Everyone we've worked with at Big Leap has deliver stellar results, very engaged and responsive, super helpful and pleasant to work with.
The fact that they are a Marketo-only shop means they have consultants that understand the idiosyncrasies of the system and can help with the minute details of an issue. The team has also been knowledgeable, responsive, and excited to work with us!
Big Leap used to treat me as a person that they actually cared to help. I fear I have become lost in their cogs and gears. I call and get voice mails. Ask for a call back and get an email. They have lost all sense that their customer isn't the website,...
Perkuto uses Slack to communicate and sometimes I would miss a communication because I don't use Slack for anything and would forget to check it.