Introducing G2.ai, the future of software buying.Try now
Compare BeyondTrust Remote Support and Citrix DaaS 
Featured Products
At a Glance
Market Segments
Enterprise (49.3% of reviews)
Enterprise (58.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BeyondTrust Remote Support
Star Rating
(369)4.7 out of 5
Market Segments
Enterprise (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportCitrix DaaS
Star Rating
(545)4.1 out of 5
Market Segments
Enterprise (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Citrix DaaSBeyondTrust Remote Support vs Citrix DaaS
When assessing the two solutions, reviewers found BeyondTrust Remote Support easier to use, set up, and administer. Reviewers also preferred doing business with BeyondTrust Remote Support overall.
- Reviewers felt that BeyondTrust Remote Support meets the needs of their business better than Citrix DaaS.
- When comparing quality of ongoing product support, reviewers felt that BeyondTrust Remote Support is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BeyondTrust Remote Support over Citrix DaaS.
Pricing
Entry-Level Pricing
BeyondTrust Remote Support
No pricing availableCitrix DaaS
No pricing availableFree Trial
BeyondTrust Remote Support
Free Trial is available
Citrix DaaS
No trial information availableRatings
Meets Requirements
9.4
328
8.8
421
Ease of Use
9.3
330
8.5
424
Ease of Setup
8.7
225
8.2
123
Ease of Admin
9.0
204
8.2
119
Quality of Support
9.2
304
8.2
363
Has the product been a good partner in doing business?
9.4
199
8.6
121
Product Direction (% positive)
9.1
325
7.7
404
Features by Category
Administration
9.1
25
Not enough data
7.6
21
Not enough data
7.9
22
Not enough data
7.7
21
Not enough data
8.9
23
Not enough data
7.2
21
Not enough data
Functionality
9.0
24
Not enough data
9.3
24
Not enough data
8.1
21
Not enough data
8.0
21
Not enough data
9.0
23
Not enough data
9.1
24
Not enough data
8.1
22
Not enough data
8.3
21
Not enough data
8.3
21
Not enough data
7.9
20
Not enough data
Monitoring
8.9
23
Not enough data
9.0
24
Not enough data
7.4
19
Not enough data
Reporting
9.0
21
Not enough data
9.1
22
Not enough data
Login Options
Not enough data
9.4
18
Not enough data
8.4
16
Productivity
Not enough data
8.4
15
Not enough data
8.9
15
Not enough data
8.3
17
Not enough data
Not enough data
Not enough data
8.6
14
Customization
Not enough data
8.7
17
Not enough data
Not enough data
Not enough data
9.0
17
Agentic AI - Unified Workspaces
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
Not enough data
9.7
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
125
Not enough data
9.2
124
Not enough data
9.0
111
Not enough data
8.9
112
Not enough data
9.0
115
Not enough data
9.0
122
Not enough data
Maintenance
8.8
112
Not enough data
7.8
86
Not enough data
Communication
8.8
115
Not enough data
7.2
82
Not enough data
7.3
78
Not enough data
8.5
96
Not enough data
Security
9.0
98
Not enough data
9.1
108
Not enough data
Device Support
8.3
92
Not enough data
8.8
103
Not enough data
8.8
102
Not enough data
Performance
8.6
104
Not enough data
Functionality
Not enough data
9.3
63
Not enough data
9.2
63
Desktop Management
Not enough data
9.2
64
Not enough data
9.2
61
Not enough data
8.8
59
Support
Not enough data
8.9
56
Security
Not enough data
9.1
62
Not enough data
9.1
57
Not enough data
8.9
58
Not enough data
9.0
61
Functionality
Not enough data
9.0
71
Not enough data
8.5
59
Not enough data
8.5
57
Management
Not enough data
8.6
58
Not enough data
8.4
58
Not enough data
8.6
60
Not enough data
8.8
56
Administration
9.0
92
8.6
29
8.5
84
8.8
30
8.7
90
8.3
28
9.0
86
8.9
27
9.1
91
8.6
29
8.8
87
8.3
27
9.1
97
8.3
30
Platform
9.0
91
8.9
29
8.1
79
Feature Not Available
8.5
82
9.0
31
9.3
92
Feature Not Available
Security
8.6
63
Feature Not Available
8.7
76
Feature Not Available
8.7
77
Feature Not Available
Categories
Categories
Shared Categories
BeyondTrust Remote Support and Citrix DaaS are categorized as Remote Desktop
Unique Categories
BeyondTrust Remote Support is categorized as ServiceNow Store Apps, Remote Support, and Privileged Access Management (PAM)
Citrix DaaS is categorized as Desktop as a Service (DaaS), Virtual Desktop Infrastructure (VDI), and Unified Workspaces
Reviews
Reviewers' Company Size
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Citrix DaaS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.1%
Higher Education
11.5%
Hospital & Health Care
6.0%
Computer Software
4.7%
Computer & Network Security
4.1%
Other
50.5%
Information Technology and Services
15.5%
Hospital & Health Care
12.4%
Financial Services
6.0%
Higher Education
3.9%
Insurance
3.5%
Other
58.8%
Alternatives
Discussions
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
What is Citrix virtual apps and desktops?
2 Comments
NA
Citrix Virtual Apps is application virtualization software that delivers centrally-hosted Windows applications to local devices without the necessity of...Read more
How do I install Citrix virtual apps and desktops?
2 Comments
HS
Component prerequisites are installed automatically See the Citrix StoreFront and the Citrix License Server documentation for their supported platforms and...Read more
Whether Citrix will bring offerings similar to AVD?
1 Comment
SD
Are they even thinking that way? doubt that.... they are currently going through the acquisition and mostly going to take a stand for public cloud with all...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
