# BigCommerce vs ROC Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and the ease of accessing thousands of apps. This makes it particularly appealing for small businesses that may not have extensive technical expertise.
- **Users say** ROC Commerce stands out for its comprehensive user interface and robust toolset, which facilitates seamless B2B and B2C solutions. This versatility is noted as a significant advantage for organizations looking to cater to diverse customer needs.
- **Reviewers mention** that BigCommerce has a strong support system, with many praising the quick response times from customer service. This level of support can be crucial for businesses that require immediate assistance during their e-commerce operations.
- **According to verified reviews** , ROC Commerce impresses with its ease of navigation and learning curve, making the implementation process smooth for new users. This is particularly beneficial for consultants and businesses looking to onboard quickly without extensive training.
- **Users highlight** that while BigCommerce has a solid overall rating, it sometimes faces challenges in meeting specific workflow needs, which can lead to configuration difficulties for some users. This is an area where ROC Commerce may have an edge due to its customizable features.
- **G2 reviewers note** that while both platforms have strong ratings for product visualization and design tools, ROC Commerce slightly outperforms BigCommerce in areas like promotions and discounts, which can be a deciding factor for businesses focused on marketing strategies.



| | BigCommerce | ROC Commerce | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 580 | 11 | 
| **Largest Market Segment** | Small-Business (77.1% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | $29.95/ per month | No pricing available | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (38 reviews)
- Customer Support (20 reviews)

Cons:
- Limited Customization (11 reviews)
- Expensive (10 reviews)

### ROC Commerce

**Not enough data**

---
## Ratings Comparison
| Rating | BigCommerce | ROC Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.3 (490 reviews) | 8.3 (6 reviews) | 
  | **Ease of Use** | 8.4 (493 reviews) | 9.4 (6 reviews) | 
  | **Ease of Setup** | 8.3 (311 reviews) | Not enough data | 
  | **Ease of Admin** | 8.4 (288 reviews) | Not enough data | 
  | **Quality of Support** | 8.3 (471 reviews) | 8.6 (6 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (284 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.9 (472 reviews) | 7.7 (5 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Standard

Price: $29.95 / per month

Description: Everything you need to start selling online

Key Features:
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### ROC Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 424 |
| **ROC Commerce** | 8.3/10 | 7 |

#### Headless Commerce

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | Not enough data | 
| **REST APIs** | 7.8 (93 reviews) | Not enough data | 
| **Data Orchestration** | 7.6 (90 reviews) | Not enough data | 
| **Customization** | 7.5 (103 reviews) | Not enough data | 
| **Extensibility** | 7.5 (92 reviews) | Not enough data | 

#### Generative AI

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 5.5 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.2 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 5.3 (11 reviews) | Not enough data | 
| **Decision Making** | 5.6 (11 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (389 reviews) | 8.0 (5 reviews) | 
| **Product Visualization** | 8.3 (387 reviews) | 8.0 (5 reviews) | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | 8.3 (5 reviews) | 
| **Promotions and Discounts** | 7.9 (372 reviews) | 9.0 (5 reviews) | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | 8.7 (5 reviews) | 
| **Product Reviews** | 7.7 (349 reviews) | 7.7 (5 reviews) | 
| **SEO** | 7.9 (359 reviews) | 9.0 (5 reviews) | 

#### Product Catalog

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **Content Management** | 8.3 (387 reviews) | 7.0 (5 reviews) | 
| **Product Configuration** | 8.2 (376 reviews) | 8.7 (5 reviews) | 
| **Product Search and Filtering** | 8.0 (379 reviews) | 8.3 (5 reviews) | 
| **Intangible Products** | 7.9 (266 reviews) | 8.7 (5 reviews) | 

#### Order Process

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | Not enough data | 
| **Shipping Options** | 8.1 (379 reviews) | Not enough data | 
| **Tax Display and Processing** | 8.5 (363 reviews) | Not enough data | 
| **Payment Processing** | 8.8 (374 reviews) | Not enough data | 
| **Order Management** | 8.5 (387 reviews) | Not enough data | 
| **Returns / Refunds** | 8.2 (345 reviews) | 8.7 (5 reviews) | 
| **Inventory Management** | 8.1 (332 reviews) | 8.0 (5 reviews) | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | 8.7 (5 reviews) | 

#### Multi-Channel Support

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | Not enough data | 
| **Mobile** | 8.0 (352 reviews) | Not enough data | 
| **Social Commerce** | 7.9 (304 reviews) | Not enough data | 
| **Customer Service** | 8.0 (341 reviews) | Not enough data | 
| **Store Locator** | 7.7 (231 reviews) | Not enough data | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | Not enough data | 
| **B2B** | 7.6 (198 reviews) | Not enough data | 

#### Platform

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **APIs** | 8.1 (296 reviews) | Not enough data | 
| **Customization** | 7.8 (367 reviews) | Not enough data | 
| **Integrations to Add-on Tools** | 7.8 (339 reviews) | Not enough data | 
| **User Management** | 8.4 (355 reviews) | Not enough data | 
| **Reporting / Analytics** | 7.9 (354 reviews) | Not enough data | 
| **Security** | 8.6 (361 reviews) | Not enough data | 
| **Multi-Site Management** | Feature Not Available | Not enough data | 
| **Admin Access Rights** | 8.6 (348 reviews) | Not enough data | 
| **Test-to-Product Migration** | Feature Not Available | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 
| **Cross Browser Support** | 8.5 (332 reviews) | Not enough data | 
| **Performance and Reliability** | 8.6 (377 reviews) | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **ROC Commerce** | N/A | N/A |

#### Reporting

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | Not enough data | 
| **Data Transfer Tools** | 7.9 (32 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | BigCommerce | ROC Commerce | 
|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | Not enough data | 
| **POS Integration** | 7.7 (27 reviews) | Not enough data | 
| **Social Media Integration** | 7.8 (30 reviews) | Not enough data | 
| **Customer Service Integration** | 8.4 (29 reviews) | Not enough data | 
| **Marketing Tools** | 8.4 (31 reviews) | Not enough data | 
| **E-commerce Integration** | 8.1 (32 reviews) | Not enough data | 
| **ERP Integration** | 8.2 (27 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to BigCommerce (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)



---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | ROC Commerce | 
|---|---|---|
| **Small-Business** | 77.1% | 37.5% | 
| **Mid-Market** | 18.8% | 50.0% | 
| **Enterprise** | 4.1% | 12.5% | 

### By Industry

#### BigCommerce

- **Retail:** 20.1%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.7%

#### ROC Commerce

- **Information Technology and Services:** 28.6%
- **Consulting:** 14.3%
- **Retail:** 14.3%
- **Marketing and Advertising:** 14.3%
- **Hospital & Health Care:** 14.3%
- **Design:** 14.3%

---
## Alternatives

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (268 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (300 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5112 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (612 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)

### Alternatives to ROC Commerce

- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (612 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5112 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4815 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1880 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 2 comments
  > **Top comment:** "Shopify"
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### ROC Commerce

- Title: [What is ROC Commerce used for?](https://www.g2.com/discussions/what-is-roc-commerce-used-for) — 1 comment
  > **Top comment:** "ROC Commerce is employed by businesses in retail, wholesale and distribution, automotive, healthcare, and similar sectors to enhance their online presence,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-roc-commerce)