Compare BigCommerce and Dynamics 365 Commerce

At a Glance
BigCommerce
BigCommerce
Star Rating
(574)4.2 out of 5
Market Segments
Small-Business (77.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plans
Dynamics 365 Commerce
Dynamics 365 Commerce
Star Rating
(60)4.3 out of 5
Market Segments
Small-Business (47.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Dynamics 365 Commerce
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and the ease of accessing thousands of apps. This makes it particularly appealing for small businesses that may not have extensive technical expertise.
  • Users say that Dynamics 365 Commerce offers a robust unified commerce experience, allowing businesses to manage physical stores, e-commerce, and call centers from a single platform. This omnichannel approach is praised for delivering a seamless customer experience across all channels.
  • Reviewers mention that BigCommerce has a quicker implementation process, with many users appreciating the straightforward onboarding wizard that helps them get started without a steep learning curve. This is a significant advantage for businesses looking to launch quickly.
  • According to verified reviews, Dynamics 365 Commerce is noted for its strong integration capabilities, particularly in connecting front office and back office operations. Users appreciate how this integration helps streamline retail-related tasks and personalize customer interactions.
  • G2 reviewers highlight that while both platforms offer solid support, BigCommerce stands out with its fast customer service response times, which users find crucial for resolving issues quickly and efficiently.
  • Users report that while Dynamics 365 Commerce has a slightly higher star rating, BigCommerce's overall satisfaction is bolstered by a larger volume of reviews, indicating a more consistent user experience across a broader audience.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Browse all 4 pricing plans
Dynamics 365 Commerce
No pricing available
Free Trial
BigCommerce
Free Trial is available
Dynamics 365 Commerce
No trial information available
Ratings
Meets Requirements
8.3
485
8.5
53
Ease of Use
8.4
488
7.7
55
Ease of Setup
8.3
306
8.4
29
Ease of Admin
8.4
287
8.5
17
Quality of Support
8.2
466
8.3
55
Has the product been a good partner in doing business?
8.4
283
7.6
17
Product Direction (% positive)
8.0
468
9.6
56
Features by Category
7.7
418
7.8
51
Headless Commerce
7.4
84
7.4
33
7.8
93
7.5
37
7.6
90
7.5
35
7.5
103
7.9
38
7.5
92
7.6
36
Generative AI
7.2
53
7.0
16
7.3
52
7.5
17
Agentic AI - E-Commerce Platforms
5.2
9
7.5
6
6.2
11
7.8
6
5.5
11
7.8
6
5.2
11
7.5
6
5.3
11
6.4
6
5.6
11
6.7
6
Merchandising/Marketing
7.9
387
8.0
41
8.3
387
8.1
42
7.7
369
7.8
41
7.9
371
7.3
41
7.9
350
7.5
41
7.7
349
8.0
41
7.9
359
7.6
38
Product Catalog
8.3
386
7.9
42
8.2
376
7.7
39
8.0
379
8.1
41
7.9
266
7.4
39
Order Process
8.5
388
8.0
39
8.1
379
8.0
39
8.5
363
7.9
38
8.8
374
8.2
38
8.5
387
8.4
38
8.2
345
7.9
38
8.1
332
8.3
42
7.8
261
8.1
36
Multi-Channel Support
8.0
320
8.1
41
8.0
352
8.2
41
7.9
304
7.7
43
8.0
339
8.2
42
7.7
231
7.7
39
7.9
245
7.1
39
7.6
198
7.7
40
Platform
8.1
296
7.6
39
7.8
363
7.7
43
7.9
337
8.0
39
8.4
355
7.8
40
7.9
354
8.4
40
8.6
361
8.3
40
Feature Not Available
8.2
37
8.6
348
8.3
38
Feature Not Available
8.0
37
Feature Not Available
7.7
37
8.5
332
7.6
36
8.6
374
7.6
39
Omnichannel CommerceHide 9 FeaturesShow 9 Features
8.1
33
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce
BigCommerce
Dynamics 365 Commerce
Dynamics 365 Commerce
BigCommerce and Dynamics 365 Commerce are categorized as E-Commerce Platforms
Unique Categories
BigCommerce
BigCommerce is categorized as Omnichannel Commerce
Dynamics 365 Commerce
Dynamics 365 Commerce has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
BigCommerce
Small-Business(50 or fewer emp.)
77.2%
Mid-Market(51-1000 emp.)
18.6%
Enterprise(> 1000 emp.)
4.2%
Dynamics 365 Commerce
Dynamics 365 Commerce
Small-Business(50 or fewer emp.)
47.4%
Mid-Market(51-1000 emp.)
31.6%
Enterprise(> 1000 emp.)
21.1%
Reviewers' Industry
BigCommerce
BigCommerce
Retail
20.1%
Apparel & Fashion
6.1%
Marketing and Advertising
5.0%
Information Technology and Services
3.9%
Consumer Goods
3.8%
Other
61.1%
Dynamics 365 Commerce
Dynamics 365 Commerce
Information Technology and Services
12.3%
Retail
12.3%
Accounting
7.0%
Food & Beverages
5.3%
Computer Software
5.3%
Other
57.9%
Alternatives
BigCommerce
BigCommerce Alternatives
Shopify Plus
Shopify Plus
Add Shopify Plus
Salesforce B2C Commerce
Salesforce B2C Commerce
Add Salesforce B2C Commerce
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Magento Open Source
Magento OS
Add Magento Open Source
Dynamics 365 Commerce
Dynamics 365 Commerce Alternatives
Shopify
Shopify
Add Shopify
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce (formerly...
Add Adobe Commerce (formerly Magento Commerce)
Salesforce B2C Commerce
Salesforce B2C Commerce
Add Salesforce B2C Commerce
Shopify Plus
Shopify Plus
Add Shopify Plus
Discussions
BigCommerce
BigCommerce Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus. They seem...Read more
What software does BigCommerce integrate with?
1 Comment
Calla J.
CJ
OrdergrooveRead more
Dynamics 365 Commerce
Dynamics 365 Commerce Discussions
Monty the Mongoose crying
Dynamics 365 Commerce has no discussions with answers