Compare BeyondTrust Remote Support and Teleport 
Featured Products
At a Glance
Market Segments
Enterprise (49.3% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
BeyondTrust Remote Support
Star Rating
(378)4.7 out of 5
Market Segments
Enterprise (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportTeleport
Star Rating
(107)4.4 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about TeleportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BeyondTrust Remote Support excels in user experience, with a high satisfaction rating reflecting its intuitive interface and features like excellent chat functionality, which users find genuinely helpful for end users.
- Users say that BeyondTrust Remote Support's logging capabilities are a standout feature, allowing IT engineers to easily audit remote actions, which enhances accountability and transparency in operations.
- According to verified reviews, Teleport shines in its security features, particularly with its use of single sign-on and role-based access, which ensures tight and traceable permissions, making it a strong choice for compliance-focused environments.
- Reviewers mention that Teleport's automatic session recording and audit logging are incredibly useful for compliance and troubleshooting, providing peace of mind for users who prioritize security in their infrastructure access.
- G2 reviewers highlight that BeyondTrust Remote Support is continuously evolving, with new features being developed based on user feedback, showcasing a commitment to improving the user experience and addressing real-world challenges.
- Users appreciate that Teleport simplifies infrastructure access without the need for a VPN, which is a significant advantage for teams looking for secure, certificate-based access to servers and databases, enhancing overall operational efficiency.
Pricing
Entry-Level Pricing
BeyondTrust Remote Support
No pricing availableTeleport
Teleport Enterprise
Contact Us
Per Year
Secure infrastructure access for organizations of all sizes
- Scalable Protected Resources
- No Limit on Transfer & Storage
- Advanced security & compliance features (SSO, FedRAMP, Endpoint Management)
Free Trial
BeyondTrust Remote Support
Free Trial is available
Teleport
Free Trial is available
Ratings
Meets Requirements
9.4
333
8.9
101
Ease of Use
9.2
335
8.3
104
Ease of Setup
8.7
230
7.6
80
Ease of Admin
9.0
205
8.4
76
Quality of Support
9.2
309
8.6
83
Has the product been a good partner in doing business?
9.4
200
8.9
68
Product Direction (% positive)
9.2
330
9.0
100
Features by Category
Authentication Options
Not enough data
8.8
40
Not enough data
8.5
39
Not enough data
8.8
38
Not enough data
8.8
38
Not enough data
8.4
31
Not enough data
8.3
29
Access Control Types
Not enough data
8.6
35
Not enough data
8.4
35
Not enough data
9.0
36
Not enough data
8.3
30
Not enough data
8.2
30
Administration
Not enough data
8.4
39
Not enough data
Feature Not Available
Not enough data
8.8
38
Not enough data
8.3
37
Not enough data
Feature Not Available
Platform
Not enough data
8.5
34
Not enough data
8.7
29
Not enough data
8.8
32
Not enough data
7.9
28
Not enough data
7.6
33
Not enough data
8.5
35
Not enough data
7.8
27
User on/off Boarding
Not enough data
8.7
21
Not enough data
8.1
22
Not enough data
8.6
28
Not enough data
8.2
24
Not enough data
8.6
22
Not enough data
8.6
19
User Maintenance
Not enough data
8.1
24
Not enough data
8.3
21
Not enough data
8.1
17
Governance
Not enough data
Feature Not Available
Not enough data
9.0
23
Administration
Not enough data
8.4
25
Not enough data
Feature Not Available
Not enough data
8.0
29
Not enough data
7.6
24
Administration
9.1
25
8.5
51
7.6
21
8.2
39
7.9
22
8.1
43
7.7
21
7.9
36
8.9
23
8.7
51
7.2
21
8.1
39
Functionality
9.0
24
8.7
49
9.3
24
8.3
46
8.1
21
8.4
36
8.0
21
7.6
29
9.0
23
8.8
49
9.1
24
9.1
49
8.1
22
7.6
30
8.3
21
8.6
47
8.3
21
8.3
37
7.9
20
8.8
40
Monitoring
8.9
23
9.0
50
9.0
24
9.0
52
7.4
19
Feature Not Available
Reporting
9.0
21
8.9
52
9.1
22
8.3
43
Functionality
Not enough data
8.0
25
Not enough data
8.5
24
Not enough data
8.2
34
Not enough data
7.4
23
ServiceNow Apps
Not enough data
Not enough data
9.7
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
126
Not enough data
9.2
126
Not enough data
9.0
112
Not enough data
9.0
113
Not enough data
9.0
116
Not enough data
9.0
123
Not enough data
Maintenance
8.8
112
Not enough data
7.8
86
Not enough data
Communication
8.8
117
Not enough data
7.2
82
Not enough data
7.3
78
Not enough data
8.5
96
Not enough data
Security
9.0
98
Not enough data
9.1
109
Not enough data
Device Support
8.3
92
Not enough data
8.8
104
Not enough data
8.9
104
Not enough data
Performance
8.6
105
Not enough data
Administration
9.0
92
Not enough data
8.5
84
Not enough data
8.7
90
Not enough data
9.0
86
Not enough data
9.1
91
Not enough data
8.8
88
Not enough data
9.1
97
Not enough data
Platform
9.0
91
Not enough data
8.1
79
Not enough data
8.5
82
Not enough data
9.3
93
Not enough data
Security
8.6
63
Not enough data
8.7
76
Not enough data
8.7
77
Not enough data
Categories
Categories
Shared Categories
BeyondTrust Remote Support and Teleport are categorized as Privileged Access Management (PAM)
Unique Categories
BeyondTrust Remote Support is categorized as ServiceNow Store Apps, Remote Support, and Remote Desktop
Teleport is categorized as Passwordless Authentication, User Provisioning and Governance Tools, and Single Sign-On (SSO)
Reviews
Reviewers' Company Size
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teleport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Higher Education
11.4%
Hospital & Health Care
6.0%
Computer Software
4.6%
Computer & Network Security
4.1%
Other
51.2%
Information Technology and Services
15.9%
Computer Software
14.0%
Computer & Network Security
10.3%
Financial Services
8.4%
Consulting
5.6%
Other
45.8%
Discussions
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
What is Teleport used for?
1 Comment
Official Response from Teleport
Teleport is used to improve engineer productivity when accessing infrastructure by unifying access control across all clouds and data centers with on-demand,...Read more
Teleport has no more discussions with answers
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