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# BigCommerce vs Dynamics 365 Commerce Comparison - What are their main differences?

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BigCommerceDynamics 365 Commerce[+ Add Product](#)

Pricing

**BigCommerce**
Free Trial

**$29.00** Per Month · Core\*

**Dynamics 365 Commerce**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**BigCommerce**
2 months

Based on 189 responses

**Dynamics 365 Commerce**
Not enough reviews yet

Return on Investment

**BigCommerce**
11 months

Based on 165 responses

**Dynamics 365 Commerce**
Not enough reviews yet

Perceived Cost

**BigCommerce**
$$$$$

**Dynamics 365 Commerce**
$$$$$

Average Discount

**BigCommerce**
6%

**Dynamics 365 Commerce**
Not enough reviews yet

 ![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")

 ![Dynamics 365 Commerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/dynamics-365-commerce.jpeg "Dynamics 365 Commerce")

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**Pros & Cons**
from reviews

**BigCommerce**
[
Ease of Use (40)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347675&qs=pros-and-cons#reviews)[
Customer Support (21)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347701&qs=pros-and-cons#reviews)[
Limited Customization (12)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344852&qs=pros-and-cons#reviews)[
Expensive (11)
](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1346704&qs=pros-and-cons#reviews)

**Dynamics 365 Commerce**
[
Ease of Use (6)
](https://www.g2.com/products/dynamics-365-commerce/reviews?filters%5Bsentiment_snippet%5D=1411155&qs=pros-and-cons#reviews)[
Easy Integration (4)
](https://www.g2.com/products/dynamics-365-commerce/reviews?filters%5Bsentiment_snippet%5D=1411112&qs=pros-and-cons#reviews)[
Expensive (6)
](https://www.g2.com/products/dynamics-365-commerce/reviews?filters%5Bsentiment_snippet%5D=1411083&qs=pros-and-cons#reviews)[
Complex Implementation (3)
](https://www.g2.com/products/dynamics-365-commerce/reviews?filters%5Bsentiment_snippet%5D=1411145&qs=pros-and-cons#reviews)

Integrations

**BigCommerce**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image")

Acumatica

](https://www.g2.com/products/acumatica/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7fc3f43ac90cc02bd6c104c8ff002b7/addrexx.jpg "Product Avatar Image")

Addrexx

](https://www.g2.com/products/addrexx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_29b5767fa5f10fe59a5572a596a77f56/akeneo-pim.png "Product Avatar Image")

Akeneo PIM

](https://www.g2.com/products/akeneo-pim/reviews)[
View all
](https://www.g2.com/products/bigcommerce/integrations)

**Dynamics 365 Commerce**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image")

Microsoft Dynamics 365 Sales

](https://www.g2.com/products/dynamics-365-sales/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3535f71b2a0f16cb37247f249d1d534c/salesforce-agentforce.jpeg "Product Avatar Image")

Salesforce Agentforce

](https://www.g2.com/products/salesforce-agentforce/reviews)[
View all
](https://www.g2.com/products/dynamics-365-commerce/integrations)

Screenshots

**BigCommerce**
 ![BigCommerce screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/69791/g2-bigcommerce-product-01.png)

**Dynamics 365 Commerce**
No screenshot available

**Ratings**
from reviews

Meets Requirements

**BigCommerce**

8.3

8.3492

**Dynamics 365 Commerce**

8.5

8.554

Ease of Use

**BigCommerce**

8.4

8.4495

**Dynamics 365 Commerce**

7.7

7.757

Ease of Setup

**BigCommerce**

8.3

8.3314

**Dynamics 365 Commerce**

8.3

8.331

Ease of Admin

**BigCommerce**

8.4

8.4290

**Dynamics 365 Commerce**

8.5

8.517

Quality of Support

**BigCommerce**

8.3

8.3472

**Dynamics 365 Commerce**

8.3

8.356

Has the product been a good partner in doing business?

**BigCommerce**

8.4

8.4286

**Dynamics 365 Commerce**

7.6

7.617

Product Direction (% positive)

**BigCommerce**

7.9

7.9474

**Dynamics 365 Commerce**

9.6

9.657

**Features**
ratings from reviews

E-Commerce Platforms[Hide 133 FeaturesShow 133 Features](javascript:void(0);)

7.7

426

7.8

53

Headless Commerce

Decoupling

7.4(tied score)

85

7.4(tied score)

33

REST APIs

7.8(won by 0.3)

93

7.5

37

Data Orchestration

7.6(won by 0.1)

90

7.5

35

Customization

7.5

103

7.9(won by 0.4)

38

Extensibility

7.5

92

7.6(won by 0.1)

36

Generative AI

AI Text Generation

7.2(won by 0.2)

53

7.0

16

AI Text Summarization

7.3

52

7.5(won by 0.2)

17

Generative AI

Not enough data

Not enough data

Agentic AI - E-Commerce Platforms

Autonomous Task Execution

5.2

9

7.5(won by 2.3)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Cross-system Integration

6.2

11

7.8(won by 1.6)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Adaptive Learning

5.5

11

7.8(won by 2.3)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Natural Language Interaction

5.2

11

7.5(won by 2.3)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Proactive Assistance

5.3

11

6.9(won by 1.6)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Decision Making

5.6

11

7.1(won by 1.5)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Accounting Integration

Not enough data

Not enough data

Additional Functionality

Inventory Control

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reordering

Not enough data

Not enough data

Bulk Ordering

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Shopping Cart

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Order Tracking

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Kitting

Not enough data

Not enough data

Customer Touchpoints

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Web/Mobile App Development

Not enough data

Not enough data

Product Catalog

Not enough data

Not enough data

Inventory Optimization

Not enough data

Not enough data

De-Coupled Front & Back Ends

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Product Configurator

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Inventory Auditing

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Invoice Creation

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Abandoned Cart Saver

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Merchandising/Marketing

Product Visualization

8.3(won by 0.2)

387

8.1

42

Recommendations / Personalization

7.7

369

7.8(won by 0.1)

41

Promotions and Discounts

7.9(won by 0.6)

372

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

41

Shopping Cart Abandonment

7.9(won by 0.4)

351

7.5

41

Product Reviews

7.7

349

8.0(won by 0.3)

41

SEO

7.9(won by 0.3)

359

7.6

38

Storefront Design Tools

7.9

389

8.0(won by 0.1)

41

Product Catalog

Content Management

8.3(won by 0.4)

388

7.9

42

Product Configuration

8.2(won by 0.5)

376

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

39

Product Search and Filtering

8.0

379

8.1(won by 0.1)

41

Intangible Products

7.9(won by 0.5)

266

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

39

Discount Management

Not enough data

Not enough data

Order Process

Shipping Options

8.1(won by 0.1)

379

8.0

39

Tax Display and Processing

8.5(won by 0.6)

363

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

38

Payment Processing

8.8(won by 0.6)

374

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

38

Order Management

8.5(won by 0.1)

387

8.4

38

Retail Inventory Management

8.1

332

8.3(won by 0.2)

42

Multi-Channel Fulfillment

7.8

261

8.1(won by 0.3)

36

Checkout Process

8.5(won by 0.6)

389

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

40

Returns / Refunds

8.2(won by 0.3)

345

7.9

38

Returns Management

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Order Fulfillment

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Backorder Management

Not enough data

Not enough data

Special Order Management

Not enough data

Not enough data

Payment Options

Not enough data

Not enough data

Sales Order Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Multi-Channel Support

Omnichannel

8.0

320

8.1(won by 0.1)

41

Mobile

8.0

352

8.2(won by 0.2)

41

Social Commerce

7.9(won by 0.2)

304

7.7

43

Customer Service

8.0

341

8.2(won by 0.2)

42

Store Locator

7.7(tied score)

231

7.7(tied score)

39

B2B

7.6

198

7.7(won by 0.1)

41

3rd-Party Store Integration

7.9(won by 0.8)

245

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

39

Multi-Store

Not enough data

Not enough data

Point of Sale (POS) Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Commerce

Not enough data

Not enough data

Platform

APIs

8.1(won by 0.5)

297

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

39

Customization

7.8(won by 0.2)

368

7.6

44

Integrations to Add-on Tools

7.8

340

8.0(won by 0.2)

39

User Management

8.4(won by 0.5)

355

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

41

Security

8.6(won by 0.3)

361

8.3

40

Admin Access Rights

8.6(won by 0.3)

348

8.3

39

Cross Browser Support

8.5(won by 0.9)

332

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

36

Performance and Reliability

8.6(won by 1.0)

377

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

41

Reporting / Analytics

7.9

354

8.5(won by 0.6)

41

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-Channel Management

Feature Not Available

8.2(won by default)

37

Internationalization

Feature Not Available

7.7(won by default)

37

Test-to-Product Migration

Feature Not Available

8.0(won by default)

37

Mobile Access

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Shipping Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Catalog Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Reviews Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Price/Margin Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Warehouse Management

Not enough data

Not enough data

Sales Tax Management

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Omnichannel Commerce[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

8.1

33

Not enough data

Reporting

Reports & Analytics

8.3(won by default)

32

Not enough data

Data Transfer Tools

7.9(won by default)

32

Not enough data

Omnichannel Features 

Retail Management

7.9(won by default)

30

Not enough data

POS Integration

7.7(won by default)

27

Not enough data

Social Media Integration

7.8(won by default)

30

Not enough data

Customer Service Integration

8.4(won by default)

29

Not enough data

Marketing Tools

8.4(won by default)

31

Not enough data

E-commerce Integration

8.1(won by default)

32

Not enough data

ERP Integration

8.2(won by default)

27

Not enough data

User Insights

Reviewers' Company Size

[![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")](https://www.g2.com/products/bigcommerce/reviews)

BigCommerce

Small-Business(50 or fewer emp.)

77.1%

Mid-Market(51-1000 emp.)

18.8%

Enterprise(\> 1000 emp.)

4.1%

[![Dynamics 365 Commerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/dynamics-365-commerce.jpeg "Dynamics 365 Commerce")](https://www.g2.com/products/dynamics-365-commerce/reviews)

Dynamics 365 Commerce

Small-Business(50 or fewer emp.)

45.8%

Mid-Market(51-1000 emp.)

33.9%

Enterprise(\> 1000 emp.)

20.3%

Small-Business

(50 or fewer emp.)

77.1%

45.8%

Mid-Market

(51-1000 emp.)

18.8%

33.9%

Enterprise

(\> 1000 emp.)

4.1%

20.3%

Reviewers' Industry

[![BigCommerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce")](https://www.g2.com/products/bigcommerce/reviews)
BigCommerce

Retail

20.0%

Apparel & Fashion

6.0%

Marketing and Advertising

5.0%

Information Technology and Services

3.9%

Consumer Goods

3.7%

Other

61.4%

[![Dynamics 365 Commerce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/dynamics-365-commerce.jpeg "Dynamics 365 Commerce")](https://www.g2.com/products/dynamics-365-commerce/reviews)
Dynamics 365 Commerce

Information Technology and Services

11.9%

Retail

11.9%

Accounting

6.8%

Financial Services

5.1%

Food & Beverages

5.1%

Other

59.3%

Alternatives

**BigCommerce Alternatives**

 ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus")

[
Shopify Plus
](/products/shopify-plus/reviews)

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

[
Salesforce B2C Commerce
](/products/salesforce-b2c-commerce/reviews)

 ![SAP Commerce Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b0844d5fcc6ad47046cbf81bed040395/sap-commerce-cloud.svg "SAP Commerce Cloud")

[
SAP Commerce Cloud
](/products/sap-commerce-cloud/reviews)

 ![Salesforce B2B Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/faf72291f2b3105983b24a5b0bc6543d/salesforce-b2b-commerce.svg "Salesforce B2B Commerce")

[
Salesforce B2B Commerce
](/products/salesforce-b2b-commerce/reviews)

**Dynamics 365 Commerce Alternatives**

 ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify")

[
Shopify
](/products/shopify/reviews)

 ![Adobe Commerce (formerly Magento Commerce)](https://images.g2crowd.com/uploads/product/hd_favicon/d05e573f5a86935da5bdf3ce23fd5ac5/adobe-commerce-formerly-magento-commerce.svg "Adobe Commerce (formerly Magento Commerce)")

[
Adobe Commerce (formerly...
](/products/adobe-commerce-formerly-magento-commerce/reviews)

 ![Salesforce B2C Commerce](https://images.g2crowd.com/uploads/product/hd_favicon/c0057e64e14280fb9bd130283d103b99/salesforce-b2c-commerce.svg "Salesforce B2C Commerce")

[
Salesforce B2C Commerce
](/products/salesforce-b2c-commerce/reviews)

 ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus")

[
Shopify Plus
](/products/shopify-plus/reviews)