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Compare BeyondTrust Remote Support and LogMeIn Pro 
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At a Glance
Market Segments
Enterprise (49.2% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BeyondTrust Remote Support
Star Rating
(369)4.7 out of 5
Market Segments
Enterprise (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportLogMeIn Pro
Star Rating
(85)4.4 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about LogMeIn ProBeyondTrust Remote Support vs LogMeIn Pro
When assessing the two solutions, reviewers found BeyondTrust Remote Support easier to use and do business with overall. However, reviewers preferred the ease of set up with LogMeIn Pro, along with administration.
- Reviewers felt that BeyondTrust Remote Support meets the needs of their business better than LogMeIn Pro.
- When comparing quality of ongoing product support, reviewers felt that BeyondTrust Remote Support is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BeyondTrust Remote Support over LogMeIn Pro.
Pricing
Entry-Level Pricing
BeyondTrust Remote Support
No pricing availableLogMeIn Pro
No pricing availableFree Trial
BeyondTrust Remote Support
Free Trial is available
LogMeIn Pro
No trial information availableRatings
Meets Requirements
9.4
327
9.2
56
Ease of Use
9.3
329
9.2
57
Ease of Setup
8.7
224
9.4
18
Ease of Admin
9.0
204
9.6
19
Quality of Support
9.2
303
8.4
47
Has the product been a good partner in doing business?
9.4
199
9.3
18
Product Direction (% positive)
9.1
324
6.4
52
Features by Category
Administration
9.1
25
Not enough data
7.6
21
Not enough data
7.9
22
Not enough data
7.7
21
Not enough data
8.9
23
Not enough data
7.2
21
Not enough data
Functionality
9.0
24
Not enough data
9.3
24
Not enough data
8.1
21
Not enough data
8.0
21
Not enough data
9.0
23
Not enough data
9.1
24
Not enough data
8.1
22
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
7.9
20
Not enough data
Monitoring
8.9
23
Not enough data
9.0
24
Not enough data
7.4
19
Not enough data
Reporting
9.0
21
Not enough data
9.1
22
Not enough data
ServiceNow Apps
Not enough data
Not enough data
9.7
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
125
Not enough data
9.2
124
Not enough data
9.0
111
Not enough data
8.9
111
Not enough data
9.0
115
Not enough data
9.0
122
Not enough data
Maintenance
8.8
112
Not enough data
7.8
86
Not enough data
Communication
8.8
115
Not enough data
7.2
82
Not enough data
7.3
78
Not enough data
8.5
96
Not enough data
Security
9.0
97
Not enough data
9.1
108
Not enough data
Device Support
8.3
92
Not enough data
8.8
102
Not enough data
8.8
101
Not enough data
Performance
8.6
104
Not enough data
Administration
9.0
92
8.5
28
8.5
84
8.7
25
8.7
90
8.1
25
9.0
86
8.2
18
9.1
91
8.2
20
8.8
87
8.7
29
9.1
97
8.8
33
Platform
9.0
91
9.0
32
8.1
79
8.9
35
8.5
82
8.5
29
9.3
91
9.1
39
Security
8.6
63
8.3
21
8.7
76
8.4
29
8.7
77
8.7
30
Categories
Categories
Shared Categories
BeyondTrust Remote Support and LogMeIn Pro are categorized as Remote Desktop
Unique Categories
BeyondTrust Remote Support is categorized as ServiceNow Store Apps, Remote Support, and Privileged Access Management (PAM)
LogMeIn Pro has no unique categories
Reviews
Reviewers' Company Size
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogMeIn Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.1%
Higher Education
11.6%
Hospital & Health Care
6.1%
Computer Software
4.7%
Computer & Network Security
4.1%
Other
50.4%
Accounting
13.4%
Construction
8.5%
Legal Services
6.1%
Financial Services
6.1%
Computer Software
4.9%
Other
61.0%
Alternatives
Discussions
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
How do I print from a remote computer
1 Comment
RF
Your local printers should appear in your printer list, but I’ve never gotten it to actually print on my local printer. It looks like it’s working but...Read more
How secure is LogMeIn pro?
1 Comment
DC
Logmein Pro can be trusted with your sensitive information. We have used it business to business for years. You are notified EVERY TIME someone logs in.Read more
LogMeIn Pro has no more discussions with answers
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