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Compare BigCommerce and commercetools 
Featured Products
At a Glance
Market Segments
Small-Business (77.2% of reviews)
Enterprise (38.5% of reviews)
Entry-Level Pricing
$29.95/ per month
Contact Us
BigCommerce
Star Rating
(571)4.2 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing planscommercetools
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and easy access to thousands of apps. One user mentioned, "This platform is very user-friendly and offers access to thousands of apps that you can easily download and use."
- Users say that commercetools stands out for its robust API capabilities, making it a favorite among developers. Reviewers appreciate the well-documented APIs, stating, "We like that commercetools has well-documented APIs that are fast and stable," which allows for seamless integration with other systems.
- Reviewers mention that BigCommerce has a strong support system, with many users praising the quick response times. One user noted, "BigCommerce is very easy to use and customer service is fast," indicating that help is readily available when needed.
- According to verified reviews, commercetools shines in customer service, with users expressing high satisfaction. A reviewer stated, "The Customer Service is amazing. Thank you very much for everything commercetools!" showcasing the platform's commitment to supporting its users.
- G2 reviewers highlight that BigCommerce is particularly well-suited for small businesses, with 77% of reviews coming from this segment. Users appreciate its affordability, starting at $29.95 per month, making it accessible for startups and smaller enterprises.
- Users report that while commercetools is highly customizable, it may require a steeper learning curve for those without technical expertise. One user mentioned, "It is so easy to integrate and implement in my business," but others may find the complexity challenging compared to BigCommerce's more straightforward setup.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
commercetools
commercetools Composable Commerce and Frontend
Contact Us
commercetools Frontend provides a complete tooling package for business users and developers to create, optimize and customize their digital storefronts at speed.
- https://commercetools.com/features/frontend
Free Trial
BigCommerce
Free Trial is available
commercetools
Free Trial is available
Ratings
Meets Requirements
8.3
481
9.5
10
Ease of Use
8.4
484
9.2
10
Ease of Setup
8.3
303
9.4
8
Ease of Admin
8.4
284
8.8
7
Quality of Support
8.3
462
9.2
10
Has the product been a good partner in doing business?
8.4
281
9.3
7
Product Direction (% positive)
8.0
464
10.0
9
Features by Category
Headless Commerce
7.4
84
Not enough data
7.8
93
Not enough data
7.6
90
Not enough data
7.5
103
Not enough data
7.5
92
Not enough data
Generative AI
7.2
53
Not enough data
7.3
52
Not enough data
Agentic AI - E-Commerce Platforms
5.2
9
Not enough data
6.2
11
Not enough data
5.5
11
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.6
11
Not enough data
Merchandising/Marketing
7.9
384
Not enough data
8.3
387
Not enough data
7.7
369
Not enough data
7.9
371
Not enough data
7.9
350
Not enough data
7.7
349
Not enough data
7.9
359
Feature Not Available
Product Catalog
8.3
385
Not enough data
8.2
376
Not enough data
8.0
379
Not enough data
7.9
265
Not enough data
Order Process
8.5
388
Not enough data
8.1
379
Not enough data
8.5
363
Not enough data
8.8
374
Not enough data
8.5
387
Not enough data
8.2
345
Not enough data
8.1
332
Not enough data
7.8
261
Not enough data
Multi-Channel Support
8.0
320
Not enough data
8.0
352
Not enough data
7.9
304
Not enough data
8.0
337
9.7
5
7.7
231
Not enough data
7.9
245
Not enough data
7.6
197
Not enough data
Platform
8.1
296
Not enough data
7.8
360
Not enough data
7.9
334
8.7
5
8.4
355
Not enough data
7.9
353
Not enough data
8.6
361
Not enough data
Feature Not Available
Not enough data
8.6
348
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
332
Not enough data
8.6
373
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and commercetools are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
commercetools has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
commercetools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.9%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.2%
Information Technology and Services
30.8%
Retail
15.4%
Luxury Goods & Jewelry
7.7%
Health, Wellness and Fitness
7.7%
Consumer Goods
7.7%
Other
30.8%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
commercetools has no discussions with answers
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