# BigCommerce vs Drupal Commerce Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and the ease of accessing thousands of apps. This makes it particularly appealing for small businesses that may not have extensive technical expertise.
- **Users say** that while Drupal Commerce offers a robust platform with extensive customization options, it often requires a more significant setup effort. Reviewers appreciate the vibrant community and the ability to build complex sites, but they note that this can lead to a steeper learning curve compared to BigCommerce.
- **According to verified reviews** , BigCommerce shines in its customer support, with users praising the quick response times and helpful assistance. This is a crucial factor for businesses that need reliable support during their e-commerce journey.
- **Reviewers mention** that Drupal Commerce provides a seamless experience with minimal bugs, which is a significant advantage for users looking for stability. However, they also point out that the platform's extensive configuration options can be overwhelming for those who prefer a more straightforward setup.
- **G2 reviewers highlight** that BigCommerce has a higher overall satisfaction score, reflecting its ability to meet the needs of small businesses effectively. Users appreciate features like easy product management and a straightforward checkout process, which contribute to a positive shopping experience.
- **Users note** that while both platforms offer strong capabilities, Drupal Commerce's strength lies in its flexibility and customization potential. However, this can come at the cost of ease of use, as some users find themselves needing to invest more time in setup and configuration compared to the more streamlined approach of BigCommerce.



| | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 580 | 25 | 
| **Largest Market Segment** | Small-Business (77.0% of reviews) | Small-Business (65.2% of reviews) | 
| **Entry Level Price** | $29.95/ per month | No pricing available | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (40 reviews)
- Customer Support (21 reviews)

Cons:
- Limited Customization (12 reviews)
- Expensive (11 reviews)

### Drupal Commerce

Pros:
- Reliability (2 reviews)
- Ease of Use (1 reviews)

Cons:
- Learning Curve (1 reviews)
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | BigCommerce | Drupal Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.3 (489 reviews) | 8.6 (22 reviews) | 
  | **Ease of Use** | 8.4 (492 reviews) | 7.3 (22 reviews) | 
  | **Ease of Setup** | 8.3 (310 reviews) | 7.6 (11 reviews) | 
  | **Ease of Admin** | 8.4 (287 reviews) | 8.5 (11 reviews) | 
  | **Quality of Support** | 8.3 (470 reviews) | 8.7 (22 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (283 reviews) | 8.8 (10 reviews) | 
  | **Product Direction (% positive)** | 7.9 (471 reviews) | 8.9 (22 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Standard

Price: $29.95 / per month

Description: Everything you need to start selling online

Key Features:
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### Drupal Commerce

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 423 |
| **Drupal Commerce** | 8.5/10 | 21 |

#### Headless Commerce

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | Not enough data | 
| **REST APIs** | 7.8 (93 reviews) | Not enough data | 
| **Data Orchestration** | 7.6 (90 reviews) | Not enough data | 
| **Customization** | 7.5 (103 reviews) | 8.7 (5 reviews) | 
| **Extensibility** | 7.5 (92 reviews) | 8.0 (5 reviews) | 

#### Generative AI

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 5.5 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.2 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 5.3 (11 reviews) | Not enough data | 
| **Decision Making** | 5.6 (11 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (388 reviews) | 7.9 (19 reviews) ✓ Verified | 
| **Product Visualization** | 8.3 (387 reviews) | 8.4 (20 reviews) ✓ Verified | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | 8.3 (17 reviews) ✓ Verified | 
| **Promotions and Discounts** | 7.9 (372 reviews) | 8.2 (19 reviews) ✓ Verified | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | 8.0 (16 reviews) ✓ Verified | 
| **Product Reviews** | 7.7 (349 reviews) | Feature Not Available | 
| **SEO** | 7.9 (359 reviews) | 8.1 (18 reviews) ✓ Verified | 

#### Product Catalog

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Content Management** | 8.3 (387 reviews) | 9.1 (20 reviews) ✓ Verified | 
| **Product Configuration** | 8.2 (376 reviews) | 8.9 (18 reviews) ✓ Verified | 
| **Product Search and Filtering** | 8.0 (379 reviews) | 8.4 (19 reviews) ✓ Verified | 
| **Intangible Products** | 7.9 (266 reviews) | Feature Not Available | 

#### Order Process

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | 8.7 (19 reviews) ✓ Verified | 
| **Shipping Options** | 8.1 (379 reviews) | 9.0 (18 reviews) ✓ Verified | 
| **Tax Display and Processing** | 8.5 (363 reviews) | 8.7 (18 reviews) ✓ Verified | 
| **Payment Processing** | 8.8 (374 reviews) | 9.0 (20 reviews) ✓ Verified | 
| **Order Management** | 8.5 (387 reviews) | 8.7 (20 reviews) ✓ Verified | 
| **Returns / Refunds** | 8.2 (345 reviews) | 7.7 (16 reviews) ✓ Verified | 
| **Inventory Management** | 8.1 (332 reviews) | 8.8 (20 reviews) ✓ Verified | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | Feature Not Available | 

#### Multi-Channel Support

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | 9.2 (14 reviews) ✓ Verified | 
| **Mobile** | 8.0 (352 reviews) | 8.8 (15 reviews) ✓ Verified | 
| **Social Commerce** | 7.9 (304 reviews) | 8.2 (16 reviews) ✓ Verified | 
| **Customer Service** | 8.0 (340 reviews) | 8.5 (17 reviews) ✓ Verified | 
| **Store Locator** | 7.7 (231 reviews) | 8.8 (12 reviews) ✓ Verified | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | 7.9 (14 reviews) ✓ Verified | 
| **B2B** | 7.6 (198 reviews) | 8.6 (14 reviews) ✓ Verified | 

#### Platform

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **APIs** | 8.1 (296 reviews) | 8.9 (16 reviews) ✓ Verified | 
| **Customization** | 7.8 (366 reviews) | 9.2 (20 reviews) ✓ Verified | 
| **Integrations to Add-on Tools** | 7.8 (339 reviews) | 8.6 (18 reviews) ✓ Verified | 
| **User Management** | 8.4 (355 reviews) | 8.9 (19 reviews) ✓ Verified | 
| **Reporting / Analytics** | 7.9 (354 reviews) | 7.9 (17 reviews) ✓ Verified | 
| **Security** | 8.6 (361 reviews) | 8.6 (20 reviews) ✓ Verified | 
| **Multi-Site Management** | Feature Not Available | 7.7 (14 reviews) ✓ Verified | 
| **Admin Access Rights** | 8.6 (348 reviews) | 8.3 (18 reviews) ✓ Verified | 
| **Test-to-Product Migration** | Feature Not Available | 8.2 (14 reviews) ✓ Verified | 
| **Internationalization** | Feature Not Available | 8.0 (14 reviews) ✓ Verified | 
| **Cross Browser Support** | 8.5 (332 reviews) | 8.6 (18 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.6 (376 reviews) | 8.2 (18 reviews) ✓ Verified | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **Drupal Commerce** | N/A | N/A |

#### Reporting

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | Not enough data | 
| **Data Transfer Tools** | 7.9 (32 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | Not enough data | 
| **POS Integration** | 7.7 (27 reviews) | Not enough data | 
| **Social Media Integration** | 7.8 (30 reviews) | Not enough data | 
| **Customer Service Integration** | 8.4 (29 reviews) | Not enough data | 
| **Marketing Tools** | 8.4 (31 reviews) | Not enough data | 
| **E-commerce Integration** | 8.1 (32 reviews) | Not enough data | 
| **ERP Integration** | 8.2 (27 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to BigCommerce (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)



---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | Drupal Commerce | 
|---|---|---|
| **Small-Business** | 77.0% | 65.2% | 
| **Mid-Market** | 18.9% | 30.4% | 
| **Enterprise** | 4.1% | 4.3% | 

### By Industry

#### BigCommerce

- **Retail:** 20.1%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Automotive:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.8%

#### Drupal Commerce

- **Information Technology and Services:** 21.7%
- **Internet:** 13.0%
- **Marketing and Advertising:** 8.7%
- **Telecommunications:** 4.3%
- **Online Media:** 4.3%
- **Non-Profit Organization Management:** 4.3%
- **Libraries:** 4.3%
- **Information Services:** 4.3%
- **Individual & Family Services:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Other:** 26.1%

---
## Alternatives

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (579 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (323 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5093 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (600 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)

### Alternatives to Drupal Commerce

- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5093 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1273 reviews)
- [PrestaShop](https://www.g2.com/products/prestashop/reviews) — 4.3/5 stars (160 reviews)
- [Pimcore](https://www.g2.com/products/pimcore/reviews) — 4.5/5 stars (48 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (579 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (323 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (266 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (866 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 2 comments
  > **Top comment:** "Shopify"
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### Drupal Commerce

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-drupal-commerce)