# BigCommerce, FastSpring vs SAP Commerce Cloud Comparison

| | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 580 | 187 | 331 | 
| **Largest Market Segment** | Small-Business (77.1% of reviews) | Small-Business (88.6% of reviews) | Enterprise (45.0% of reviews) | 
| **Entry Level Price** | $29.95/ per month | No pricing available | No pricing available | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (38 reviews)
- Customer Support (20 reviews)

Cons:
- Limited Customization (11 reviews)
- Expensive (10 reviews)

### FastSpring

Pros:
- Ease of Use (2 reviews)
- Easy Payments (2 reviews)

Cons:
- Billing Issues (1 reviews)
- Complex Customization (1 reviews)

### SAP Commerce Cloud

Pros:
- Ease of Use (19 reviews)
- Integrations (18 reviews)

Cons:
- Expensive (20 reviews)
- Complexity (17 reviews)

---
## Ratings Comparison
| Rating | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (490 reviews) | 9.1 (153 reviews) | 8.7 (238 reviews) | 
  | **Ease of Use** | 8.4 (493 reviews) | 8.8 (153 reviews) | 8.1 (250 reviews) | 
  | **Ease of Setup** | 8.3 (311 reviews) | 8.2 (110 reviews) | 7.9 (188 reviews) | 
  | **Ease of Admin** | 8.4 (288 reviews) | 8.9 (109 reviews) | 8.1 (98 reviews) | 
  | **Quality of Support** | 8.3 (471 reviews) | 9.1 (149 reviews) | 8.5 (230 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (284 reviews) | 9.3 (109 reviews) | 8.4 (91 reviews) | 
  | **Product Direction (% positive)** | 7.9 (472 reviews) | 8.2 (147 reviews) | 8.9 (226 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Standard

Price: $29.95 / per month

Description: Everything you need to start selling online

Key Features:
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### FastSpring

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SAP Commerce Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Subscription Revenue Management

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **FastSpring** | 8.2/10 | 20 |
| **SAP Commerce Cloud** | N/A | N/A |

#### Billing and Payments

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Payment Terms** | Not enough data | 8.2 (15 reviews) | Not enough data | 
| **Personalized Billing** | Not enough data | 8.1 (14 reviews) | Not enough data | 
| **Custom Pricing** | Not enough data | 8.8 (15 reviews) | Not enough data | 

#### Revenue Recognition

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Usage Tracking** | Not enough data | 7.9 (12 reviews) | Not enough data | 
| **Deferred Revenue** | Not enough data | 8.5 (10 reviews) | Not enough data | 
| **Revenue Accrual** | Not enough data | 8.8 (10 reviews) | Not enough data | 

#### Revenue Optimization

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **At-Risk Customers** | Not enough data | 8.3 (11 reviews) | Not enough data | 
| **Offer Optimization** | Not enough data | 7.7 (10 reviews) | Not enough data | 
| **Customer Churn** | Not enough data | 6.9 (12 reviews) | Not enough data | 
| **Revenue Forecasting** | Not enough data | 8.3 (8 reviews) | Not enough data | 

### Subscription Billing

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **FastSpring** | 8.2/10 | 38 |
| **SAP Commerce Cloud** | N/A | N/A |

#### Billing

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Automation** | Not enough data | 8.8 (32 reviews) ✓ Verified | Not enough data | 
| **Consolidation** | Not enough data | 8.1 (20 reviews) ✓ Verified | Not enough data | 
| **Adjustments** | Not enough data | 7.5 (26 reviews) ✓ Verified | Not enough data | 
| **Blacklisting** | Not enough data | 8.7 (17 reviews) ✓ Verified | Not enough data | 

#### Dunning

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Collections** | Not enough data | 8.9 (18 reviews) ✓ Verified | Not enough data | 
| **Dispute Management** | Not enough data | 7.5 (22 reviews) ✓ Verified | Not enough data | 
| **Escalation** | Not enough data | 8.1 (15 reviews) ✓ Verified | Not enough data | 

#### Performance

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Packages** | Not enough data | 8.5 (24 reviews) ✓ Verified | Not enough data | 
| **Discounts** | Not enough data | 8.6 (29 reviews) ✓ Verified | Not enough data | 
| **Plan Changes** | Not enough data | 8.1 (25 reviews) ✓ Verified | Not enough data | 

#### Reporting

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Dimensions** | Not enough data | 8.1 (15 reviews) ✓ Verified | Not enough data | 
| **Deferred Revenue** | Not enough data | 7.7 (14 reviews) ✓ Verified | Not enough data | 
| **Revenue Recognition** | Not enough data | 7.7 (15 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Subscription Billing

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **FastSpring** | N/A | N/A |
| **SAP Commerce Cloud** | 8.8/10 | 83 |

#### Order Entry

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Entry** | Not enough data | Not enough data | 8.8 (70 reviews) | 
| **Register** | Not enough data | Not enough data | 9.0 (70 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.8 (69 reviews) | 

#### Order Tracking

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Shipping** | Not enough data | Not enough data | 8.9 (71 reviews) | 
| **Tracking** | Not enough data | Not enough data | 8.9 (72 reviews) | 
| **Backorder** | Not enough data | Not enough data | 8.8 (68 reviews) | 

#### Inventory Management

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Stock Levels** | Not enough data | Not enough data | 8.9 (71 reviews) | 
| **Flow Of Goods** | Not enough data | Not enough data | 8.9 (66 reviews) | 
| **Reserving Goods** | Not enough data | Not enough data | 8.8 (67 reviews) | 

#### Customer Management

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Order Status** | Not enough data | Not enough data | 9.0 (69 reviews) | 
| **Information Access** | Not enough data | Not enough data | 8.9 (68 reviews) | 
| **Email Notifications** | Not enough data | Not enough data | 8.7 (68 reviews) | 

#### Subscription Management

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Payment Data** | Not enough data | Not enough data | 8.7 (69 reviews) | 
| **Payment Gateway** | Not enough data | Not enough data | 8.9 (66 reviews) | 
| **Billing** | Not enough data | Not enough data | 8.7 (69 reviews) | 
| **Automatic Payments** | Not enough data | Not enough data | 9.1 (66 reviews) | 

#### Agentic AI - Order Management

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (6 reviews) | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **FastSpring** | N/A | N/A |
| **SAP Commerce Cloud** | N/A | N/A |

#### Bill Generation

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Templates** | Not enough data | Not enough data | Not enough data | 
| **Digital Billing** | Not enough data | Not enough data | Not enough data | 
| **Recurring Billing** | Not enough data | Not enough data | Not enough data | 

#### Bill Processing

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Consolidation** | Not enough data | Not enough data | Not enough data | 
| **Batch Invoicing** | Not enough data | Not enough data | Not enough data | 
| **Management** | Not enough data | Not enough data | Not enough data | 

#### Integration

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | Not enough data | 
| **ERP** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Billing

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Subscription Management

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **FastSpring** | 8.4/10 | 14 |
| **SAP Commerce Cloud** | N/A | N/A |

#### Order Management

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Opportunities** | Not enough data | 8.5 (9 reviews) ✓ Verified | Not enough data | 
| **Order History** | Not enough data | 8.9 (14 reviews) ✓ Verified | Not enough data | 
| **Upsell & Cross-sell** | Not enough data | 7.7 (8 reviews) ✓ Verified | Not enough data | 
| **Renewals** | Not enough data | 8.6 (14 reviews) ✓ Verified | Not enough data | 

#### Products & Plans

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Packages** | Not enough data | 8.6 (12 reviews) ✓ Verified | Not enough data | 
| **Multi-part Deals** | Not enough data | 8.8 (8 reviews) ✓ Verified | Not enough data | 
| **Plan Changes** | Not enough data | 8.3 (12 reviews) ✓ Verified | Not enough data | 
| **Bundles** | Not enough data | 9.1 (11 reviews) ✓ Verified | Not enough data | 

#### Pricing

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Standard Price** | Not enough data | 9.0 (13 reviews) ✓ Verified | Not enough data | 
| **Discounts** | Not enough data | 8.5 (12 reviews) ✓ Verified | Not enough data | 
| **Optimization** | Not enough data | 8.0 (9 reviews) ✓ Verified | Not enough data | 

#### Revenue Management

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Automation** | Not enough data | 8.3 (12 reviews) ✓ Verified | Not enough data | 
| **Consolidation** | Not enough data | 8.7 (10 reviews) ✓ Verified | Not enough data | 
| **Adjustments** | Not enough data | 8.2 (13 reviews) ✓ Verified | Not enough data | 
| **Billing Types** | Not enough data | 9.1 (11 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Payments** | Not enough data | 8.2 (14 reviews) ✓ Verified | Not enough data | 
| **Accounting** | Not enough data | 7.3 (10 reviews) ✓ Verified | Not enough data | 
| **CRM & Sales** | Not enough data | 8.1 (9 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Subscription Management

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Sales Tax and VAT Compliance

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **FastSpring** | N/A | N/A |
| **SAP Commerce Cloud** | N/A | N/A |

#### Tracking

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Sales Tax** | Not enough data | Not enough data | Not enough data | 
| **VAT** | Not enough data | Not enough data | Not enough data | 
| **GST** | Not enough data | Not enough data | Not enough data | 
| **Exemptions** | Not enough data | Not enough data | Not enough data | 
| **Adjustments** | Not enough data | Not enough data | Not enough data | 
| **Localization** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Remittance

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Returns** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Global/Cross Borders** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Sales Tax and VAT Compliance

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 424 |
| **FastSpring** | 8.7/10 | 92 |
| **SAP Commerce Cloud** | 8.3/10 | 188 |

#### Headless Commerce

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | Not enough data | 8.3 (83 reviews) | 
| **REST APIs** | 7.8 (93 reviews) | 7.7 (5 reviews) | 8.6 (83 reviews) | 
| **Data Orchestration** | 7.6 (90 reviews) | 9.0 (5 reviews) | 8.4 (82 reviews) | 
| **Customization** | 7.5 (103 reviews) | Not enough data | 8.5 (85 reviews) | 
| **Extensibility** | 7.5 (92 reviews) | Not enough data | 8.7 (92 reviews) | 

#### Generative AI

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | Not enough data | 8.0 (32 reviews) | 
| **AI Text Summarization** | 7.3 (52 reviews) | Not enough data | 7.9 (32 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | Not enough data | 8.2 (19 reviews) | 
| **Cross-system Integration** | 6.2 (11 reviews) | Not enough data | 8.6 (26 reviews) | 
| **Adaptive Learning** | 5.5 (11 reviews) | Not enough data | 8.0 (19 reviews) | 
| **Natural Language Interaction** | 5.2 (11 reviews) | Not enough data | 7.5 (19 reviews) | 
| **Proactive Assistance** | 5.3 (11 reviews) | Not enough data | 7.7 (19 reviews) | 
| **Decision Making** | 5.6 (11 reviews) | Not enough data | 7.6 (19 reviews) | 

#### Merchandising/Marketing

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Storefront Design Tools** | 7.9 (389 reviews) | 8.2 (68 reviews) | 8.2 (107 reviews) | 
| **Product Visualization** | 8.3 (387 reviews) | 8.3 (65 reviews) | 8.3 (131 reviews) | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | 8.4 (52 reviews) | 8.1 (137 reviews) ✓ Verified | 
| **Promotions and Discounts** | 7.9 (372 reviews) | 9.1 (66 reviews) | 8.2 (137 reviews) ✓ Verified | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | 7.8 (39 reviews) | 8.0 (125 reviews) | 
| **Product Reviews** | 7.7 (349 reviews) | 7.7 (34 reviews) | 8.0 (127 reviews) ✓ Verified | 
| **SEO** | 7.9 (359 reviews) | Feature Not Available | 8.3 (104 reviews) | 

#### Product Catalog

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Content Management** | 8.3 (387 reviews) | 8.4 (65 reviews) | 8.3 (138 reviews) | 
| **Product Configuration** | 8.2 (376 reviews) | 8.6 (63 reviews) | 8.2 (127 reviews) ✓ Verified | 
| **Product Search and Filtering** | 8.0 (379 reviews) | 8.3 (42 reviews) | 8.3 (132 reviews) ✓ Verified | 
| **Intangible Products** | 7.9 (266 reviews) | 9.1 (58 reviews) | 8.2 (113 reviews) ✓ Verified | 

#### Order Process

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | 9.2 (85 reviews) | 8.5 (133 reviews) ✓ Verified | 
| **Shipping Options** | 8.1 (379 reviews) | Feature Not Available | 8.6 (127 reviews) ✓ Verified | 
| **Tax Display and Processing** | 8.5 (363 reviews) | 9.0 (84 reviews) | 8.1 (124 reviews) ✓ Verified | 
| **Payment Processing** | 8.8 (374 reviews) | 9.4 (86 reviews) | 8.5 (125 reviews) ✓ Verified | 
| **Order Management** | 8.5 (387 reviews) | 9.2 (85 reviews) | 8.5 (135 reviews) | 
| **Returns / Refunds** | 8.2 (345 reviews) | 9.1 (80 reviews) | 8.0 (117 reviews) ✓ Verified | 
| **Inventory Management** | 8.1 (332 reviews) | Feature Not Available | 8.5 (129 reviews) | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | 8.6 (23 reviews) | 8.4 (116 reviews) | 

#### Multi-Channel Support

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | 8.7 (46 reviews) | 8.4 (133 reviews) | 
| **Mobile** | 8.0 (352 reviews) | 9.0 (47 reviews) | 7.9 (121 reviews) ✓ Verified | 
| **Social Commerce** | 7.9 (304 reviews) | 8.4 (29 reviews) ✓ Verified | 8.1 (118 reviews) ✓ Verified | 
| **Customer Service** | 8.0 (341 reviews) | 9.0 (61 reviews) ✓ Verified | 8.4 (123 reviews) ✓ Verified | 
| **Store Locator** | 7.7 (231 reviews) | 8.6 (28 reviews) ✓ Verified | 8.2 (117 reviews) ✓ Verified | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | 8.6 (29 reviews) | 8.0 (96 reviews) | 
| **B2B** | 7.6 (198 reviews) | 8.7 (26 reviews) | 8.7 (139 reviews) ✓ Verified | 

#### Platform

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **APIs** | 8.1 (296 reviews) | 8.6 (58 reviews) | 8.5 (124 reviews) ✓ Verified | 
| **Customization** | 7.8 (367 reviews) | 8.2 (74 reviews) | 8.3 (144 reviews) ✓ Verified | 
| **Integrations to Add-on Tools** | 7.8 (339 reviews) | 8.4 (50 reviews) | 8.3 (140 reviews) ✓ Verified | 
| **User Management** | 8.4 (355 reviews) | 8.6 (58 reviews) | 8.4 (127 reviews) ✓ Verified | 
| **Reporting / Analytics** | 7.9 (354 reviews) | 8.3 (81 reviews) | 8.3 (124 reviews) | 
| **Security** | 8.6 (361 reviews) | 9.1 (78 reviews) | 8.7 (123 reviews) ✓ Verified | 
| **Multi-Site Management** | Feature Not Available | 8.7 (31 reviews) | 8.5 (120 reviews) ✓ Verified | 
| **Admin Access Rights** | 8.6 (348 reviews) | 8.8 (62 reviews) | 8.5 (125 reviews) ✓ Verified | 
| **Test-to-Product Migration** | Feature Not Available | Feature Not Available | 8.2 (121 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 9.1 (66 reviews) | 8.7 (124 reviews) ✓ Verified | 
| **Cross Browser Support** | 8.5 (332 reviews) | 9.2 (77 reviews) | 8.3 (122 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.6 (377 reviews) | 9.4 (82 reviews) | 8.5 (140 reviews) ✓ Verified | 

### Merchant of Record

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **FastSpring** | N/A | N/A |
| **SAP Commerce Cloud** | N/A | N/A |

#### Payment processing - Merchant of Record

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Cross Border
** | Not enough data | Not enough data | Not enough data | 
| **Payment Options** | Not enough data | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | Not enough data | 
| **Reconciliation** | Not enough data | Not enough data | Not enough data | 
| **Chargeback** | Not enough data | Not enough data | Not enough data | 

#### Tax management - Merchant of Record

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Automated tax calculation** | Not enough data | Not enough data | Not enough data | 
| **Standard compliance** | Not enough data | Not enough data | Not enough data | 
| **Tax reporting** | Not enough data | Not enough data | Not enough data | 

#### Security and Compliance - Merchant of Record

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **AML-KYC** | Not enough data | Not enough data | Not enough data | 
| **Secure SLC** | Not enough data | Not enough data | Not enough data | 
| **PCI-DSS** | Not enough data | Not enough data | Not enough data | 
| **Encryption and tokenization** | Not enough data | Not enough data | Not enough data | 

#### Administration - Merchant of Record

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **E-commerce Integration** | Not enough data | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | Not enough data | 
| **Customer support** | Not enough data | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **FastSpring** | N/A | N/A |
| **SAP Commerce Cloud** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **FastSpring** | N/A | N/A |
| **SAP Commerce Cloud** | 8.8/10 | 45 |

#### Reporting

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | Not enough data | 8.9 (39 reviews) | 
| **Data Transfer Tools** | 7.9 (32 reviews) | Not enough data | 8.7 (39 reviews) | 

#### Omnichannel Features 

| Feature | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | Not enough data | 8.8 (39 reviews) | 
| **POS Integration** | 7.7 (27 reviews) | Not enough data | 8.9 (33 reviews) | 
| **Social Media Integration** | 7.8 (30 reviews) | Not enough data | 8.9 (37 reviews) | 
| **Customer Service Integration** | 8.4 (29 reviews) | Not enough data | 9.0 (34 reviews) | 
| **Marketing Tools** | 8.4 (31 reviews) | Not enough data | 8.6 (35 reviews) | 
| **E-commerce Integration** | 8.1 (32 reviews) | Not enough data | 8.6 (38 reviews) | 
| **ERP Integration** | 8.2 (27 reviews) | Not enough data | 8.6 (38 reviews) | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to BigCommerce (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)

**Unique to FastSpring (6):** [Subscription Billing Software](https://www.g2.com/categories/subscription-billing), [Subscription Revenue Management Software](https://www.g2.com/categories/subscription-revenue-management), [Subscription Management Software](https://www.g2.com/categories/subscription-management), [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [Billing Software](https://www.g2.com/categories/billing), [Merchant of Record Software](https://www.g2.com/categories/merchant-of-record)

**Unique to SAP Commerce Cloud (2):** [Order Management Software](https://www.g2.com/categories/order-management), [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)


---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | FastSpring | SAP Commerce Cloud | 
|---|---|---|---|
| **Small-Business** | 77.1% | 88.6% | 21.5% | 
| **Mid-Market** | 18.8% | 9.1% | 33.6% | 
| **Enterprise** | 4.1% | 2.3% | 45.0% | 

### By Industry

#### BigCommerce

- **Retail:** 20.1%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.7%

#### FastSpring

- **Computer Software:** 42.6%
- **Information Technology and Services:** 10.8%
- **Internet:** 6.8%
- **Music:** 5.1%
- **Marketing and Advertising:** 4.0%
- **Graphic Design:** 1.7%
- **Education Management:** 1.7%
- **Environmental Services:** 1.1%
- **Entertainment:** 1.1%
- **Health, Wellness and Fitness:** 1.1%
- **Other:** 23.9%

#### SAP Commerce Cloud

- **Information Technology and Services:** 15.5%
- **Computer Software:** 8.3%
- **Retail:** 7.6%
- **Accounting:** 4.7%
- **Marketing and Advertising:** 4.3%
- **Apparel & Fashion:** 3.6%
- **Consumer Goods:** 2.9%
- **Consumer Services:** 2.9%
- **Financial Services:** 2.5%
- **Telecommunications:** 2.5%
- **Other:** 45.1%

---
## Alternatives

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (268 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (300 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5111 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (611 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)

### Alternatives to FastSpring

- [Paddle](https://www.g2.com/products/paddle/reviews) — 4.5/5 stars (237 reviews)
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)
- [Chargebee](https://www.g2.com/products/chargebee/reviews) — 4.4/5 stars (978 reviews)
- [PayPro Global](https://www.g2.com/products/payproglobal/reviews) — 4.9/5 stars (113 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) — 4.4/5 stars (141 reviews)
- [Recurly](https://www.g2.com/products/recurly/reviews) — 4.0/5 stars (210 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5111 reviews)
- [Maxio](https://www.g2.com/products/maxio/reviews) — 4.3/5 stars (829 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)

### Alternatives to SAP Commerce Cloud

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (300 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (268 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5111 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (611 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 2 comments
  > **Top comment:** "Shopify"
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### FastSpring

- Title: [How much does FastSpring cost?](https://www.g2.com/discussions/how-much-does-fastspring-cost) — 1 comment
  > **Top comment:** "FastSpring has 2 pricing options: An 8.9% fee of the total transaction value of the transaction. A 5.9% fee of the total transaction's value, plus 95 cents..."
- Title: [Has anybody had a successful relationship with this business?](https://www.g2.com/discussions/has-anybody-had-a-successful-relationship-with-this-business) — 1 comment, 1 upvote
  > **Top comment:** "Frankly speaking, I started to get along well with my business only when I started to take seriously the need to use different documents. For example,..."
- Title: [Is the affiliation platform more easy to use than when it was created?](https://www.g2.com/discussions/28860-is-the-affiliation-platform-more-easy-to-use-than-when-it-was-created) — 1 comment
  > **Top comment:** "Hi Jean, thank you for your question. We have made some significant changes to our affiliate program over the years in an effort to make it easier to use for..."

### SAP Commerce Cloud

- Title: [What is SAP Commerce Cloud?](https://www.g2.com/discussions/what-is-sap-commerce-cloud) — 2 comments, 1 upvote
  > **Top comment:** "SAP Commerce cloud is cloud version of Hybris. SAP made the SaaS version of commerce which take cares of end to end ecommerce functionality. "
- Title: [What is SAP Commerce Cloud used for?](https://www.g2.com/discussions/what-is-sap-commerce-cloud-used-for) — 1 comment
  > **Top comment:** "SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:

Online Marketplace:

An online marketplace is a..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-fastspring-vs-sap-commerce-cloud)