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Compare BigCommerce and commercetools 
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At a Glance
Market Segments
Small-Business (77.0% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
$29.95/ per month
Contact Us
BigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing planscommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in its checkout process, scoring 8.5, which reviewers mention makes transactions seamless and user-friendly. In contrast, commercetools, while strong overall, does not have a specific score for this feature, indicating a potential gap in user experience during checkout.
- Reviewers mention that commercetools shines in headless commerce capabilities, particularly with its REST APIs scoring 7.7, allowing for greater flexibility and customization. BigCommerce, however, has lower scores in decoupling and customization, with a score of 7.3, suggesting it may not offer the same level of adaptability for developers.
- Users on G2 highlight that BigCommerce's product visualization tools score 8.3, making it easier for businesses to showcase their products effectively. In comparison, commercetools does not have a specific score for this feature, which may impact the visual merchandising capabilities for users.
- G2 users report that commercetools has a superior quality of support with a score of 9.1, indicating that users feel well-supported. BigCommerce, while decent at 8.2, may not provide the same level of assistance, which could be crucial for businesses needing reliable support.
- Reviewers mention that BigCommerce's SEO tools score 7.9, which helps businesses optimize their online presence effectively. In contrast, commercetools does not have a specific score for SEO, which could be a disadvantage for users focused on search engine visibility.
- Users say that commercetools offers robust data orchestration capabilities with a score of 7.6, allowing for better management of data across platforms. BigCommerce, with lower scores in this area, may not provide the same level of integration and data management efficiency.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
commercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
BigCommerce
Free Trial is available
commercetools
Free Trial is available
Ratings
Meets Requirements
8.3
481
9.5
10
Ease of Use
8.4
484
9.2
10
Ease of Setup
8.3
303
9.4
8
Ease of Admin
8.4
284
8.8
7
Quality of Support
8.3
463
9.2
10
Has the product been a good partner in doing business?
8.4
281
9.3
7
Product Direction (% positive)
8.0
464
10.0
9
Features by Category
Headless Commerce
7.4
85
Not enough data
7.8
94
Not enough data
7.7
91
Not enough data
7.5
104
Not enough data
7.6
93
Not enough data
Generative AI
7.2
54
Not enough data
7.4
53
Not enough data
Agentic AI - E-Commerce Platforms
5.7
10
Not enough data
6.5
12
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.7
12
Not enough data
6.0
12
Not enough data
Merchandising/Marketing
7.9
385
Not enough data
8.3
388
Not enough data
7.7
370
Not enough data
7.9
372
Not enough data
7.9
351
Not enough data
7.7
350
Not enough data
7.9
360
Feature Not Available
Product Catalog
8.3
385
Not enough data
8.2
377
Not enough data
8.0
379
Not enough data
7.9
266
Not enough data
Order Process
8.5
389
Not enough data
8.1
380
Not enough data
8.5
364
Not enough data
8.8
375
Not enough data
8.5
387
Not enough data
8.2
346
Not enough data
8.1
333
Not enough data
7.8
262
Not enough data
Multi-Channel Support
8.0
321
Not enough data
8.1
353
Not enough data
7.9
305
Not enough data
8.0
338
9.7
5
7.7
232
Not enough data
7.9
246
Not enough data
7.6
198
Not enough data
Platform
8.1
297
Not enough data
7.8
361
Not enough data
7.9
334
8.7
5
8.4
356
Not enough data
7.9
354
Not enough data
8.6
362
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
333
Not enough data
8.6
374
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and commercetools are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
commercetools has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
commercetools has no discussions with answers
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