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Compare BeyondTrust Remote Support and Teleport 
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At a Glance
Market Segments
Enterprise (49.2% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
BeyondTrust Remote Support
Star Rating
(369)4.7 out of 5
Market Segments
Enterprise (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportTeleport
Star Rating
(107)4.4 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about TeleportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BeyondTrust Remote Support excels in "Screen Sharing" with a score of 9.5, making it a preferred choice for real-time collaboration, while Teleport's score of 9.0 indicates it also performs well but not as highly rated.
- Reviewers mention that BeyondTrust's "Session Recording" feature, rated at 9.0, provides excellent documentation for remote sessions, whereas Teleport's score of 8.6 suggests it may not offer the same level of detail.
- G2 users highlight BeyondTrust's "Multi-Factor Authentication" capabilities with a score of 9.0, which enhances security, while Teleport's score of 8.7 indicates it is effective but slightly less robust in this area.
- Users on G2 appreciate BeyondTrust's "Ease of Use" rating of 9.3, which suggests a more intuitive interface compared to Teleport's 8.4, making it easier for teams to adopt and utilize the software.
- Reviewers say that BeyondTrust's "Quality of Support" is rated at 9.3, indicating a strong support system, while Teleport's score of 8.6 suggests that users may experience slightly less responsive support.
- Users report that BeyondTrust's "Centralized Management" feature, rated at 9.0, allows for better oversight and control, while Teleport's score of 8.7 indicates it is effective but may lack some advanced management features.
Pricing
Entry-Level Pricing
BeyondTrust Remote Support
No pricing availableTeleport
Teleport Enterprise
Contact Us
Per Year
Secure infrastructure access for organizations of all sizes
- Scalable Protected Resources
- No Limit on Transfer & Storage
- Advanced security & compliance features (SSO, FedRAMP, Endpoint Management)
Free Trial
BeyondTrust Remote Support
Free Trial is available
Teleport
Free Trial is available
Ratings
Meets Requirements
9.4
327
8.9
101
Ease of Use
9.3
329
8.3
104
Ease of Setup
8.7
224
7.6
80
Ease of Admin
9.0
204
8.4
76
Quality of Support
9.2
303
8.6
83
Has the product been a good partner in doing business?
9.4
199
8.9
68
Product Direction (% positive)
9.1
324
9.0
100
Features by Category
Authentication Options
Not enough data
8.8
40
Not enough data
8.5
39
Not enough data
8.8
38
Not enough data
8.8
38
Not enough data
8.4
31
Not enough data
8.3
29
Access Control Types
Not enough data
8.6
35
Not enough data
8.4
35
Not enough data
9.0
36
Not enough data
8.3
30
Not enough data
8.2
30
Administration
Not enough data
8.4
39
Not enough data
Feature Not Available
Not enough data
8.8
38
Not enough data
8.3
37
Not enough data
Feature Not Available
Platform
Not enough data
8.5
34
Not enough data
8.7
29
Not enough data
8.8
32
Not enough data
7.9
28
Not enough data
7.6
33
Not enough data
8.5
35
Not enough data
7.8
27
User on/off Boarding
Not enough data
8.7
21
Not enough data
8.1
22
Not enough data
8.6
28
Not enough data
8.2
24
Not enough data
8.6
22
Not enough data
8.6
19
User Maintenance
Not enough data
8.1
24
Not enough data
8.3
21
Not enough data
8.1
17
Governance
Not enough data
Feature Not Available
Not enough data
9.0
23
Administration
Not enough data
8.4
25
Not enough data
Feature Not Available
Not enough data
8.0
29
Not enough data
7.6
24
Administration
9.1
25
8.5
51
7.6
21
8.2
39
7.9
22
8.1
43
7.7
21
7.9
36
8.9
23
8.7
51
7.2
21
8.1
39
Functionality
9.0
24
8.7
49
9.3
24
8.3
46
8.1
21
8.4
36
8.0
21
7.6
29
9.0
23
8.8
49
9.1
24
9.1
49
8.1
22
7.6
30
8.3
21
8.6
47
8.3
21
8.3
37
7.9
20
8.8
40
Monitoring
8.9
23
9.0
50
9.0
24
9.0
52
7.4
19
Feature Not Available
Reporting
9.0
21
8.9
52
9.1
22
8.3
43
Functionality
Not enough data
8.0
25
Not enough data
8.5
24
Not enough data
8.2
34
Not enough data
7.4
23
ServiceNow Apps
Not enough data
Not enough data
9.7
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
125
Not enough data
9.2
124
Not enough data
9.0
111
Not enough data
8.9
111
Not enough data
9.0
115
Not enough data
9.0
122
Not enough data
Maintenance
8.8
112
Not enough data
7.8
86
Not enough data
Communication
8.8
115
Not enough data
7.2
82
Not enough data
7.3
78
Not enough data
8.5
96
Not enough data
Security
9.0
97
Not enough data
9.1
108
Not enough data
Device Support
8.3
92
Not enough data
8.8
102
Not enough data
8.8
101
Not enough data
Performance
8.6
104
Not enough data
Administration
9.0
92
Not enough data
8.5
84
Not enough data
8.7
90
Not enough data
9.0
86
Not enough data
9.1
91
Not enough data
8.8
87
Not enough data
9.1
97
Not enough data
Platform
9.0
91
Not enough data
8.1
79
Not enough data
8.5
82
Not enough data
9.3
91
Not enough data
Security
8.6
63
Not enough data
8.7
76
Not enough data
8.7
77
Not enough data
Categories
Categories
Shared Categories
BeyondTrust Remote Support and Teleport are categorized as Privileged Access Management (PAM)
Unique Categories
BeyondTrust Remote Support is categorized as ServiceNow Store Apps, Remote Support, and Remote Desktop
Teleport is categorized as Passwordless Authentication, User Provisioning and Governance Tools, and Single Sign-On (SSO)
Reviews
Reviewers' Company Size
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teleport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.1%
Higher Education
11.6%
Hospital & Health Care
6.1%
Computer Software
4.7%
Computer & Network Security
4.1%
Other
50.4%
Information Technology and Services
15.9%
Computer Software
14.0%
Computer & Network Security
10.3%
Financial Services
8.4%
Consulting
5.6%
Other
45.8%
Discussions
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
What is Teleport used for?
1 Comment
Official Response from Teleport
Teleport is used to improve engineer productivity when accessing infrastructure by unifying access control across all clouds and data centers with on-demand,...Read more
Teleport has no more discussions with answers
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