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Compare BeyondTrust Privileged Remote Access and MSP360 Connect 
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At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
BeyondTrust Privileged Remote Access
Star Rating
(60)4.5 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Privileged Remote AccessMSP360 Connect
Star Rating
(52)4.2 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that BeyondTrust Privileged Remote Access excels in its ease of use, scoring 9.3, which users appreciate for its intuitive interface and seamless navigation, while MSP360 Connect, with a score of 8.9, is noted for being slightly less user-friendly, particularly for new users.
- Users report that BeyondTrust's robust security features, such as its session recording and real-time monitoring, contribute to its high score of 9.4 in meeting requirements, whereas MSP360 Connect, scoring 8.9, is seen as lacking some advanced security functionalities that are critical for larger organizations.
- G2 users mention that BeyondTrust's quality of support is rated at 9.1, with many reviewers highlighting the responsiveness and expertise of the support team, while MSP360 Connect, with a score of 9.0, is praised for its support but noted to be slightly slower in response times.
- Users on G2 report that BeyondTrust's ease of setup, scoring 9.2, is a significant advantage, as many find the installation process straightforward, while MSP360 Connect, with a score of 9.3, is also easy to set up but has been reported to require more configuration for optimal performance.
- Reviewers mention that BeyondTrust has a strong product direction with a score of 9.6, indicating a commitment to continuous improvement and feature updates, while MSP360 Connect, scoring 9.1, is seen as having a solid roadmap but with less frequent updates compared to BeyondTrust.
- Users say that BeyondTrust is a good partner in business, scoring 9.7, with many highlighting the company's proactive approach to customer feedback and product enhancements, whereas MSP360 Connect, with a score of 9.5, is also viewed positively but with fewer mentions of proactive engagement from the company.
Pricing
Entry-Level Pricing
BeyondTrust Privileged Remote Access
No pricing availableMSP360 Connect
Connect Free
Free
1 User
For personal use
- 5 devices in the address book
- Attended access only
- File transfer
Free Trial
BeyondTrust Privileged Remote Access
Free Trial is available
MSP360 Connect
Free Trial is available
Ratings
Meets Requirements
9.2
46
8.9
39
Ease of Use
9.0
48
8.9
39
Ease of Setup
8.4
43
9.3
21
Ease of Admin
8.7
35
9.1
20
Quality of Support
8.6
44
9.0
28
Has the product been a good partner in doing business?
9.4
34
9.5
16
Product Direction (% positive)
9.2
45
9.1
39
Features by Category
Administration
9.1
27
Not enough data
8.9
26
Not enough data
8.3
23
Not enough data
8.0
23
Not enough data
9.1
24
Not enough data
8.0
24
Not enough data
Functionality
9.3
26
Not enough data
9.2
26
Not enough data
8.7
26
Not enough data
8.5
25
Not enough data
9.4
26
Not enough data
8.9
28
Not enough data
8.3
22
Not enough data
9.7
26
Not enough data
9.5
27
Not enough data
8.6
26
Not enough data
Monitoring
9.3
27
Not enough data
9.3
27
Not enough data
6.8
21
Not enough data
Reporting
9.1
27
Not enough data
8.9
27
Not enough data
Administration
9.2
19
Not enough data
9.4
19
Not enough data
7.5
18
Not enough data
8.5
18
Not enough data
Functionality
8.7
18
Not enough data
8.8
16
Not enough data
8.8
16
Not enough data
9.6
19
Not enough data
7.9
11
Not enough data
Reporting
9.1
19
Not enough data
9.4
19
Not enough data
9.4
19
Not enough data
9.2
12
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
16
Not enough data
9.1
19
Not enough data
9.2
24
Not enough data
8.3
22
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.7
26
Security
Not enough data
Feature Not Available
Not enough data
8.4
16
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
BeyondTrust Privileged Remote Access and MSP360 Connect are categorized as OT Secure Remote Access
Unique Categories
BeyondTrust Privileged Remote Access is categorized as Privileged Access Management (PAM)
MSP360 Connect is categorized as Remote Desktop
Reviews
Reviewers' Company Size
BeyondTrust Privileged Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.8%
Computer & Network Security
10.3%
Education Management
6.9%
Computer Software
6.9%
Manufacturing
5.2%
Other
56.9%
Information Technology and Services
18.4%
Education Management
6.1%
Telecommunications
4.1%
Non-Profit Organization Management
4.1%
Marketing and Advertising
4.1%
Other
63.3%
Alternatives
Discussions
BeyondTrust Privileged Remote Access has no discussions with answers
standby connection
1 Comment
SN
You surely can, in this case, you need to use the Unattended Access feature. You can find a step-by-step guide on how to configure this feature...Read more
MSP360 Connect has no more discussions with answers
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