Compare BeyondTrust Remote Support and Splashtop Remote Access 
At a Glance
Market Segments
Enterprise (49.0% of reviews)
Small-Business (82.4% of reviews)
Entry-Level Pricing
No pricing available
$8.25 1 User Per Month
BeyondTrust Remote Support
Star Rating
(377)4.7 out of 5
Market Segments
Enterprise (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportSplashtop Remote Access
Star Rating
(509)4.8 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Access excels in ease of use, with many users appreciating its intuitive interface. One user highlighted how it mirrors their agency management system, making remote work feel seamless and familiar.
- Users say BeyondTrust Remote Support offers a feature-rich experience, particularly praising its screen recording capabilities. Reviewers noted that this feature is invaluable for troubleshooting, allowing support teams to share video links easily with different levels of support.
- According to verified reviews, Splashtop Remote Access stands out for its multi-monitor support, with users enjoying the ability to connect to multiple screens effortlessly. One user mentioned managing four monitors at home and work, enhancing their productivity significantly.
- Reviewers mention that BeyondTrust Remote Support provides excellent customer support, with many users commending the helpful onboarding team and thorough documentation. This support is crucial for teams that rely on the software for daily operations.
- G2 reviewers highlight that while BeyondTrust Remote Support has a strong focus on enterprise needs, Splashtop Remote Access is more tailored for small businesses, making it a more accessible option for smaller teams looking for reliable remote access solutions.
- Users report that both products have their strengths, but Splashtop Remote Access has a slight edge in affordability, with an entry-level price point that appeals to budget-conscious users, making it a popular choice among small businesses.
Pricing
Entry-Level Pricing
BeyondTrust Remote Support
No pricing availableSplashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
BeyondTrust Remote Support
Free Trial is available
Splashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
9.4
332
9.6
409
Ease of Use
9.3
334
9.7
413
Ease of Setup
8.7
229
9.3
296
Ease of Admin
9.0
205
9.5
246
Quality of Support
9.2
308
9.3
273
Has the product been a good partner in doing business?
9.4
200
9.6
229
Product Direction (% positive)
9.1
329
9.1
391
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
25
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Administration
9.1
25
Not enough data
7.6
21
Not enough data
7.9
22
Not enough data
7.7
21
Not enough data
8.9
23
Not enough data
7.2
21
Not enough data
Functionality
9.0
24
Not enough data
9.3
24
Not enough data
8.1
21
Not enough data
8.0
21
Not enough data
9.0
23
Not enough data
9.1
24
Not enough data
8.1
22
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
7.9
20
Not enough data
Monitoring
8.9
23
Not enough data
9.0
24
Not enough data
7.4
19
Not enough data
Reporting
9.0
21
Not enough data
9.1
22
Not enough data
ServiceNow Apps
Not enough data
Not enough data
9.7
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
125
9.1
73
9.2
125
8.9
74
9.0
112
8.0
67
9.0
113
9.3
72
9.0
116
8.4
68
9.0
123
8.9
74
Maintenance
8.8
112
8.4
71
7.8
86
8.4
65
Communication
8.8
117
8.5
68
7.2
82
6.2
64
7.3
78
6.1
64
8.5
96
6.8
65
Security
9.0
98
8.3
66
9.1
109
8.2
65
Device Support
8.3
92
8.2
70
8.8
104
8.4
73
8.9
104
8.4
71
Performance
8.6
105
8.3
67
Administration
9.0
92
9.0
217
8.5
84
8.9
157
8.7
90
Feature Not Available
9.0
86
8.3
146
9.1
91
8.5
151
8.8
88
9.3
229
9.1
97
9.2
227
Platform
9.0
91
9.3
217
8.1
79
8.7
205
8.5
82
Feature Not Available
9.3
93
9.5
257
Security
8.6
63
7.9
125
8.7
76
8.9
190
8.7
77
8.9
176
Categories
Categories
Shared Categories
BeyondTrust Remote Support and Splashtop Remote Access are categorized as Remote Support and Remote Desktop
Unique Categories
BeyondTrust Remote Support is categorized as ServiceNow Store Apps and Privileged Access Management (PAM)
Splashtop Remote Access is categorized as Screen Sharing
Reviews
Reviewers' Company Size
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Higher Education
11.4%
Hospital & Health Care
6.0%
Computer Software
4.6%
Computer & Network Security
4.1%
Other
51.1%
Accounting
10.4%
Information Technology and Services
10.0%
Computer Software
4.3%
Hospital & Health Care
3.7%
Retail
3.5%
Other
68.2%
Discussions
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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