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Compare BeyondTrust Privileged Remote Access and Symantec PAM 
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At a Glance
Market Segments
Mid-Market (52.6% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BeyondTrust Privileged Remote Access
Star Rating
(59)4.5 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Privileged Remote AccessSymantec PAM
Star Rating
(22)3.6 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Symantec PAMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BeyondTrust Privileged Remote Access excels in user satisfaction, boasting a higher overall rating compared to Symantec PAM. Users appreciate its intuitive design, which allows for tight control over privileged access without complicating the process, making it easier to manage user permissions effectively.
- According to verified reviews, BeyondTrust stands out for its robust security features, including session recording and an approval process for access. Users highlight the importance of these features in maintaining security while providing necessary access, which is a critical aspect for organizations managing sensitive information.
- Users say that BeyondTrust's implementation process is notably smooth, with many praising the "facility to configure appliances and deploy the product to troubleshooters." In contrast, Symantec PAM has received mixed feedback regarding its setup, with some users finding it less straightforward.
- Reviewers mention that BeyondTrust offers superior support quality, with a score reflecting its responsiveness and helpfulness. Users have noted that the support team is proactive in addressing issues, which enhances the overall user experience, while Symantec PAM's support has been described as adequate but not as responsive.
- G2 reviewers highlight that BeyondTrust provides excellent centralized management capabilities, allowing users to manage permissions and access requests efficiently. This feature is particularly appreciated by mid-market users, who often require streamlined processes to handle multiple users and roles.
- According to recent user feedback, while Symantec PAM offers effective monitoring and recording of privileged sessions, it struggles to match the overall user experience provided by BeyondTrust. Users have noted that while it simplifies access, it does not offer the same level of control and customization that BeyondTrust does, which can be a drawback for organizations with complex security needs.
Pricing
Entry-Level Pricing
BeyondTrust Privileged Remote Access
No pricing availableSymantec PAM
No pricing availableFree Trial
BeyondTrust Privileged Remote Access
Free Trial is available
Symantec PAM
No trial information availableRatings
Meets Requirements
9.2
45
7.4
11
Ease of Use
8.9
47
7.7
11
Ease of Setup
8.4
42
7.3
8
Ease of Admin
8.7
35
6.7
8
Quality of Support
8.5
43
7.8
10
Has the product been a good partner in doing business?
9.4
34
7.5
8
Product Direction (% positive)
9.2
44
3.6
11
Features by Category
Administration
9.1
26
7.8
9
8.9
25
6.9
8
8.3
22
8.5
8
8.0
22
7.3
8
9.1
23
7.4
9
7.9
23
7.7
10
Functionality
9.3
25
8.0
9
9.2
25
8.0
10
8.7
25
8.5
9
8.5
24
7.5
8
9.3
25
8.1
9
8.8
27
8.1
9
8.2
21
7.6
9
9.7
25
7.8
9
9.5
26
8.7
10
8.5
25
8.0
9
Monitoring
9.3
26
7.9
8
9.3
26
7.1
8
6.7
20
7.3
8
Reporting
9.1
26
7.3
8
8.8
26
7.5
8
Administration
9.2
19
Not enough data
9.4
19
Not enough data
7.5
18
Not enough data
8.5
18
Not enough data
Functionality
8.7
18
Not enough data
8.8
16
Not enough data
8.8
16
Not enough data
9.6
19
Not enough data
7.9
11
Not enough data
Reporting
9.1
19
Not enough data
9.4
19
Not enough data
9.4
19
Not enough data
9.2
12
Not enough data
Categories
Categories
Shared Categories
BeyondTrust Privileged Remote Access and Symantec PAM are categorized as Privileged Access Management (PAM)
Unique Categories
BeyondTrust Privileged Remote Access is categorized as OT Secure Remote Access
Symantec PAM has no unique categories
Reviews
Reviewers' Company Size
BeyondTrust Privileged Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec PAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.0%
Computer & Network Security
10.5%
Education Management
7.0%
Computer Software
7.0%
Manufacturing
5.3%
Other
56.1%
Telecommunications
21.4%
Information Technology and Services
14.3%
Computer Software
14.3%
Consulting
7.1%
Oil & Energy
7.1%
Other
35.7%
Alternatives
Discussions
BeyondTrust Privileged Remote Access has no discussions with answers
Symantec PAM has no discussions with answers
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