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At a Glance
Market Segments
Small-Business (77.0% of reviews)
Mid-Market (46.3% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansCleverbridge
Star Rating
(58)4.3 out of 5
Market Segments
Mid-Market (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CleverbridgeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in its Upsell & Cross-sell features, scoring 9.2, which allows businesses to effectively increase their average order value. In contrast, Cleverbridge's similar functionality is less emphasized, leading to a lower user satisfaction in this area.
- Reviewers mention that BigCommerce's Recurring Billing feature, rated at 8.9, is highly appreciated for its automation and ease of use, making it a preferred choice for subscription-based businesses. Cleverbridge, while also offering this feature, has a slightly lower score of 8.9, indicating room for improvement.
- G2 users highlight BigCommerce's superior Checkout Process, which received an 8.5 rating, as being streamlined and user-friendly, enhancing the overall shopping experience. Cleverbridge, with a score of 8.3, is noted to have a good process but lacks some of the intuitive features that BigCommerce offers.
- Reviewers mention that Cleverbridge shines in Quality of Support, scoring 8.6, which is higher than BigCommerce's 8.2. Users appreciate the responsiveness and helpfulness of Cleverbridge's support team, making it a strong contender for businesses that prioritize customer service.
- Users on G2 report that BigCommerce's Product Search and Filtering capabilities, rated at 7.9, are effective but could benefit from more advanced options. In contrast, Cleverbridge's feature in this area is rated higher at 8.9, indicating a more robust search functionality that users find beneficial.
- Reviewers say that BigCommerce's Storefront Design Tools score of 7.9 is decent, but users desire more customization options. Cleverbridge, with a lower score of 7.2, is noted for its limitations in design flexibility, which may hinder businesses looking for unique storefronts.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Cleverbridge
No pricing availableFree Trial
BigCommerce
Free Trial is available
Cleverbridge
No trial information availableRatings
Meets Requirements
8.3
481
8.5
53
Ease of Use
8.4
484
8.3
54
Ease of Setup
8.3
303
8.0
36
Ease of Admin
8.4
284
8.5
32
Quality of Support
8.3
463
9.0
52
Has the product been a good partner in doing business?
8.4
281
8.6
32
Product Direction (% positive)
8.0
464
8.1
54
Features by Category
Billing and Payments
Not enough data
8.3
5
Not enough data
9.0
7
Not enough data
8.6
7
Revenue Recognition
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
8.0
5
Revenue Optimization
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Billing
Not enough data
8.3
9
|
Verified
Not enough data
7.1
8
|
Verified
Not enough data
6.3
8
|
Verified
Not enough data
6.9
6
|
Verified
Dunning
Not enough data
5.8
6
|
Verified
Not enough data
Not enough data
Not enough data
7.7
8
|
Verified
Performance
Not enough data
6.9
8
|
Verified
Not enough data
8.0
9
|
Verified
Not enough data
7.5
8
|
Verified
Reporting
Not enough data
8.8
8
|
Verified
Not enough data
7.9
7
|
Verified
Not enough data
8.3
8
|
Verified
Agentic AI - Subscription Billing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Payment Processing
Not enough data
9.1
9
Not enough data
9.3
10
Not enough data
8.8
7
Not enough data
8.8
7
Administration
Not enough data
8.7
9
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Feature Not Available
Not enough data
8.1
7
Not enough data
9.3
7
Not enough data
9.3
7
Payment Options
Not enough data
8.8
8
Not enough data
8.5
8
Security
Not enough data
Feature Not Available
Platform
Not enough data
8.1
8
Not enough data
9.4
8
Bill Generation
Not enough data
7.7
11
Not enough data
9.0
13
Not enough data
9.1
13
Bill Processing
Not enough data
8.2
10
Not enough data
7.1
8
Not enough data
8.5
10
Integration
Not enough data
8.7
10
Not enough data
8.9
11
Not enough data
8.5
9
Agentic AI - Billing
Not enough data
Feature Not Available
Order Management
Not enough data
8.1
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Products & Plans
Not enough data
8.1
7
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
6
|
Verified
Not enough data
9.0
7
|
Verified
Pricing
Not enough data
9.0
7
|
Verified
Not enough data
9.6
8
|
Verified
Not enough data
7.6
7
|
Verified
Revenue Management
Not enough data
8.6
6
|
Verified
Not enough data
7.8
6
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
8.3
6
|
Verified
Integration
Not enough data
9.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.1
6
|
Verified
Agentic AI - Subscription Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Tracking
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
5
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
9.2
6
Integrations
Not enough data
7.7
5
Remittance
Not enough data
8.9
6
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
Feature Not Available
Agentic AI - Sales Tax and VAT Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Headless Commerce
7.4
85
8.0
10
7.8
94
7.4
9
7.7
91
7.8
9
7.5
104
7.4
9
7.6
93
7.4
9
Generative AI
7.2
54
Feature Not Available
7.4
53
Feature Not Available
Agentic AI - E-Commerce Platforms
5.7
10
Feature Not Available
6.5
12
Feature Not Available
5.8
12
Feature Not Available
5.6
12
Feature Not Available
5.7
12
Feature Not Available
6.0
12
Feature Not Available
Merchandising/Marketing
7.9
385
7.2
12
8.3
388
8.1
13
7.7
370
7.3
30
7.9
372
8.3
34
7.9
351
7.6
27
7.7
350
7.5
6
7.9
360
8.1
8
Product Catalog
8.3
385
8.6
11
8.2
377
8.5
28
8.0
379
Feature Not Available
7.9
266
8.7
25
Order Process
8.5
389
8.5
36
8.1
380
Feature Not Available
8.5
364
8.3
35
8.8
375
8.7
34
8.5
387
8.7
33
8.2
346
8.3
33
8.1
333
Feature Not Available
7.8
262
Feature Not Available
Multi-Channel Support
8.0
321
7.2
25
8.1
353
8.0
16
7.9
305
Feature Not Available
8.0
338
8.0
32
7.7
232
Feature Not Available
7.9
246
7.0
14
7.6
198
7.8
16
Platform
8.1
297
8.3
30
7.8
361
7.6
30
7.9
334
7.2
18
8.4
356
8.3
27
7.9
354
8.2
28
8.6
362
9.0
28
Feature Not Available
7.9
20
8.6
349
8.4
28
Feature Not Available
7.9
25
Feature Not Available
8.2
28
8.5
333
8.5
25
8.6
374
8.8
27
Payment processing - Merchant of Record
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.2
8
Not enough data
9.5
7
Not enough data
8.1
7
Not enough data
8.5
8
Tax management - Merchant of Record
Not enough data
9.6
8
Not enough data
9.4
8
Not enough data
9.4
8
Security and Compliance - Merchant of Record
Not enough data
8.7
5
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
9.7
5
Administration - Merchant of Record
Not enough data
9.4
8
Not enough data
9.0
7
Not enough data
9.3
7
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Cleverbridge are categorized as E-Commerce Platforms
Unique Categories
BigCommerce is categorized as Omnichannel Commerce
Cleverbridge is categorized as Merchant of Record, Payment Processing, Subscription Billing, Sales Tax and VAT Compliance, Subscription Revenue Management, Billing, Subscription Management, and Failed Payment Recovery
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cleverbridge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Computer Software
52.6%
Information Technology and Services
17.5%
Computer & Network Security
7.0%
Mechanical or Industrial Engineering
3.5%
Internet
3.5%
Other
15.8%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Cleverbridge has no discussions with answers
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