Users report that Output Messenger has a solid star rating of 4.2, while BigAnt slightly edges ahead with a rating of 4.4, indicating a generally higher satisfaction level among BigAnt users.
Reviewers mention that both products cater primarily to small businesses, with Output Messenger capturing 40.0% of reviews from this segment, while BigAnt has a stronger presence at 44.8%, suggesting a more tailored experience for small business needs.
Users on G2 highlight that Output Messenger's entry-level price is $30, making it an affordable option, while BigAnt's pricing is not specified, which may lead to uncertainty for potential buyers regarding its cost-effectiveness.
Reviewers say that both products have a similar ease of use score of 9.0, but BigAnt shines in ease of setup with a score of 8.9, indicating a smoother onboarding process compared to Output Messenger.
Users report that BigAnt excels in quality of support with a score of 8.8, compared to Output Messenger's 8.1, suggesting that users may find more reliable assistance when using BigAnt.
G2 users mention that BigAnt has a higher product direction score of 9.0 compared to Output Messenger's 7.7, indicating that users feel more confident in BigAnt's future development and feature enhancements.
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