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Compare BigCommerce and Optimizely Commerce Connect 
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At a Glance
Market Segments
Small-Business (77.1% of reviews)
Mid-Market (48.1% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(567)4.2 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansOptimizely Commerce Connect
Star Rating
(32)4.2 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Optimizely Commerce ConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in its Checkout Process with a score of 8.5, making it easier for customers to complete their purchases, while Optimizely Commerce Connect has a slightly lower score of 8.1, indicating room for improvement in this area.
- Reviewers mention that BigCommerce offers superior Inventory Management capabilities, scoring 8.1, which helps businesses keep track of stock levels effectively, whereas Optimizely Commerce Connect scores 7.0, suggesting it may not be as robust in this critical area.
- G2 users highlight BigCommerce's strong Payment Processing features, achieving a score of 8.7, which is higher than Optimizely Commerce Connect's score of 7.8, indicating a more seamless transaction experience for customers.
- Users on G2 note that Optimizely Commerce Connect shines in Multi-Site Management, scoring an impressive 9.3, compared to BigCommerce's score of 6.4, making it a better choice for businesses managing multiple online stores.
- Reviewers say that BigCommerce's Shipping Options are more versatile, with a score of 8.1, while Optimizely Commerce Connect falls behind with a score of 7.6, suggesting that BigCommerce may provide more flexibility in shipping solutions.
- Users report that both platforms have strong Customer Service Integration, but BigCommerce scores 8.0, slightly ahead of Optimizely Commerce Connect's 7.4, indicating that BigCommerce may offer a more comprehensive approach to customer support integration.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Optimizely Commerce Connect
No pricing availableFree Trial
BigCommerce
Free Trial is available
Optimizely Commerce Connect
No trial information availableRatings
Meets Requirements
8.3
479
7.5
22
Ease of Use
8.4
482
8.3
22
Ease of Setup
8.3
301
7.0
15
Ease of Admin
8.4
284
7.9
16
Quality of Support
8.3
461
8.3
20
Has the product been a good partner in doing business?
8.4
281
8.6
15
Product Direction (% positive)
8.0
462
8.9
22
Features by Category
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
7.4
85
Feature Not Available
7.8
93
Feature Not Available
7.6
90
Feature Not Available
7.5
103
Feature Not Available
7.5
92
Feature Not Available
Generative AI
7.2
53
Not enough data
7.4
53
Not enough data
Agentic AI - E-Commerce Platforms
5.7
10
Not enough data
6.2
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.6
11
Not enough data
Merchandising/Marketing
7.9
384
7.3
10
8.3
387
8.3
12
7.7
369
8.1
15
7.9
371
7.8
10
7.9
350
8.1
7
7.7
349
7.5
8
7.9
359
7.6
14
Product Catalog
8.3
383
8.8
14
8.2
375
8.8
11
7.9
378
7.8
16
7.9
265
7.9
8
Order Process
8.5
388
8.1
13
8.1
379
7.6
13
8.5
363
7.3
10
8.8
374
7.8
10
8.5
386
7.5
12
8.2
345
7.2
9
8.1
332
7.0
11
7.8
261
8.3
9
Multi-Channel Support
8.0
320
8.2
10
8.0
352
9.1
13
7.9
304
7.8
10
8.0
337
7.4
9
7.7
231
8.3
8
7.9
245
8.1
7
7.6
197
8.7
9
Platform
8.1
296
8.2
14
7.8
361
7.2
16
7.9
333
8.0
14
8.4
356
7.5
16
7.9
353
6.3
14
8.6
361
8.7
13
Feature Not Available
9.3
14
8.6
348
8.8
17
Feature Not Available
8.1
14
Feature Not Available
8.9
14
8.5
333
8.8
16
8.6
372
8.6
17
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Optimizely Commerce Connect are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Optimizely Commerce Connect is categorized as Web Content Management
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Optimizely Commerce Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.2%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.6%
Other
61.4%
Consumer Goods
11.1%
Wholesale
7.4%
Warehousing
7.4%
Retail
7.4%
Internet
7.4%
Other
59.3%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Optimizely Commerce Connect has no discussions with answers
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