 

#### Administration

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (12 reviews) | 
| **Dashboard** | Not enough data | 9.2 (12 reviews) | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Salesforce B2B Commerce** | 8.9/10 | 12 |

#### Administration

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reporting** | Not enough data | 9.3 (10 reviews) | 
| **Cart Management** | Not enough data | 8.7 (9 reviews) | 
| **Shipping Information Collection** | Not enough data | 8.7 (9 reviews) | 

#### Integrations

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Payment Gateway Integration** | Not enough data | 9.4 (9 reviews) | 
| **E-commerce Platform Integration** | Not enough data | 8.9 (9 reviews) | 
| **Email Integration** | Not enough data | 9.1 (9 reviews) | 

#### Cart Management

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Multi Cart** | Not enough data | 8.9 (9 reviews) | 
| **Products** | Not enough data | 9.1 (9 reviews) | 
| **Templates** | Not enough data | 8.5 (9 reviews) | 
| **Embed** | Not enough data | 8.5 (9 reviews) | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 424 |
| **Salesforce B2B Commerce** | 8.2/10 | 129 |

#### Headless Commerce

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | 8.1 (74 reviews) | 
| **REST APIs** | 7.8 (93 reviews) | 8.2 (75 reviews) | 
| **Data Orchestration** | 7.6 (90 reviews) | 8.1 (75 reviews) | 
| **Customization** | 7.5 (103 reviews) | 8.2 (75 reviews) | 
| **Extensibility** | 7.5 (92 reviews) | 8.2 (75 reviews) | 

#### Generative AI

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | 7.9 (64 reviews) | 
| **AI Text Summarization** | 7.3 (52 reviews) | 8.0 (63 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | 7.9 (8 reviews) | 
| **Cross-system Integration** | 6.2 (11 reviews) | 8.5 (10 reviews) | 
| **Adaptive Learning** | 5.5 (11 reviews) | 7.5 (8 reviews) | 
| **Natural Language Interaction** | 5.2 (11 reviews) | 8.1 (8 reviews) | 
| **Proactive Assistance** | 5.3 (11 reviews) | 7.9 (8 reviews) | 
| **Decision Making** | 5.6 (11 reviews) | 8.1 (8 reviews) | 

#### Merchandising/Marketing

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (389 reviews) | 8.2 (97 reviews) | 
| **Product Visualization** | 8.3 (387 reviews) | 8.2 (96 reviews) | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | 8.2 (101 reviews) | 
| **Promotions and Discounts** | 7.9 (372 reviews) | 7.9 (97 reviews) | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | 8.0 (94 reviews) | 
| **Product Reviews** | 7.7 (349 reviews) | 8.1 (96 reviews) | 
| **SEO** | 7.9 (359 reviews) | 7.9 (94 reviews) | 

#### Product Catalog

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Content Management** | 8.3 (387 reviews) | 8.4 (97 reviews) | 
| **Product Configuration** | 8.2 (376 reviews) | 8.2 (92 reviews) | 
| **Product Search and Filtering** | 8.0 (379 reviews) | 8.4 (96 reviews) | 
| **Intangible Products** | 7.9 (266 reviews) | 7.9 (86 reviews) | 

#### Order Process

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | 8.2 (90 reviews) | 
| **Shipping Options** | 8.1 (379 reviews) | 8.2 (90 reviews) | 
| **Tax Display and Processing** | 8.5 (363 reviews) | 8.1 (87 reviews) | 
| **Payment Processing** | 8.8 (374 reviews) | 8.4 (91 reviews) | 
| **Order Management** | 8.5 (387 reviews) | 8.4 (94 reviews) | 
| **Returns / Refunds** | 8.2 (345 reviews) | 8.0 (86 reviews) | 
| **Inventory Management** | 8.1 (332 reviews) | 8.2 (91 reviews) | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | 8.2 (87 reviews) | 

#### Multi-Channel Support

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | 8.3 (92 reviews) | 
| **Mobile** | 8.0 (352 reviews) | 8.2 (93 reviews) | 
| **Social Commerce** | 7.9 (304 reviews) | 8.3 (87 reviews) | 
| **Customer Service** | 8.0 (341 reviews) | 8.3 (95 reviews) | 
| **Store Locator** | 7.7 (231 reviews) | 8.1 (86 reviews) | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | 8.0 (85 reviews) | 
| **B2B** | 7.6 (198 reviews) | 8.7 (101 reviews) | 

#### Platform

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **APIs** | 8.1 (296 reviews) | 8.0 (92 reviews) | 
| **Customization** | 7.8 (367 reviews) | 7.9 (99 reviews) | 
| **Integrations to Add-on Tools** | 7.8 (339 reviews) | 8.1 (94 reviews) | 
| **User Management** | 8.4 (355 reviews) | 8.3 (91 reviews) | 
| **Reporting / Analytics** | 7.9 (354 reviews) | 8.4 (93 reviews) | 
| **Security** | 8.6 (361 reviews) | 8.6 (91 reviews) | 
| **Multi-Site Management** | Feature Not Available | 8.1 (86 reviews) | 
| **Admin Access Rights** | 8.6 (348 reviews) | 8.4 (91 reviews) | 
| **Test-to-Product Migration** | Feature Not Available | 8.2 (92 reviews) | 
| **Internationalization** | Feature Not Available | 8.3 (87 reviews) | 
| **Cross Browser Support** | 8.5 (332 reviews) | 8.0 (88 reviews) | 
| **Performance and Reliability** | 8.6 (377 reviews) | 8.5 (96 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **Salesforce B2B Commerce** | 8.1/10 | 31 |

#### Reporting

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | 8.6 (31 reviews) | 
| **Data Transfer Tools** | 7.9 (32 reviews) | 8.3 (31 reviews) | 

#### Omnichannel Features 

| Feature | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | 7.8 (31 reviews) | 
| **POS Integration** | 7.7 (27 reviews) | 8.1 (31 reviews) | 
| **Social Media Integration** | 7.8 (30 reviews) | 8.0 (31 reviews) | 
| **Customer Service Integration** | 8.4 (29 reviews) | 8.2 (31 reviews) | 
| **Marketing Tools** | 8.4 (31 reviews) | 8.1 (31 reviews) | 
| **E-commerce Integration** | 8.1 (32 reviews) | 8.2 (31 reviews) | 
| **ERP Integration** | 8.2 (27 reviews) | 8.0 (31 reviews) | 

---
## Categories
**Shared Categories (2):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce), [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)


**Unique to Salesforce B2B Commerce (3):** [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart)


---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | Salesforce B2B Commerce | 
|---|---|---|
| **Small-Business** | 77.1% | 30.2% | 
| **Mid-Market** | 18.8% | 36.4% | 
| **Enterprise** | 4.1% | 33.5% | 

### By Industry

#### BigCommerce

- **Retail:** 20.1%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.7%

#### Salesforce B2B Commerce

- **Information Technology and Services:** 11.8%
- **Computer Software:** 10.3%
- **Marketing and Advertising:** 7.0%
- **Consulting:** 4.4%
- **Accounting:** 3.7%
- **Apparel & Fashion:** 3.3%
- **Retail:** 3.3%
- **Consumer Goods:** 3.3%
- **Consumer Services:** 3.3%
- **Financial Services:** 3.3%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5096 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

### Alternatives to Salesforce B2B Commerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (330 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5096 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 2 comments
  > **Top comment:** "Shopify"
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### Salesforce B2B Commerce

- Title: [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) — 1 comment
  > **Top comment:** "Sales force allows you to manage all communications, promotions, and sales with your customers in one place, among other things. This enables the sales team..."
- Title: [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) — 1 comment
  > **Top comment:** "Advantages of B2B e-commerce include increased efficiency, expanded market reach, streamlined procurement processes, reduced costs, improved customer..."
- Title: [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) — 1 comment
  > **Top comment:** "For unique and personalized gifts, personal creations https://personal-creations.pissedconsumer.com/review.html reviews offer valuable insights. Customers..."
- Title: [What is b2b in Salesforce?](https://www.g2.com/discussions/what-is-b2b-in-salesforce) — 1 comment
  > **Top comment:** "B2B in Salesforce refers to business-to-business interactions facilitated through the Salesforce platform, often involving transactions and relationships..."
- Title: [Tiered pricing in B2B Commerce subscription products](https://www.g2.com/discussions/tiered-pricing-in-b2b-commerce-subscription-products) — 1 comment, 1 upvote
  > **Top comment:** "B2B marketplaces https://b2b.discount/b2bmarket are digital platforms that enable buyers and sellers from different organisations to connect and conduct..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-salesforce-b2b-commerce)