G2 reviewers report that Marketpay excels in user support, with many users highlighting the friendly and helpful staff who assist with various questions and issues. This level of support is particularly beneficial for organizations with outdated HR systems, as users find the platform easy to navigate and dependable for market data analysis.
Users say BetterComp stands out for its powerful reporting capabilities and ease of use. Reviewers appreciate the system's ability to map survey levels to internal jobs, making information retrieval straightforward and efficient, which is a significant time-saver compared to other systems.
According to verified reviews, Marketpay has a higher overall satisfaction score, indicating that users generally feel more positive about their experience with the platform. Many users have noted its effectiveness in reviewing market data and finding matches for positions, which enhances its value as a compensation management tool.
Reviewers mention that BetterComp's implementation process is seamless, with users describing it as "completely painless." This ease of setup, combined with strong ongoing support, makes it an attractive option for companies looking to quickly integrate a compensation management solution.
G2 reviewers highlight that while Marketpay has a solid presence in the enterprise market, it sometimes struggles to meet specific workflow needs, with some users reporting configuration challenges. This could be a consideration for organizations with unique requirements.
Users report that BetterComp has a higher score in quality of support and product direction, with many praising the outstanding customer service. This focus on support and continuous improvement may appeal to businesses looking for a partner that prioritizes their evolving needs.
Pricing
Entry-Level Pricing
Bettercomp
No pricing available
Marketpay
No pricing available
Free Trial
Bettercomp
No trial information available
Marketpay
No trial information available
Ratings
Meets Requirements
9.8
7
8.9
163
Ease of Use
9.3
7
8.5
196
Ease of Setup
8.9
6
8.3
115
Ease of Admin
9.2
6
8.6
99
Quality of Support
9.8
7
8.8
160
Has the product been a good partner in doing business?
Hi there! BetterComp is a technology platform that facilitates compensation survey management and enables both market pricing and range modeling at scale....Read more
How does survey data get into MarketPay? What about custom cuts?
1 Comment
Official Response from Marketpay
Customers provide a list of surveys they’ve purchased from various survey providers to have available in MarketPay. Once proof of purchase is confirmed,...Read more
How do we get employee information into the tool from our HRIS?
1 Comment
Official Response from Marketpay
There are two options to load your HRIS data (employees, jobs and salary ranges) in MarketPay. You may start with one method and switch to the other at any...Read more
How long does implementation take?
1 Comment
Official Response from Marketpay
Implementing the MarketPay system typically takes about 4 – 6 weeks. Some implementations may take more time depending on complexity of the data and...Read more
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