# BeyondTrust Remote Support, Teleport vs LogMeIn Resolve Comparison

| | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 384 | 109 | 464 | 
| **Largest Market Segment** | Enterprise (48.8% of reviews) | Mid-Market (43.1% of reviews) | Mid-Market (42.8% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Year | $29.00 25 endpoints; unlimited agents | 

---
## Top Pros & Cons

### BeyondTrust Remote Support

Pros:
- Ease of Use (26 reviews)
- Remote Access (18 reviews)

Cons:
- Expensive (10 reviews)
- Pricing Issues (8 reviews)

### Teleport

Pros:
- Ease of Use (47 reviews)
- Security (37 reviews)

Cons:
- Poor Documentation (17 reviews)
- Documentation (15 reviews)

### LogMeIn Resolve

Pros:
- Ease of Use (54 reviews)
- Remote Control (29 reviews)

Cons:
- Remote Access Issues (14 reviews)
- Expensive (12 reviews)

---
## Ratings Comparison
| Rating | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
  | **Meets Requirements** | 9.4 (339 reviews) | 8.9 (102 reviews) | 9.0 (371 reviews) | 
  | **Ease of Use** | 9.2 (340 reviews) | 8.3 (105 reviews) | 9.0 (372 reviews) | 
  | **Ease of Setup** | 8.7 (235 reviews) | 7.6 (81 reviews) | 8.9 (204 reviews) | 
  | **Ease of Admin** | 9.0 (205 reviews) | 8.4 (76 reviews) | 8.8 (180 reviews) | 
  | **Quality of Support** | 9.2 (315 reviews) | 8.6 (84 reviews) | 8.7 (321 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (200 reviews) | 8.9 (68 reviews) | 8.7 (168 reviews) | 
  | **Product Direction (% positive)** | 9.2 (333 reviews) | 9.0 (100 reviews) | 8.0 (359 reviews) | 

---
## Pricing

### BeyondTrust Remote Support

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Teleport

#### Entry-Level Pricing

Plan: Teleport Enterprise

Price: Contact Us Per Year

Description: Secure infrastructure access for organizations of all sizes

Key Features:
- Scalable Protected Resources
- No Limit on Transfer & Storage
- Advanced security & compliance features (SSO, FedRAMP, Endpoint Management)

[Learn more about Teleport](https://www.g2.com/products/teleport/reviews)

#### Free Trial

Yes

### LogMeIn Resolve

#### Entry-Level Pricing

Plan: Starter

Price: $29.00 25 endpoints; unlimited agents

Description: Secure unattended access of managed Windows, Mac, and Android devices.

Key Features:
- Unattended Remote Access
- AI-Enhanced Knowledge Base
- Terminal Access

[Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | 8.4/10 | 42 |
| **LogMeIn Resolve** | N/A | N/A |

#### Authentication Options

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Authentication User experience** | Not enough data | 8.8 (40 reviews) | Not enough data | 
| **Supports Required Authentication systems** | Not enough data | 8.5 (39 reviews) | Not enough data | 
| **Multi-Factor Authentication** | Not enough data | 8.8 (38 reviews) | Not enough data | 
| **Supports Required Authentication Methods/Protocols** | Not enough data | 8.8 (38 reviews) | Not enough data | 
| **Federation/SAML support (idp)** | Not enough data | 8.4 (31 reviews) | Not enough data | 
| **Federation/SAML support (sp)** | Not enough data | 8.3 (29 reviews) | Not enough data | 

#### Access Control Types

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Endpoint access** | Not enough data | 8.6 (35 reviews) | Not enough data | 
| **Local Access** | Not enough data | 8.4 (35 reviews) | Not enough data | 
| **Remote Access** | Not enough data | 9.0 (36 reviews) | Not enough data | 
| **Partner Access** | Not enough data | 8.3 (30 reviews) | Not enough data | 
| **Supports BYOD users** | Not enough data | 8.2 (30 reviews) | Not enough data | 

#### Administration

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Ease of installation on server** | Not enough data | 8.4 (39 reviews) | Not enough data | 
| **Password Policy Enforcement** | Not enough data | Feature Not Available | Not enough data | 
| **Administration Console** | Not enough data | 8.8 (38 reviews) | Not enough data | 
| **Ease of connecting applications** | Not enough data | 8.3 (37 reviews) | Not enough data | 
| **Self Service Password Administration** | Not enough data | Feature Not Available | Not enough data | 

#### Platform

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Multiple Operating system support** | Not enough data | 8.5 (34 reviews) | Not enough data | 
| **Multi-Domain Support** | Not enough data | 8.7 (29 reviews) | Not enough data | 
| **Cross Browser support** | Not enough data | 8.8 (32 reviews) | Not enough data | 
| **Fail over protection** | Not enough data | 7.9 (28 reviews) | Not enough data | 
| **Reporting** | Not enough data | 7.6 (33 reviews) | Not enough data | 
| **Auditing** | Not enough data | 8.5 (35 reviews) | Not enough data | 
| **Third Party Web Services support** | Not enough data | 7.8 (27 reviews) | Not enough data | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | 8.3/10 | 30 |
| **LogMeIn Resolve** | N/A | N/A |

#### User on/off Boarding

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Self Service Access requests** | Not enough data | 8.7 (21 reviews) | Not enough data | 
| **Smart/Automated Provisioning** | Not enough data | 8.1 (22 reviews) | Not enough data | 
| **Role Management** | Not enough data | 8.6 (28 reviews) | Not enough data | 
| **Policy Management** | Not enough data | 8.2 (24 reviews) | Not enough data | 
| **Access Termination** | Not enough data | 8.6 (22 reviews) | Not enough data | 
| **Approval Workflows** | Not enough data | 8.6 (19 reviews) | Not enough data | 

#### User Maintenance

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Self Service Password Reset** | Not enough data | 8.1 (24 reviews) | Not enough data | 
| **Bulk Changes** | Not enough data | 8.3 (21 reviews) | Not enough data | 
| **Bi-directional Identity Synchronization** | Not enough data | 8.1 (17 reviews) | Not enough data | 

#### Governance

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Identifies and Alerts for Threats** | Not enough data | Feature Not Available | Not enough data | 
| **Compliance Audits** | Not enough data | 9.0 (23 reviews) | Not enough data | 

#### Administration

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.4 (25 reviews) | Not enough data | 
| **Mobile App** | Not enough data | Feature Not Available | Not enough data | 
| **Ease of set up for target systems** | Not enough data | 8.0 (29 reviews) | Not enough data | 
| **APIs** | Not enough data | 7.6 (24 reviews) | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | 9.1/10 | 34 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Device Management** | Not enough data | Not enough data | 9.3 (22 reviews) | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Remote Monitoring** | Not enough data | Not enough data | 9.4 (25 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | 9.1 (20 reviews) | 
| **Application Deployment** | Not enough data | Not enough data | 8.7 (21 reviews) | 
| **Patch Management** | Not enough data | Not enough data | 8.3 (22 reviews) | 
| **Asset Tracking** | Not enough data | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | Not enough data | 

#### Service Management

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Remote Access** | Not enough data | Not enough data | 9.6 (31 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | Not enough data | Not enough data | 
| **Ticketing** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### Scope

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | Not enough data | Not enough data | 
| **Multi-OS Support** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Reporting and Alerts** | Not enough data | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | Not enough data | 
| **Remote Wiping** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Device Enrollment** | Not enough data | Not enough data | Not enough data | 
| **Device Configuration** | Not enough data | Not enough data | Not enough data | 
| **Device Compliance** | Not enough data | Not enough data | Not enough data | 
| **Usage Information** | Not enough data | Not enough data | Not enough data | 
| **Data Separation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | 8.4/10 | 28 |
| **Teleport** | 8.5/10 | 58 |
| **LogMeIn Resolve** | N/A | N/A |

#### Administration

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Policy, User, and Role Management** | 9.1 (25 reviews) | 8.5 (51 reviews) | Not enough data | 
| **Approval Workflows** | 7.6 (21 reviews) | 8.2 (39 reviews) | Not enough data | 
| **Automated Provisioning** | 7.9 (22 reviews) | 8.1 (43 reviews) | Not enough data | 
| **Bulk Changes** | 7.7 (21 reviews) | 7.9 (36 reviews) | Not enough data | 
| **Centralized Management** | 8.9 (23 reviews) | 8.7 (51 reviews) | Not enough data | 
| **Self-Service Access Requests** | 7.2 (21 reviews) | 8.1 (39 reviews) | Not enough data | 

#### Functionality

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Multi-Factor Authentication** | 9.0 (24 reviews) | 8.7 (49 reviews) | Not enough data | 
| **Single Sign-On** | 9.3 (24 reviews) | 8.4 (47 reviews) | Not enough data | 
| **BYOD support** | 8.1 (21 reviews) | 8.4 (36 reviews) | Not enough data | 
| **Password Vault** | 8.0 (21 reviews) | 7.6 (29 reviews) | Not enough data | 
| **Centralized management** | 9.0 (23 reviews) | 8.8 (49 reviews) | Not enough data | 
| **Role-based security** | 9.1 (25 reviews) | 9.1 (49 reviews) | Not enough data | 
| **Live notifications** | 8.1 (22 reviews) | 7.6 (30 reviews) | Not enough data | 
| **Live session recording & playback** | 8.3 (21 reviews) | 8.6 (47 reviews) | Not enough data | 
| **Hide passwords** | 8.3 (21 reviews) | 8.3 (37 reviews) | Not enough data | 
| **Temporary, time-limited privilege** | 7.9 (20 reviews) | 8.8 (40 reviews) | Not enough data | 

#### Monitoring

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Audit Logging** | 9.0 (24 reviews) | 9.0 (51 reviews) | Not enough data | 
| **Activity Logging** | 9.0 (24 reviews) | 9.0 (52 reviews) | Not enough data | 
| **Anomaly Detection** | 7.4 (19 reviews) | Feature Not Available | Not enough data | 

#### Reporting

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Audit log** | 9.1 (22 reviews) | 8.9 (53 reviews) | Not enough data | 
| **Reporting** | 9.1 (22 reviews) | 8.3 (43 reviews) | Not enough data | 

### Passwordless Authentication

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | 8.0/10 | 38 |
| **LogMeIn Resolve** | N/A | N/A |

#### Functionality

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **FIDO2-compliant** | Not enough data | 8.0 (25 reviews) | Not enough data | 
| **Works with hardware security keys** | Not enough data | 8.5 (24 reviews) | Not enough data | 
| **Multiple authentication methods** | Not enough data | 8.2 (34 reviews) | Not enough data | 
| **Offline or no-phone solution** | Not enough data | 7.4 (23 reviews) | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | 9.7/10 | 6 |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### ServiceNow Apps

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | Not enough data | 
| **Value** | 9.7 (5 reviews) | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | 8.7/10 | 138 |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | 8.6/10 | 94 |

#### Administration

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Screen Sharing** | 9.5 (128 reviews) | Not enough data | 9.2 (85 reviews) | 
| **File Sharing** | 9.2 (126 reviews) | Not enough data | 9.0 (77 reviews) | 
| **Session Recording** | 9.0 (113 reviews) | Not enough data | 8.9 (64 reviews) | 
| **Unattended Remote Access** | 8.9 (115 reviews) | Not enough data | 8.9 (70 reviews) | 
| **Multi - Session Handling** | 9.0 (116 reviews) | Not enough data | 8.6 (68 reviews) | 
| **Multi-Monitor Support** | 9.0 (123 reviews) | Not enough data | 8.5 (70 reviews) | 

#### Maintenance

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Remote Reboot** | 8.8 (112 reviews) | Not enough data | 8.9 (71 reviews) | 
| **Remote Printing** | 7.8 (86 reviews) | Not enough data | 8.4 (48 reviews) | 

#### Communication 

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Text Chat** | 8.8 (117 reviews) | Not enough data | 8.8 (67 reviews) | 
| **VoIP** | 7.2 (82 reviews) | Not enough data | 7.9 (46 reviews) | 
| **Video Conference Call** | 7.3 (78 reviews) | Not enough data | 8.2 (48 reviews) | 
| **Screen Annotations** | 8.5 (96 reviews) | Not enough data | 8.5 (49 reviews) | 

#### Security

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Data Encryption** | 9.1 (99 reviews) | Not enough data | 8.6 (51 reviews) | 
| **Compliance** | 9.1 (111 reviews) | Not enough data | 8.3 (51 reviews) | 

#### Device Support

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Mobile Device Access** | 8.3 (94 reviews) | Not enough data | 8.5 (59 reviews) | 
| **Multi-Platform Support** | 8.9 (107 reviews) | Not enough data | 8.6 (57 reviews) | 
| **Cross-Platform** | 8.9 (106 reviews) | Not enough data | 8.4 (59 reviews) | 

#### Performance

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Reporting** | 8.6 (105 reviews) | Not enough data | 8.3 (60 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### Generative AI

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | 7.7/10 | 8 |

#### Generative AI

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.7 (8 reviews) | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | 8.3/10 | 101 |

#### Incident Management

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Automate Ticket Routing** | Not enough data | Not enough data | 8.5 (59 reviews) | 
| **Ticket Prioritization** | Not enough data | Not enough data | 8.2 (60 reviews) | 
| **Ticket Notifications** | Not enough data | Not enough data | 8.3 (62 reviews) | 
| **Knowledge Base** | Not enough data | Not enough data | 8.2 (62 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | Not enough data | 8.1 (56 reviews) | 

#### Reporting

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Dashboards** | Not enough data | Not enough data | 8.3 (73 reviews) | 
| **Time Tracking** | Not enough data | Not enough data | 8.2 (72 reviews) | 
| **Surveys** | Not enough data | Not enough data | 8.4 (58 reviews) | 

#### Access & Usability

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Mobile** | Not enough data | Not enough data | 8.1 (74 reviews) | 
| **Self Service** | Not enough data | Not enough data | 8.7 (72 reviews) | 
| **Active Directory** | Not enough data | Not enough data | 8.1 (59 reviews) | 
| **Multi-Channel Access** | Not enough data | Not enough data | 8.5 (65 reviews) | 

#### Agentic AI - Service Desk

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | N/A | N/A |

#### System Control

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Device Control** | Not enough data | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | Not enough data | 

#### Security Management

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | N/A | N/A |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | 8.5/10 | 9 |

#### Platform - Mobile Device Management (MDM)

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Regulation Compliant** | Not enough data | Not enough data | 8.6 (7 reviews) | 

#### Operating System

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Multi-Systems Support** | Not enough data | Not enough data | 9.4 (8 reviews) | 
| **Apple Support** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Android Support** | Not enough data | Not enough data | 8.3 (7 reviews) | 

#### Management

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Applicatons Management** | Not enough data | Not enough data | 8.3 (8 reviews) | 
| **Applications Consolidation** | Not enough data | Not enough data | 7.8 (6 reviews) | 
| **Whitelist** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Blacklist** | Not enough data | Not enough data | 8.1 (6 reviews) | 
| **Usage Information** | Not enough data | Not enough data | 8.6 (6 reviews) | 

#### Security

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Remote Wipe** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Security** | Not enough data | Not enough data | 9.3 (7 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **BeyondTrust Remote Support** | 8.8/10 | 109 |
| **Teleport** | N/A | N/A |
| **LogMeIn Resolve** | 8.3/10 | 92 |

#### Administration

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Usage Information** | 9.0 (92 reviews) | Not enough data | 8.5 (79 reviews) | 
| **Integrations** | 8.5 (84 reviews) | Not enough data | 8.1 (71 reviews) | 
| **Diagnostics** | 8.8 (91 reviews) | Not enough data | 8.3 (76 reviews) | 
| **Session Recording** | 9.0 (86 reviews) | Not enough data | 8.3 (76 reviews) | 
| **Session Transfer** | 9.1 (91 reviews) | Not enough data | 8.1 (71 reviews) | 
| **Unattended Access** | 8.8 (88 reviews) | Not enough data | 8.4 (76 reviews) | 
| **File Sharing** | 9.1 (98 reviews) | Not enough data | 8.5 (82 reviews) | 

#### Platform

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Cross-Platform Access** | 9.0 (91 reviews) | Not enough data | 8.6 (72 reviews) | 
| **Mobile Device Access** | 8.1 (79 reviews) | Not enough data | 8.2 (69 reviews) | 
| **Applications Management** | 8.5 (82 reviews) | Not enough data | 8.5 (74 reviews) | 
| **Remote Device Control** | 9.3 (94 reviews) | Not enough data | 8.7 (84 reviews) | 

#### Security

| Feature | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Remote Wipe** | 8.6 (63 reviews) | Not enough data | 7.7 (60 reviews) | 
| **Device Management** | 8.7 (76 reviews) | Not enough data | 8.4 (77 reviews) | 
| **Device Enrollment** | 8.7 (77 reviews) | Not enough data | 8.4 (70 reviews) | 

---
## Categories

**Unique to BeyondTrust Remote Support (4):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)

**Unique to Teleport (4):** [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)

**Unique to LogMeIn Resolve (9):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Service Desk Software](https://www.g2.com/categories/service-desk), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)


---
## Reviewer Demographics

### By Company Size

| Segment | BeyondTrust Remote Support | Teleport | LogMeIn Resolve | 
|---|---|---|---|
| **Small-Business** | 14.7% | 37.6% | 36.2% | 
| **Mid-Market** | 36.5% | 43.1% | 42.8% | 
| **Enterprise** | 48.8% | 19.3% | 21.0% | 

### By Industry

#### BeyondTrust Remote Support

- **Information Technology and Services:** 22.5%
- **Higher Education:** 11.2%
- **Hospital & Health Care:** 6.1%
- **Computer Software:** 4.8%
- **Computer & Network Security:** 4.3%
- **Government Administration:** 3.2%
- **Education Management:** 2.4%
- **Construction:** 2.4%
- **Financial Services:** 2.1%
- **Retail:** 2.1%
- **Other:** 38.8%

#### Teleport

- **Information Technology and Services:** 15.7%
- **Computer Software:** 13.9%
- **Computer & Network Security:** 10.2%
- **Financial Services:** 9.3%
- **Consulting:** 5.6%
- **Hospital & Health Care:** 3.7%
- **Banking:** 2.8%
- **Computer Networking:** 2.8%
- **Insurance:** 2.8%
- **Internet:** 2.8%
- **Other:** 30.6%

#### LogMeIn Resolve

- **Information Technology and Services:** 22.3%
- **Computer Software:** 10.8%
- **Hospital & Health Care:** 6.8%
- **Construction:** 3.5%
- **Computer & Network Security:** 3.3%
- **Insurance:** 2.2%
- **Computer Networking:** 2.2%
- **Financial Services:** 2.0%
- **Education Management:** 2.0%
- **Accounting:** 2.0%
- **Other:** 42.8%

---
## Alternatives

### Alternatives to BeyondTrust Remote Support

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) — 4.7/5 stars (199 reviews)
- [SolarWinds DameWare Remote Support](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews) — 4.3/5 stars (68 reviews)

### Alternatives to Teleport

- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3967 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (909 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1226 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (514 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2044 reviews)
- [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) — 4.5/5 stars (4001 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1791 reviews)
- [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1196 reviews)
- [NordPass Business](https://www.g2.com/products/nordpass-business/reviews) — 4.5/5 stars (642 reviews)
- [Rippling IT](https://www.g2.com/products/rippling-it/reviews) — 4.7/5 stars (1095 reviews)

### Alternatives to LogMeIn Resolve

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (693 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews)

---
## Top Discussions

### BeyondTrust Remote Support

- Title: [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) — 2 comments
  > **Top comment:** "It can be used for RDP, Remote Screen Share, Chats...etc"
- Title: [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) — 1 comment
  > **Top comment:** "Remote Support Application"

### Teleport

- Title: [What is Teleport used for?](https://www.g2.com/discussions/what-is-teleport-used-for) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Teleport is used to improve engineer productivity when accessing infrastructure by unifying access control across all clouds and data centers with on-demand,..."

### LogMeIn Resolve

- Title: [Is GoToAssist legitimate?](https://www.g2.com/discussions/is-gotoassist-legitimate) — 3 comments
  > **Top comment:** "Yes, of course."
- Title: [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) — 1 comment
  > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/beyondtrust-remote-support-vs-teleport-vs-logmein-resolve)