Compare BeyondTrust Endpoint Privilege Management and BeyondTrust Remote Support 
At a Glance
Market Segments
Enterprise (56.5% of reviews)
Enterprise (49.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BeyondTrust Endpoint Privilege Management
Star Rating
(25)4.1 out of 5
Market Segments
Enterprise (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BeyondTrust Endpoint Privilege ManagementBeyondTrust Remote Support
Star Rating
(378)4.7 out of 5
Market Segments
Enterprise (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about BeyondTrust Remote SupportSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BeyondTrust Remote Support excels in user experience, with a high satisfaction rating reflecting its intuitive interface and features like excellent chat functionality, which users find genuinely helpful for end-user support.
- Users say BeyondTrust Endpoint Privilege Management provides robust control over local admin rights, allowing for smooth removal of admin privileges while ensuring productivity. This granular control is particularly appreciated for its flexibility in managing user permissions without disrupting workflows.
- Reviewers mention that BeyondTrust Remote Support has a strong focus on auditability, with every remote action logged, making it easy for IT engineers to review actions taken. This feature is a significant advantage for organizations prioritizing compliance and security.
- According to verified reviews, BeyondTrust Endpoint Privilege Management stands out for its straightforward policy management, allowing users to adjust permissions easily. This adaptability is crucial for organizations that need to respond quickly to changing security requirements.
- Users highlight that BeyondTrust Remote Support is continuously evolving, with new features being developed based on user feedback from support webinars. This responsiveness to user needs enhances its overall value and user satisfaction.
- G2 reviewers note that while BeyondTrust Endpoint Privilege Management offers solid features for privilege elevation and application control, it faces challenges in ease of setup compared to BeyondTrust Remote Support, which is praised for its quick and intuitive onboarding process.
Pricing
Entry-Level Pricing
BeyondTrust Endpoint Privilege Management
No pricing availableBeyondTrust Remote Support
No pricing availableFree Trial
BeyondTrust Endpoint Privilege Management
No trial information availableBeyondTrust Remote Support
Free Trial is available
Ratings
Meets Requirements
9.1
19
9.4
333
Ease of Use
8.5
19
9.2
335
Ease of Setup
7.5
16
8.7
230
Ease of Admin
8.5
12
9.0
205
Quality of Support
8.6
18
9.2
309
Has the product been a good partner in doing business?
9.1
11
9.4
200
Product Direction (% positive)
10.0
18
9.2
330
Features by Category
Administration
9.2
12
9.1
25
8.5
12
7.6
21
7.6
11
7.9
22
7.3
11
7.7
21
8.2
11
8.9
23
8.3
11
7.2
21
Functionality
9.0
13
9.0
24
9.0
12
9.3
24
7.1
11
8.1
21
7.4
11
8.0
21
7.8
12
9.0
23
8.6
12
9.1
24
8.2
12
8.1
22
Feature Not Available
8.3
21
7.3
10
8.3
21
7.9
11
7.9
20
Monitoring
8.9
11
8.9
23
8.6
12
9.0
24
Feature Not Available
7.4
19
Reporting
8.9
12
9.0
21
9.2
11
9.1
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
9.7
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
126
Not enough data
9.2
126
Not enough data
9.0
112
Not enough data
9.0
113
Not enough data
9.0
116
Not enough data
9.0
123
Maintenance
Not enough data
8.8
112
Not enough data
7.8
86
Communication
Not enough data
8.8
117
Not enough data
7.2
82
Not enough data
7.3
78
Not enough data
8.5
96
Security
Not enough data
9.0
98
Not enough data
9.1
109
Device Support
Not enough data
8.3
92
Not enough data
8.8
104
Not enough data
8.9
104
Performance
Not enough data
8.6
105
Administration
Not enough data
9.0
92
Not enough data
8.5
84
Not enough data
8.7
90
Not enough data
9.0
86
Not enough data
9.1
91
Not enough data
8.8
88
Not enough data
9.1
97
Platform
Not enough data
9.0
91
Not enough data
8.1
79
Not enough data
8.5
82
Not enough data
9.3
93
Security
Not enough data
8.6
63
Not enough data
8.7
76
Not enough data
8.7
77
Categories
Categories
Shared Categories
BeyondTrust Endpoint Privilege Management and BeyondTrust Remote Support are categorized as Privileged Access Management (PAM)
Unique Categories
BeyondTrust Endpoint Privilege Management has no unique categories
BeyondTrust Remote Support is categorized as ServiceNow Store Apps, Remote Support, and Remote Desktop
Reviews
Reviewers' Company Size
BeyondTrust Endpoint Privilege Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BeyondTrust Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.0%
Hospital & Health Care
13.0%
Banking
8.7%
Computer Software
8.7%
Accounting
4.3%
Other
52.2%
Information Technology and Services
22.8%
Higher Education
11.4%
Hospital & Health Care
6.0%
Computer Software
4.6%
Computer & Network Security
4.1%
Other
51.2%
Alternatives
Discussions
BeyondTrust Endpoint Privilege Management has no discussions with answers
What is BeyondTrust Remote Support used for?
2 Comments
RS
It can be used for RDP, Remote Screen Share, Chats...etcRead more
BeyondTrust Remote Support has no more discussions with answers
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