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Compare BeyondTrust Remote Support and Delinea Secret Server 
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At a Glance
Market Segments
Enterprise (49.2% of reviews)
Mid-Market (62.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BeyondTrust Remote Support
Star Rating
(369)4.7 out of 5
Market Segments
Enterprise (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportDelinea Secret Server
Star Rating
(41)4.4 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Delinea Secret ServerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that BeyondTrust Remote Support excels in "Screen Sharing" with a rating of 9.5, making it a preferred choice for real-time collaboration, while Delinea Secret Server's screen sharing capabilities are not highlighted as a strong feature.
- Users report that BeyondTrust offers superior "Session Recording" features, rated at 9.0, which is crucial for compliance and training purposes, whereas Delinea Secret Server's session recording is rated lower at 8.1, indicating less emphasis on this functionality.
- G2 users highlight BeyondTrust's "Multi-Monitor Support" with a rating of 9.0, allowing for enhanced productivity during remote sessions, while Delinea Secret Server does not emphasize this feature, which may limit user experience in multi-screen setups.
- Users on G2 mention that Delinea Secret Server shines in "Password Vault" functionality, rated at 9.2, which is essential for secure password management, while BeyondTrust's password management features are rated lower at 7.9, indicating a potential gap in this area.
- Reviewers say that BeyondTrust Remote Support's "Ease of Use" is rated at 9.3, making it user-friendly for technicians, while Delinea Secret Server's ease of use is rated at 8.8, suggesting a steeper learning curve for new users.
- Users report that BeyondTrust's "Quality of Support" is rated at 9.3, indicating strong customer service, while Delinea Secret Server's support is rated lower at 8.3, which may affect user satisfaction and troubleshooting experiences.
Pricing
Entry-Level Pricing
BeyondTrust Remote Support
No pricing availableDelinea Secret Server
No pricing availableFree Trial
BeyondTrust Remote Support
Free Trial is available
Delinea Secret Server
Free Trial is available
Ratings
Meets Requirements
9.4
327
9.0
33
Ease of Use
9.3
329
8.9
35
Ease of Setup
8.7
224
7.9
25
Ease of Admin
9.0
204
8.5
26
Quality of Support
9.2
303
8.3
29
Has the product been a good partner in doing business?
9.4
199
8.5
24
Product Direction (% positive)
9.1
324
8.0
35
Features by Category
Administration
9.1
25
9.0
10
7.6
21
8.2
11
7.9
22
8.7
9
7.7
21
8.2
10
8.9
23
8.8
11
7.2
21
7.8
9
Functionality
9.0
24
8.8
8
9.3
24
9.0
8
8.1
21
8.1
8
8.0
21
9.3
9
9.0
23
9.1
9
9.1
24
9.1
9
8.1
22
8.5
9
8.3
21
8.3
9
8.3
21
9.3
10
7.9
20
9.1
9
Monitoring
8.9
23
9.1
9
9.0
24
8.7
10
7.4
19
8.7
9
Reporting
9.0
21
9.0
10
9.1
22
8.8
11
ServiceNow Apps
Not enough data
Not enough data
9.7
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
125
Not enough data
9.2
124
Not enough data
9.0
111
Not enough data
8.9
111
Not enough data
9.0
115
Not enough data
9.0
122
Not enough data
Maintenance
8.8
112
Not enough data
7.8
86
Not enough data
Communication
8.8
115
Not enough data
7.2
82
Not enough data
7.3
78
Not enough data
8.5
96
Not enough data
Security
9.0
97
Not enough data
9.1
108
Not enough data
Device Support
8.3
92
Not enough data
8.8
102
Not enough data
8.8
101
Not enough data
Performance
8.6
104
Not enough data
Functionality
Not enough data
8.6
6
Not enough data
6.9
6
Not enough data
7.3
5
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
92
Not enough data
8.5
84
Not enough data
8.7
90
Not enough data
9.0
86
Not enough data
9.1
91
Not enough data
8.8
87
Not enough data
9.1
97
Not enough data
Platform
9.0
91
Not enough data
8.1
79
Not enough data
8.5
82
Not enough data
9.3
91
Not enough data
Security
8.6
63
Not enough data
8.7
76
Not enough data
8.7
77
Not enough data
Categories
Categories
Shared Categories
BeyondTrust Remote Support and Delinea Secret Server are categorized as Privileged Access Management (PAM)
Unique Categories
BeyondTrust Remote Support is categorized as ServiceNow Store Apps, Remote Support, and Remote Desktop
Delinea Secret Server is categorized as Secrets Management Tools
Reviews
Reviewers' Company Size
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Delinea Secret Server
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.1%
Higher Education
11.6%
Hospital & Health Care
6.1%
Computer Software
4.7%
Computer & Network Security
4.1%
Other
50.4%
Information Technology and Services
15.0%
Computer Software
10.0%
Higher Education
7.5%
Computer & Network Security
7.5%
Mechanical or Industrial Engineering
5.0%
Other
55.0%
Alternatives
Discussions
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
What is Delinea Secret Server used for?
1 Comment
UK
Delinea Secret Server is a privileged access management (PAM) solution designed to secure, manage, and monitor access to privileged accounts and sensitive...Read more
Delinea Secret Server has no more discussions with answers
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