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Compare BeyondTrust Remote Support and CrowdStrike Falcon Endpoint Protection Platform 
Featured Products
At a Glance
Market Segments
Enterprise (49.2% of reviews)
Enterprise (49.7% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
BeyondTrust Remote Support
Star Rating
(370)4.7 out of 5
Market Segments
Enterprise (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportCrowdStrike Falcon Endpoint Protection Platform
Star Rating
(346)4.7 out of 5
Market Segments
Enterprise (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that both BeyondTrust Remote Support and CrowdStrike Falcon Endpoint Protection Platform excel in user satisfaction, each boasting a solid star rating of 4.7. However, BeyondTrust stands out with its feature-rich offerings, making it particularly appealing for users who require extensive remote support capabilities.
- Users say that BeyondTrust Remote Support is exceptionally easy to use, with one reviewer highlighting its intuitive interface and thorough documentation. This ease of use is complemented by a supportive onboarding team, which helps new users get up to speed quickly.
- Reviewers mention that CrowdStrike Falcon provides a user-friendly dashboard that offers immediate insights into security status, making it easy to monitor endpoint activity. This feature is particularly beneficial for organizations looking for quick access to threat intelligence without extensive searching.
- According to verified reviews, BeyondTrust Remote Support shines in its ability to facilitate troubleshooting through features like screen recording, which allows support teams to share video links for efficient problem resolution. This capability is a game-changer for Level 1 support staff.
- Users highlight that CrowdStrike Falcon operates seamlessly in the background, providing real-time protection without slowing down system performance. This is a significant advantage for organizations that prioritize maintaining productivity while ensuring robust cybersecurity measures.
- Reviewers note that while both platforms offer strong support, BeyondTrust Remote Support receives higher marks for quality of support, with users praising the responsiveness and helpfulness of the support team, which can be crucial during critical troubleshooting scenarios.
Pricing
Entry-Level Pricing
BeyondTrust Remote Support
No pricing availableCrowdStrike Falcon Endpoint Protection Platform
Falcon Pro
Free Trial
Provides superior protection from cyber attacks, detects malicious activity, and offers immediate response capabilities for your business.
- Next-Generation Antivirus
- Threat Intelligence
- USB Device Control
Free Trial
BeyondTrust Remote Support
Free Trial is available
CrowdStrike Falcon Endpoint Protection Platform
Free Trial is available
Ratings
Meets Requirements
9.4
327
9.3
250
Ease of Use
9.3
329
9.1
254
Ease of Setup
8.7
224
9.2
214
Ease of Admin
9.0
204
9.0
196
Quality of Support
9.2
303
8.9
246
Has the product been a good partner in doing business?
9.4
199
9.2
196
Product Direction (% positive)
9.1
324
9.6
230
Features by Category
Administration
9.1
25
Not enough data
7.6
21
Not enough data
7.9
22
Not enough data
7.7
21
Not enough data
8.9
23
Not enough data
7.2
21
Not enough data
Functionality
9.0
24
Not enough data
9.3
24
Not enough data
8.1
21
Not enough data
8.0
21
Not enough data
9.0
23
Not enough data
9.1
24
Not enough data
8.1
22
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
7.9
20
Not enough data
Monitoring
8.9
23
Not enough data
9.0
24
Not enough data
7.4
19
Not enough data
Reporting
9.0
21
Not enough data
9.1
22
Not enough data
Administration
Not enough data
9.1
73
Not enough data
8.4
70
Not enough data
8.7
74
Not enough data
8.9
74
Not enough data
8.8
77
Functionality
Not enough data
9.4
83
Not enough data
8.4
74
Not enough data
9.3
81
Not enough data
9.5
87
Analysis
Not enough data
9.2
83
Not enough data
9.2
79
Not enough data
9.2
82
ServiceNow Apps
Not enough data
8.9
14
9.7
5
9.1
13
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection & Response
Not enough data
9.3
54
Not enough data
9.2
55
Not enough data
9.5
55
Not enough data
9.7
56
Management
Not enough data
9.0
55
Not enough data
8.9
52
Not enough data
9.1
52
Analytics
Not enough data
9.4
56
Not enough data
9.2
55
Not enough data
9.3
56
Agentic AI - Extended Detection and Response (XDR) Platforms
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
9.3
10
Services - Extended Detection and Response (XDR)
Not enough data
9.8
8
Administration
9.5
125
Not enough data
9.2
124
Not enough data
9.0
111
Not enough data
8.9
111
Not enough data
9.0
115
Not enough data
9.0
122
Not enough data
Maintenance
8.8
112
Not enough data
7.8
86
Not enough data
Communication
8.8
115
Not enough data
7.2
82
Not enough data
7.3
78
Not enough data
8.5
96
Not enough data
Security
9.0
97
Not enough data
9.1
108
Not enough data
Device Support
8.3
92
Not enough data
8.8
102
Not enough data
8.8
101
Not enough data
Performance
8.6
104
Not enough data
Monitoring
Not enough data
9.5
22
Not enough data
9.7
22
Not enough data
8.7
21
Not enough data
8.9
22
Not enough data
9.2
21
Remediation
Not enough data
9.3
22
Not enough data
9.5
22
Platform Features
Not enough data
9.4
17
Not enough data
8.8
18
Not enough data
9.1
18
Not enough data
9.0
17
Not enough data
9.4
18
Not enough data
7.6
17
Not enough data
Not enough data
Automation Capabilities
Not enough data
9.2
17
Not enough data
9.0
18
Not enough data
Not enough data
Generative AI
Not enough data
8.2
32
Not enough data
8.2
32
Generative AI
Not enough data
8.0
23
Agentic AI - User and Entity Behavior Analytics (UEBA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.5
9
Detection
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
9.3
9
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
8.8
20
Orchestration
Not enough data
8.9
69
Not enough data
8.9
69
Not enough data
9.2
75
Not enough data
8.8
69
Information
Not enough data
9.3
77
Not enough data
9.5
80
Not enough data
9.3
78
Personalization
Not enough data
9.4
78
Not enough data
9.4
78
Not enough data
8.8
69
Generative AI
Not enough data
7.5
25
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Threat Intelligence
Not enough data
7.6
13
Not enough data
7.6
13
Not enough data
8.1
13
Not enough data
7.8
13
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.9
13
Network Management
Not enough data
9.2
13
Not enough data
8.2
13
Not enough data
8.7
13
Incident Management
Not enough data
9.2
13
Not enough data
9.2
13
Not enough data
9.1
13
Security Intelligence
Not enough data
9.5
13
Not enough data
8.5
13
Not enough data
9.0
13
Not enough data
8.8
13
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
9.4
9
Not enough data
8.3
9
Not enough data
9.3
9
Not enough data
8.5
9
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
92
Not enough data
8.5
84
Not enough data
8.7
90
Not enough data
9.0
86
Not enough data
9.1
91
Not enough data
8.8
87
Not enough data
9.1
97
Not enough data
Platform
9.0
91
Not enough data
8.1
79
Not enough data
8.5
82
Not enough data
9.3
91
Not enough data
Security
8.6
63
Not enough data
8.7
76
Not enough data
8.7
77
Not enough data
Categories
Categories
Shared Categories
BeyondTrust Remote Support and CrowdStrike Falcon Endpoint Protection Platform are categorized as ServiceNow Store Apps
Unique Categories
BeyondTrust Remote Support is categorized as Remote Support, Remote Desktop, and Privileged Access Management (PAM)
CrowdStrike Falcon Endpoint Protection Platform is categorized as AWS Marketplace, Identity Threat Detection and Response (ITDR), Extended Detection and Response (XDR) Platforms, User and Entity Behavior Analytics (UEBA), Endpoint Protection Platforms, Endpoint Management, Antivirus, Endpoint Detection & Response (EDR), Security Information and Event Management (SIEM), Threat Intelligence, and Managed Detection and Response (MDR)
Reviews
Reviewers' Company Size
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CrowdStrike Falcon Endpoint Protection Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.1%
Higher Education
11.6%
Hospital & Health Care
6.1%
Computer Software
4.7%
Computer & Network Security
4.1%
Other
50.4%
Information Technology and Services
17.9%
Computer & Network Security
11.3%
Financial Services
8.5%
Hospital & Health Care
5.3%
Computer Software
4.7%
Other
52.2%
Alternatives
Discussions
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
How to uninstall the CS sensor remotely from any host?
2 Comments
BB
This can be done via RTR if enabled or via deploying CS's uninstall tool through GPO, or whatever other deployment package manager you are using.Read more
How do people see Firewall logs in Crowdstrike . Is it Possible to view Firewall logs or requires a separated application to pull those into CS console.
1 Comment
BB
You can see firewall changes and rule modifications under the event_SimpleNames "FirewallChangeOption" and "FirewallSetRule". CrowdStrike's Firewall license...Read more
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